The document is a project report on Infosys, detailing its history, services, and competitive position within the Indian IT industry. It explores topics such as management accounting, organizational behavior, business ethics, and management information systems as applicable to Infosys' operations. The report concludes by reinforcing the importance of applying theoretical knowledge to real-world corporate practices.

1. A MODULE 5 PROJECT REPORT ON INFOSYS
PREPARED BY:
PRITESH PAMPANIYA
DHAVAL BHOLA
VIPUL VADHEL
GAJENDRASINH CHUDASAMA
GUIDED BY:
ASST. PROF. SHITAL VADHAVI
SUBMITTED TO:
AFFILIATED TO:

2. Sr no Particulars
1. GENERAL INFORMATION
2. MANAGEMENT ACCOUNTING
4. MANAGERIAL COMMUNICATION
5. ORGANISATION BEHAVIOUR
6. BUSINESS ETHICS AND CORPORATE GOVERNANCE
7. MANAGEMENT INFORMATION SYSTEM
8. BUSINESS STATISTICS
9. PROJECT OUTCOME
10. CONCLUSION
11. BIBLIOGRAPHY
MAIN INDEX

3. Indian IT industry has tapped mainly two service lines i.e. application development and
application outsourcing. But other service lines are:
Packaged Software Support and Installation
IT consulting
Network Infrastructure management
Systems Integration
IS outsourcing
IT training and education
Hardware support and Installation
Network consulting and integration
HR services
customer care
payment services
content development
administration
finance
INTRODUCTION OF INDUSTRY

4. Infosys Limited is an Indian multinational information technology company that
provides business consulting, information technology and outsourcing services. The company
was founded in the city Pune, India. Infosys is the second-largest Indian IT company after Tata
Consultancy Services by 2020 revenue figures and the 602nd largest public company in the
world according to Forbes Global 2000 ranking.
On 24 August 2021, Infosys became the fourth Indian company to cross $100 billion in market
capitalization.
The company changed its name to Infosys Technologies Private Limited in April 1992 and
to Infosys Technologies Limited when it became a public limited company in June 1992. It was
later renamed to Infosys Limited in June 2011.
Its annual revenue reached US$100 million in 1999, US$1 billion in 2004 and US$10 billion in
2017.
INTRODUCTION OF COMPANY

5. Company INFOSYS LIMITED
Founded 2 JULY 1981, PUNE
Headquarters BANGALURU
Founders Of Company  N. R. Narayana Murthy
 Nandan Nilekani
 S. Gopalakrishnan
 S. D. Shibulal
 K. Dinesh
 N. S. Raghavan
• Ashok Arora
COMPANY PROFILE

6. Registered Address ELECTRONICS CITY,HOSUR ROAD, BANGALORE
KARNATAKA, 560100
E-Mail Id askus@infosys.com
Contact No. +91 40 40600000
Type Public
Industry Indian multinational information technology company
Chairman N.R NARAYAN MURTHY
Number Of Employees 292000(2021)
Net Income 19423 Crores INR
Customer Service 08028522405
Website www.infosys.com

7. Infosys provides software development, maintenance and independent validation services to
companies in finance, insurance, manufacturing and other domains.
One of its known products is Finacle, which is a universal banking solution with various modules
for retail and corporate banking.
Products and services:

8. COMPETITORS OF INFOSYS
TATA CONSULTANCY SERVICES
WIPRO Ltd.
HCL TECHNOLOGIES
TECH MAHINDRA
LARSEN & TOUBRO INFOTECH Ltd.

9. CURRENT RATIO
The current ratio compares all of a company’s current assets to its current liabilities.
These are usually defined as assets that are cash or will be turned into cash in a year or less and
liabilities that will be paid in a year or less.
The current ratio helps investors understand more about a company’s ability to cover its short-
term debt with its current assets and make apples-to-apples comparisons with its competitors and
peers.
Weaknesses of the current ratio include the difficulty of comparing the measure across industry
groups, the overgeneralization of the specific asset and liability balances, and the lack of trending
information.
MANAGEMENGT ACCOUNTING

10. 12 MAR 2019 12 MAR 2020 % CHANGE
NETWORTH 649,480 654,500 0.8
CURRENT
LIABILITIES
186,380 208,560 11.9
LONG-TERM DEBT 0 0 0.0
TOTAL LIABILITIES 847,380 927,680 9.5
CURRENT ASSETS 528,780 545,760 3.2
FIXED ASSETS 170,980 247,430 44.7
TOTAL ASSETS 847,380 927,680 9.5
INFOSYS BALANCE SHEET AS ON MARCH-2020 (in CRORE)
FOR YEAR 2019;
FOR YEAR 2020;

