Customers today expect personalized communications and services. Delivering personalized interactions requires that customers share sensitive information with you, which presents risk to them and to you. Personally Identifiable Information (PII) is data that can be used to identify an individual—requesting and storing this data represents potential risk to your company. The first step to managing this risk is to determine where all the sensitive data about your customers resides. View our on-demand to learn how you can quickly scan, identify, and tag sensitive information to better understand your risk and respond to customer concerns and inquiries faster.