OpenText InfoFusion™
Introduction and Roadmap

Bob Mersereau
Sr. Product Manager

Marten den Haring
VP R&D



#otew2012

                           Copyright © OpenText Corporation. All rights reserved.
What is    InfoFusion?
Information Access Platform to discover, analyze
and act on information throughout the organization.
…what your enterprise knows
…what the information means
…how it’s structured
…how to get to it
…who is authorized to access it
Disruptive Changes to the Enterprise

                             Cloud
                                     Social
the path of the                               Mobile
enterprise
                                                       Big Data   Algorithms




                                                                       next
                                                                   disruption?
Dion Hinchcliffe. Dachis Group.
Given a 2 sec advantage...
What would you do? Why?
YOUR DATASET
WILL CHANGE YOUR
MINDSET
Value of Information per Unit
                 HIGH DENSITY              LOW DENSITY
                 Systems of Record    Systems of Engagement

                                            Key driver #1: COST
Structured
                    Managed via
Information
                   Traditional BI &
i.e. “data”                                  BIG DATA
                  Data Warehousing



                     Currently
                    Unmanaged               BIG CONTENT
Unstructured
                                      Social, images, audio, video, text
Information
i.e. “content”       Managed in
                    ECM systems
                                         Key driver #2: USABILITY

 AIIM 2012.
IT Complexity
Mergers & Acquisitions
Departmental Solutions
Cloud Solutions
Information Silos
InfoFusion – Information Access

 DISCOVER                   ANALYZE                             ACT

 Connect to different     Index in global,             Visualize information
  data sources              unified index                 to provide insight and
                                                          make decisions on
 Recognize and            Infer entities, concepts,
  enforce permissions       sentiment, etc.              Enable people to
                                                          share information
 Extract user & system    Detect patterns and           and collaborate
  generated metadata        relationships
                                                         Critical actions
 Normalize                Faceted search                include move, copy,
                                                          delete and the ability
 Make the information     Similarity computations       to apply holds
  accessible through
  standard interfaces
VISUALIZATION
INTEGRATION CENTER
METADATA ENRICHMENT
SEARCH & DISCOVERY
Embeddable UI components patterns, sentimentin in from all information
Collects information from supported source systems thevarious formats
Extracts entities, concepts, present information etc. context and form
Provides a unified, distributed index of all metadata and delivers high
that is best suited for each user, role, application, device
and normalizesfacts and relationships.metadata model. etc.to determine
     correlates them into a common Computes similarity respecting
performance, near real-time search.
Some 3rd party connector technologyCEM be required.
security permissions.provide recommendations. Information Navigation etc.
classifications andBPM
    ECM
                        Standard components include Search,
                                         may                          Discovery
                                                         Exchange


   I        N      F         O      F      U       S         I        O   N
I N F O R M AT I O N                  A C C E S S           P L AT F O R M

            VISUALIZATION                        METADATA ENRICHMENT


                             SEARCH & DISCOVERY


                             INTEGRATION CENTER



                        I N F O R M AT I O N S I L O E S
 Content
                Documentum                  SharePoint           Web &    Structured
 Server &                        FileNet                         Social   Information
Tempo Box
DocumentId=12345
              CreatedBy-Jsmith

              Lorem ipsum



              URN=DataId=12345
              &Version=2
              CreatedBy=Jsmith

DocumentId=   Lorem ipsum

CreatedBy=
…             ObjectId=12345
              CreatorName=Jsmith

              Lorem ipsum




              SystemId=12345
              Creator=Jsmith

              Lorem ipsum
4x   Execution
     Time

8x   Load
     Time
InfoFusion supports
EIM Solutions and
Use Cases that address
specific Information
Management problems.
Legacy Decommissioning: archive ERP & CRM data from
any legacy business application into OpenText ECM.
Content Archiving: move unmanaged content to
OpenText ECM to create a single system of record.
Content Migration: switch and consolidate from one
or many disparate systems to OpenText ECM.
FileNet™
                                    Documentum™
                                    SharePoint™
                                    …
                                    …




