This document discusses how information architecture fits within the SharePoint context from an experience designer's perspective. It covers key areas of information architecture like content analysis, user research, and the core components that make up an IA framework. The presentation emphasizes that information architecture is needed to properly plan and design a SharePoint site before implementation begins. Conducting analysis of the content, users, and context ensures the site structure and functionality meets business needs.
We all know about Information Architect in UX field, but why it's required, why it's important, what is required to design a successful IA, what qualification required to become IA. All topics covered in this presentation.
I have tried to make it as simple as possible to even understandable by any beginner to crack IA interview.
Intro to Information Architecture for Web SitesChris Farnum
A presentation for the LA2M lunch group, Sept 9th, 2009. Ann Arbor, MI.
Chris Farnum will lead a discussion about Information Architecture - what IA is and how it contributes to the process of creating great user experiences. He’ll talk about some of the basics including site organization, labels, taxonomies, and navigation. We’ll also consider how IA relates to online marketing and recent trends.
The Ultimate Website Development RoadmapAdina Zaiontz
The 10 Step Guide to Building and Marketing a Sales-Driven Website.
Step 1: Research Competitors
Step 2: Make a List of Functional and Content Requirements.
Step 3: Assemble Team
Step 4: Wireframe
Step 5: Content Creation & Collection, Content Schedule
Step 6: Design
Step 7: Programming
Step 8: Beta
Step 9: Live Launch
Step 10: SEO & Maintenance
What Makes SharePoint UX Good?What is UX?
What defines good UX?
Evaluation Criteria for SharePoint UX
Key Tips from the Field
The Future of SharePoint & Office 365 UXUX is the short for User Experience
UX is the experience that the user has while interacting with your X
It’s more about how the user feels when they use your X
Many different parts compose the UX, no “one things” makes it
UX is NOT the interface or design of your X
UI is short for User Interface
It’s what you see in the browser
Help messages, buttons, modals, characters, style, menus, navigation, pages
UI is an incredibly important part of UX
Business aspects of social software and collaboration Ed Brill
Web 2.0, social software, blogs, wikis, instant messaging. New tools and new ways of approaching communication and coordination among customers, suppliers, and partners. Software to help companies share information has been around for more than 15 years. How do the new tools intersect with existing ones? How can you best leverage new technologies for faster time-to-market and increased customer satisfaction? What is the role of security in an increasingly open supply-chain communication system? We'll examine these questions and talk about current and future technologies and trends.
We all know about Information Architect in UX field, but why it's required, why it's important, what is required to design a successful IA, what qualification required to become IA. All topics covered in this presentation.
I have tried to make it as simple as possible to even understandable by any beginner to crack IA interview.
Intro to Information Architecture for Web SitesChris Farnum
A presentation for the LA2M lunch group, Sept 9th, 2009. Ann Arbor, MI.
Chris Farnum will lead a discussion about Information Architecture - what IA is and how it contributes to the process of creating great user experiences. He’ll talk about some of the basics including site organization, labels, taxonomies, and navigation. We’ll also consider how IA relates to online marketing and recent trends.
The Ultimate Website Development RoadmapAdina Zaiontz
The 10 Step Guide to Building and Marketing a Sales-Driven Website.
Step 1: Research Competitors
Step 2: Make a List of Functional and Content Requirements.
Step 3: Assemble Team
Step 4: Wireframe
Step 5: Content Creation & Collection, Content Schedule
Step 6: Design
Step 7: Programming
Step 8: Beta
Step 9: Live Launch
Step 10: SEO & Maintenance
What Makes SharePoint UX Good?What is UX?
What defines good UX?
Evaluation Criteria for SharePoint UX
Key Tips from the Field
The Future of SharePoint & Office 365 UXUX is the short for User Experience
UX is the experience that the user has while interacting with your X
It’s more about how the user feels when they use your X
Many different parts compose the UX, no “one things” makes it
UX is NOT the interface or design of your X
UI is short for User Interface
It’s what you see in the browser
Help messages, buttons, modals, characters, style, menus, navigation, pages
UI is an incredibly important part of UX
Business aspects of social software and collaboration Ed Brill
Web 2.0, social software, blogs, wikis, instant messaging. New tools and new ways of approaching communication and coordination among customers, suppliers, and partners. Software to help companies share information has been around for more than 15 years. How do the new tools intersect with existing ones? How can you best leverage new technologies for faster time-to-market and increased customer satisfaction? What is the role of security in an increasingly open supply-chain communication system? We'll examine these questions and talk about current and future technologies and trends.
