Ready. Set. Innovate to Grow
Unlock new profit opportunities with higher value solutions.
Tom Gall
Director of Channel Marketing
US Channels Group
thomas.gall@Xerox.com
503-781-3669
North America and Western European Markets
Small and Medium Size Businesses with 1000 or fewer employees
Source: Internal Market size Analysis
Huge Opportunity in Document Technology &
Management
2
1 Trillion
Pages to be printed
$40 Billion
Spent on printing &
technology services
8 Million
Printers & MFPs will be
purchased
"
®
xerox
At Xerox, we believe that the next frontier of
progress will come from improving the work itself.
4
Work that
Flows.
Work that’s
Human.
Work that’s
in the right
place.
4 5
Work Can Work Better…extensions
1
2
1
2
3
6
Improving the Flow of work for SMB Customers
Partners are fundamental to delivering this promise
SMB Can Work Better
Unlock hidden potential through customized apps and
workflows to manage information more effectively
Improving the Flow of work for SMB Customers
Partners are fundamental to delivering this promise
SMB Can Work Better
Unlock hidden potential through customized apps and
workflows to manage information more effectively
Focus on core competencies to grow the business by
outsourcing back office (non core) functions
Innovate to Grow
Unlock new profit opportunities with higher value solutions.
10
November 19, 2015
Xerox Internal Use Only
Market Challenges
•
•
•
•
•
Print is not top of mind
More competition
Perceived commoditization
Margin pressure
Customers buying differently
Partner Growth Priorities
•
•
Monthly recurring revenue
Net new business
Did You Know?
New statistics validate the need for print products & services.
Current Challenges Trending Opportunities
40% hardcopy
Business processes that still require hardcopy.
80% in paper
Business information that still exists in hardcopy.
90% security breaches
Of companies had a print related security breach last year.
40-60% of IT calls
IT help desk calls are print related.
30% can’t print
Mobile workers that need to print but can’t.
90% in the cloud
Businesses operating in the cloud.
70% predict more sales
Percentage of salespeople that believe mobile technology can grow
revenue.
62% predict more revenue
Amount of business leaders that say improving document processes
would improve revenue.
90% more customers
Volume of SMBs that say color prints help attract new customers
and improve their image..
25% cost savings
Potential expense reduction with efficient print supplies
management.
Partner Opportunities
•
•
•
•
Profit margins
Recurring revenues
Market share
Account protection
Help Your Customers Innovate to GrowPractical solutions to achieve their business priorities.
Digital Files
IntegratedApps
Cloud Resources
Worry Free Security
Mobile Printing
Predictable Budgeting
Paper Documents
Copy/Print Centric
On Premise
Unprotected
Network Printing
Uncontrolled Expense
Are You Ready to Grow?
Plus Exclusive
Xerox Partner
Support
Integrated
Co-Marketing
Sales
Enablers
Reliable, Predictable, Profitable
MPS for SMB
Innovate the Way Work Gets Done
ConnectKey
Unique and Personal for Their Business
Personalized Applications
Financial
Incentives
SMBs Can Work Better With MPS
Reliable, predictable, profitable.
Create monthly recurring revenues you can count on
66%
of SMB MPS
revenue comes from
the channel –IDC
72%
of SMBs have no
MPS program
- Photizo Group
10%
Industry Growth
For MPS
The World Is Changing
… of printing revenue projected to be under an
MPS contract by 201754%
Connect Devices to a Print Service
Customer
Needs
Value
Toner
Replenishment
Xerox®
Partner
Print Services
Xerox®
PageConnect
Services
Xerox
eConcierge®
Basic Print Services
(BPS)
Managed Print Services
(MPS)
Remote
Monitoring
Xerox®
PrintAssist®
SMBs Can Work Better With
ConnectKey®
Innovate the way work gets done.
Expand the value of your A4 and A3 conversations
“2015 Document
Imaging Solutions
Line of the Year”
– BLI
90%of companies had a
hardcopy security breach
in the last year
83%of mobile workers want
mobile print, but only
14% have it
20%5 year growth in cloud
spending
Customer Benefits
• Connect to the cloud
• Support mobile workers
• Stay productive, save time with fewer steps
• Reduce IT burden with remote control panel
• Protect confidential information
SMBs Can Work Better With ConnectKey
Innovate the way work gets done.
Award winning line of A3 and A4 products
Partner Payoff
• Introduce high value solutions beyond copy/print
• Gateway to workflow revenues
• Competitive differentiation
• Improve contested win rates
• Designed for managed print
SMBs Can Work Better With Personalized Applications
Unique and personal for their business.
Be a trusted advisor with high value,
personalized solutions for your customer’s
business challenges.
25% 90%
Shorter sales cycle
Conversion from app trial
to paying customer
3 WEEKS
1 DAY
Reduced a customer form
filing workflow from 3 weeks
to 1 day
Rate your
capability to add
software & apps
to improve
efficiency and
customer
stickiness
Poll Question A. Software? Apps? What’s that?
