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DAYALBAGH EDUCATIONAL
INDUSTRIAL
PROJECT
INSTITUTE
Topic:- Study on the Customer Experience
Submitted To:-
Dr. Yogita Narang Ma’am
Submitted By:-
Suryansh Gupta
Roll no. 2150217
B.Com 3rd Year
On the 4 P’s Of the shoe Of
The Big Boon Company
Objective of The Study:-
The Objective Of My Study Are:-
• To study about The 4 P’s of shoes of the Big Boon Company.
• To find factors due to which consumers buy these shoes.
Need Of The Study:-
• Agra is the largest footwear manufacturing
hub in India, with the help of the study we
can find out the factor influencing people
at the time of purchasing shoes such as
Quality, Durability, Variety, Price.
• How are the big boon shoes performing in
the shoes hub?
Scope of The
Study:-
• Agra has been the shoe hub of
India for a long time and can be so
in the future too. Research helps
the company to focus on
customer requirements through
which the company makes shoes
different from others competitors.
NUMBER OF NATIONAL & INTERNATIONAL LITERATURE REVIEW
Total Literature Review = 10
National Journal = 8
International Journal = 2
Serial
no.
Author/s Year Topic Research
Methodology
Findings
1
Pedro Carlos Oprime (2013) Innovation in
Industrial Clusters: A
Survey of Footwear
Companies in Brazil
(Journal: JTMI)
The research approach
adopted was quantitative,
which was
operationalized through a
eld survey. A closed question-
naire format with responses
based on judgments and per-
ceptions of respondents was
used as a research tool
The characteristics of the
companies presented in
Table 3b
indicate that they are
mostly small and medium-
sized. In
general, the shoe and sole
companies are between 10
and 20
years old, while the
tanneries are mostly over 30
years old
Review of Literature
3.
4.
Neeraj Kumar
Jenny C. Hugo
2016
2017
(Journal: IJHIT)
Footwear sector in india:
a role of advanced
technologies
(Journal: IJRG)
Improving Efficiency of
Shoe Manufacturer
included simple moving
average
method, single exponential
method , double exponential
method(Holt’s), winter’s
method
Data are mostly collected
through social science include
censuses, government
departments, organizational
records desk research of
online resources, research
papers, conference
documents, and other
publications. Data from
SATRA, Council from leather
export has been used
After the group conducted
time and motion study, the
group found out that the
current setup of the
production has an uneven task
time of processes resulting in
variables as weather and
special festival.
The basic purpose of the
paper was to review the areas
where advanced technologies
can significantly affect the
way footwear industrials is
practiced. Advance
technology is also
responsible for the
productivity improvement
Using TMS, the researchers
knew easily where the
bottleneck is. Identifying your
takt time, the 1.92
minutes/unit, from the
desired output helps in
6.
7.
Bakti Bestin
Eric C. Honert
2020
2020
in india: opportunities
and challenges
(Journal: Amity Journal
of Management)
Development of the
Shoe Industry Village in
the Urban Region.
(Journal: Atlantis Press)
Shoe feature
recommendations for
different running levels
(Journal: PONE)
and different variables like
years of export experience
average marketing cost of raw
materials, technical
manufacturing expertise and
focusing personal design
collections
The research method used in
this research is descriptive
research method or design
with a qualitative approach.
Sugiyono explains that this
research method arises
because
there is a change in paradigm
in viewing a reality
/phenomenon/symptom.
Three runner level definitions
were refined throughout the
three rounds of the study
through expert feedback.
Experts were also provided a
understanding the scope and
relevance of export industry.
The traditional crafts industry
of the Bandung craftsman
community is heavily
influenced by the social
environment,
cultural elements, the
livelihood system of life.
Footwear experts provided
feedback on the effects of
different footwear features on
running biomechanics across
three running levels. These
experts also came to a
9.
Dr. Elizabeth Kelion 2021
Inventory Management
in a Footwear Industry
(Journal: JIEM)
(
Factors influencing
growth of fashion
leather shoes.
(Journal: IPRJB)
point, and economic order
quantity were applied
The study adopted a desktop
literature review method (desk
study). This involved an in-
depth review of studies related
to factors influencing growth
of fashion leather shoes. This
article reviewed recorded
sources to present the current
state of leather shoe industry.
This qualitative study used
individual and group
interviews to explore the
factors influencing runners'
indicators
derived from the application
of ABC curve methods,
demand forecasting, safety
stock, re-fulfillment
point, and economic
purchased lot
Availability of raw materials
considered factors such as
the cost of production, the
quality of raw materials
locally available as well as
having already established
centers from which these raw
materials are sourced from.
The present study
contributes to an area of
footwear research that has
previously received little
Why Customers Buy Big Boon Shoes?
Identification of the Resarch Problem :-
Objectives of the Study Are :-
• To study about The 4 P’s of shoes of the Big Boon Company.
• To find factors due to which consumers buy these shoes.
