Remote Infrastructure Management Services and Microsoft Azure Offerings by Godrej Infotech

1. IMS Business Offerings
(Azure + RIMS + O365 + IT as Service)
DATE:15 July 2017

2. 2 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
About US
 One of the most trusted business entities since
1897
 A global conglomerate with a turnover of over USD
7 Billion
 Employs a workforce of more than 21,000
professionals
 Industry Leader in Precision Equipment, Industrial
Engineering , FMCG, Appliances, Material Handling
Equipment, Furniture, Real Estate, Security
Equipment, etc.
 Strong focus on environment and philanthropy
GODREJ
Group
www.godrej.com
IT & Technology
Services
Diversified
Business
Appliances Material Handling Security Soln.
Construction
Precision Sys.
Precision Eng.
Process Equip..
Tooling
Storage Soln. Motors
 Appliances
 Interio
 Locks & Security Solutions
 Tooling
 Storage Solutions
 IT & Technology Services
 Process Equipment
 Material Handling
Business Lines
 Precision Engineering & Systems
India Design Mark
– Godrej Interio and
Godrej Appliances
ET Best Corporate
Brand Award
– Godrej Appliances
OSH Innovation Award
– Godrej E&E
Godrej Tooling
Godrej Interio
2
Our Line of Descent

3. 3 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Organization Portfolio
Godrej Infotech Ltd. - Snapshot
Key Highlights
 IT Solutions provider since 1971, global
services since 1999
 ISO – 9001:2008, SEI CMM Level 4 and
ISO-27001 for data centre
 10,000+ person years of implementation &
support experience
 Global footprint across India, Europe,
Middle-East , APAC and USA
 Strategic Co-development with Product
Vendors
 24x7 Application maintenance and support
Awards and RecognitionIndustry Focus
Manufacturing Retail Logistics
Services Projects Trading
Best Partner for
INFOR
Infor
Golden Deal
Microsoft Dynamics®
Inner Circle Membership
President’s Club for
Microsoft Dynamics®
Microsoft Dynamics®
Re-seller of the Year
Diamond Partner for
LS Retail
3

4. 4 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
What Business Desires along with Application/ERP ?
• Management of Infrastructure – Remote support of Servers, Performance
Optimization, Backup, User Administration, Security etc
• Instant Availability Of Infrastructure – No wait time to Start using your Services
• Emailing and Office Applications – Want to access their mails, documents,
presentations on any device any where
• Infrastructure to support Growing user base – Resize your Infrastructure as per
Demand
• Cost Effective – Pay as you use, Subscription Based, OPEX, No CAPEX
• Better and Scalable Resources – Ready to use State or Art infrastructure
• Customization of H/W Resources - RAM, CPU, HDD, Software Services etc
• Outsource IT Operations – Want to focus on core business
GITL Shall offer IMS and cloud infrastructure which shall host all of client’s Business Applications,
website, web applications, digital documents, API servers under one roof. GITL shall offer a cost
effective and scalable Application hosting solution.

5. 5 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
GITL Technology Coverage & Service Offering
IMS – Infrastructure Management services
D365
RIMSCloud
Infra
O365
DR Bkp
OS
Win / Linux
Databases
MS SQL, Oracle
Infra
Support
Special
Services
BI

6. 6 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Cloud Computing and IT as Service– Trend Overview
Drivers
• cost savings & an attractive pay-as-you-go model
• Enable the speed of delivery of new services & capabilities, enabling rapidly innovation
• Hybrid cloud models allow organizations to move part of their data into the public cloud, while keeping
other IT- resources on-site or in a private cloud
• Organization to focus on core business by outsourcing IT Infrastructure and Operations to Experts
Challenges
• Worries related to having company data on public clouds
• Don't want data stored by a third party, where other users potentially have access to their data
• Many enterprises don't have cloud skills in house
Implications
• Large enterprises will increasingly design for hybrid clouds
• The demand for anytime, on-the-go accessibility will be a major force in shaping cloud computing
• Expect continued development of delivery models (laas, PaaS, and SaaS) as enterprises seek to build and
deploy cloud applications
• Startups, companies with complex supply chain operations and companies going through reorganizations
or business process transformations are good candidates for clouds