Credera is a proud sponsor of SharePoint Fest Denver 2012.
One of the featured speakers is Jesus Salazar, a Principal with Credera and member of Microsoft’s SharePoint Development Advisory Council, who will present on Information Architecture: From Small Businesses to Global Enterprises.
Information Architecture - Tasks & Tools for Web DesignersDennis Deacon
We may not realize we're doing it, but Information Architecture is being performed transparently as part of our web projects.This presentation highlights the key aspects of this trade and provides some best practices.
Putting the "User" back in User ExperienceJeremy Johnson
If you ask a organization "Are you customer centric?" - of course they say "yes", but as you peel back the layers too many organizations have teams of people building products - and the user is nowhere in sight. This talk will go over a number of ways to include users in your product design process, from start to finish. It's time we truly live up to the term "User Experience".
Nick will explore the best practices of user experience by reviewing some of the most popular and highly trafficked websites today such as eBay, Amazon, Toyota, Flickr, Twitter, Netflix and more. Nick will identify and explain both good an bad experiences on these sites on the merits of visual design, information architecture, interaction, and ease of use. If there is time we will open the floor for audience submissions and to provide quick feedback and areas of improvement.
Social Intranet Design Strategies presented by Intranet Connections CEO Carolyn Douglas at the 19th Annual Intranets for Internal Communications, Vancouver, BC
Information Architecture: The Strategic Structure of Great UX - WIAD 2017Jessica DuVerneay
World IA Day Talk 2017, Chicago. This talk begins by illustrating the relationship between strategy, IA, and UX. Then, it outlines the importance of information architecture as a crucial step between strategy and ux - and what to expect if any one of these key steps is overlooked. The presentation concludes with practical, actionable tips on advocating for IA to ensure great UX.
A Brief (and Practical) Introduction to Information ArchitectureLouis Rosenfeld
Keynote presentation by Louis Rosenfeld at the Usability and Accessibility for the Web International Seminar; 26 July 2007, Monterrey, Nuevo Leon, Mexico
About four years ago, I wrote a blog post about Web flowcharts design. It was, and still is, very popular. Today, I'm thrilled to publish the long-waited follow-up article: The definitive guide to Web flowcharts.
The new guide is pretty comprehensive. It covers the most common topics about flowcharts design, from basic ideas to visual vocabulary, from examples to suggestions and tips, from tools for drawing flowcharts to templates and stencils.
Find more information at http://dingyu.me/blog/the-definitive-guide-to-web-flowcharts
Presentation given on June 11th, 2015 as part of the ITUnity Connect Online event, and sponsored by Colligo (www.Colligo.com), providing guidance on how to re-focus your SharePoint efforts around a user-centric approach.
SharePointFest Konferenz 2016 - Creating a Great User Experience in SharePointMarc D Anderson
Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users.In this interactive session, we’ll discuss questions like:* How should the user feel when they use this piece of functionality?* Will they perceive that this functionality saves them work or creates new work?* How will the functionality compare to what they see on the consumer Web?* How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love?We’ll look at good and bad examples from SharePoint itself as well as specific customizations.
Everything you need to know to create a modern Intranet/Digital Employee Expe...Thomas Maeder
Everything you need to know to create a modern Intranet/Digital Employee Experience with out of the box capabilities of SharePoint Online
Masterclass SharePoint modern vs classic
Introduction to SharePoint Information ArchitectureGregory Zelfond
SharePoint Information Architecture is the art and science of organizing and labeling the content (documents, data, sites) to support findability and usability
Credera is a proud sponsor of SharePoint Fest Denver 2012.
