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AWARENESS AND EFFECTIVE UTILISATION OF ESI BENEFITS AMONG
PRIVATE SECTOR EMPLOYEES WITH SPECIAL REFERENCE TO
COIMBATORE CITY
Ms. B.SOWNDARYA1
and Mrs G.VIJI 2
,
1
Post Graduate students in Commerce, VLB Janakiammal College Of Arts and Science (Autonomous) Coimbatore,Tamil Nadu
2
Assistant professor, Department of Commerce , VLB Janakiammal College Of Arts and Science.(Autonomous) Coimbatore,Tamil Nadu.
ABSTRACT
Apart from the basic human necessities such as food, clothing, housing, every man needs securityin times of
physical and economic distress consequent upon sickness, disablement etc. The Employee’s State Insurance
Scheme is an integrated measure of social insurance designed to accomplish the task of protecting employees
against the sickness, maternity, disablement due to employment injury and to provide medical careto insured
persons and their families. The study explores the level of awareness and effects of utilization of ESI benefits
among the employees working in private sector. A well- structured questionnaire was framed and given to
110 respondents to identify the ESI framework with itsbenefits, schemes, allowances among private sector
employees.
Keywords: Employee State Insurance (ESI),Awareness, Utilization of benefits, Insurance schemes.
INTRODUCTION:
ESI is a social security offered by the government
of India as per the Employee State Insurance Act
1948.The Act has been applicable to whole India.
The ESI scheme is different from the other types
of insurance scheme. This scheme is a self
financing scheme, where the employees and
employers make regular monthly contribution to
the scheme at certain percentage of wages. The
ESI scheme is applies
to factories and other establishments including
shops, hotels and restaurant, cinema theatre etc. The
scheme is enacted with the objective of providing
certain benefits to employees in case of sickness,
maternity and employment injury. Under the Act,
employees will get medical relief, cash benefits,
maternity benefits, pension to dependants of
diseased workers and compensation for fatal and
other injuries and diseases.
BENEFITS UNDER THE SCHEME
Medical benefit:
The employee state insurance corporation take
care of an individual’s medical expenses by
providing reasonable medical care. This cover
comes into effect from day one of the
individual's employment.
Disablement benefit:
In case employee is disabled, ESIC ensures that
the employee is paid their monthly wages for the
period of the injury in case of a temporary
disablement or for the remainder of the
employee's life in case of a permanent
disablement.
Maternity benefit:
ESIC helps an employee welcome their baby to
a household which has been showered with
benefits. ESIC provides a total of 100% of the
average daily wages for a period of to 26 weeks
from the time of going into labour and 6 weeks
in case of a miscarriage.12 weeks of pay is
provided in the case of a adoption.
Sickness benefit:
ESIC ensures that there is a flow of cash coming
into the employee's household during medical
leave.70% of the average daily wages of an
employee is paid during medical leave for a
maximum period of 91 days in two successive
benefit periods.
Dependent's benefit:
In case the employee meets with an untimely
death due to an injury at the place of
employment, ESIC will provide monthly
payments apportioned among the surviving
departments.
STATEMENT OF THE PROBLEM
Employee State Insurance is an important for
the people who are in working environment.
Many peoples are still in the par or below
poverty line with much less than the average
income, which certainly makes it difficult to
spend for their social security. There are various
schemes introduced by the government to
provide social protection to workers like
Employees Provident Fund Act, Workmen
Compensation Act, Maternity Benefits Act,
Payment of Gratuity Act, Minimum Wages etc.
Among these schemes Employee’s State
Insurance Scheme plays a vital role in providing
social security to workers and their dependents.
The present study is an attempt to study the
awareness and effects of utilization of ESI
benefits among the private sector employees.
OBJECTIVE OF THE STUDY
➢ To study the demographic factors of the
respondents under the study.
➢ To analyse the level of awareness among
private sector employees towards
Employee’s State Insurance (ESI) policy.
➢ To know the level of utilization of
benefits under ESI scheme.
HYPOTHESIS
H0- There is no association between monthly
income of the respondents and their awareness
towards ESI benefits.