7. 7 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Azure offerings as CSP by GITL
• Provide Infrastructure (Network, Server, OS, DB, AD..) Independent of Technology or ERP
• Provide Operating systems like Windows and various versions of Linux
• Provide Subscriptions for O365, D365 and other 69 services on Azure
• Provide Consulting for Disaster Recovery, Backup, Information Protection
• Deployment, Setup and S/W Configuration of Cloud Services
• Billing and subscription support
• Monitor and Suggest optimization for cost effectiveness
• Resolving performance issues, service availability issues, client connectivity problems, and client
desktop problems due to missing or mis-configured settings, incomplete software integration,
permissions problems, or other deployment issues.
• Managing updates for services, Patch and software
• Answers to usage questions
• Technical Support
• manage customer service health
• manage customer service incidents
• perform administrative tasks on behalf of customers to correct missing or poorly-configured
settings

8. 8 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Managed Support Services by GITL
1. Azure AD management
2. Server monitoring
3. Performance fine tuning
4. Domain Server Management
5. SQL Management
6. SQL Database backup
7. Server Image Backup
8. Network monitoring and management
9. Antivirus and Malware protection, scan and monitoring
10. Threat monitoring and management
11. Storage monitoring and management
12. User management and access control
13. Remote desktop management
14. Adhoc queries and support
15. Coordination with Microsoft to ensure guaranteed support and services for Azure Infra
16. On Basis of our Advanced Support contract with Microsoft, MEE is provided Priority support from Microsoft
Above activities requires multiple person with specialized skills as
1. Azure Administrator
2. System Administrator
3. Database Administrator
4. Network Administrator
5. Security Administrator

9. 9 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
IMS offerings by GITL
IMS is for any client having own Servers on premise or hosted in datacentre or on cloud, for any Application
GITL shall work as extended arm of client IT working remotely or onsite to provide following offerings by
Shared or Dedicated resources who are well qualified and experienced for Infrastructure management as
mentioned below.
• Client IT Operations Management
• Daily monitoring and managing of Server health
• Periodic Performance monitoring and finetuning of Server and Database
• Storage Backup management
• Active Directory Configuration, management and access control
• Periodic patch management on servers
• Monitor Antivirus and Malware logs and reports
• Network configuration and Smart Network Devices management
• Firewall management
• Installation and configuration of Windows, Linux and Unix
• Installation, configuration and maintenance for databases like MS SQL, ORACLE, INFORMIX etc
• Management of Office 365, Exchange, Skype, Yammer….
• Providing L1, L2 and L3 level of support on call

10. 10 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
IMS offerings by GITL
GITL also provides optional Services under the offering of RIMS for
• Onsite survey of client Infrastructure and provide recommendation for improvement and safety
• Infrastructure and Security Audits and Threat Survey
• Setup of DR site on Azure Cloud
• Setup and configure backup on Azure Cloud
• Migration to Azure

11. 11 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Is Azure Secured?

12. 12 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Is Azure Secured?
Microsoft Azure has more certification than any other cloud provider
Microsoft understands that for you—our enterprise customer—to realise the benefits of the cloud, you must be
willing to entrust your cloud provider with one of your most valuable assets—your data. If you invest in a cloud
service, you must be able to trust that your customer data is safe, that the privacy of your data is protected and
that you retain ownership of and control over your data—that it will only be used in a way that is consistent with
your expectations.
Microsoft strives to earn your trust in Microsoft Azure. Our long experience running online services has involved
extensive investment in foundational technology that builds security and privacy into the development process.
Over time, we have developed industry-leading security measures and privacy policies and participated in
international compliance programs with independent verification of how we measure up.
Reference : https://azure.microsoft.com/en-in/support/trust-center/

13. 13 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
On Premise Vs On Cloud
On this topic I would also like to share good to read and easy to understand links which will help you to decide
1. Comparing cloud vs on-premise? Six hidden costs people always forget about
https://betanews.com/2013/11/04/comparing-cloud-vs-on-premise-six-hidden-costs-people-always-forget-about/
2. Cloud ERP vs On-Premise ERP
http://www.softwareadvice.com/resources/cloud-erp-vs-on-premise/
3. Cloud Computing: On-premise Vs Cloud – a financial comparison
http://yourcloudworks.co.uk/2013/08/15/on-premise-vs-cloud-computing-a-financial-comparison/
4. Azure TCO Calculator
https://www.tco.microsoft.com/
5. Is security compromised on Azure?
https://azure.microsoft.com/en-in/support/trust-center/
6. No better way to explain than this diagram
http://www.digitalsignage.net/2015/04/17/cloud-based-vs-on-premise-digital-signage-software/

14. 14 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Enterprise
proven
Hybrid
Hyper-scale
Azure
Services