11. ECONOMICS FOR MANAGERS
MARKET ANALYSIS OF INFOSYS
Features of Monopolistic Competition:
LARGE NUMBER OF SELLERS:
In IT market there are a total of 31,922(in 2019) registered Information Technology (IT) companies
functioning in the country, with Delhi and Maharashtra having the maximum number of IT firms, so
from this we can say that INFOSYS comes under competitive firm.
PRODUCT DIFFERENTIATION:
Being a leader in one products and services, BFSI (Banking, Finance, Security and Insurance).
Similarly other companies like WIPRO are leaders in telecom..
Proving extended support and consultancy after developing a product. Infosys has opened several
consulting partnerships abroad to achieve this.
More than 75% revenue comes from maintenance and support activities of new developed products as
well as the legacy systems.
One differentiators which I can think which makes all similar services providing IT companies in
India is their values which runs them. Infosys is much concerned about customer delight.

12. Freedom of Entry and Exit:
There are numerous firms waiting to enter the IT market each with its own "unique" product / services or in
pursue of positive profits, but due to lack of expertise employees, inability to spend higher amount in initial
period (for services like IT sector it requires firms to provide buyers first with services to attract more
consumers, and buyers also ask for services first because the buyers are less likely to spend often in services
like IT.) So, like this they often unable to cover its costs and leave the market.
Non-Price Competition:
Firms under monopolistic competition like INFOSYS compete in a number of ways to attract customers i.e.
Infosys uses to provide free maintenance to eligible customer. They use both Price Competition (competing
with other firms by reducing price of the product/services) and Non-Price Competition to promote their sales

13. MANAGERIAL COMMUNICATION
A ‘Written Communication’ means the sending of messages, orders or instructions in writing through letters,
circulars, manuals, reports, telegrams, office memos, bulletins, etc.
It is a formal method of communication and is less flexible. A written document preserved properly becomes a
permanent record for future reference.
It can also be used as legal evidence. It is time-consuming, costly and unsuitable for confidential and emergent
communication.
Written communication, to be effective, should be clear, complete, concise, correct, and courteous.
IMPLICATION OF WRITTEN COMMUNICATION AT INFOSYS AS BELOW:
WRITTEN COMMUNICATION

15. ORGANISATION BEHAVIOUR
CONFLICTS MANAGEMENT RESOLUTION IN INFOSYS:
With an employee strength of 2.92 Lakhs counting and employees coming from diversified background;
Politics and conflicts are bound to happen. Even though there are committees which ensure that the
functioning or organization should be smooth, fair and transparent, there are some incidents which still occur.
Committees like GRB (Grievance Redressal Body), HEAR (Hearing Employees And Resolving), Anti-Sexual
Harassment Initiatives (ASHI) etc. are available throughout the tenure of an employee to help them.
But sometimes these committees fail to address the political issues as just like the courts, these committees too
work on the basis of proofs. Also, at times politics played by employees especially by Senior Management
may unnoticed; this may by mistake rather by ignorance. Recently a lot of unethical behaviour on small is
observed amongst the employees and it goes unnoticed as employees hide behind their superiors or some use
their powers to conceal these activities. Employees who are the victims of this types of behaviours either quit
their jobs or try to raise their voice and fight for rights. Some pass, some fail but in the end all learn the harsh
lessons taught by the corporates.

16. BUSINESS ETHICS AND CORPORATE GOVERNANCE
CORPORATE SOCIAL RESPONSIBILITY POLICY OF INFOSYS LIMITED

17. HEALTHCARE
Destitute Care Centre – AIIMS Partnership:
Cancer patients often have to look for temporary shelters along with family members who accompany them at
the National Cancer Institute (NCI) of the All India Institute of Medical Sciences (AIIMS), Jhajjar, Haryana. To
support such patients and their families, the Infosys Foundation collaborated with the hospital to build an 800-
bed Dharamshala inside the campus.
EDUCATION
Avanti Fellows Partnership – A problem that STEMs from inequality:
Avanti Fellows started in 2010, has been to help students from marginalised communities studying in
government schools, to achieve stable, high-paying careers in STEM (Science, Technology, Engineering and
Mathematics). The non-profit has helped 40,000 students achieve their dreams of good quality education in
the last 8 years. The partnership has helped underprivileged students get access to quality STEM education
and achieve their dreams of getting admission to the Indian Institute of Technology (IITs) and National
Institute of Technology (NITs). The grant has also helped the team add medical coaching classes into the
program, which has allowed students to sit for the NEET examination and reach the best government-run
medical colleges. The Infosys – Avanti Fellows partnership has helped over 1,000 students to get access to
quality STEM education.

