Induction needs to change

Induction needs
to change
Lars Hyland
Epic
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@towardsmaturity #LNinduction

Onboarding
Productivity
Learning
Recruitment
Referrals
Accidents
Compliance
Innovation
Talent
Retention
Loyalty
Culture
Brand
@towardsmaturity
Onboarding
has a deep
impact
#LNinduction

@towardsmaturity
Key drivers for onboarding
Only 37% of
organisations
have invested in
formal
onboarding for
longer than 2
years.
Percentageofrespondentsn=230
0%
10%
20%
30%
40%
50%
60%
70%
80%
Getting new
employees
productive
more quickly
Better
employee
engagement
Better
employee
retention
Better
assimilation of
new hires
#LNinduction

@towardsmaturity
Top pressures for onboarding
90% of
organisations
believe an
employee makes
their decision to
stay within one
year.
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
Need to better
engage with
employees
Pressure to
meet
company's
growth
objectives
Shortages of
required skills
#LNinduction

Traditional
induction
programmes
typically last for
one week or
even one day.
Timeframe for
onboarding is
shrinking
0%
5%
10%
15%
20%
25%
30%
35%
40%
1 day 1 week 1 weeks -
1month
1-3
months
3-6
months
Over 6
months

All rules and red tape?
leads to...

“We’re happy you are here.”
“You’re part of a great organisation.”
“This is why your job is important to us.”
Communicate:
Focus on engagement

Onboarding strategies
that succeed
Set a balance
between
engagement and
practical
components
needed for staff to
get up to speed.
0%
10%
20%
30%
40%
50%
60%
70%
80% Creatingofnewhire
checklists
Introducenewhiresto
go-topeople
Provideformstonew
hiresbeforedayone
Ensurecomplianceon
allnewhireforms
Peernetworking
opportunities/events
Best-in-class
All others

MasteryAutonomy
Time
Technique
Team
Persuasive
Technologies
&
Social activities
Purpose
1 2 3
Task
Extend and
develop
Communicate
Profit as catalyst
United language
Greater cause

ATTRACT
•Brand
•Talent
•Attitude
•Website
SELECT
•Assessment
•Show core
ability
•Realistic
practice
•Simulation
•Diagnostics
PREPARE
•Compliant
•Knowledge
•Practice
scenarios
•Build
confidence
•e-learning
•e-forms
ENGAGE
•Purpose
•Role
•Goals
•Leadership
•Video
•Storytelling
CONNECT
•Team
•Managers
•Experts
•Tools
•Social
•Webinars
TUNE
•Remind
•Develop
•Challenge
•Retain
•360
•EPSS
Pre-joining experience Post-joining experience
Technology is essential to consistency, flexibility and speed
ASPECT - integrated onboarding

MotivationAbility Triggers
Reminders
Sidekicks
1 2 3
Persuasive/social
technologies
A blended design is
central to a modern
onboarding
experience
Multi-device
learning
e-learning
Courses

@towardsmaturity
Solution:
make it multi-device
#LNinduction

@towardsmaturity
Solution:
personalise it
#LNinduction

@towardsmaturity
Solution:
offer practice opportunities

@towardsmaturity
Solution:
make it visual and memorable
#LNinduction

Motivation:
harness the power of storytelling

Motivation:
harness the power of games

Triggers: use mobile technology
to situate learning

Triggers: use mobile technology
to trigger action

Encourage
social
interaction

Pre-joining experience Post-joining experience
Technology is essential to consistency, flexibility and speed
ATTRACT
•Brand
•Talent
•Attitude
•Website
SELECT
•Assessment
•Show core
ability
•Realistic
practice
•Simulation
•Diagnostics
PREPARE
•Compliant
•Knowledge
•Practice
scenarios
•Build
confidence
•e-learning
•e-forms
ENGAGE
•Purpose
•Role
•Goals
•Leadership
•Video
•Storytelling
CONNECT
•Team
•Managers
•Experts
•Tools
•Social
•Webinars
TUNE
•Remind
•Develop
•Challenge
•Retain
•360
•EPSS
ASPECT - integrated onboarding

Thank you
Lars Hyland
Epic

Induction needs to change

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