B. We sell hardware are not interested
in apps and software.
C. I see the value but we need help
getting started;
D. We’re all in. We can lock out
competitors with personalized
applications.
W
What is a Smartphone without Apps?
Just a phone! Apps Add Value
• Check email
• Travel Directions
• Social
• HotelAdvice
• Fantasy Football
• Etc………
SMBs Can Work Better With Personalized Applications
Unique and personal for their business.
Customer Benefits
• Personalize the device to the way work gets
done
• Reduce the amount of time spent on
repetitive work processes
• One-touch scanning reduces workflow steps
and prevents mistakes
Customized Workflow Services
XeroxAppStudio
PersonalizedApplication Builder
Authorized Developer Program
SMBs Can Work Better With Personalized Applications
Unique and personal for their business.
Customized Workflow Services
XeroxAppStudio
PersonalizedApplication Builder
Authorized Developer Program
Partner Payoff
• Be unique: exact fit and customer
stickiness
• New revenue streams
• Natural entrée for IT services
Customer Benefits
• Personalize the device
• Reduce the amount of time spent on
repetitive work processes
• One-touch scanning reduces workflow
steps and prevents mistakes
Xerox® App Studio
A Web-based ‘Application’Creation Tool
Simple, yet extremely powerful.
• No need for external hardware / software
• No or very limited IT ‘know how’ needed
• Low cost introduction to automate
everyday tasks
Get more personal
and
add value.
• Create customizable digital
billboards for your customer
• Add value by using the MFP to
find new ways of reaching
their audience.
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Customer Support Contact Info
Everyday Customer
Workflow Apps
Information App Scan to Email App
View the Demo Apps at: www.office.xerox.com/connectkey/apps
•Create an account
and log into
Xerox® App Studio
•Deploy to customers
•Select App type
and customize in
Xerox® App Studio
Create an App with simple steps.
1 2 3
e xerox i_) PARTNER SOLUTIONS PLAYBOOK @
REAL ESTATE ON Tl lECO NEW EMPLOYEE O NllOARDINC TRANSPORTATION PROOFOF DELIVERY REMOTE TEAM COUABORATION
xerox
Hardware
 Managed Print
Software and Apps
Tom Gall
Director of Channel Marketing
US Channels Group
thomas.gall@Xerox.com
503-781-3669
?
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Innovate xerox digitek-webinar-ppt

  • 1.
    Ready. Set. Innovateto Grow Unlock new profit opportunities with higher value solutions. Tom Gall Director of Channel Marketing US Channels Group thomas.gall@Xerox.com 503-781-3669
  • 2.
    North America andWestern European Markets Small and Medium Size Businesses with 1000 or fewer employees Source: Internal Market size Analysis Huge Opportunity in Document Technology & Management 2 1 Trillion Pages to be printed $40 Billion Spent on printing & technology services 8 Million Printers & MFPs will be purchased
  • 3.
  • 4.
    At Xerox, webelieve that the next frontier of progress will come from improving the work itself. 4
  • 5.
    Work that Flows. Work that’s Human. Workthat’s in the right place. 4 5
  • 6.
    Work Can WorkBetter…extensions 1 2 1 2 3 6
  • 7.
    Improving the Flowof work for SMB Customers Partners are fundamental to delivering this promise SMB Can Work Better Unlock hidden potential through customized apps and workflows to manage information more effectively
  • 8.
    Improving the Flowof work for SMB Customers Partners are fundamental to delivering this promise SMB Can Work Better Unlock hidden potential through customized apps and workflows to manage information more effectively Focus on core competencies to grow the business by outsourcing back office (non core) functions
  • 9.
    Innovate to Grow Unlocknew profit opportunities with higher value solutions.
  • 10.
    10 November 19, 2015 XeroxInternal Use Only Market Challenges • • • • • Print is not top of mind More competition Perceived commoditization Margin pressure Customers buying differently Partner Growth Priorities • • Monthly recurring revenue Net new business
  • 11.
    Did You Know? Newstatistics validate the need for print products & services. Current Challenges Trending Opportunities 40% hardcopy Business processes that still require hardcopy. 80% in paper Business information that still exists in hardcopy. 90% security breaches Of companies had a print related security breach last year. 40-60% of IT calls IT help desk calls are print related. 30% can’t print Mobile workers that need to print but can’t. 90% in the cloud Businesses operating in the cloud. 70% predict more sales Percentage of salespeople that believe mobile technology can grow revenue. 62% predict more revenue Amount of business leaders that say improving document processes would improve revenue. 90% more customers Volume of SMBs that say color prints help attract new customers and improve their image.. 25% cost savings Potential expense reduction with efficient print supplies management.
  • 12.
    Partner Opportunities • • • • Profit margins Recurringrevenues Market share Account protection Help Your Customers Innovate to GrowPractical solutions to achieve their business priorities. Digital Files IntegratedApps Cloud Resources Worry Free Security Mobile Printing Predictable Budgeting Paper Documents Copy/Print Centric On Premise Unprotected Network Printing Uncontrolled Expense
  • 13.