15. 15 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Azure Offerings
Click here to view over 69 services on Azure

16. 16 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Disk-based
data protection
& recovery
revenue to total
$18.2 billion in
20182
Backup to Azure
Economical backup options for all data types
Source:
1: EMC Digital Universe with Research & Analysis by IDC April
2014. The Digital Universe of Opportunities: Rich Data and the
Increasing Value of the Internet of Things
2: IDC, Worldwide Disk-Based Data Protection and Recovery
2014–2018 Forecast: The Rise of the 3rd Platform and
Implications on Data Protection, IDC #249712, July 2014
3: 451 Research, 2014. Hosting and Cloud Study 2014 Hosting
and Cloud Go Mainstream
64% of
organizations
purchase backup /
restore services
from Service
Providers3
44 Zettabytes:
The size of the
digital universe by
2020, of which
90% will be
unstructured data1

17. 17 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Disaster Recovery-as-a-Service
With Azure Site Recovery
Source:
1: 451 Research, 2014. Hosting and Cloud Study 2014 Hosting
and Cloud Go Mainstream
2: Storage Quickpoll, 2013, n=307
Azure
VM Replication &
Recovery
45% of
organizations
purchase disaster
recovery/business
continuity services
from Service
Providers1
$224,952: Mean
cost of
downtime/hour for
mission critical apps
in organizations
with 1000-4999
employees2

18. 18 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Identity
Source:
1: IDC, Worldwide Identity and Access Management 2014–2018
Forecast, #252210, Nov. 2014
430B+ Microsoft
Azure Active Directory
authentications
93% of Fortune 1000
companies use AD
Identity & Access
Management
market to reach
$7.1 billion in
20181

19. 19 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
Availability on Demand
Empower your business with cloud services from Microsoft Azure
Availability on
Demand
Long-Term Retention
Cloud Backup
Recovery
Analytics/Reporting
Cloud Bursting
Cloud Migration
DevTest

20. 20 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
SaaS offering – Office 365
ServicesOffered in O365
Office 365 Platform
Exchange Online
SharePoint Online
OneDrive for Business
Skype for Business Online
Office Online
Office applications
Project Online
Power BI
Yammer Enterprise
Azure Rights Management (RMS)3

21. 21 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
SaaS offering – Dynamics 365
Lifecycle
services
The power of
Microsoft CloudRetail
Procurement
Supply chain mgt
Production
Finance
HR
Extensions
INGELLIGENT USER INTERFACE
PROVEN BUSINESS LOGIC
CONTINUOUS LIFE
BUSINESS ANYTIME, ANYWHERE

22. 22 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
MS Azure Case Studies
MANUFACTURING BANKING SERVICE RETAIL
INDIA
Jamia Co-Operative Bank
EUROPE
Klestrup Partners
SINGAPORE
/ APAC
Stone Forest Consulting Pte Ltd

23. 23 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as service
MS Azure Case Studies
Currently 1192 case studies available for your ready reference at
https://azure.microsoft.com/en-in/case-studies/
MANUFACTURING BANKING SERVICE RETAIL
UAE /
Qatar
KSA
King Abdullah Education Tatweer
Project

24. 24 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as serviceGodrej Infotech Limited - Cloud and RIMS Offerings
Solution Highlights
24

25. 25 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as serviceGodrej Infotech Limited I Presentation Subject25
IMS Solutions
• Azure Platform for hosting Navision
• Office 365 for Emailing and HDD
Video Conferencing
• Azure Active Directory and Single
Signon
• Power BI
• Managed Services for Azure and
O365
• Azure Platform for hosting Axapta
• Migration from On-premise to Azure
with almost no downtime
• Managed Services for Azure and
VMs
• Azure Platform for hosting Infor LN,
EAM and BI
• Infra support for custom application
• Managed Services for Azure and
VMs
FIL Industries Confederation of Indian
Industry
My Eco Energy

26. 26 | Godrej Infotech Limited IMS Services provides Azure, Remote Infra Management, O365, IT as serviceGodrej Infotech Limited I Presentation Subject26
IMS Solutions
• Azure Platform for hosting Navision
• Managed Services for Azure and
O365
• Azure Platform for hosting
Development environment and CRM
applications
• O365 and Skype
• Complete Infrastructure
Management
• O365 Exchange
• Power BI
• Managed Services for Azure and
VMs
Lawrence and Mayo Godrej and Boyce Goldbell

27. Thank You
Looking forward to partnering with your organization as
your IT and Cloud service provider