Incident management
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An incident is raised when actual results differ from expected results. It is also called a bug, defect, problem, or issue. Incident management tracks incidents through their lifecycle and is important for determining a project's status. Details normally included in an incident report are the date, scope, severity, expected and actual results, environment, description to reproduce the issue, and status. Incidents go through a lifecycle of being new, assigned, tested, reopened, closed, or marked as not a bug. Tools help facilitate incident management.
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The Rapid Application Development (RAD) model is an incremental model that delivers software to users early by devoting less time to planning and more time to development. It uses a combination of Joint Application Development techniques and CASE tools to convert user needs into designs through collaboration between system developers and users. Feedback from development is then used to refine requirements and design. The RAD model aims to complete projects on time and within budget while identifying problems early through its fast iterative development process.
Phases of review
The document outlines the phases of a review process: planning, preparation, kick-off meeting, review meeting, rework, and follow-up. It describes the key activities in each phase, including defining entry/exit criteria, checking documents for defects, logging issues, making decisions on defects, reworking documents based on feedback, and following up to ensure all defects were addressed. The overall process is meant to thoroughly examine documents for errors, standards compliance, and testability through group discussion and iterative improvement cycles.
Non functional testing
Non-functional testing checks how well a product works by focusing on characteristics like reliability, usability, efficiency, maintainability, and portability. It tests customer expectations and includes performance testing to check a system's speed, load testing to see how it behaves under normal and peak usage, stress testing beyond its capabilities, and usability, reliability, and portability testing.
Maintenance testing
Maintenance testing involves testing software changes and enhancements to ensure they do not impact existing functionality. It has two parts - changes are tested thoroughly and regression testing is done to check for unintended consequences. Test cases, plans and reports are updated and preserved along with any changes to requirements or specifications. There are two types of modifications - planned, like adding features or fixing defects; and ad-hoc for immediate issues.
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Incident management
- 2. INCIDENT • Incident is raised whenever actual results vary from expected results • Also called as bugs, defects, problems or issues • Incident management is very important • Project status is calculated from incident status • Tools are available to help incident management http://appium-selenium.com/
- 3. THE DETAILS THAT ARE NORMALLY INCLUDED ON AN INCIDENT REPORT • Date of issue, issuing organization, assigner, assigne • Scope, severity and priority of the incident • References, including the identity of the test case specification that revealed the problem • Expected and actual results • Date the incident was discovered • Identification of the test item (configuration item) and environment • Software or system life-cycle process in which the incident was observed • Description of the incident to enable reproduction and resolution, including logs, database dumps or screenshots • Urgency/priority to fixhttp://appium-selenium.com/
- 4. THE DETAILS THAT ARE NORMALLY INCLUDED ON AN INCIDENT REPORT • Status of the incident (e.g. open, duplicate, waiting to be fixed, fixed awaiting confirmation test or closed) • Conclusions, recommendations and approvals • Change history, such as the sequence of actions taken by project team members with respect to the incident to isolate, repair and confirm it as fixed http://appium-selenium.com/
- 5. DEFECT LIFE CYCLE New Deferred Re- Open Testing Open No Bug Closed Assignee http://appium-selenium.com/