1
Transaction Processing Systems
• An organized collection of people,
procedures, software, databases, and
devices used to record completed business
transactions. (Transactions are any
business-related exchange)
2
Payroll Transaction Processing System
3
Information and Decision Support Systems
• Management Information Systems (MIS)
– An information system used to provide routine
information to managers and decision makers
• Decision Support System (DSS)
– An information system used to support
problem-specific decision making
4
Management Information Systems
5
Decision Support Systems
6
Special-Purpose Information Systems
• Artificial Intelligence (AI)
• Expert System (ES)
• Virtual Reality
7
Artificial Intelligence
• A field in which the computer system takes
on the characteristics of human intelligence
8
Major Elements of AI
9
Expert System
• A system that gives a computer the ability
to make suggestions and act as an expert in
a particular field
10
Virtual Reality
• Immersive virtual reality, which means the
user becomes fully immersed in an
artificial, three-dimensional world that is
completely generated by a computer.
• It may represent a building, human
anatomy, or any other three-dimensional
setting
11
Head-Mounted Display
• First device to
provide an
immersive
experience
12
Data Glove
• Allows for manipulation of objects in a
virtual world
13
Systems Development
• The activity of creating or modifying
existing business systems
• Includes:
– Systems investigation
– Systems analysis
– Systems design
– Systems implementation
– Systems maintenance and review

Information and Decision Support Systems