One of the featured speakers is Jesus Salazar, a Principal with Credera and member of Microsoft’s SharePoint Development Advisory Council, who will present on Information Architecture: From Small Businesses to Global Enterprises.
Information Architecture - Tasks & Tools for Web DesignersDennis Deacon
We may not realize we're doing it, but Information Architecture is being performed transparently as part of our web projects.This presentation highlights the key aspects of this trade and provides some best practices.
Putting the "User" back in User ExperienceJeremy Johnson
If you ask a organization "Are you customer centric?" - of course they say "yes", but as you peel back the layers too many organizations have teams of people building products - and the user is nowhere in sight. This talk will go over a number of ways to include users in your product design process, from start to finish. It's time we truly live up to the term "User Experience".
Nick will explore the best practices of user experience by reviewing some of the most popular and highly trafficked websites today such as eBay, Amazon, Toyota, Flickr, Twitter, Netflix and more. Nick will identify and explain both good an bad experiences on these sites on the merits of visual design, information architecture, interaction, and ease of use. If there is time we will open the floor for audience submissions and to provide quick feedback and areas of improvement.
Social Intranet Design Strategies presented by Intranet Connections CEO Carolyn Douglas at the 19th Annual Intranets for Internal Communications, Vancouver, BC
Information Architecture: The Strategic Structure of Great UX - WIAD 2017Jessica DuVerneay
World IA Day Talk 2017, Chicago. This talk begins by illustrating the relationship between strategy, IA, and UX. Then, it outlines the importance of information architecture as a crucial step between strategy and ux - and what to expect if any one of these key steps is overlooked. The presentation concludes with practical, actionable tips on advocating for IA to ensure great UX.
A Brief (and Practical) Introduction to Information ArchitectureLouis Rosenfeld
Keynote presentation by Louis Rosenfeld at the Usability and Accessibility for the Web International Seminar; 26 July 2007, Monterrey, Nuevo Leon, Mexico
About four years ago, I wrote a blog post about Web flowcharts design. It was, and still is, very popular. Today, I'm thrilled to publish the long-waited follow-up article: The definitive guide to Web flowcharts.
The new guide is pretty comprehensive. It covers the most common topics about flowcharts design, from basic ideas to visual vocabulary, from examples to suggestions and tips, from tools for drawing flowcharts to templates and stencils.
Find more information at http://dingyu.me/blog/the-definitive-guide-to-web-flowcharts
Presentation given on June 11th, 2015 as part of the ITUnity Connect Online event, and sponsored by Colligo (www.Colligo.com), providing guidance on how to re-focus your SharePoint efforts around a user-centric approach.
SharePointFest Konferenz 2016 - Creating a Great User Experience in SharePointMarc D Anderson
Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users.In this interactive session, we’ll discuss questions like:* How should the user feel when they use this piece of functionality?* Will they perceive that this functionality saves them work or creates new work?* How will the functionality compare to what they see on the consumer Web?* How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love?We’ll look at good and bad examples from SharePoint itself as well as specific customizations.
Everything you need to know to create a modern Intranet/Digital Employee Expe...Thomas Maeder
Everything you need to know to create a modern Intranet/Digital Employee Experience with out of the box capabilities of SharePoint Online
Masterclass SharePoint modern vs classic
Introduction to SharePoint Information ArchitectureGregory Zelfond
SharePoint Information Architecture is the art and science of organizing and labeling the content (documents, data, sites) to support findability and usability
This is an accompanying slidedeck for the podcast with Adaptive Path. A case study where design has driven the web strategy for this science research organisation.
Introduction to design specifications to Summer of Code NZ studentsLulu Pachuau
This talk was designed and aimed at summer of code students - computer science interns for summer. But would still love to hear your thoughts in communicating designs to developers and businesses.
Most organizations fail to adequately plan for their SharePoint deployments -- they do not understand their business requirements, nor do they assess the risks (or full benefits) of what is being deployed. This session outlines some risk management best practices as it applies to SharePoint governance planning.
