Epicor channel partners and regional leader in providing enterprise-class Business Management Solutions in MENA region. ERP | HCM | POS | BI

1. Our STORY

2. WHO
We Are
A regional leader in providing enterprise-class solutions & services
Strong network of partners with a common goal of maximizing the value of clients IT investment
Vast experience in offering services from manufacturing to distribution and from retail to services industries
Index InfoTech delivers solutions to its prestigious clients and enables them to meet their strategic aspirations
effectively
Our services are represented under Consulting Services, Managed Services and Infrastructure on-cloud divisions

3. The Best-Run Businesses Run SAP ®
20,000 customers in 150 countries
More than 40 years of experience
Specialized in manufacturing,
distribution, retail, and services industry
Leaders in enterprise application software
Seamless integration with other modules
of business
Robust & Scalable solutions for SME &
Enterprise segment
Index InfoTech enjoys a strong relationship with our key channel partners
Epicor and SAP. We have established ourselves as a value added partner for
the services we provide.
Relationships

4. Solutions
solutions…
Real Estate Management Document Management
Warehouse Management Point of Sale (POS)
Human Capital Management E-commerce
Enterprise Resource Planning (ERP)

5. Services
Consulting
Managed Services
Infrastructure
RFP Preparation
System Audit
Implementation
Customization
Integration
Support
Data Center Management
Managed Hosting
RIMM Services
(Remote Infrastructure Monitoring & Management)
Cloud Computing
Data Center Setup
Network Planning & Design
Enterprise Grade Servers

6. The
DIFFERENCE
Our customers are at the forefront of our thinking, our
preparation and our actions, and our reputation is
founded on the principles of customer retention and
satisfaction
HOW we can take your organization ahead and help it GROW faster
Strong Network
A network of partners with a
common goal of maximizing the value
of clients IT investments
Targeted
Local presence and specialization
in consulting, Implementation
and support
The Right People
A passionate team with deep
technical expertise and industry
knowledge
Equipped
Industry-leading solution

7. Industry
Expertise
We provide a range of solutions and services
to a variety of industries and as a partner we
offer:
Specific functionality that helps you manage
industry challenges and everyday issues
Pre-defined regulatory, financial accounting
and reporting procedures and templates
common to your industry sector
A close relationship with world leading
technology providers in your industry
The knowledge to help you select and
implement your system quickly and cost-
effectively with minimum disruption to your
business
MANUFACTURING
DISTRIBUTION
RETAIL
ECOMMERECE
OIL & GAS
HEALTHCARE
SERVICES
TRANSPORTATION
CONSTRUCTION
REAL ESTATE
industry expertise in…

8. our support team…
Index InfoTech's committed customer
service and technical support teams are
available to analyze and resolve your
problems quickly to keep your system
up and running at optimal levels
We take responsibility of end-to-end
support. This will allow you to
concentrate on your core business
while leaving support issues to the
experts
Our support offerings are specialized
Industry & Verticals
Software upgrades and service packs
Issue resolutions: licensing, installation,
reports and third party software
integration & compatibility
Access to release notes, software
upgrades & patches
Tailored & cost effective support plans
Support

9. Index InfoTech on
Certified Silver Partner & Value Added Reseller for Epicor ERP
Dedicated Epicor ERP workshop & research lab to explore micro-vertical solutions
7 Epicor Certified Consultants (L1 x 6 and L3 x 1)
Implementations in UAE, KSA, Qatar, India, Hong Kong and Angola
First regional partner to implement Epicor 10
Only regional partner to implement Epicor 10 in cloud
First regional partner to implement Epicor 10 for own usage

10. Index InfoTech on
Certified Enterprise Business Management Partner for SAP
Client base in UAE and Saudi Arabia
Implementation & Support in leading Manufacturing, Oil & gas, Maritime and
Trading & Distribution industries
Expertise in Integration, customization and upgrades

11. Our Customers

12. Index InfoTech
Suite 2805, The One Tower, SZR, TECOM, Dubai - UAE
www.indexinfotech.com | info@indexinfotech.com
+971 4 276 0404