Imagine Consulting Group provides consulting services to improve orthodontic practices and teams. They offer workshops on topics such as leadership, marketing, communication, team building, and improving the new patient experience. The workshops are interactive and provide practical skills and tools that participants can implement immediately. Feedback indicates the workshops help create more cohesive teams and empower participants to be stronger leaders.
SuperStar Coaching: How to Create a High Performing TeamRick Conlow
Research shows that excellent coaching can improve employee productivity 88%. Too many managers say, "I don't have time to coach." This is an excuse. Most don't know how to do it well or focus only on poor performers. Elite performers in the Olympics for example, have coaches. Coaching is for everyone. Most people think they are performing better than they are. Most can perform significantly better than their current results. Learn a five step coaching model, why coaching works, qualities of effective coaches and more. Watch your leadership effectiveness soar.
Coaching explained, an exploration by Alexander Crepin, coachAlexander Crépin
Coaching, an introduction.
Why coaching? What is coaching? What are the benefits of coaching? What does a coach?
An illustrated vision of Alexander Crépin
In today’s resource constrained environment, it is more important than ever that people have the right skills, knowledge and opportunities to contribute to their fullest potential. And rather than putting pressure on the bottom line, coaching and mentoring can improve profitability, because people that have been coached and mentored effectively are more likely to grow, succeed, and achieve results.
At the end of this session you will be able to:
Identify the differences between coaching and mentoring and know when to use which
Determine the characteristics of a good coach
Identify the elements of a good coaching session in order to implement them
Establish the importance of communication in the coaching process and
Identify how to give feedback to coaches
SuperStar Coaching: How to Create a High Performing TeamRick Conlow
Research shows that excellent coaching can improve employee productivity 88%. Too many managers say, "I don't have time to coach." This is an excuse. Most don't know how to do it well or focus only on poor performers. Elite performers in the Olympics for example, have coaches. Coaching is for everyone. Most people think they are performing better than they are. Most can perform significantly better than their current results. Learn a five step coaching model, why coaching works, qualities of effective coaches and more. Watch your leadership effectiveness soar.
Coaching explained, an exploration by Alexander Crepin, coachAlexander Crépin
Coaching, an introduction.
Why coaching? What is coaching? What are the benefits of coaching? What does a coach?
An illustrated vision of Alexander Crépin
In today’s resource constrained environment, it is more important than ever that people have the right skills, knowledge and opportunities to contribute to their fullest potential. And rather than putting pressure on the bottom line, coaching and mentoring can improve profitability, because people that have been coached and mentored effectively are more likely to grow, succeed, and achieve results.
At the end of this session you will be able to:
Identify the differences between coaching and mentoring and know when to use which
Determine the characteristics of a good coach
Identify the elements of a good coaching session in order to implement them
Establish the importance of communication in the coaching process and
Identify how to give feedback to coaches
9 Ways Managers Cost Companies Sales, Customers and Profit, and How to Fix It!Rick Conlow
Over 50% of managers fail today according to management derailment studies. That means in the US 7.5M managers go to work each day and are obstacles to employee productivity, engagement, quality and customer service. What must managers do to improve and succeed? This presentation reviews the problems and solutions to leadership effectiveness.
Mentoring programs have become mainstream. About 70% of Fortune 500 companies have one. A Harvard Business Review study of 30 professional firms found that, in a hypercompetitive world, it is easy for mentoring programs to become stale and bureaucratic. Mentoring can have positive impacts in terms of job satisfaction, organisational commitment, and even career progression. In this presentation, I explain how mentoring mentoring influences both career progression and salary. Of course many of these findings depend on the specific type of mentoring and institution, but positive effects are clear. Kindly contact me (WA: +233550157572 ) if need support to design a mentoring initiative in your workplace.
A short explanation of the difference between training, coaching and mentoring. This is pretty important for coaching leaders as you need to be aware of what development intervention you are using and sometimes, we need to let our people know which hat we are wearing here.
A short presentation consisting of highlights of the key elements to remember when initiating a coaching process.
Coaching, Managing or Leading? How do they differ?
Why choose to be a Coach?
Leading by example?
What is "Psychological safety"?
Baby steps for effective coaching.
this presentation gives basic understanding of What is coaching, Why coaching, Skills required to be a coach, Coaching arc of conversation and basics of coaching models.
"Coaching and mentoring is all about unlocking a person’s potential to maximize their performance. It is helping them to learn rather than teaching them."
http://www.ltscotland.org.uk/slf/previousconferences/2007/seminars/mentoringandcoachingprofessionaldevelopmentorcontrolmechanism.asp
9 Ways Managers Cost Companies Sales, Customers and Profit, and How to Fix It!Rick Conlow
Over 50% of managers fail today according to management derailment studies. That means in the US 7.5M managers go to work each day and are obstacles to employee productivity, engagement, quality and customer service. What must managers do to improve and succeed? This presentation reviews the problems and solutions to leadership effectiveness.