Research Methodology:-
Research Plan
Research Design Descriptive & Analytical Research
Data Sources Primary Data & Secondary Data
Data Approaches & Designing Questionnaire (Close Ended)
Sampling Techniques Convenience Sampling
Population 400
Sample Size 66
Sample Area Raja Ki Mandi
Sample Unit Shoe Consumers

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industrial project Suryansh Gupta (2150217).pptx

  • 1. DAYALBAGH EDUCATIONAL INDUSTRIAL PROJECT INSTITUTE Topic:- Study on the Customer Experience Submitted To:- Dr. Yogita Narang Ma’am Submitted By:- Suryansh Gupta Roll no. 2150217 B.Com 3rd Year On the 4 P’s Of the shoe Of The Big Boon Company
  • 2.
  • 3.
  • 4. Objective of The Study:- The Objective Of My Study Are:- • To study about The 4 P’s of shoes of the Big Boon Company. • To find factors due to which consumers buy these shoes.
  • 5. Need Of The Study:- • Agra is the largest footwear manufacturing hub in India, with the help of the study we can find out the factor influencing people at the time of purchasing shoes such as Quality, Durability, Variety, Price. • How are the big boon shoes performing in the shoes hub?
  • 6. Scope of The Study:- • Agra has been the shoe hub of India for a long time and can be so in the future too. Research helps the company to focus on customer requirements through which the company makes shoes different from others competitors.
  • 7. NUMBER OF NATIONAL & INTERNATIONAL LITERATURE REVIEW Total Literature Review = 10 National Journal = 8 International Journal = 2
  • 8. Serial no. Author/s Year Topic Research Methodology Findings 1 Pedro Carlos Oprime (2013) Innovation in Industrial Clusters: A Survey of Footwear Companies in Brazil (Journal: JTMI) The research approach adopted was quantitative, which was operationalized through a eld survey. A closed question- naire format with responses based on judgments and per- ceptions of respondents was used as a research tool The characteristics of the companies presented in Table 3b indicate that they are mostly small and medium- sized. In general, the shoe and sole companies are between 10 and 20 years old, while the tanneries are mostly over 30 years old Review of Literature
  • 9. 3. 4. Neeraj Kumar Jenny C. Hugo 2016 2017 (Journal: IJHIT) Footwear sector in india: a role of advanced technologies (Journal: IJRG) Improving Efficiency of Shoe Manufacturer included simple moving average method, single exponential method , double exponential method(Holt’s), winter’s method Data are mostly collected through social science include censuses, government departments, organizational records desk research of online resources, research papers, conference documents, and other publications. Data from SATRA, Council from leather export has been used After the group conducted time and motion study, the group found out that the current setup of the production has an uneven task time of processes resulting in variables as weather and special festival. The basic purpose of the paper was to review the areas where advanced technologies can significantly affect the way footwear industrials is practiced. Advance technology is also responsible for the productivity improvement Using TMS, the researchers knew easily where the bottleneck is. Identifying your takt time, the 1.92 minutes/unit, from the desired output helps in
  • 10. 6. 7. Bakti Bestin Eric C. Honert 2020 2020 in india: opportunities and challenges (Journal: Amity Journal of Management) Development of the Shoe Industry Village in the Urban Region. (Journal: Atlantis Press) Shoe feature recommendations for different running levels (Journal: PONE) and different variables like years of export experience average marketing cost of raw materials, technical manufacturing expertise and focusing personal design collections The research method used in this research is descriptive research method or design with a qualitative approach. Sugiyono explains that this research method arises because there is a change in paradigm in viewing a reality /phenomenon/symptom. Three runner level definitions were refined throughout the three rounds of the study through expert feedback. Experts were also provided a understanding the scope and relevance of export industry. The traditional crafts industry of the Bandung craftsman community is heavily influenced by the social environment, cultural elements, the livelihood system of life. Footwear experts provided feedback on the effects of different footwear features on running biomechanics across three running levels. These experts also came to a
  • 11. 9. Dr. Elizabeth Kelion 2021 Inventory Management in a Footwear Industry (Journal: JIEM) ( Factors influencing growth of fashion leather shoes. (Journal: IPRJB) point, and economic order quantity were applied The study adopted a desktop literature review method (desk study). This involved an in- depth review of studies related to factors influencing growth of fashion leather shoes. This article reviewed recorded sources to present the current state of leather shoe industry. This qualitative study used individual and group interviews to explore the factors influencing runners' indicators derived from the application of ABC curve methods, demand forecasting, safety stock, re-fulfillment point, and economic purchased lot Availability of raw materials considered factors such as the cost of production, the quality of raw materials locally available as well as having already established centers from which these raw materials are sourced from. The present study contributes to an area of footwear research that has previously received little
  • 12. Why Customers Buy Big Boon Shoes? Identification of the Resarch Problem :- Objectives of the Study Are :- • To study about The 4 P’s of shoes of the Big Boon Company. • To find factors due to which consumers buy these shoes.
  • 13. Research Methodology:- Research Plan Research Design Descriptive & Analytical Research Data Sources Primary Data & Secondary Data Data Approaches & Designing Questionnaire (Close Ended) Sampling Techniques Convenience Sampling Population 400 Sample Size 66 Sample Area Raja Ki Mandi Sample Unit Shoe Consumers