The document outlines steps for resolving a conflict through role playing and communication. Participants are asked to choose a format like a comic, presentation, or movie to role play a dispute. They then find common ground by discussing how they have de-escalated conflicts in the past, what they learned about each other, and how good communication and win-win solutions help resolve issues. The resolution process involves communicating, negotiating, mediating, arbitrating, and legislating if needed.