Mentoring programs have become mainstream. About 70% of Fortune 500 companies have one. A Harvard Business Review study of 30 professional firms found that, in a hypercompetitive world, it is easy for mentoring programs to become stale and bureaucratic. Mentoring can have positive impacts in terms of job satisfaction, organisational commitment, and even career progression. In this presentation, I explain how mentoring mentoring influences both career progression and salary. Of course many of these findings depend on the specific type of mentoring and institution, but positive effects are clear. Kindly contact me (WA: +233550157572 ) if need support to design a mentoring initiative in your workplace.
A short explanation of the difference between training, coaching and mentoring. This is pretty important for coaching leaders as you need to be aware of what development intervention you are using and sometimes, we need to let our people know which hat we are wearing here.
A short presentation consisting of highlights of the key elements to remember when initiating a coaching process.
Coaching, Managing or Leading? How do they differ?
Why choose to be a Coach?
Leading by example?
What is "Psychological safety"?
Baby steps for effective coaching.
this presentation gives basic understanding of What is coaching, Why coaching, Skills required to be a coach, Coaching arc of conversation and basics of coaching models.
"Coaching and mentoring is all about unlocking a person’s potential to maximize their performance. It is helping them to learn rather than teaching them."
http://www.ltscotland.org.uk/slf/previousconferences/2007/seminars/mentoringandcoachingprofessionaldevelopmentorcontrolmechanism.asp
Public and in-house workshop led by Jim Clemmer. Next public session in Toronto January 15, 2019. Full details and registration http://www.clemmergroup.com/events/leadership-coaching-workshops/
Greater Birmingham: Share | Learn | Inspire - Inclusion in the WorkplaceEngage for Success
Over 30 like-minded Employee Engagement enthusiasts met at Hays Human Resources, our generous sponsors, in Central Birmingham to consider Inclusion in the Workplace. In the wake of the referendum result, people are more uncertain about the future. There are examples that discrimination is on the rise. Employee engagement is more important than ever to succeed.
Reverse Mentoring
Gabrielle Ferguson, Talent Development Partner EMEA, CA Technologies inspired everyone by sharing her journey. Having successfully introduced Reverse Mentoring as an approach to improving diversity in the workplace, Gabi will soon be rolling this out across the business.
Tonya shirelle | Life Coaching And Personal Coachingtonyashirelle
Life coaching can be effective in many situations, for example in helping a person's career direction and development, or for personal fulfillment or life change more generally.
Leadership Training looking at:
• How to lead yourself first and stay motivated
• Building a magnetising identity for you and your business
• Setting a clear and inspiring direction for your business
We are a team of People and Behaviour Experts: Coaches, Leadership Champions, Change Creators, HR Specialists and Inspirational Trainers.
Our mission is to be the most trusted partner, helping people and businesses reach their aspirations for growth and development.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
1. Imagine Consulting Group
Thank you for considering Imagine Consulting
Group to improve your practices and your team.
Please visit our website at
www.imagineconsultinggroup.com for more
information on our services.
4. Initial Game Plan
• Visit 1-Meet with and interview each Orthodontist and
other key Leaders in the organization.
• Visit 2-Observe Front Desk, New Patient Exams, Clinic,
Business Manager, overall patient flow in practice.
• Visit 3-Discuss observations, conclusions and go forward
plan.
5. Workshop Presentation
• Here is a sample of a few workshops for your
consideration:
• Creating the Ultimate New Patient Experience
• The Treatment Coordinator Workshop
• Team Building for Success
• Communication and Cohesiveness
• Discovering the Leader in You
7. Course Details:
Treatment Coordinator Workshop: Creating the Ultimate
New Patient Experience
Imagine Consulting Group excels in creating a new patient
experience that will have patients bragging about your office
as well as improving your conversion ratio. Participants learn
how to provide your new patients with an experience like none
other! We start with the initial phone call and walk you
through the deband celebration. The process for the
following: initial phone call, the correspondence with the new
patient, preparing for their visit and most importantly the first
exam will be reviewed in this workshop. Participants will be
taught how to overcome obstacles and sign the new patient.
This workshop includes scripting, new patient correspondence
training, role-plays and written materials.
The next six slides are a sample of the workshop’s
content.
8. Course Objectives
• What makes an all-star TC?
• Providing the best new patient experience
• First impressions
• The first phone call
• Anticipating the arrival
• The TC greeting and initial consult
• The doctor briefing and exam
• Inform, educate, and review
• Closing the sale and potential obstacles
• Financial paperwork and scheduling the start
• Conclusion to the new patient exam
• Helpful phrasing
9. Feedback regarding this course:
• This is a popular course offered by Imagine Consulting Group
because it provides the Front Desk Coordinator and Treatment
Coordinator with the tools for success with every new patient.
• We have worked with practices that had the doctor handling the
entire new patient exam and they have raved at what a
difference having a “trained” TC has made in their practice as
well as the doctor’s stress level.