19. MANAGEMENTINFORMATION SYSTEM
EMPLOYEE MANAGEMENT SYSTEM:
Infosys uses Employee Management system in its HR department to check and track human resources
department at the press of a button. It makes the system easy to monitor and manage employees from different
location. This system helps in supervising employees work report and productivity. This software contains
information about each and every employee working in the company and contains the following info.
User Profile:
The user profile contains the employee’s biographical, employment, and positions details
Timesheets:
The Timesheets component processes the bi-weekly payroll for all Helpdesk employees .
Performance Reviews:
The performance reviews are an annual questionnaire process undertaken by Manager to evaluate and provide
feedback for each employee. This component establishes an electronic means of creating the questionnaires,
collecting the responses, and storing them for future reference.
Hiring Process:
The hiring process is the procedure through which a perspective employee applies to the Helpdesk via Web
application. The manager is then able to retrieve and review applications before accepting or denying their
employment. The manager may also add comments and interview notes for each applicant.

20. Manager Functionality:
Have exclusive edit privileges on an Employee’s:
•Name
•Gender
•Date of Birth
•Hire Date
•Ranking
•Ranking Comments
•Goals
•Ability to manually create user profile
•Print all time sheets
Print select time sheets
Employee Functionality
Does not have edit privileges on own:
Name
Gender
Hire Date
Ranking
Ranking Comments
Goals
Can set the initial values of:
Gender
Date of Birth
Ability to submit timesheet
View Review History
Save In Progress Reviews

21. Some of the screenshots obtained from the company are attached:
Login form
Account Listing

22. Reports generated by the Software:
Name: Print All Timesheets
Participating Person: Manager
Exit Condition: Printing Status Report is displayed
Name: Print Selected Timesheets
Participating Person: Manager
Exit Condition: Printing Status Report is displayed

23. BUSINESS STATISTICS
TYPES OF CHARTS AND GRAPHS IN BUSINESS STATISTICS:
The four basic graphs used in statistics include Histogram, Bar graph, Frequency Polygon
and Pie charts. These are explained here in brief.
Histogram
A histogram chart displays the frequency of discrete and continuous data in a data set using connected
rectangular bars. Here, the number of observations that fall into a predefined class interval represented by a
rectangular bar.

24. Bar Graph
Bar graphs are the pictorial representation of grouped data in vertical or horizontal rectangular bars, where the
length of bars is proportional to the measure of data. The chart’s horizontal axis represents categorical data,
whereas the chart’s vertical axis defines discrete data.
Frequency Polygon
A graph in which line segments connecting the dots depict a frequency distribution. Construction starts with
histograms. Class midpoints on x-axis & frequency on y- axis. Dot is plotted for frequency values at midpoint
of each class interval. Same information as gathered in histogram.

25. Pie Chart
A pie chart used to represent the numerical proportions of a dataset. This graph involves dividing a circle into
various sectors, where each sector represents the proportion of a particular element as a whole. This is also called
a circle chart or circle graph.
Some of the screenshots of graphs used in Infosys are attached here:
(Source: Annual Report)

27. PROJECT OUTCOME
After completing this project report we know that how companies like infosys uses management concept in
their daily operations, Also we come to know that how to apply the concept We’ve studied in the classroom,
Indeed, this is a great experience to learn practical implications in companies.

28. CONCLUSION
As a student of MBA, this MODULE-5 PRACTICAL
STUDY PROJECT REPORT helps us to increase our knowledge and skills. In class room, we only study the
theoretical portion which is there in our syllabus but by this practical report we come to know that how the
company is applying this theory in their actual practices. This study helps us a lot in gaining some practical
knowledge about the corporate world and its practices.
Indeed, MODULE 5 PRACTICAL STUDY REPORT helps us to think about the applicability of the
management concepts in corporate life.

29. BIBLIOGRAPHY
( N. Gregory Mankiw)
(Ken Black)
www.infosys.com
www.slideshare.com
www.equitymaster.com
www.economictimes.indiatimes.com