Provide an introduction to Agile development using Scrum and discuss how the iterative approach to development helps the customer to get the solution they want. Look at how this approach works when applied to SharePoint projects, how it helps leverage more of the core platform and focuses effort on the biggest value areas. We will look at the challenges this brings to your development team by doing early integration, dealing with upgrades and changes and understand how addressing the hard things early is the right approach. We will also discuss how Scrum gives visibility of the project and brings both good and bad news. How getting customer engagement is the primary challenge and how the flexible approach is often at odds with the way work is contracted.
Forrester & Perficient on SharePoint as a Social Business PlatformPerficient, Inc.
Guest speaker Rob Koplowitz, Vice President, Principal Analyst at Forrester Research, Inc., and Rich Wood, Director, National SharePoint Practice at Perficient took a look at SharePoint as a social business platform and discuss related topics, including:
• Perception of SharePoint’s social business capabilities prior to the new release
• How is enterprise social defined today
• Understanding the value of social business as it pertains to SharePoint
• How the cloud and Yammer fit into the equation
• Microsoft’s direction for enterprise social and the social business roadmap
iStart - Sharepoint: Getting to the pointHayden McCall
Information overload. It defines the age we live in. Distraction,
clutter, and search angst are daily productivity killers causing
headaches and wasting hours.
Believe the disciples, and Microsoft’s SharePoint is on the
cusp of greatness, bringing order to clutter, collaboration to
fragmentation and timeliness to information and decision
making. But listen to the unconverted and it’s badly designed,
slow and another marketing snow job holding together the
Microsoft stack.
Your IT department probably already has the product, so iStart
canvassed a couple of experts on implementing SharePoint to
help you decide if it is a fit for wider use within your business…
Understanding SharePoint 2013 and the Social Landscape Perficient, Inc.
The state of social computing with SharePoint has undergone significant change - and it's not done yet! In the past few months alone, Microsoft has acquired Yammer's cloud-based social software and the SharePoint 2013 beta has gone public with improved social features.
Join us as we take a look at how this space has shifted in the last year and discuss related topics, including:
- SharePoint 2013's social features
- Where Microsoft and its partners might be going
- How you can manage the change to come out ahead for your organization
- Understand where you fall on SharePoint's social spectrum
- Learn some things about where you might be going
SHARE2012 Conference A Decade of Adoption Best PracticesMike Gilronan
The slides John Schmottlach and I presented at the SHARE2012 Conference: a summary of a decade's worth of learning about SharePoint adoption, with John using his company's experience as a case study.
In May, Microsoft launched its highly anticipated SharePoint 2010. As you would expect, the new version is equipped with an assortment of new features and enhancements.
But what can you really expect? Is it really worth deploying now or should you hold off for a while longer?
View the slide deck, presented in December as part of C/D/H's Technology Briefing Series, and find out more about a real-world SharePoint 2010 success story. Learn why the client chose to move forward with SharePoint 2010, what they experienced during deployment, and the pros of cons of the new version.
Contact C/D/H for more information about this and other SharePoint topics – or check our blog at www.cdhtalkstech.com for tips on SharePoint and other technologies.
In this presentation, Perficient leverages its extensive SharePoint user experience design, customization, and implementation expertise to guide you in understanding the criticality of SharePoint user experience (UX) in driving user adoption, and to provide you with user experience best practices in the areas of information architecture and visual design, technical configuration and customization, and user experience server deployments.
Why Information Architecture is Vital for Office 365 Adoption and Governance ...J. Kevin Parker, CIP
Presentation as part of the AIIM Virtual Event in December 2018. Why is information architecture vital for Office 365 adoption and governance? I explore that in this presentation.
The Rise of SharePoint as a Business Critical HubDan Barker
SharePoint has matured since its inception in the early 2000’s from a product that provides a lot of important features to a full blown platform that small and large business are building critical solutions on. The average $1 billion company maintains, on average, 48 disparate financial systems and uses 2.7 ERP systems. SharePoint enables incredible interoperability to these various systems in a way that’s consistent across various groups within the enterprise. In this session we will talk about how SharePoint can be used to create convergence across the various line of business systems in a way that not only saves time and money but also breaks down silos that impeded productivity and innovation.