Content Aggregation: unified access to disparate
enterprise content sources from any EIM context.
TAKE A CLOSER

LOOK
InfoFusion Roadmap
Calendar Year                                                                                                          36 month roadmap




                1.0                           1.5                                          2.0
        In Progress:        Dec 2012      Planned:          Jun 2013                  Proposed:          Dec 2013

    Integration Center                 Integration Center                          Integration Center
     Connector framework:              Connector framework:                       Connector framework:
          Content Server                 File servers                               Public SPI for extensibility
          Documentum*                    Cloud and Web/Social APIs*                 Additional connectors for structured and
          FileNet*                                                                    unstructured information
                                          Additional ECM repositories*
          Sharepoint*
                                        Integration with enterprise SSO            Support for OData
     Authentication via OTDS
                                       Search & Analytics                          Search & Analytics
     Authorization service
                                        Extended deployment options                Clustering
     CMIS interface
    Search & Analytics                  Recommendation engine                      Predictive Analytics
     Global unified index              Built-in semantic analysis capabilities    Industry-specific taxonomies
     Master metadata schema           Embeddable UI components                    Embeddable UI components
     Faceted search engine             Charts and graphs                          Interactive data visualizations
    Embeddable UI components            Administration
     Search
     Browse/Navigation
     Actions

                                                                                   Targeted EIM integrations
    Targeted EIM integrations          Targeted EIM integrations                    Discovery: Content Assessment
     ECM: Tempo Box, EIA               CEM: Web and Social Analytics              ECM: Records Management
     CEM: Portal                       Discovery/CEM: Search                      BPM: Case Management



