You know your audience like the back of your hand, right? Without hard data, however, you may not know them nearly as well as you think. What do they want? Where do they come from? What do they think about you? These are the kind of questions business intelligence answers, and Google Analytics helps you tap into that intelligence. It connects the dots between you and your audience through your website, helping you communicate more efficiently and make better business decisions.
In this session, Mark Farmer will take you from the basics of Google Analytics, the most popular web statistics package for nonprofits, through some of the more advanced features. By the end you’ll understand how to track your visitors and their behavior, profile them, create goals and much more.
Takeaways:
- A solid understanding of online statistics and how they can benefit you and your organization
- Firm knowledge of how to get started with Google Analytics
- A roadmap for how to dive deeper and get even more out of your statistics
Engaging with Customers Online: How Cox Media Group Captures Critical Insight...Qualtrics
Your website can be a valuable tool for collecting insights and driving business. Learn how Heather Blythe of Cox Media Group is driving higher engagement, better conversion, website feedback and increased customer insights through their web properties.
You know your audience like the back of your hand, right? Without hard data, however, you may not know them nearly as well as you think. What do they want? Where do they come from? What do they think about you? These are the kind of questions business intelligence answers, and Google Analytics helps you tap into that intelligence. It connects the dots between you and your audience through your website, helping you communicate more efficiently and make better business decisions.
In this session, Mark Farmer will take you from the basics of Google Analytics, the most popular web statistics package for nonprofits, through some of the more advanced features. By the end you’ll understand how to track your visitors and their behavior, profile them, create goals and much more.
Takeaways:
- A solid understanding of online statistics and how they can benefit you and your organization
- Firm knowledge of how to get started with Google Analytics
- A roadmap for how to dive deeper and get even more out of your statistics
Engaging with Customers Online: How Cox Media Group Captures Critical Insight...Qualtrics
Your website can be a valuable tool for collecting insights and driving business. Learn how Heather Blythe of Cox Media Group is driving higher engagement, better conversion, website feedback and increased customer insights through their web properties.
An overview on bots including chat and voice including a perspective high-level use cases and the current state of the industry. From Sandeep Chivukula Co-Founder of Botmetrics (www.getbotmetrics.com) - the marketing analytics and growth platform for conversations.
As part of Institute of Customer Experience, we are constantly on the look out for opportunities that give us an insight into the future of things. We wanted to explore the concept of “beginner’s mind” which is said to be an attitude of openness, eagerness and lack of preconceptions and realized that it was the mind of a child that we wanted a peek into.
We ideated and devised a unique way of getting children to give us their insights about what they think will happen in the future. The result was a board game called “The Trip to the Future” which we used to conduct “playshops”. This method got us very exciting responses. We would love to take you through the journey.
The first in a series on the Future of Money. Sponsored by The Institute of Customer Experience (ICE).
Today’s world increasingly challenges us to think differently about value and money. Almost everyone agrees that reputation is important. But how important is it? Does it have an impact on your finances? What is the currency of reputation and is it transferable or exchangeable?
Link - http://ice.humanfactors.com/money.html
This month, at the Institute of Customer Experience, we explore trends that are converting the world into a shopping interface. Here are the top six trend categories covered in this report.
1. Immersive Experiences: Take a closer look at how VR and AR are changing the shopping experience.
2. Intelligence Explosion with Human Touch: Explore examples of artificial intelligence in assisting our purchases.
3. Data Sync: Check out how research about customers’ previous shopping data enhances anticipatory shopping.
4. Fluidity Among Channels: View examples of seamless integration of social media, QVC, live shows and online shopping.
5. Post-Money Economy: As shopping enters the post-money economy see how cashless, cardless purchases and even staffless retail stores are trending.
6. Automated Consumerism: Check out technologies that are enabling restocking and various ways of looking for the best deals on products.
Will we stop packing a water bottle and collect air on-the-go? Will personal straws be the next big thing to ensure we get access to drinking water? Will ancient desalination techniques be our saving grace and enable us to engineer the future of water? Or will the ocean start cleaning itself?