In this webinar, Toby Ward, President and CEO of Prescient Digital Media, and Tamer El Shazli, VP, Technology + SharePoint Lead, Social Business Interactive, discuss the pros, cons, and overall capabilities of SharePoint 2013, and see how it stacks up to the competition.
SharePoint and Business Intelligence: Understanding the Microsoft BI Portal C...Perficient, Inc.
Businesses of all sizes are quickly recognizing the value of Business Intelligence and the value of leveraging SharePoint as a BI portal platform. In this presentation, Perficient outlines how the SharePoint platform aligns with your Business Intelligence initiatives, including Microsoft’s integrated end-to-end BI offering and the role of SharePoint.
Are you new to SharePoint and don’t know where to start? Perhaps you’re using SharePoint, but only for storing documents and making announcements?
Have you connected to your back-end systems? Is it time to deploy workflow and electronic forms? When’s the right time?
A well-planned SharePoint roadmap defines the business goals, timeline, strategy and vision for your collaboration initiative. It makes sure your project gets funded. It will ensure you’re investing in the right areas with a framework for success.
View the presentation, delivered at the SharePoint TechKNOWLEDGEy 2010 event in Detroit. And for more information on this or other SharePoint topics, visit www.cdh.com or our blog at www.cdhtalkstech.com.
IIBA OO - Is a business analyst required for SharePoint projects?John Calvert
SharePoint offers the promise of instant functionality for all sorts of business needs: collaboration, document management, Internet/intranet web content management, search, business intelligence, etc. In addition there are seemingly endless possibilities for configuration and customization, much of it easily accessible to business and power users. Do SharePoint deployments and customizations need formal requirements gathering, business modeling, and functional analysis as part of the project plan? Or is it all about the technical infrastructure and IT configuration? Let’s discuss some real-world project scenarios and share our experiences to answer this question.
Create Great Search Experiences with SharePoint 2013 WebinarPerficient, Inc.
In this presentation, Perficient covers the key components of designing and delivering optimal search experiences using Microsoft’s SharePoint 2013 platform including:
1. Developing a core understanding of the user
2. Determining appropriate search parameters
3. Implementing advanced filtering
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1. Information architecture & SharePoint
An experience designer’s view on how information architecture
fits within the SharePoint context.
Lulu Pachuau
3 July 2009, SharePoint Conference
Sponsored by
1
2. problem solver
I’m NOT really
a SharePoint
person…
strategist
facilitator
communicator
evaluator
critic
mentor
sales person
implementer
business person
information architect
interaction designer
2
3. SP
SharePoint people or using it
3
Logos I could find...
4. Information
architecture (IA)
IA is a
process
IA is an
outcome
IA is one of elements of user experience (UX)
Elements of User experience - Jesse James Garret
4
10. SharePoint is...
“an enterprise information
portal... to run intranets, extranets
and internet sites... allows people,
teams and expertise to connect and
collaborate.”
By SharePoint HQ
10
11. Features and ways to do it – LOTS!!
http://www.themackpage.com/wp-content/uploads/2007/08/083107-1957-whitepapers1.jpg
11
16. Business
Implementtttttttttttt t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t
requirements
SharePoint
Business
consultant
IT/Tech team
Typical project with SP
16
17. Business Business Business
Implement
requirements
Implement
requirements
Implement
requirements
SharePoint
Business
consultant
IT/Tech team
Some projects start with
implementing the product!
17
18. … end up with something no-one will use and $$$$$
18
22. Business Information architecture
Implementation
requirements
(analysis design)
Information SharePoint
Business
architect
consultant
IT/Tech team
Fill the gap with information
architecture
22
23. “
Look before you leap – plan and
design the IA before you write a
single line of code dig into
SharePoint ...
23
25. Information architecture is…
“ the art and science of structuring,
organising and labeling
information to help people find and
manage information.”
- Lou Rosenfeld and Peter Morville, authors of the “polar
bear” book
25
26. Information architecture for SharePoint
instructs…
• How the site will be structured
and divided into a set of sub-
sites.
• How data will be presented in
the site.
• How site users will navigate
through the site.
• How information will be
targeted at specific audiences.
