PRESENTED BY:
VIPIN MOHAN
SUSHANTH KUMAR
NITIN PURI
AKSHAT JAIN
GIRISH SHARMA
SHUBHAM SHARMA
SRI SURYA KUMAR
CASE STUDY
OBJECTIVES OF THE CASE
 Introduction to Mr. Narayana Murthy and INFOSYS
 To analyze the strategies implemented by Narayana
Murthy which made Infosys one of the biggest IT
companies in India.
 Brief Discussion Of HR Policies At Infosys.
 Key Qualities of Infosys.
VISION AND MISSION
VISION:
"To be a globally respected corporation that
provides best-of-breed business solutions,
leveraging technology, delivered by best-in-class
people.”
MISSION:
"To achieve our objectives in an environment of
fairness, honesty, and courtesy towards our clients,
employees, vendors and society at large."
NARAYANA MURTHY AND INFOSYS
 CEO of INFOSYS.
 He believed that the only way to pull
India out of Poverty is was to create more
jobs.
Educational Milestone:
 B. E. (Electrical) from the University of Mysore (1967).
 M. Tech. (Electrical) from the IIT, Kanpur (1969).
Career:
 Started his career as head of computer system at
IIM,Ahmedabad.
 Headed Patni computer systems Pvt.Ltd., Mumbai.
INFOSYS AND ITS ROAD TO
SUCCESS
 1981: Infosys Technologies Ltd. is founded in
Bangalore, India, by N.R. Narayana Murthy and
seven professional entrepreneurs
 1987: Infosys opens its first U.S. office with Kurt
Salmon Associates.
 1992: Infosys becomes a public limited company in
India.
 1993: Company issues stock through public offerings
on three stock exchanges in India.
• 1999: Infosys becomes the first India-based public
company to be listed on an American stock
exchange, the NASDAQ. This was the globalization
of the Indian software industry.
GLOBAL STRATEGY
 GDM – Global Delivery Model
 Moving up the Value Chain
 PSPD
 Predictability of revenues
 Sustainability of the predictions
 Profitability of revenues
 De-risking
PEOPLE MANAGEMENT
All about Managing People i.e. H.R of company.
Low employee turn over at Infosys.
Rigorous selection process and Proactive HRD
practice
INFOSYS’S HRM STRATEGY
 Get the big picture
 Develop a Mission Statement or Statement of
Intent
 Conduct a SWOT analysis of the organization
 Conduct a detailed human resources analysis
 Determine critical people issues
 Develop consequences and solutions
 Implementation and evaluation of the action
plans
HR POLICY
RECENT CHANGES IN HR
After August 2014,Vishal Sikka took over as CEO
of INFOSYS:
 Splitting the HR role into strategy and
operations.
 Abandon the traditional " Bell Curve"
evaluation for effective appraisal cycle.
 Stopping the practice of force-fitting employees
in different performance buckets, giving
managers greater flexibility to assess their
subordinates.
FACILITIES FOR EMPLOYEES
 Employee training
 Recreation facilities.
 Events.
 Insurance and security facilities.
 Withinsy
 Transport facilities.
 Maternal leaves.
 Creche facilities.
 ESOP.
 Reward system.
EMPLOYEE STOCK OPTION
PLAN (ESOP)
Highly profitable reward system.
Method of generating wealth.
Offers emotional and financial ownership to the
employees.
Performance management tool for attracting and
retaining talent.
Win loyalty, accountability of employees as their
own interest is vested into it.
STRATEGIC REWARD SYSTEMS
Culture
Performance
Management
Employment
Training
Labor
Relations
Rewards
Culture
Performance
Management
Employment
Training
Labor
Relations
Rewards
Sign-on Bonus
Merit Pay
Skill-based pay
Merit pay reinforces
performance culture
TYPES OF BENEFITS
 NON – MONETARY
 Promotions
 Housing Facilities
 Conveyance
Facilities
 Fringe Benefits
 MONETARY
 Increments
 Compensation
 Overtime
 Performance -
pay
VALUE SYSTEM
 Customer Delight
 Leadership by Example
 Integrity and Transparency
 Fairness
 Pursuit of Excellence
CORPORATE GOVERNANCE
 Includes relationships
among the stakeholders and
the goals for which the
corporation is governed
 Working ethically
 Finding a balance between
economic and social goals
CORPORATE GOVERNANCE
RATINGS
 Allocation of power among
Board of Directors,
management and shareholders.
 CRISIL GVC Level 1 & ICRA’s
CGR 1 rating
 Transparent shareholding
patterns, sound Board practices,
interactive decision-making
powers, high level of
transparency and disclosures.
LEADERSHIP TRAINING
Institute setup in 2001
Head of the institute- Girish
Vaidya
Objective- to create world class
leaders at the forefront of the
business
Leaders split into 3 tiers
Each tier mentored by a tier of
senior colleagues
Focuses strongly on quality
processes and methodologies
and enhancing managerial
capabilities.