H0- There is no association between the
members of the family and the benefits received
under ESI Act.
RESEARCH METHODOLOGY
Research in common refers to a search for
knowledge. Research methodology is a way to
systematically solve the research problem. It is
a systematic tools and purposive investigation of
facts of an objective of analysing the utilisation
of ESI benefits among private sector employees.
The secondary data are available where it is
collected and analysed by someone else. It is
also referred in journals, articles, magazines and
publish reports.
TOOLS USED:
Data analysing tools are Simple percentage and
Chi- square.
SIMPLE PERCENTAGE:
Percentage base analysis helps to find which
factors is significant among a number of factors.
No of respondents
Percentage analysis = × 100
Total no of respondents
SAMPLING SIZE:
Out of the entire population 110 respondents
were chosen as the samples.
SAMPLING :
The sampling deign used in this project is
convenient sampling.
DATA COLLECTI0N:
There are two types of data
❖ Primary data
❖ Secondary data
PRIMARY DATA:
The study mainly uses primary data collection
through a specifically designed questionnaire
are given to the customer to collect data from
them.
SECONDARY DATA:
CHI- SQARE:
A chi- square which is used to test the
measures of expectations compare to actual
observes (or) model result.
Chi- square ,
LIMITATIONS OF THESTUDY
• The time factor is the main limitations
of study as the project was restricted to
small period.
• The study is confined to limited
respondents only.
• Some respondents are not ready to
share their views.
REVIEW OF LITERATURE:
Mrs. Sumitra pujari (2018)1
conducted a study
about the welfare schemes of Employee State
Insurance(ESI).This examination is directed to
know whether the ESI benefits has been
actualized well in the general public and further
more check about the advantages gave by the
ESI plan to the representative in the association.
The auxiliary information is gathered for this
examination is given by the Employee state
protection enterprise, it incorporate site gave by
the Employee state protection partnership,
magazines, books and distributed articles.
Deblina Mithra (2017)2
has conducted a study
about the effectiveness of medical benefits
under the ESI scheme with special reference to
organised sector in Kolkata. This study explains
about the awareness level about how far the
employees know about the medical benefits and
usage of medical benefits of employees under
ESI scheme. The Primary data has been used for
this project and also about the services provided
by the hospitals to the employees.
Dr.A.Ananda Kumar (2017)3
conducted a
study about the effective utilization ofEmployee
state insurance policy at e-publishingsector. The
purpose of the study is to check about the
awareness and satisfaction with the utilization of
the benefits among the employees. The study
also attempt to reveal about the benefits of ESI
providing to the employees. The research paper
is to find the effects of utilization of Employees
State Insurance (ESI) policy using various
statistical tools through SPSS software. The
employees are not getting their benefits fully are
also identified. With the SPSS software, they
had done Chi-square analysis, correlation
analysis tofound out the relationship between the
employees and the organization.
ANALYSIS AND INTERPRETATION
Demographic Profile of the Respondent
S.NO DEMOGRAPHIC PERCENTAGE
%
1 Gender Male 40
Female 60
2 Age 18-25 years 25
26-35 years 38
36-45years 22
Above 45 years 15
3 Educational
Qualification
Below SSLC 18
SSLC – HSC 35
Graduate 40
Post graduate 7
4 Monthly Income Less than 10,000 25
10,001-14,000 40
14,001- 18,000 17
18,000-21,000 18
5 Period of service Less than 1 year 7
1-3 years 15
4-6 years 36
Above 6 years 42
6 Nature of
Employment
Temporary 24
Permanent 76
7 Family members 2 members 7
3 members 29
4 members 47
5 members 14
More than 5
Members
3
Interpretation: The above table clearly states that
demographic profile of the respondents.Majority of
the respondents falls in the age group between
26-35years and most of them are female.
Majority of them are graduates. Majority of the
respondents’ monthly income falls between
Rs.10,000 - Rs.15,000. Majority of the
respondents have experience upto more than 6
years . Most of the respondents are Permanent
employees. Majority of the respondent has 4
members in their family.