Is our current materialistic lifestyle sustainable for our planet? How long can we continue to do things that make us feel good, but that are harmful and not sustainable for our environment? We need to start seeing our interests and nature’s interest as one and the same.
At, HFI’s Institute of Customer Experience (ICE) we believe that there is hope to turn things around from leading a materialistic lifestyle that is indifferent to the planet to leading a sustainable lifestyle; and we have that hope in people. So we went out searching for people from around the world who do live a sustainable lifestyle, and it shows in their work and in their personal lives each day. They are ordinary people, but with a refreshing new mindset, which makes them extraordinary. They are cleaning up our planet, making it a better place to live in, and empathizing with nature all along the way. They mobilize others into action and have drawn many to their work.
We at ICE believe that these people are the “Trendsetters for Sustainable Lifestyles”. Through the eight photobooks that follow we want to showcase their work to the world for the simple and elegant ways in which they have made a difference to the planet as individuals. They are doing their bit and as a result have positively affected communities and the environment around them. We hope they inspire our readers the way that they have inspired us. If we can learn from sustainability being their state of mind and from their work, we can make changes in our lives and fields of work to start living in a manner that will keep Earth a beautiful and habitable place for us for a very long time to come.
We come across dozens of design breakthroughs and technological innovations daily--so many that it's easy to miss important trends emerging in the chaos all around us and not connect the dots to see the BIG picture.
Here at The Institute for Customer Experience (ICE), we understand the business and design value of capturing the right trend insights at the right moment. We observe and analyse trends in design, technology, and business, and keep our fingers on the pulse of the global zeitgeist. In this series of trendbriefs, we bring you alerts on what's trending in our world and their possible impact on our future.
Subscription to ICE Breakers - http://eepurl.com/S1ZFL
How will food and everything related to food will look like in future? What role will technology and innovation play in making people more conscious about what they eat?
What will be the food ecosystem of the future?
The current generation is getting health conscious and the same has been started reflecting in all the new age innovations.
In this report by the Institute of Customer Experience (ICE), we explore how the ecosystem around food will evolve and what are the key signals around this ecosystem.
Taking off our from our ICE breaker on Child's Play of the Future, here we present five futuristic scenarios of a highly intelligent and self-adapting toy and its interactions with a child.
The potential unemployment owing to automation and improvements in ICTs is likely to be more drastic than earlier rounds of automation. Will people be redundant at the workplace? Is this likely to lead to unemployment and strife? Or can we use this opportunity to explore more art, travel, have more fun, in short be more human?
Incarceration has historically been about punishment but recently the trend has shifted towards reform, schooling, and an entrepreneurial spirit. In this report, we look at trends in prison experiences, technology, as well as edtech and entrepreneurship in prisons. Prisons are increasingly enabling inmates to get a vocational training, degrees, and even healing. No longer are inmates looked upon as "less than human" but there is a curiosity about their minds and views that are pro-reform so that they integrate well into society on their release. We then forecast three scenarios on mass incarceration in 2040.
As various smart home technology companies spring up in India, in this report, we explore how smart homes can benefit the elderly by listing the cultural dimensions of the elderly in India and taking a closer look at a model for elderly care in Norway for inspiration.
What is the future of transportation? We at the Institute of Customer Experience share our insights by analyzing the trends in technological advancements in transportation, which you can find on our Facebook page: facebook.com/UXTrendspotting
Derived from the Latin term for “enslaved by” or “bound to”, Addictions primarily lead to cravings, dependence and uncontrollable use with negative consequences. Today, Addictions are being recognized as chronic diseases that alter both the structure as well as the function of the brain. With the evolution of humans and technology, addictions and compulsions are undergoing a constant metamorphosis and ave evolved from substance, behavioral and impulse controlled disorders to territories around Social media, electronics and applied science.
The Technological Singularity is a future point in time when technology will rapidly improve itself to surpass human intelligence, changing human life as we know it. In this report, the following topics are covered:
What is the Singularity?
How is it predicted?
What are its implications?
What does it mean for human evolution?
What when it happens: Utopia or doom?