  * see list of 3rd party connectors
Want to know more?
 Demo pod

 Usability Lab

 Customer advisory board openings

 Partner opportunities
Questions?
Marten den Haring
mdenhari@opentext.com


Bob Mersereau
bmersere@opentext.com

InfoFusion Overview And Roadmap

  • 1.
    OpenText InfoFusion™ Introduction andRoadmap Bob Mersereau Sr. Product Manager Marten den Haring VP R&D #otew2012 Copyright © OpenText Corporation. All rights reserved.
  • 3.
    What is InfoFusion? Information Access Platform to discover, analyze and act on information throughout the organization.
  • 4.
    …what your enterpriseknows …what the information means …how it’s structured …how to get to it …who is authorized to access it
  • 5.
    Disruptive Changes tothe Enterprise Cloud Social the path of the Mobile enterprise Big Data Algorithms next disruption? Dion Hinchcliffe. Dachis Group.
  • 6.
    Given a 2sec advantage... What would you do? Why?
  • 13.
  • 14.
    Value of Informationper Unit HIGH DENSITY LOW DENSITY Systems of Record Systems of Engagement Key driver #1: COST Structured Managed via Information Traditional BI & i.e. “data” BIG DATA Data Warehousing Currently Unmanaged BIG CONTENT Unstructured Social, images, audio, video, text Information i.e. “content” Managed in ECM systems Key driver #2: USABILITY AIIM 2012.
  • 15.
    IT Complexity Mergers &Acquisitions Departmental Solutions Cloud Solutions Information Silos
  • 17.
    InfoFusion – InformationAccess DISCOVER ANALYZE ACT  Connect to different  Index in global,  Visualize information data sources unified index to provide insight and make decisions on  Recognize and  Infer entities, concepts, enforce permissions sentiment, etc.  Enable people to share information  Extract user & system  Detect patterns and and collaborate generated metadata relationships  Critical actions  Normalize  Faceted search include move, copy, delete and the ability  Make the information  Similarity computations to apply holds accessible through standard interfaces
  • 18.
    VISUALIZATION INTEGRATION CENTER METADATA ENRICHMENT SEARCH& DISCOVERY Embeddable UI components patterns, sentimentin in from all information Collects information from supported source systems thevarious formats Extracts entities, concepts, present information etc. context and form Provides a unified, distributed index of all metadata and delivers high that is best suited for each user, role, application, device and normalizesfacts and relationships.metadata model. etc.to determine correlates them into a common Computes similarity respecting performance, near real-time search. Some 3rd party connector technologyCEM be required. security permissions.provide recommendations. Information Navigation etc. classifications andBPM ECM Standard components include Search, may Discovery Exchange I N F O F U S I O N I N F O R M AT I O N A C C E S S P L AT F O R M VISUALIZATION METADATA ENRICHMENT SEARCH & DISCOVERY INTEGRATION CENTER I N F O R M AT I O N S I L O E S Content Documentum SharePoint Web & Structured Server & FileNet Social Information Tempo Box
  • 19.
    DocumentId=12345 CreatedBy-Jsmith Lorem ipsum URN=DataId=12345 &Version=2 CreatedBy=Jsmith DocumentId= Lorem ipsum CreatedBy= … ObjectId=12345 CreatorName=Jsmith Lorem ipsum SystemId=12345 Creator=Jsmith Lorem ipsum
  • 20.
    4x Execution Time 8x Load Time
  • 21.
    InfoFusion supports EIM Solutionsand Use Cases that address specific Information Management problems.
  • 22.
    Legacy Decommissioning: archiveERP & CRM data from any legacy business application into OpenText ECM.
  • 23.
    Content Archiving: moveunmanaged content to OpenText ECM to create a single system of record.
  • 24.
    Content Migration: switchand consolidate from one or many disparate systems to OpenText ECM.
  • 25.
    FileNet™ Documentum™ SharePoint™ … … Content Aggregation: unified access to disparate enterprise content sources from any EIM context.
  • 26.
  • 30.
    InfoFusion Roadmap Calendar Year 36 month roadmap 1.0 1.5 2.0 In Progress: Dec 2012 Planned: Jun 2013 Proposed: Dec 2013 Integration Center Integration Center Integration Center  Connector framework:  Connector framework:  Connector framework:  Content Server  File servers  Public SPI for extensibility  Documentum*  Cloud and Web/Social APIs*  Additional connectors for structured and  FileNet* unstructured information  Additional ECM repositories*  Sharepoint*  Integration with enterprise SSO  Support for OData  Authentication via OTDS Search & Analytics Search & Analytics  Authorization service  Extended deployment options  Clustering  CMIS interface Search & Analytics  Recommendation engine  Predictive Analytics  Global unified index  Built-in semantic analysis capabilities  Industry-specific taxonomies  Master metadata schema Embeddable UI components Embeddable UI components  Faceted search engine  Charts and graphs  Interactive data visualizations Embeddable UI components  Administration  Search  Browse/Navigation  Actions Targeted EIM integrations Targeted EIM integrations Targeted EIM integrations  Discovery: Content Assessment  ECM: Tempo Box, EIA  CEM: Web and Social Analytics  ECM: Records Management  CEM: Portal  Discovery/CEM: Search  BPM: Case Management * see list of 3rd party connectors
  • 31.
    Want to knowmore?  Demo pod  Usability Lab  Customer advisory board openings  Partner opportunities
  • 32.