• How search will be configured
and optimised.
http://technet.microsoft.com/en-us/library/cc262873.aspx
26
27. Context
Content
Users
3 areas of information architecture
27
29. Business goals and vision:
“intranet staff will love and find pleasurable to use”
“A world class website”
“a one-stop shop for all our customers. They will just
come to our website for all their needs”
Requirements expectations:
One-stop-shop portal, hub, wikis, RSS, Blogs, Facebook,
Google search, documents, dashboards… and a pony
We need it next week – timeframes
Limited budget resources – constraints
We’ve already bought SharePoint – technology
landscape
Research and understand the context
29
39. Content…
• Documents
• Images, photos
• Audio, Video
• Tools or applications – desktop,
web based
• Services
• Physical items
• Communications – ministerials,
meeting minutes, etc
39
40. Facets of content relevant to SharePoint
• Governance – Ownership, Retrieval, Security
- Who owns, creates content? when does content get created or
removed? Is it centralised? Does it need approval? Who can view what when?
• Metadata (more later)
- How is content described? what makes them different from each other?
• Format (that content is in)
- Textual documents, databases and software applications, audio videos, books,
people and so on
• Volume
- how big is your intranet/website going to be? How many pieces of content are
there?
• Dynamism
- what is the rate of growth of content within your organisation? how long are
they valid? How do you want to keep old records?
* More on the Information Architecture for the World Wide Web book – Pete Morville Louis Rosenfield
40
45. Context
Information
architecture
Content
Users
High level to low level IA
45
46. Where am I?
I know what
How do I get I’m looking
around?
for, how do I
search for it?
What kinds of
information do
they have that is
What’s going useful to me (as a
one, what’s prospective
popular?
student or staff)?
I need to get
to my
university
email quickly
Caters to different needs, info seeking behaviours
46
47. Organisation system
e.g. by author, time, topic or geography
Navigation system
e.g. Global local nav, contextual, task based
Metadata
e.g. titles, desc, author, etc.
Labelling system
e.g. Food terms, scientific terms, etc
Search system
e.g. Scope, fields, keywords, tags, best bets
Core components of information architecture
* More on the Information Architecture for the World Wide Web book – Pete Morville Louis Rosenfield
47
48. Search
Organisation system
system
Navigation
system
Organisation
system
Navigation
system
49. Interface
Information architecture components
IA behind the scenes – impacts user experience
* Information architecture iceberg concept from Information Architecture for the World Wide Web – Pete Morville Louis Rosenfield
49
54. In summary…
Context
• Three areas of IA
• Core components
Content
Users
• IA impacts user experience
Organisation system
Interface
Navigation system
Metadata
Labelling system
Information architecture
Search system
components
54
56. Business Information architecture
Implementation
requirements
(analysis design)
Information architect
Information SharePoint
Business
architect
consultant
SharePoint consultant integrator
IT/Tech team
We don't need to do or
know everything
56
65. DIY store – tools
to build anything
you want…
If you know what
you’re going to build…
If you know what you
need to build it
65
66. Alex Dean
Stephanie Beath
SharePoint trainer, consultant and Experience design consultant
implementer
Information architect
Information architect
steph@beath.co.nz
alex.dean@knowledgecue.co.nz
Isha Hartono
Kate Smith
SharePoint consultant, theme SharePoint information architect,
expert, website integrator
theme expert, interaction
Interaction designer
designer, website integrator
Information architect
kate@trinkit.co.nz
Isha.hartono@provoke.co.nz
Zef Fugaz
Lulu Pachuau
Experience design consultant Experience design consultant
Information architect
Information architect
Interaction designer
zef.fugaz@zefamedia.com
lulu@lushai.com
66
67. References
• Information Architecture for the World Wide Web
Peter Morville Louis Rosenfield
http://oreilly.com/catalog/9780596527341/
• Definition of SharePoint:
http://www.sharepointhq.com/resources/what_is_SP.htm
• Determine the information architecture of your site:
http://technet.microsoft.com/en-us/library/cc262873.aspx
• Project cartoon: http://www.projectcartoon.com/
67