Beginnings of the Singularity
Questions that arise
An introductory presentation I use with enterprise customers. Differentiates enterprise-class chatbot design aligned to business processes. Introduces the vital role of the Conversation director.
An overview on bots including chat and voice including a perspective high-level use cases and the current state of the industry. From Sandeep Chivukula Co-Founder of Botmetrics (www.getbotmetrics.com) - the marketing analytics and growth platform for conversations.
As part of Institute of Customer Experience, we are constantly on the look out for opportunities that give us an insight into the future of things. We wanted to explore the concept of “beginner’s mind” which is said to be an attitude of openness, eagerness and lack of preconceptions and realized that it was the mind of a child that we wanted a peek into.
We ideated and devised a unique way of getting children to give us their insights about what they think will happen in the future. The result was a board game called “The Trip to the Future” which we used to conduct “playshops”. This method got us very exciting responses. We would love to take you through the journey.
The first in a series on the Future of Money. Sponsored by The Institute of Customer Experience (ICE).
Today’s world increasingly challenges us to think differently about value and money. Almost everyone agrees that reputation is important. But how important is it? Does it have an impact on your finances? What is the currency of reputation and is it transferable or exchangeable?
Link - http://ice.humanfactors.com/money.html
This month, at the Institute of Customer Experience, we explore trends that are converting the world into a shopping interface. Here are the top six trend categories covered in this report.
1. Immersive Experiences: Take a closer look at how VR and AR are changing the shopping experience.
2. Intelligence Explosion with Human Touch: Explore examples of artificial intelligence in assisting our purchases.
3. Data Sync: Check out how research about customers’ previous shopping data enhances anticipatory shopping.
4. Fluidity Among Channels: View examples of seamless integration of social media, QVC, live shows and online shopping.
5. Post-Money Economy: As shopping enters the post-money economy see how cashless, cardless purchases and even staffless retail stores are trending.
6. Automated Consumerism: Check out technologies that are enabling restocking and various ways of looking for the best deals on products.
Will we stop packing a water bottle and collect air on-the-go? Will personal straws be the next big thing to ensure we get access to drinking water? Will ancient desalination techniques be our saving grace and enable us to engineer the future of water? Or will the ocean start cleaning itself?
Is our current materialistic lifestyle sustainable for our planet? How long can we continue to do things that make us feel good, but that are harmful and not sustainable for our environment? We need to start seeing our interests and nature’s interest as one and the same.
At, HFI’s Institute of Customer Experience (ICE) we believe that there is hope to turn things around from leading a materialistic lifestyle that is indifferent to the planet to leading a sustainable lifestyle; and we have that hope in people. So we went out searching for people from around the world who do live a sustainable lifestyle, and it shows in their work and in their personal lives each day. They are ordinary people, but with a refreshing new mindset, which makes them extraordinary. They are cleaning up our planet, making it a better place to live in, and empathizing with nature all along the way. They mobilize others into action and have drawn many to their work.
We at ICE believe that these people are the “Trendsetters for Sustainable Lifestyles”. Through the eight photobooks that follow we want to showcase their work to the world for the simple and elegant ways in which they have made a difference to the planet as individuals. They are doing their bit and as a result have positively affected communities and the environment around them. We hope they inspire our readers the way that they have inspired us. If we can learn from sustainability being their state of mind and from their work, we can make changes in our lives and fields of work to start living in a manner that will keep Earth a beautiful and habitable place for us for a very long time to come.
We come across dozens of design breakthroughs and technological innovations daily--so many that it's easy to miss important trends emerging in the chaos all around us and not connect the dots to see the BIG picture.
Here at The Institute for Customer Experience (ICE), we understand the business and design value of capturing the right trend insights at the right moment. We observe and analyse trends in design, technology, and business, and keep our fingers on the pulse of the global zeitgeist. In this series of trendbriefs, we bring you alerts on what's trending in our world and their possible impact on our future.
Subscription to ICE Breakers - http://eepurl.com/S1ZFL
How will food and everything related to food will look like in future? What role will technology and innovation play in making people more conscious about what they eat?
What will be the food ecosystem of the future?
The current generation is getting health conscious and the same has been started reflecting in all the new age innovations.