Editor's Notes

  • #7 "Get ready to rethink how you operate your business. The book:The Two-Second Advantageputs forth a simple but powerful notion that organizations don't need to have a vision of the future ten years or even ten days out, they only need a little bit of the right information in the right context just far enough ahead to see an opening or opportunity an instant before the competition."
  • #8 Inside the Secret World of the Data Crunchers Who Helped Obama WinFrom the beginning, campaign manager Jim Messina had promised a totally different, metric-driven kind of campaign in which politics was the goal but political instincts might not be the means. “We are going to measure every single thing in this campaign” So they did with all the other data collected, stored and analyzed in the two-year drive for re-election, Obama’s top campaign aides decided to put this insight to use. Example: they sought out an East Coast celebrity who had similar appeal among the same demographic, aiming to replicate the millions of dollars produced by the Clooney contest. For the general public, there was no way to know that the idea for the Parker contest had come from a data-mining discovery about some supporters: affection for contests, small dinners and celebrity.The “scientists” created regular briefings on their work for the President and top aides in the White House’s Roosevelt Room, but public details were in short supply as the campaign guarded what it believed to be its biggest institutional advantage over Mitt Romney’s campaign: its data.http://swampland.time.com/2012/11/07/inside-the-secret-world-of-quants-and-data-crunchers-who-helped-obama-win/#ixzz2C2LOt7em
  • #9 Social media can help auto manufacturers find vehicle defects"Researchers developed a computer-based information system that provides auto manufacturers an efficient way to discover and classify vehicle defects.""It is, however, a daunting challenge for firms to process the "unstructured and dynamic" content of social media in order to detect the useful nuggets on vehicle defects that are buried among millions of unrelated or immaterial posts.""Vehicle quality management professionals would greatly benefit in terms of productivity by employing a vehicle defect discovery systemhttp://phys.org/news/2012-10-social-media-auto-vehicle-defects.html
  • #10 FSA fines Bank of Scotland"FSA has fined Bank of Scotland £4.2 million for failures in its systems, leaving the bank with inaccurate mortgage records for 250,000 customers...""This breach is particularly serious because the inaccuracies built up over a period of seven years. There was no structure in place to identify errors as they occurred and no checking procedures thereafter.""In a complicated organisationwhere several legacy systems exist, firms have to make sure they are synchronised, otherwise it is their customers who suffer."http://citywire.co.uk/wealth-manager/fsa-fines-bank-of-scotland-4-2-million-for-record-failings/a627794
  • #11 Roche may face fines over drug reportingRoche being investigated for failing to properly disclose drug side effects found in tens of thousands of reports - facing fines of up to $13.8 billion..."Roche said it was going through all the cases to check which incidents should have beenclassified as possible adverse reactions...""Roche said it was going through all the cases to check which incidents should have been classified as possible adverse reactions...""...a routine inspection by British investigators found it [Roche] had failed to fully assess up to 80,000 cases of possible adverse drug reactions. There were some 15,000 deaths among the reports, which may have been due to natural disease progression but may have been connected to the drugs."http://www.reuters.com/article/2012/10/23/us-roche-europe-idUSBRE89M0KN20121023
  • #12 IRS and SEC detect fraud patterns in heaps of data"Using digital forensic analysis and data visualization, a fraud or insider trading case that once took 14-17 months to analyze can now be done in minutes"John Russack, Northrop Grumman’s director of intelligence community strategies - “The technology improves every day, and so does our ability to handle it. We get more data and it’s more accurate, but the analyst can be overwhelmed,” which is why analytics are needed to “balance the effort to get the predictive analysis we need.”"Jodi Patterson, the IRS’ first director of return integrity and correspondence services, said the combination of fraud detection through data filters, business rules and follow-up inquiries by people has saved $19 billion in unmerited refunds"http://www.govexec.com/technology/2012/10/irs-and-sec-detect-fraud-patterns-heaps-data/58816/
  • #13 Digital Staffing: The Future of Recruitment-by-Algorithm"Big Data can provide the best answer to the big questions in talent identification, if we ask the right questions of the data""Data integration - combining people's multiple profiles into one - is the next step, and it's already happening."http://blogs.hbr.org/cs/2012/10/digital_staffing_the_future_of.html
  • #16 Complex IT Environment Multiple ECM and bespoke applications Duplicate capabilitiesNew systems, including the cloud being brought onboardIT and the organization must bear the cost of maintenance, supportCreates information silos – typically of unmanaged informationDecreases agility