This document outlines strategies for achieving better customer satisfaction through improving product quality, making prices more competitive, enhancing customer support, applying quality control measures, investing in user-friendly software, maintaining proper correspondence and follow up, negotiating better deals with vendors and suppliers, providing results-oriented training, increasing experience requirements for hiring, offering 24 hour support, monitoring all products, and adding support options such as online booking engines.

1. Achieving CUSTOMER SATISFACTION Better product quality by: Our prices more competitive Continuous improvement of customer support Always apply quality control Invest in friendly user software Proper correspondence and Follow UP Always negotiate better deals with vendors& Suppliers Compare prices between suppliers, or through direct sell Results- oriented training Increase level of experience required for hiring 24 hour support system Monitoring of all products Customer Satisfaction Improvement Plan Add support options, such as Internet Booking Engines