Chi-Square Table : 1
Particulars DF Chi-
square
value
Table
value
Remark
Family
members
and benefits
received
under ESI
5 18.84 26.30 Accepted
Source : Primary data
The calculated chi square value at 5% level of
significance is (18.84) is lesser than table value
(26.30).Hence the hypothesis is Accepted.
H0: There is no significant relationship between
monthly income of the respondents and their
towards ESI benefits.
Particulars DF Chi-
square
value
Table
value
Remark
Monthly
income and
awareness
towards ESI
benefits
4 40.1 16.92 Rejected
Source : Primary data
The calculated chi square value at 5% level of
significance is (40.1) is higher than the table
value (16.92).Hence the hypothesis is rejected.
Therefore there is no significant relationship
between members of the family and benefits
received under ESI Act.
FINDINGS:
1. Majority 60% of the respondents are
Female.
2. (38%)of the respondents are between the
age group of 26-35 years.
3. (40%) of the respondents are graduates.
4. (40%) of the respondents has income
between Rs.10,001- Rs.14,000.
5. (42%) of the respondents have
Therefore there is significant relationship
between monthly income of the respondents and
their awareness towards ESI benefits.
Chi –Square Table : 2
H0- There is no association between the
members of the family and benefits received
under ESI .
experience more than 6 years.
6. Majority 76% of the respondents are
Permanent employees.
7. Majority 51% of the respondents has 4
members in their family.
8. 100% of the respondents have ESI card.
9. Majority 59% of the respondents in the
private sector are came to know about
the ESI benefits from the employer.
10. Majority 50% of the respondents are
partially aware about all the benefits
covered under ESI.
11. (43%) of the respondents received
Sickness benefits received under ESI
act.
12. Majority 65% of the respondents are
fully aware about formalities for
claiming various benefits provided by
the ESI corporation.
13. Majority 69% of the respondents
opinioned that the procedure for
claiming the ESI benefits is complex.
14. Majority 76% of the respondents
opinioned that they have received their
ESI benefits on time.
15. Majority 56% of the respondents are
fully aware about the sickness benefits
which are extendable upto two years in
case of long term diseases.
16. Majority 69% of the respondents have
received Permanent benefits provided
under the ESI scheme.
17. Majority 74% of the respondents are
fully aware about the contribution period
and cash benefit period under ESI Act.
18. Majority 60% of the respondents
satisfied with the services of the
employer for claiming the benefits.
19. Majority 64% of the respondents
opinioned that the facilities and
amenities provided under ESI scheme
are good.
20. There is significant relationship between
the income of the respondents and their
awareness towards ESI benefits.
21. There is no significant relationship
between members of the family and
benefits received under ESI .
SUGGESTIONS:
• The newly joined employees are
unaware of ESI benefits. Therefore the
employer shall bring awareness among
these employees about ESI scheme and
its coverage.
• ESI procedure should be simple, then
only the employees can claim the
benefits easily.
• The government should provide
adequate funds to expand and maintain
the infrastructure facility in ESI hospital.
• Many respondents suggest that the
employer should give free counselling to
the employees about different benefits
under ESI scheme.
CONCLUSION
Social security is very essential for all the
employees. It provides to the employees as
compensation and other benefits. Employee
State Insurance Corporation has played an
important role in providing access to quality
health care services to millions of workers in the
organised sector. All the employee should be
aware of the Employee State Insurance Scheme
and also the different types of benefits under the
scheme so that it will benefices them in their
future risk especially risks that need medical
coverage are effectively met with ESI scheme.
From this study it was revealed that most of the
employees are aware about ESI benefits
available but its effective utilization depends on
their level of knowledge in availing these
benefits which should be accompanied by their
employers support in receiving such benefits.
Research Articles
Reference
1. Mithra,D.(2017), Effectiveness of
medical benefits under ESI scheme: a
study on the employees of organised
sector in Kolkata. Remarking on
Analisation.