Sessions with senior leaders.
REASONS BEHIND THE
SUCCESS OF INFOSYS
 Employee care
 Decision making
 Efficiency and effectiveness
 Commitment to values and ethics
 Innovative ideas
 Leadership
STRATEGIES FOR FUTURE
 Focus on emerging business trends and pervasive
technologies
 Leverage existing client base to increase demand
 Promote US-India success when pursuing new
clients.
 Strengthen presence in North America and EU
while gaining foothold in China.
 Broaden strategic alliances with best-in-class
providers with complementary skill sets.
 Expand into high-end consulting
AWARDS
 Infosys has been identified as one of the Top 25 performers in Caring for
Climate initiative by UN Global Compact and UN Environment Program.
 Infosys is ranked No.1 among the best managed companies in Asia
Pacific in the annual Euro money Best Managed Companies in Asia
survey 2013.
 Infosys has been voted India’s Most Admired Company in The Wall
Street Journal Asia 200 survey every year since 2000.
 Infosys has been recognized as a top performing global partner by
consumer goods company Procter & Gamble (P&G).
 Infosys has received the Oracle Excellence Award for Specialized Partner
of the Year – North America in both ‘Financial Management’ and ‘Human
Capital Management’ categories at Oracle Open World 2012.
 Infosys Engineering Services team has been declared the winner in the
area of engineering design at the 2013 Simulating Reality Contest
organized by MSC Software, a worldwide leader in multidiscipline
simulation.
“LEADERSHIP IS ALLABOUT
COURAGE TO DREAM BIG”
“IF YOU NEVER MADE A MISTAKE
YOU NEVER TRIED SOMETHING NEW"
NARAYANA MURTHY
“NOT A DRASTIC ONE, BUT AN
INCREMENTAL CHANGE”
VISHAL SIKKA
ANY QUERIES
THANK YOU MA’AM AND
FRIENDS FOR LISTENING TO US
PATIENTLY

Infosys

  • 1.
    PRESENTED BY: VIPIN MOHAN SUSHANTHKUMAR NITIN PURI AKSHAT JAIN GIRISH SHARMA SHUBHAM SHARMA SRI SURYA KUMAR CASE STUDY
  • 2.
    OBJECTIVES OF THECASE  Introduction to Mr. Narayana Murthy and INFOSYS  To analyze the strategies implemented by Narayana Murthy which made Infosys one of the biggest IT companies in India.  Brief Discussion Of HR Policies At Infosys.  Key Qualities of Infosys.
  • 3.
    VISION AND MISSION VISION: "Tobe a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people.” MISSION: "To achieve our objectives in an environment of fairness, honesty, and courtesy towards our clients, employees, vendors and society at large."
  • 4.
    NARAYANA MURTHY ANDINFOSYS  CEO of INFOSYS.  He believed that the only way to pull India out of Poverty is was to create more jobs. Educational Milestone:  B. E. (Electrical) from the University of Mysore (1967).  M. Tech. (Electrical) from the IIT, Kanpur (1969). Career:  Started his career as head of computer system at IIM,Ahmedabad.  Headed Patni computer systems Pvt.Ltd., Mumbai.
  • 5.
    INFOSYS AND ITSROAD TO SUCCESS  1981: Infosys Technologies Ltd. is founded in Bangalore, India, by N.R. Narayana Murthy and seven professional entrepreneurs  1987: Infosys opens its first U.S. office with Kurt Salmon Associates.  1992: Infosys becomes a public limited company in India.  1993: Company issues stock through public offerings on three stock exchanges in India. • 1999: Infosys becomes the first India-based public company to be listed on an American stock exchange, the NASDAQ. This was the globalization of the Indian software industry.
  • 6.
    GLOBAL STRATEGY  GDM– Global Delivery Model  Moving up the Value Chain  PSPD  Predictability of revenues  Sustainability of the predictions  Profitability of revenues  De-risking
  • 7.
    PEOPLE MANAGEMENT All aboutManaging People i.e. H.R of company. Low employee turn over at Infosys. Rigorous selection process and Proactive HRD practice
  • 8.
    INFOSYS’S HRM STRATEGY Get the big picture  Develop a Mission Statement or Statement of Intent  Conduct a SWOT analysis of the organization  Conduct a detailed human resources analysis  Determine critical people issues  Develop consequences and solutions  Implementation and evaluation of the action plans
  • 9.
  • 10.
    RECENT CHANGES INHR After August 2014,Vishal Sikka took over as CEO of INFOSYS:  Splitting the HR role into strategy and operations.  Abandon the traditional " Bell Curve" evaluation for effective appraisal cycle.  Stopping the practice of force-fitting employees in different performance buckets, giving managers greater flexibility to assess their subordinates.
