Founder & Lead Innovator of Mental Health Innovations, Stéphane Grenier, discusses the importance of creating an inclusive mental health culture in the workplace, and what you can do to support your employees.

1. | Webinar: Mental Health at Work
The Power of Supporting
Mental Health at Work
Host: Stéphane Grenier,
Founder & CEO of Mental Health Innovations, Keynote Speaker
Date: May 29, 2017

2. | Webinar: Mental Health at Work
Webinar: The Power of Supporting Mental Health at Work
Date:
May 29, 2017
Description:
In today’s modern workplace, mental health has become the leading cause of disability claims,
accounting for 70% of workplace disability management costs in Canada.
Stéphane Grenier (Founder of Mental Health Innovations) knows the toll mental health
problems can take on individuals and workplaces.
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3. | Webinar: Mental Health at Work
About our host
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Stéphane Grenier
Founder & Lead Innovator of Mental Health Innovations

4. A bit about League

5. | Webinar: Mental Health at Work
At League, we empower employees to live
happier, healthier, more productive lives
through a suite of health and wellness
benefits they actually want and will use.

6. | Webinar: Mental Health at Work
Welcome to League,
the future of health benefits
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We’ve re-imagined health benefits.
With a focus on proactive, personalized
health & wellness plus an end-to-end
digital experience, we help you retain and
engage your team while attracting top
talent.

7. | Webinar: Mental Health at Work
Revolutionizing employee benefits
Spending Accounts Peace of Mind PlanHealth@Work
We’re turning benefits and insurance on its head by giving your team
health benefits that they will actually use to proactively address their
health and wellness.
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8. | Webinar: Mental Health at Work
Isn’t it time for a better experience?
Financial
Control
Flexibility
& Choice
Digital
Experience
Health
Marketplace
We put your employees first, giving them an unparalleled digital
experience, and you more control than ever before.
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9. | Webinar: Mental Health at Work
All delivered digitally
Digital Wallet Health MarketplaceInstant-Pay & ClaimChat & Book
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10. | Webinar: Mental Health at Work
The Power of Supporting
Mental Health at Work

11. | Webinar: Mental Health at Work
5
10
What is socially acceptable?
0
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A Scale of Wellness

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We rarely engage in the 7 to 10 zone
5
0
A Scale of Wellness
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13. | Webinar: Mental Health at Work
1
Joined the military 1983
Rwanda 1994
Cambodia 1996
Haiti 1997
Persian Gulf 1997
Lebanon 1997
Kuwait 1998
Diagnosed PTSD & Depression 2000
Kandahar Afghanistan 2007
Seconded to the Mental Health Commission 2010
Retired and launched 2012
Recovery is not a cure
Still working at it
2007 - Kandahar

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1
Mental Health
Mental IllnessStress Injuries
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Spectrum of Mental Health

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1
Trauma
Stress Injury
Moral
ConflictGriefFatigue
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Types of Stress Injuries

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1
1
7
Clinical
Clinical
Clinical
Clinical
Reacting Injured ILLHealthy
Adaptative coping
Mild and
reversible
distress or
functional
impairment
Clinical illnesses and
disorders requiring
concentrated
medical care
More severe,
persistent injury or
impairment
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Continuum of Mental Health

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The gap between clinical
appointments can be tough
1
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Meanwhile…

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Psychiatric History Childhood
Abuse
Other
Prior
Trauma
Trauma
Severity
Additional
Stressors
Lack of
Social Support
Before During After
Journal of Consulting & Clinical Psychology - Brewin et al, 2000
Mental Health Risk Factors

20. | Webinar: Mental Health at Work
Social
Social
Social
Social
2
0
Clinical
Clinical
Clinical
Clinical
Reacting Injured ILLHealthy
Adaptative coping
Mild and
reversible
distress or
functional
impairment
Clinical illnesses and
disorders requiring
concentrated
medical care
More severe,
persistent injury or
impairment
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We know we need to do more
than offer clinical care

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What recovery looks like
Therapy
Medication
Social Support
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23. What can employers do?

24. | Webinar: Mental Health at Work
What can employers do?
Think outside the box

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What can employers do?
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1. Rethink Training
2. Create peer support networks in the workplace
3. Align your culture to your strategy

26. | Webinar: Mental Health at Work27

27. | Webinar: Mental Health at Work
Rethinking Training
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Mental health training can help your team reset their
understanding of what it means to be struggling
• Start by assuming your people have the skills – they simply need to
be reminded
• Engage your workforce in identifying areas of greatest concerns
and work this into your approach
• Build interpersonal relationships between managers and employees
well ahead of problems
• Shape leadership / human-centric culture not a clinical one. Do not
focus your training on symptoms or the clinical narrative
• Provide training opportunities for all, not just managers
• Teach that listening (authentic and caring) and relationship
building is more important than solutions

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What can employers do?
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1. Rethink Training
2. Create peer support networks in the workplace
3. Align your culture to your strategy

29. | Webinar: Mental Health at Work
What recovery looks like
Therapy
Medication
Social Support
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?

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Create peer support networks
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Most workplaces that have peer support programs do
not deliberately recruit people with MH lived experience.
Peers are simply co-workers who refer to EAP.
• Stigma and belief that people with lived experience are all fragile
• Fear of doing harm
• Lack of evidence
• Liability concern
• Lack of expertise in the field
• Perceived complexity of implementation
We now have solutions for all of these concerns.

