This document discusses the importance of human-computer interaction (HCI) in multimedia courseware development. It notes that HCI is important for gaining market share by improving usability, productivity, and reducing support costs. Proper HCI can also enhance the user experience and social computing interactions. The document then discusses that the purpose of courseware design is to inform or persuade users by effectively delivering and presenting content. It recommends that courseware have a well-structured, easy to navigate design with quick loading times and simplicity. The document outlines that multimedia courseware design has three parts: information design, interaction design, and visual design. It provides definitions and relationships between interaction design, HCI and other related fields.

1. IMPORTANCE OF HCI IN MULTIMEDIA COURSEWARE
DEVELOPMENT
NEO ARIEY

2. IMPORTANCE OF HCI
NEO ARIEY
 Gaining market share
 People intend to buy/use products with higher usability
 Improving productivity
 Help to perform jobs in a faster manner.
 Lowering support costs
 If the product is not usable, calls to customer support can be
enormous
 Reducing development cost
 Avoid implementing features users don’t want and annoying or
inefficient

3. IMPORTANCE OF HCI (CONT)
NEO ARIEY
 Enhancing human activity and experience
it will investigate, develop new areas of technologies or
designs
 Social computing
people were not interacting with computers, they were
interacting with other people through computers.

4. WHAT IS THE PURPOSE OF COURSEWARE
DESIGN ?
NEO ARIEY
 To inform or to persuade users.
 This is accomplished by:
delivering content
presenting the content in a way that benefits the user
 In truth, almost every multimedia courseware has one flaw or
another:
It be confusing accessibility
Over ambitious design‐
Poor download/display time

5. NEO ARIEY
 Therefore, you have to plan a courseware that:
Well structured
Easy to navigate
Quick download/display time
simplicity; clear and not too many choices
consistency; builds trust with the user
engagement; invites the user to participate
WHAT IS THE PURPOSE OF
COURSEWARE DESIGN ? (CONT)

6. ELEMENT OF MULTIMEDIA COURSEWARE DESIGN
NEO ARIEY
 3 parts of multimedia courseware design:
Information Design
Interaction Design
Visual Design

7. NEO ARIEY

8. WHAT IS INTERACTION DESIGN?
NEO ARIEY
 Interaction design (ID) is (Winograd, 1997):
“the design of spaces for human communication and interaction”
An architect is to a (civil) engineer, as
An interaction designer is to a software engineer
 Increasingly, more application areas, more technologies and more
issues to consider when designing “interfaces”
 ID is highly interdisciplinary
 Interaction design is more general than HCI
 HCI is one contributor to ID

9. RELATIONSHIPS OF ID,
HCI AND OTHER FIELDS
NEO ARIEY
• Again, interaction design is the broadest
perspective
• Academic disciplines contributing to ID:
• Psychology
• Social Sciences
• Computing Sciences
• Engineering
• Ergonomics
• Informatics
• Design practices contributing to ID:
• Graphic design
• Product design
• Artist-design
• Industrial design
• Film industry Interdisciplinary fields
(e.g HCI, CSCW)
Design practices
(e.g. graphic design,
product design)
Academic disciplines
(e.g. computer science,
psychology)
Interaction
Design

10. RELATIONSHIPS OF ID,
HCI AND OTHER FIELDS
NEO ARIEY
• Interdisciplinary fields that ‘do’ interaction design:
• Human Computer Interaction
• Human Factors
• Cognitive Engineering
• Cognitive Ergonomics
• Computer Supported Co-operative Work
• Information Systems
• AND there are challenges of interdisciplinary work
• More people involved in doing interaction
design the more ideas and designs
generated…but…
• The more difficult it can be to communicate
and progress forwards the designs being
created
Interdisciplinary fields
(e.g HCI, CSCW)
Design practices
(e.g. graphic design,
product design)
Academic disciplines
(e.g. computer science,
psychology)
Interaction
Design

11. CONCLUSION
NEO ARIEY
• Human-computer interaction is a discipline concerned with the
design, evaluation and implementation of interactive computing
systems for human use and with the study of major phenomena
surrounding them.

12. REFERENCES
NEO ARIEY
• Muda, Z. & Mohamed, R.E.K. (2006). Adaptive user interface
design in multimedia courseware. Journal on Information and
Communication Technologies, 1(1), pp. 196−199.
• Dix, A., Finaly, A., Abowd, G. and beale, R. (1998); Human
computer interaction, Hemel Hempstead : Prentice Hall Publishers
• Preece, J. (1993); A guide to usability, human factors in
computing, Reading, Mass: Addison-Wesley Publishing.