  • 11.
    FACILITIES FOR EMPLOYEES Employee training  Recreation facilities.  Events.  Insurance and security facilities.  Withinsy  Transport facilities.  Maternal leaves.  Creche facilities.  ESOP.  Reward system.
  • 12.
    EMPLOYEE STOCK OPTION PLAN(ESOP) Highly profitable reward system. Method of generating wealth. Offers emotional and financial ownership to the employees. Performance management tool for attracting and retaining talent. Win loyalty, accountability of employees as their own interest is vested into it.
  • 13.
  • 14.
    TYPES OF BENEFITS NON – MONETARY  Promotions  Housing Facilities  Conveyance Facilities  Fringe Benefits  MONETARY  Increments  Compensation  Overtime  Performance - pay
  • 15.
    VALUE SYSTEM  CustomerDelight  Leadership by Example  Integrity and Transparency  Fairness  Pursuit of Excellence
  • 16.
    CORPORATE GOVERNANCE  Includesrelationships among the stakeholders and the goals for which the corporation is governed  Working ethically  Finding a balance between economic and social goals
  • 17.
    CORPORATE GOVERNANCE RATINGS  Allocationof power among Board of Directors, management and shareholders.  CRISIL GVC Level 1 & ICRA’s CGR 1 rating  Transparent shareholding patterns, sound Board practices, interactive decision-making powers, high level of transparency and disclosures.
  • 18.
    LEADERSHIP TRAINING Institute setupin 2001 Head of the institute- Girish Vaidya Objective- to create world class leaders at the forefront of the business Leaders split into 3 tiers Each tier mentored by a tier of senior colleagues Focuses strongly on quality processes and methodologies and enhancing managerial capabilities. Sessions with senior leaders.
  • 19.
    REASONS BEHIND THE SUCCESSOF INFOSYS  Employee care  Decision making  Efficiency and effectiveness  Commitment to values and ethics  Innovative ideas  Leadership
  • 20.
    STRATEGIES FOR FUTURE Focus on emerging business trends and pervasive technologies  Leverage existing client base to increase demand  Promote US-India success when pursuing new clients.  Strengthen presence in North America and EU while gaining foothold in China.  Broaden strategic alliances with best-in-class providers with complementary skill sets.  Expand into high-end consulting
  • 21.
    AWARDS  Infosys hasbeen identified as one of the Top 25 performers in Caring for Climate initiative by UN Global Compact and UN Environment Program.  Infosys is ranked No.1 among the best managed companies in Asia Pacific in the annual Euro money Best Managed Companies in Asia survey 2013.  Infosys has been voted India’s Most Admired Company in The Wall Street Journal Asia 200 survey every year since 2000.  Infosys has been recognized as a top performing global partner by consumer goods company Procter & Gamble (P&G).  Infosys has received the Oracle Excellence Award for Specialized Partner of the Year – North America in both ‘Financial Management’ and ‘Human Capital Management’ categories at Oracle Open World 2012.  Infosys Engineering Services team has been declared the winner in the area of engineering design at the 2013 Simulating Reality Contest organized by MSC Software, a worldwide leader in multidiscipline simulation.
  • 22.
    “LEADERSHIP IS ALLABOUT COURAGETO DREAM BIG” “IF YOU NEVER MADE A MISTAKE YOU NEVER TRIED SOMETHING NEW" NARAYANA MURTHY “NOT A DRASTIC ONE, BUT AN INCREMENTAL CHANGE” VISHAL SIKKA
  • 23.
  • 24.
    THANK YOU MA’AMAND FRIENDS FOR LISTENING TO US PATIENTLY

Editor's Notes

  • #7 In GDM,large scale software development projects were divided into different categories. 1.The tasks that should be carried out closer to the client 2.The task that done in remote locations where process driven technology center with highly skilled manpower is easily available. MOVING UP OF VALUE CHAIN INFOSYS believes that Indian IT service companies can move up the value chain by offering management consulting services. He added that IT companies in the United States will have to access the vast talent pool in China and India or open development centers overseas.
  • #11 As India's biggest software companies look for ways to manage their ballooning workforce, employing hundreds of thousands, they are attempting to differentiate between commodity and strategic talent Management. Abandon the traditional " Bell Curve" evaluation for its staff giving greater flexibility to managers in rating their team members, effective this appraisal cycle
  • #16 1. A commitment to surpassing customer expectations. 2. A commitment to set standards in business and transactions and be an exemplar for the industry and teams. 3. A commitment to be ethical, sincere and open in all dealings. 4. A commitment to be objective and transaction-oriented, thereby earning trust and respect. 5. A commitment to strive relentlessly, to constantly improve themselves, their teams, their services and products so as to become the best.