31. | Webinar: Mental Health at Work37
3
7
Workplaces
MH System
Clinical Care Friendship
Peer Support
Clinical
Care
Informal
Peer
Support
Peer Support Continuum

32. | Webinar: Mental Health at Work
The Implementation Blue Print
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Planning
Readiness
Assessment
Implementation
Protocols
Implementation
Protocols Program
Evaluation• Engagement
• Consultation
• Policy
Development
• Candidate
Selection
• Training

33. | Webinar: Mental Health at Work
Adding peer support to your workplace.
What to expect.

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What to expect with peer support
A network of volunteers representing all sectors of the
organization
• Generally 1% of your organization
• Centrally managed, regionally co-ordinated
• Accountable to program policy, best practices, code of conduct
A few stats:
• On average, 45 minutes
• 55% of interactions occur outside work hours
• 45 % during the work day as follows:
• 22 % during non work hours such as lunch time and coffee breaks
• 23 % during working hours
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35. | Webinar: Mental Health at Work
Peer Support Case Studies

36. | Webinar: Mental Health at Work
Case Study 1
1,200 employee organization within the public safety
sector, all within the same city
Key Takeaways:
ü Reduction in short term absences
ü Flattening of sick leave and time off work due to mental health reason
ü Visible behavior change in supervisors
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37. | Webinar: Mental Health at Work
Case Study 2
6,000 employee organization within transportation.
Coast to coast.
Key Takeaways:
ü Significant increase in EAP usage
ü Increase usage of MH professionals
ü Decrease in MH related files
ü Short-term disability related to MH decreased by 15%
ü Long-term disability related to MH decreased
ü Increase in engagement results
ü Improved employee health & well-being
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38. | Webinar: Mental Health at Work
What can employers do?
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1. Rethink Training
2. Create peer support networks in the workplace
3. Align your culture to your strategy

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“Birds flock, fish school, people tribe.”

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2
25
49
22
2
0
25
50
75
Employee Cultural Stages
Stage 1
Alienated
“Life sucks”
Stage 2
Separated
“My life sucks”
Stage 3
Domination
“I’m great”
Stage 4
Partnerships
“We’re great”
Stage 5
Team
“Life’s great”
Low Performing High Performing
Source : Dave Logan, John King, Halee Fischer Wright: 2008 -
Tribal Leadership: Leveraging Natural Groups to form a Thriving Organization

41. | Webinar: Mental Health at Work
2
25
49
22
2
0
25
50
75
Source : Dave Logan, John King, Halee Fischer Wright: 2008 -
Tribal Leadership: Leveraging Natural Groups to form a Thriving Organization
Nudging your culture
Stage 1
Alienated
“Life sucks”
Stage 2
Separated
“My life sucks”
Stage 3
Domination
“I’m great”
Stage 4
Partnerships
“We’re great”
Stage 5
Team
“Life’s great”
Low Performing High Performing
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42. | Webinar: Mental Health at Work48
Nudging your culture
Stage 1
Alienated
“Life sucks”
Stage 2
Separated
“My life sucks”
Stage 3
Domination
“I’m great”
Stage 4
Partnerships
“We’re great”
Stage 5
Team
“Life’s great”
Low Performing High Performing
2
15
20
40
2
0
25
50
Source : Dave Logan, John King, Halee Fischer Wright: 2008 -
Tribal Leadership: Leveraging Natural Groups to form a Thriving Organization

43. | Webinar: Mental Health at Work
Outcomes
John P. Kotter and James L. Haskett study over 11 years looked at
207 companies in 22 industries; results showed that companies
that managed their corporate culture significantly outperformed
similar companies that did not.
ü 33% higher profitability (Gallup)
ü 43% more productivity (Hay Group)
ü 37% higher sales (Shawn Achor)
ü Revenue growth of 682% (managed) compared to 166% (unmanaged)
ü Stock price increase of 901% compared to 74%
ü Job growth of 282% compared to 36%
ü Net income growth of 756% compared to just 1%
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44. | Webinar: Mental Health at Work
Outcomes
But more importantly, outcomes directly related to
mental health:
ü 51% lower turnover (Gallup)
ü 50% less safety incidents (Babcock Marine Clyde)
ü 66% decrease in sick leave (Forbes)
ü 125% less burnout (HBR)
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45. | Webinar: Mental Health at Work
At a time when society is arguably more
fragmented than ever before, where technology
and social media have overtaken face-to-face
communication, the power of human interaction
has never been greater.

46. | Webinar: Mental Health at Work
Any Questions?

47. | Webinar: Mental Health at Work53
Stéphane Grenier
Founder & Lead Innovator, Mental Health Innovations
s.grenier@mhic-cism.com
www.mhic-cism.com
Register for the book now at:
www.stephanegrenier.com

48. | Webinar: Mental Health at Work54
Empower your team to manager their mental health how they want
Bring health professionals into your office to address mental health in new and
unique ways
Insurance including Employee Assistance Plans for your team
Concerned about mental health in your workplace?
We can help.
Spending
Accounts
Peace of Mind
Plan
Health@Work

49. | League Presentation
Learn more about us at league.com