This document discusses the role of cultural institutions in civil society. It argues that cultural institutions should [1] empower ordinary people to shape society for collective benefit, [2] be diverse and inclusive so that people find meaning and value, and [3] create shared spaces for social interaction, learning, and community well-being. Rather than focusing on audiences and visitors, cultural institutions should view people as active participants and creators. The document also provides characteristics of a robust civil society and suggests cultural institutions can help develop awareness, empathy, and responsibility in the population.