2. Sumithra Pujari, M.S.(2018), A Study
on welfare schemes of ESI,
International Journal of Engineering
and Technology, Science and Research.
3. Kumar, A.A. (2018), Effective
Utilization of Employee State Insurance
(ESI) policy at E-Publishing Sector.
Global Journal of Management and
Business Research.
Websites
1. http //iaeme.com/Home/journal/IJM
2.www.google.com

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IJSRED-V4I6P51.pdf

  • 1. AWARENESS AND EFFECTIVE UTILISATION OF ESI BENEFITS AMONG PRIVATE SECTOR EMPLOYEES WITH SPECIAL REFERENCE TO COIMBATORE CITY Ms. B.SOWNDARYA1 and Mrs G.VIJI 2 , 1 Post Graduate students in Commerce, VLB Janakiammal College Of Arts and Science (Autonomous) Coimbatore,Tamil Nadu 2 Assistant professor, Department of Commerce , VLB Janakiammal College Of Arts and Science.(Autonomous) Coimbatore,Tamil Nadu. ABSTRACT Apart from the basic human necessities such as food, clothing, housing, every man needs securityin times of physical and economic distress consequent upon sickness, disablement etc. The Employee’s State Insurance Scheme is an integrated measure of social insurance designed to accomplish the task of protecting employees against the sickness, maternity, disablement due to employment injury and to provide medical careto insured persons and their families. The study explores the level of awareness and effects of utilization of ESI benefits among the employees working in private sector. A well- structured questionnaire was framed and given to 110 respondents to identify the ESI framework with itsbenefits, schemes, allowances among private sector employees. Keywords: Employee State Insurance (ESI),Awareness, Utilization of benefits, Insurance schemes. INTRODUCTION: ESI is a social security offered by the government of India as per the Employee State Insurance Act 1948.The Act has been applicable to whole India. The ESI scheme is different from the other types of insurance scheme. This scheme is a self financing scheme, where the employees and employers make regular monthly contribution to the scheme at certain percentage of wages. The ESI scheme is applies to factories and other establishments including shops, hotels and restaurant, cinema theatre etc. The scheme is enacted with the objective of providing certain benefits to employees in case of sickness, maternity and employment injury. Under the Act, employees will get medical relief, cash benefits, maternity benefits, pension to dependants of diseased workers and compensation for fatal and other injuries and diseases. BENEFITS UNDER THE SCHEME Medical benefit:
  • 2. The employee state insurance corporation take care of an individual’s medical expenses by providing reasonable medical care. This cover comes into effect from day one of the individual's employment. Disablement benefit: In case employee is disabled, ESIC ensures that the employee is paid their monthly wages for the period of the injury in case of a temporary disablement or for the remainder of the employee's life in case of a permanent disablement. Maternity benefit: ESIC helps an employee welcome their baby to a household which has been showered with benefits. ESIC provides a total of 100% of the average daily wages for a period of to 26 weeks from the time of going into labour and 6 weeks in case of a miscarriage.12 weeks of pay is provided in the case of a adoption. Sickness benefit: ESIC ensures that there is a flow of cash coming into the employee's household during medical leave.70% of the average daily wages of an employee is paid during medical leave for a maximum period of 91 days in two successive benefit periods. Dependent's benefit: In case the employee meets with an untimely death due to an injury at the place of employment, ESIC will provide monthly payments apportioned among the surviving departments. STATEMENT OF THE PROBLEM Employee State Insurance is an important for the people who are in working environment. Many peoples are still in the par or below poverty line with much less than the average income, which certainly makes it difficult to spend for their social security. There are various schemes introduced by the government to provide social protection to workers like Employees Provident Fund Act, Workmen Compensation Act, Maternity Benefits Act, Payment of Gratuity Act, Minimum Wages etc. Among these schemes Employee’s State Insurance Scheme plays a vital role in providing social security to workers and their dependents. The present study is an attempt to study the awareness and effects of utilization of ESI benefits among the private sector employees. OBJECTIVE OF THE STUDY ➢ To study the demographic factors of the respondents under the study. ➢ To analyse the level of awareness among private sector employees towards Employee’s State Insurance (ESI) policy. ➢ To know the level of utilization of benefits under ESI scheme. HYPOTHESIS