In this report by the Institute of Customer Experience (ICE), we explore how the ecosystem around food will evolve and what are the key signals around this ecosystem.
Taking off our from our ICE breaker on Child's Play of the Future, here we present five futuristic scenarios of a highly intelligent and self-adapting toy and its interactions with a child.
The potential unemployment owing to automation and improvements in ICTs is likely to be more drastic than earlier rounds of automation. Will people be redundant at the workplace? Is this likely to lead to unemployment and strife? Or can we use this opportunity to explore more art, travel, have more fun, in short be more human?
Incarceration has historically been about punishment but recently the trend has shifted towards reform, schooling, and an entrepreneurial spirit. In this report, we look at trends in prison experiences, technology, as well as edtech and entrepreneurship in prisons. Prisons are increasingly enabling inmates to get a vocational training, degrees, and even healing. No longer are inmates looked upon as "less than human" but there is a curiosity about their minds and views that are pro-reform so that they integrate well into society on their release. We then forecast three scenarios on mass incarceration in 2040.
As various smart home technology companies spring up in India, in this report, we explore how smart homes can benefit the elderly by listing the cultural dimensions of the elderly in India and taking a closer look at a model for elderly care in Norway for inspiration.
What is the future of transportation? We at the Institute of Customer Experience share our insights by analyzing the trends in technological advancements in transportation, which you can find on our Facebook page: facebook.com/UXTrendspotting
Derived from the Latin term for “enslaved by” or “bound to”, Addictions primarily lead to cravings, dependence and uncontrollable use with negative consequences. Today, Addictions are being recognized as chronic diseases that alter both the structure as well as the function of the brain. With the evolution of humans and technology, addictions and compulsions are undergoing a constant metamorphosis and ave evolved from substance, behavioral and impulse controlled disorders to territories around Social media, electronics and applied science.
The Technological Singularity is a future point in time when technology will rapidly improve itself to surpass human intelligence, changing human life as we know it. In this report, the following topics are covered:
What is the Singularity?
How is it predicted?
What are its implications?
What does it mean for human evolution?
What when it happens: Utopia or doom?
Beginnings of the Singularity
Questions that arise
An introductory presentation I use with enterprise customers. Differentiates enterprise-class chatbot design aligned to business processes. Introduces the vital role of the Conversation director.
Solvion Trendwerkstatt - Microsoft Azure + BotsHolzerKerstin
In der Solvion Trendwerkstatt erfahren die Teilnehmer alle Trends rund um Microsoft Azure, Artikficial Intelligence und Bots. Microsoft MVP Stephan Bisser leitet durch den Workshop.
Chat bots are not science fiction. They are a requirement!
Find out how your business can benefit from implementing chat bots and why you should focus on it right now, before it's too late.
The earlier you focus on innovation - the less you will have to catch up in the future. Contact GNS at gns-it.com now and start building your future.
Messaging, bots, Slack, Facebook Messenger, conversational commerce, AI, NLP... There is a lot of hype around these topics. Here we try to understand the platform shift, and analyse what works and what doesn't.
Artificial Intelligence Virtual Assistants & ChatbotsaNumak & Company
Artificial Intelligence transforms different interfaces into interactive systems that can be interacted with using Natural Language Processing technology. Thus, businesses can offer voice-integrated smart self-service solutions to their customers with Natural Dialogue Solutions, which can be positioned in different areas ranging from IVR systems to virtual assistants, from chatbots to smart systems.
IBM Watson overview presented by Mike Pointer, Watson Sr. Solution Architect, at Penn State's Nittany Watson Challenge Immersion event on January 19-20, 2017.
Everything You Need To know about Chatbot Marketing for your RestaurantmKonnekt
One of the main benefits of using chatbots is getting the ability to provide 24-hour service to your customers. Learn how you can leverage this incredible tool for your Restaurant Business
Telebu Social -Whatsapp Business API : Mastering Omnichannel Business Communi...telebusocialmarketin
Are you struggling to engage with your customers on a personalized level?Telebu Social is a dynamic platform designed for personalized engagement and streamlined business interactions. Leveraging the power of WhatsApp API and Business WhatsApp, Telebu Social offers a comprehensive solution for 2-way conversations across multiple channels, creating delightful customer journeys.