“The training we have received from the consultants has made me
so much more confident in my new patient exams and I am
converting more patients than ever before!”
-Linda Musser, Treatment Coordinator
10. Sample Slides
The next fours slides are a sample from the
Ultimate New Patient Experience TC workshop.
11. The Makings of an All-Star
• Characteristics of an all-star TC
• Friendly outgoing and genuine
• Excellent communicator
• Believes in the practice, doctor, and treatment
• Goes above and beyond
• Computer savvy
• Strong orthodontic knowledge
12. First Impressions
• Advertising & Marketing
• Community Outreach
• Neighbors, parents, rumors, reputation
• Drive by
• Internet
• The desire for straight teeth
13. The First Phone Call
• Request their time
• About the patient
• Responsible party information
• Referral Information
• Insurance Information
• Concerns
• Empowerment
• Set expectations of visit
• Direct to Website
15. Team Building for Success:
Communication and Cohesiveness
Presented by
Imagine Consulting Group
16. Course Details
Team Building for Success Workshop:
One of the greatest strengths in your practice is your team.
Do you feel your team needs to re-energize? Imagine
Consulting Group has your solution. Our Team Building
Workshop creates positive energy while teaching each member
more about one another & themselves. They will discover the
communication style they bring to the table and will be
equipped to return and create a healthy & productive work
environment with their team members. The Team Building
Workshop includes a personality profile, communication
exercise and written materials.
17. Course Objectives
• Defining a team player
• Effective communication
• Communication styles
• Understanding the three elements of communication
• Communication with our patients
• The importance of active listening
• Identifying your personality profile: DISC test
• The strengths of each personality type
• The challenges of each personality type
• What it means to be a cohesive team
18. Feedback regarding this course:
• This is a fun and interactive course offered by Imagine Consulting Group.
We have received a lot of positive feedback on the cohesiveness that was
created from this workshop.
“I was surprised how much I learned in such a short time.
I liked the cohesive atmosphere that was created by our spirited consultants
in the exercises…”
-Nancy Bauer, Financial Coordinator
”I liked the part of the session
where it was said to not only bring problems but come
equipped with solutions. It takes a true leader to not
only identify problems but to take the steps to improve and
correct them.”
-Marisa Tomala, Administrative Assistant
19. Sample Slides
The next fours slides are a sample from the
Team Building for Success workshop.
25. Course Definition
Leadership Workshop: Discovering the Leader in You
Being a strong leader will take your team from good to great!
Imagine Consulting Group teaches leaders what it takes to
create an environment of trust & loyalty. This atmosphere will
attract the top echelon of employees. How often do issues
arise & go unanswered simply because they are not effectively
addressed? You will learn how to set high standards and
encourage your team to measure up vs. lowering the bar for
certain individuals. Our consultants will help you designate &
assign team members to be responsible for protocols that will
help your practice become more efficient & successful. The
Leadership Workshop includes an interactive presentation,
open forum and written materials.
26. Course Objectives
• Characteristics of a Leader
• Leadership Basics
• Missions, Visions & Goals
• Time Management & Organizational Skills
• Building the Right Team
• The Art of Delegation
• How to Make It Happen
27. Course Details
• This Leadership course targets Doctors and/
or Business Managers.
• Attendees will learn practical leadership
skills that can be implemented the minute
they return to work.
28. Feedback regarding the
Leadership Course
• This is a popular course because it starts by teaching business owners
and managers the the necessary steps to building a solid foundation.
• We have witnessed partners go into the course with adverse feelings
toward each other and come out of this course shaking hands, hugging
and verbalizing how grateful they are to be partners.
• We have witnessed those that are afraid of leading and feel they are
inadequate get “charged” about becoming the fearless leader of their
team and implement new processes for building the team they’ve always
dreamed of.
• " There was so much great information, I don’t know where to start. The
information that I gained in this workshop has not only helped with work but
also with my personal life. I want to improve and be the leader I know I can
be. Learning is never ending no matter how old you are or how much
knowledge you have. “ - Erin Gaddis, Clinical Coordinator
31. Your Mentors
• Take a minute to write down a few of
your mentors.
• What made them successful in
mentoring you?
• Why were you attracted to them as a
mentor?
• What did you learn from them?
32. Important Words
• Don Caputo-He was always a
teacher, he always showed respect
even if you were no where close to
his level of intelligence on the
project, he challenged you to think
vs. just provided the answer. I always
wanted to please him and rise to his
level.
33. The Commitment
• If you want to succeed as a mentor,
first seek to understand yourself and
others.
34. Proven Workshops by Imagine
• Leadership
• Basics
• Discovering the Leader in You!
• Digging Deeper
• The Gift of Mentoring
• New Age Marketing & Branding
• Communication & Understanding Personality Profiles
• Team Building for Success
• Captain’s of the Mothership (Front Desk Workshop)
• The Ultimate New Patient Experience (TC Workshop)
• Collecting with Ease
• Understanding the Business Management Role