  • 3. H0- There is no association between monthly income of the respondents and their awareness towards ESI benefits. H0- There is no association between the members of the family and the benefits received under ESI Act. RESEARCH METHODOLOGY Research in common refers to a search for knowledge. Research methodology is a way to systematically solve the research problem. It is a systematic tools and purposive investigation of facts of an objective of analysing the utilisation of ESI benefits among private sector employees. The secondary data are available where it is collected and analysed by someone else. It is also referred in journals, articles, magazines and publish reports. TOOLS USED: Data analysing tools are Simple percentage and Chi- square. SIMPLE PERCENTAGE: Percentage base analysis helps to find which factors is significant among a number of factors. No of respondents Percentage analysis = × 100 Total no of respondents SAMPLING SIZE: Out of the entire population 110 respondents were chosen as the samples. SAMPLING : The sampling deign used in this project is convenient sampling. DATA COLLECTI0N: There are two types of data ❖ Primary data ❖ Secondary data PRIMARY DATA: The study mainly uses primary data collection through a specifically designed questionnaire are given to the customer to collect data from them. SECONDARY DATA: CHI- SQARE: A chi- square which is used to test the measures of expectations compare to actual observes (or) model result. Chi- square , LIMITATIONS OF THESTUDY • The time factor is the main limitations of study as the project was restricted to small period. • The study is confined to limited respondents only. • Some respondents are not ready to share their views. REVIEW OF LITERATURE:
  • 4. Mrs. Sumitra pujari (2018)1 conducted a study about the welfare schemes of Employee State Insurance(ESI).This examination is directed to know whether the ESI benefits has been actualized well in the general public and further more check about the advantages gave by the ESI plan to the representative in the association. The auxiliary information is gathered for this examination is given by the Employee state protection enterprise, it incorporate site gave by the Employee state protection partnership, magazines, books and distributed articles. Deblina Mithra (2017)2 has conducted a study about the effectiveness of medical benefits under the ESI scheme with special reference to organised sector in Kolkata. This study explains about the awareness level about how far the employees know about the medical benefits and usage of medical benefits of employees under ESI scheme. The Primary data has been used for this project and also about the services provided by the hospitals to the employees. Dr.A.Ananda Kumar (2017)3 conducted a study about the effective utilization ofEmployee state insurance policy at e-publishingsector. The purpose of the study is to check about the awareness and satisfaction with the utilization of the benefits among the employees. The study also attempt to reveal about the benefits of ESI providing to the employees. The research paper is to find the effects of utilization of Employees State Insurance (ESI) policy using various statistical tools through SPSS software. The employees are not getting their benefits fully are also identified. With the SPSS software, they had done Chi-square analysis, correlation analysis tofound out the relationship between the employees and the organization. ANALYSIS AND INTERPRETATION Demographic Profile of the Respondent S.NO DEMOGRAPHIC PERCENTAGE % 1 Gender Male 40 Female 60 2 Age 18-25 years 25 26-35 years 38 36-45years 22 Above 45 years 15 3 Educational Qualification Below SSLC 18 SSLC – HSC 35 Graduate 40 Post graduate 7 4 Monthly Income Less than 10,000 25 10,001-14,000 40 14,001- 18,000 17 18,000-21,000 18 5 Period of service Less than 1 year 7 1-3 years 15 4-6 years 36 Above 6 years 42 6 Nature of Employment Temporary 24 Permanent 76 7 Family members 2 members 7 3 members 29 4 members 47 5 members 14 More than 5 Members 3 Interpretation: The above table clearly states that demographic profile of the respondents.Majority of the respondents falls in the age group between