**Enable Happy Conversational Experiences:**
Telebu Social is your gateway to happy conversational experiences throughout the customer journey. Elevate satisfaction with responsive, timely, and 24/7 customer support across various channels, utilizing interactive chatbots and live chat features.
**Conversational Support Excellence:**
Ensure customer satisfaction with a conversational support experience that goes beyond the ordinary. Leverage responsive live chat and interactive chatbots to address queries, providing timely resolutions and exceptional support.
**Conversational Marketing Mastery:**
Accelerate lead generation with targeted 2-way conversations on WhatsApp and other preferred channels. Utilize interactive chatbots, broadcast capabilities, and API integration to engage prospects where they're most active.
**Chatbot Innovation for Customer Support:**
Empower your customers with self-service chatbots that deliver faster resolutions. Reduce common issues handled by live agents by implementing powerful automations accessible on web, mobile, and WhatsApp.
**Live Chat Excellence:**
Deliver top-notch customer support with live chat capabilities available everywhere – from websites to mobile apps and WhatsApp. Provide real-time assistance to customers and ensure a seamless support experience.
**Quick Action Menu Buttons:**
Enhance user experience with quick action menu buttons that facilitate easy navigation and immediate access to essential features. Simplify interactions for both customers and agents.
**CRM-Powered Insights:**
Harness the power of CRM data to personalize customer interactions. Utilize insights from your CRM system to tailor responses, providing a more tailored and effective support experience.
**Drag & Drop Configuration:**
Experience the ease of customization with drag and drop configuration. Tailor your chatbots, menu buttons, and other features effortlessly to align with your unique business needs.
In summary, Telebu Social redefines customer engagement with WhatsApp API and Business WhatsApp, offering a unified platform for seamless interactions. From conversational support excellence to innovative marketing strategies, empower your business with the tools needed to thrive in today's dynamic landscape. Elevate your customer experience, streamline support processes, and drive revenue growth with Telebu Social's innovative features and user-friendly configuration options.
Engage and service customers through the channels of their choice with AI powered continuous service capabilities. Deliver speed and flexibility with minimum processing times, responsiveness, and needs-based service. Unify SMS, social media, live chat, email, messaging and chatbots into conversations with customers to give them what they need, when they need, delivered at their preferred channel.
Introducing TruChat by TruVisibility -- The most advanced and complete multichannel chatbot and live chat solution for business. Developers, website designers, and agencies will be interested in learning how easy it is to use TruChat to build amazing custom chatbots that work with Facebook Messenger, websites, Twitter, Slack, Viber, Telegram, and other channels.
Similar to Improve your Bot Metrics: I'm sorry I Didn't Undestand What You Said. (20)
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. www.getbotmetrics.com
Botmetrics
Delight your customers with chat and voice UX
• Rich analytics out-of-the-box
• Custom Interactions w/o code
• Conversion and Link Tracking
• Touches and Time to Resolution
• Custom Event based Segments
• Conversational Path Analysis
• Intelligent Aggregation
• Broadcast Campaigns
• Drip Marketing and Follow up Surveys
• Sentiment Tracking
• Local Timezone Delivery
Measure Every Word Get to Know Your Users in Depth
Delight & Engage Your Customers
Support for all major channels + custom Best in Class Developer Experience
go nodejshttpsruby
MS
botframework
Google
Home
Facebook
Messenger
Kik
Messenger
Slack
Custom
Channel
(Mobile/Web)
SMS
5. www.getbotmetrics.com
Not all Bots Capitalizing
on Momentum
%Users
0%
7.5%
15%
22.5%
30%
Total Number of User Interactions
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
6. www.getbotmetrics.com
Jobs-to-Be-Done Theory
When we buy a product, we essentially
“hire” it to help us do a job.
If it does the job well, the next time we’re
confronted with the same job, we tend to
hire that product again.
Clayton Christensen
Harvard Business School
Disruptive Innovation Expert