    Are You Readyto Grow? Plus Exclusive Xerox Partner Support Integrated Co-Marketing Sales Enablers Reliable, Predictable, Profitable MPS for SMB Innovate the Way Work Gets Done ConnectKey Unique and Personal for Their Business Personalized Applications Financial Incentives
  • 14.
    SMBs Can WorkBetter With MPS Reliable, predictable, profitable. Create monthly recurring revenues you can count on 66% of SMB MPS revenue comes from the channel –IDC 72% of SMBs have no MPS program - Photizo Group 10% Industry Growth For MPS
  • 15.
    The World IsChanging … of printing revenue projected to be under an MPS contract by 201754%
  • 16.
    Connect Devices toa Print Service Customer Needs Value Toner Replenishment Xerox® Partner Print Services Xerox® PageConnect Services Xerox eConcierge® Basic Print Services (BPS) Managed Print Services (MPS) Remote Monitoring Xerox® PrintAssist®
  • 17.
    SMBs Can WorkBetter With ConnectKey® Innovate the way work gets done. Expand the value of your A4 and A3 conversations “2015 Document Imaging Solutions Line of the Year” – BLI 90%of companies had a hardcopy security breach in the last year 83%of mobile workers want mobile print, but only 14% have it 20%5 year growth in cloud spending
  • 18.
    Customer Benefits • Connectto the cloud • Support mobile workers • Stay productive, save time with fewer steps • Reduce IT burden with remote control panel • Protect confidential information SMBs Can Work Better With ConnectKey Innovate the way work gets done. Award winning line of A3 and A4 products Partner Payoff • Introduce high value solutions beyond copy/print • Gateway to workflow revenues • Competitive differentiation • Improve contested win rates • Designed for managed print
  • 19.
    SMBs Can WorkBetter With Personalized Applications Unique and personal for their business. Be a trusted advisor with high value, personalized solutions for your customer’s business challenges. 25% 90% Shorter sales cycle Conversion from app trial to paying customer 3 WEEKS 1 DAY Reduced a customer form filing workflow from 3 weeks to 1 day
  • 20.
    Rate your capability toadd software & apps to improve efficiency and customer stickiness Poll Question A. Software? Apps? What’s that? B. We sell hardware are not interested in apps and software. C. I see the value but we need help getting started; D. We’re all in. We can lock out competitors with personalized applications.
  • 21.
    W What is aSmartphone without Apps? Just a phone! Apps Add Value • Check email • Travel Directions • Social • HotelAdvice • Fantasy Football • Etc………
  • 22.
    SMBs Can WorkBetter With Personalized Applications Unique and personal for their business. Customer Benefits • Personalize the device to the way work gets done • Reduce the amount of time spent on repetitive work processes • One-touch scanning reduces workflow steps and prevents mistakes Customized Workflow Services XeroxAppStudio PersonalizedApplication Builder Authorized Developer Program
  • 23.
    SMBs Can WorkBetter With Personalized Applications Unique and personal for their business. Customized Workflow Services XeroxAppStudio PersonalizedApplication Builder Authorized Developer Program Partner Payoff • Be unique: exact fit and customer stickiness • New revenue streams • Natural entrée for IT services Customer Benefits • Personalize the device • Reduce the amount of time spent on repetitive work processes • One-touch scanning reduces workflow steps and prevents mistakes
  • 24.
    Xerox® App Studio AWeb-based ‘Application’Creation Tool Simple, yet extremely powerful. • No need for external hardware / software • No or very limited IT ‘know how’ needed • Low cost introduction to automate everyday tasks
  • 25.
    Get more personal and addvalue. • Create customizable digital billboards for your customer • Add value by using the MFP to find new ways of reaching their audience.
  • 26.
    OPT1MISEZ VOS IMPRESSION S OEPUIS LES PROPR1i;r£s DUP i -OT! ' - =- SOYEZ GREEN . ..... .......-....c .....-.....-_... .. . o -n. --. .._ ---.." ._-.-" ---.-..-""'" -IMJllll..,......, -.... .......
  • 27.
  • 28.
    Everyday Customer Workflow Apps InformationApp Scan to Email App View the Demo Apps at: www.office.xerox.com/connectkey/apps
  • 29.
    •Create an account andlog into Xerox® App Studio •Deploy to customers •Select App type and customize in Xerox® App Studio Create an App with simple steps. 1 2 3
  • 30.
    e xerox i_)PARTNER SOLUTIONS PLAYBOOK @ REAL ESTATE ON Tl lECO NEW EMPLOYEE O NllOARDINC TRANSPORTATION PROOFOF DELIVERY REMOTE TEAM COUABORATION xerox
  • 31.
    Hardware  Managed Print Softwareand Apps Tom Gall Director of Channel Marketing US Channels Group thomas.gall@Xerox.com 503-781-3669 ?
  • 32.