Vincent Ingosi is an administrative supervisor and veteran with 9 years of experience managing teams and multi-million dollar budgets. He has a bachelor's degree and supervised employees across the US Army and private sector. His experience includes coordinating daily operations, supervising employees, maintaining accountability of assets and equipment, and ensuring safety standards are followed.
Michael J. De Armas
Cary, IL 60013
224-247-3085
dearmas.michaelj@gmail.com
linkedin.com/in/michael-j-de-armas
CLIENT SPECIALIST
CAREER SUMMARY
Unique ability to create efficient teams of customer service personnel in fast-paced environments that can multitask and be proactive while problem-solving and following industry business standards.
Areas of expertise include:
• Training, Coaching, and Mentoring
• Quality Control and Assurance
• Procedure Implementation
• Order Entry and Processing
• Conversational Spanish
• Administrative Support
• Process Development
• Team Collaboration
• Conflict Resolution
• Product Inspection
• Client Support
• MS Word, Excel, Outlook
Goal driven manager with a record of achievement. Adept at driving growth of company profits and improving team safety performance. Exceptional coach and leader. Strong Strategic planner, problem solver and persuasive leader. Committed to managing operations and projects flawlessly while consistently delivering desired results, and contributing to revenue producing activities.
1. INGOSI
Announcement # (See Objective)
VINCENT INGOSI andugu2003@yahoo.com
521.282.3719 C Dallas, TX
Citizenship: US Veterans Preference: 5 points
Work Experience
Administrative Supervisor 01/15/2008- Present
US Army Mr. Henderson
FT. Benning, GA 31905 706-330-8804
45000/per year
Administrative Supervisor and military veteran with a security Clearance and 9 years of
professional operational management, system development, and team leadership experience.
Coordinated daily operational procedures for 11 employees and over 300 clients. Supervised
daily development and implementation of $10M worthy of assets and equipment. Professional
dedication to excellence recognized by senior leadership; through being awarded the Army
Achievement Medal. Career supported by Bachelor of Science from the American Public
University System; Associate in science from Lincoln College of Technology, Marietta, Georgia.
United States Army various Global Locations; 01/15/2008- Present
Trained, mentored and supervised 10 employees in technical development, in handling of
hazardous material (hazmat), resource allocation, and daily operational procedures. Reviewed
and recorded, and maintained 100% oversight of department assets and heavy equipment.
Utilized $10M worthy of assets, generated records, and processed shipping of orders. Facilitated
communications between senior leaders, support departments, and entry level personnel across 4
countries.
Manager 14/11/2013- 1/15/2016
Controlled Monitoring Area Mr. Brantley Carl A.
240 QM SC +4917672167852
18th CSSB $45000/yr
APO AE 09034
While stationed and operating at the Controlled Monitoring Area, maintained 100%
accountability of personnel in the holding area. Made sure the individual on the sites were fed
three times a day. Monitored and controlled entry of Personnel by ensuring only authorized
individuals enter the facility. Managed 12 employees b y arranging scheduling, ordering of
supplies and providing entertainment materials. Maintained records of all visitors to the site.
Served as a Petroleum heavy equipment operator for 240th QMSC, while stationed at
Baumholder Germany. Provided bulk storage and retail ground fueling operations; responsible
for health, welfare and professional development of seven employees. Supervised and managed
the reception area, storage for the Unit petroleum products and operations. Accounted for and
maintained three M1097 utility Tracks, one M1088 Tractor, one M8771A3 Trailer, and one light
weight water Purifier valued at $M4. Enforced safety, technical training standards and the
Company’s mission accomplishments. Provided a positive training environment by promoting
2. INGOSI
Announcement # (See Objective)
clear defined goals and responsibility in the department. Maintained 100% accountability of
more than $2M worthy of equipment, resulting in zero loss or damage in the department.
Team leader 03/23/2009-11/12/2013
A CO, 203rd BSB Mr. Randy Bullock
Ft. Benning, GA 31905 706-304-3931
$40000/yr
Supervised, responsible for 8 employees. Served as a heavy equipment operator. Demonstrated
great knowledge of his responsibility, with the ability to manage various tasks simultaneously.
Displayed great excellent mental ability to complete his assignment. Responsible for maintaining
of equipment $5M worthy of assets, resulting in zero loss. Saving the Company $100K for
Maintenance.
Section Leader
Air Craft Fuel Handler 10/12/2009-10/11/2010
ECO, 31 CAB Mr. John Flanagan
FT. Riley, Kansas $32000/yr
Coordinated the testing and recycling of fuel on the Marshall Army Air Field. Coordinated
scheduling for 9 employees; ensured understanding of standard operating procedures on the air
field. Made sure the proper training of entry level employees was up to date. Trained new
employees on the regulations guiding work ethics on the site. Conducted oversight on recycling
procedures, aqua glow operations. Conducted fire safety drills, maintained fuel at hands records.
Made sure safety signs were situated at designated locations to warn clients of the dangers that
may arise while at the site. Placed and maintained no smoking signs 50 meters to warn clients of
the dangers of not following the laid down rules and regulations. Refueled over 300 air Craft per
week, establishing a trend that saved the company 20% in reduction in time wasting. Received
and ordered products from the Tank farm. Responsible for maintaining of the equipment so that
efficiency was achieved at higher rate.
Department Manager 05/21/2005-12/12/2007
Kroger Stores Aaron
Marietta, GA 30066 770-924-7930
$23000/yr
Coordinated scheduling and training of 9 employees; ensured understanding of customer
relations and business practices. Supervised the ordering, products display, generated reports for
$100K worthy of department merchandise. Identified market trends; inspected products, and
implemented a comprehensive understanding of retail space to provide 100% utilization of
available space and resources. Adhered to better business practices, customer value and high
quality of products to attract more clients to the establishment. Resulting in more profitability to
the business.
Restaurant Manager 06/07/2005-12/28/2007
3. INGOSI
Announcement # (See Objective)
Parc at Piedmont Andres Martinez
999 Hood Road 770-565-8828
Marietta, GA 30068 $28000/yr
770-565-8828
Worked at the ultra- Modern facility at Parc Communities, Marietta, GA, catering for customers
residing in the Communities. Offering great services to the Company’s clients. Coordinated
scheduling, allocations of sectional duties and monitored the dispensation of services. Supervised
the front Dinning area. Supervised the setting of Tables ready to receive clients. Hosted Parties
for the clients and their family members. Trained entry level employees on the proper ethics of
service delivery. Emphasized on keeping every one well groomed for the betterment of delivery
of services. Supervised ordering of products, received products from suppliers. Identified
markets trends to maximize on improving profit margin for the company. Trained new
employees on comprehensive understanding of customer service. Controlled wastage in the
Company reducing the company purchase expenditure by 23%, increasing the profits 20% within
6 Months. Rewarded hard working employees and encouraged everyone on the need to work
hard to reach full potential in what they do best.
Education
Bachelor of Science from the American Public University System, Charles Town, WV---2015
Associate of Science, Lincoln College of Technology, Marietta, GA 30066, --2007
Job RelatedTraining
Basic Training (Army) 2008
Petroleum Supply Specialist 2008
American Medical Assistant 2007
Heavy equipment Operator, training- 2009
Leaders Course Training 2010
Hazardous Material Handlers Course 2013
Fuel Handlers Course training 2014
Hazardous Material Driver Training 2014
Public Health, Training 2015
Honors, Awards
Army Achievement Medal 6
Army Good Conduct Medal 2
American Technical Honors Society