  • 5. 26-35years and most of them are female. Majority of them are graduates. Majority of the respondents’ monthly income falls between Rs.10,000 - Rs.15,000. Majority of the respondents have experience upto more than 6 years . Most of the respondents are Permanent employees. Majority of the respondent has 4 members in their family. Chi-Square Table : 1 Particulars DF Chi- square value Table value Remark Family members and benefits received under ESI 5 18.84 26.30 Accepted Source : Primary data The calculated chi square value at 5% level of significance is (18.84) is lesser than table value (26.30).Hence the hypothesis is Accepted. H0: There is no significant relationship between monthly income of the respondents and their towards ESI benefits. Particulars DF Chi- square value Table value Remark Monthly income and awareness towards ESI benefits 4 40.1 16.92 Rejected Source : Primary data The calculated chi square value at 5% level of significance is (40.1) is higher than the table value (16.92).Hence the hypothesis is rejected. Therefore there is no significant relationship between members of the family and benefits received under ESI Act. FINDINGS: 1. Majority 60% of the respondents are Female. 2. (38%)of the respondents are between the age group of 26-35 years. 3. (40%) of the respondents are graduates. 4. (40%) of the respondents has income between Rs.10,001- Rs.14,000. 5. (42%) of the respondents have Therefore there is significant relationship between monthly income of the respondents and their awareness towards ESI benefits. Chi –Square Table : 2 H0- There is no association between the members of the family and benefits received under ESI . experience more than 6 years. 6. Majority 76% of the respondents are Permanent employees. 7. Majority 51% of the respondents has 4 members in their family. 8. 100% of the respondents have ESI card. 9. Majority 59% of the respondents in the private sector are came to know about the ESI benefits from the employer.
  • 6. 10. Majority 50% of the respondents are partially aware about all the benefits covered under ESI. 11. (43%) of the respondents received Sickness benefits received under ESI act. 12. Majority 65% of the respondents are fully aware about formalities for claiming various benefits provided by the ESI corporation. 13. Majority 69% of the respondents opinioned that the procedure for claiming the ESI benefits is complex. 14. Majority 76% of the respondents opinioned that they have received their ESI benefits on time. 15. Majority 56% of the respondents are fully aware about the sickness benefits which are extendable upto two years in case of long term diseases. 16. Majority 69% of the respondents have received Permanent benefits provided under the ESI scheme. 17. Majority 74% of the respondents are fully aware about the contribution period and cash benefit period under ESI Act. 18. Majority 60% of the respondents satisfied with the services of the employer for claiming the benefits. 19. Majority 64% of the respondents opinioned that the facilities and amenities provided under ESI scheme are good. 20. There is significant relationship between the income of the respondents and their awareness towards ESI benefits. 21. There is no significant relationship between members of the family and benefits received under ESI . SUGGESTIONS: • The newly joined employees are unaware of ESI benefits. Therefore the employer shall bring awareness among these employees about ESI scheme and its coverage. • ESI procedure should be simple, then only the employees can claim the benefits easily. • The government should provide adequate funds to expand and maintain the infrastructure facility in ESI hospital. • Many respondents suggest that the employer should give free counselling to the employees about different benefits under ESI scheme. CONCLUSION Social security is very essential for all the employees. It provides to the employees as compensation and other benefits. Employee State Insurance Corporation has played an important role in providing access to quality health care services to millions of workers in the organised sector. All the employee should be aware of the Employee State Insurance Scheme and also the different types of benefits under the
  • 7. scheme so that it will benefices them in their future risk especially risks that need medical coverage are effectively met with ESI scheme. From this study it was revealed that most of the employees are aware about ESI benefits available but its effective utilization depends on their level of knowledge in availing these benefits which should be accompanied by their employers support in receiving such benefits. Research Articles Reference 1. Mithra,D.(2017), Effectiveness of medical benefits under ESI scheme: a study on the employees of organised sector in Kolkata. Remarking on Analisation. 2. Sumithra Pujari, M.S.(2018), A Study on welfare schemes of ESI, International Journal of Engineering and Technology, Science and Research. 3. Kumar, A.A. (2018), Effective Utilization of Employee State Insurance (ESI) policy at E-Publishing Sector. Global Journal of Management and Business Research. Websites 1. http //iaeme.com/Home/journal/IJM 2.www.google.com