This supplier presentation introduces a recruitment firm with four niche brands specializing in different sectors such as next generation networks, public services, health and safety, and ERP consulting. They have a track record since the 1970s and have completed over 1000 hires. They provide permanent, contract, and interim recruiting solutions worldwide, and have extensive databases of professionals in telecoms, ERP, and other sectors. They emphasize putting in place high quality account management and support structures to ensure client needs are understood and met.

1. Supplier PresentationTom Wood Rob Shaw

2. We are niche recruitersWe operate through 4 brandsWe have delivered over 1000 successful hires

3. Established in 2005 and with a track record going back to the 70’s we have developed a multi-sector recruitment model that is delivering niche talent solutions across the world

4. We offer Tailored recruitment solutionsPermanent, interim and contractRetained and contingencyIn the UK and worldwide

5. Over a number of years we have become specialists in four key areasOur Brands

6. Skill-setsAll-IPLTEIMSWi-Max Wi-FI SIP VoIPIP-TVMulti Play3GPPDedicated purely to Next Generation Network (NGN) talent sourcing in EMEAAccess to 70-75% of NGN talent pool in Europe of circa 25-35,000Monthly interactive newsletter to >6000 NGN specialistsWorking with mobile & fixed carriers, systems integrators, OEMs, software vendors and service providers Telecoms and ICTAbout..

7. Skill-setsProject & Programme ManagementProcurementFinanceChange ManagementICTHR & LeadershipMarketing & CommunicationEstates & FacilitiesProviding specialist talent to help improve our public servicesWorking across health, academia, central and local government, social housing and the emergency servicesSupporting transformation and efficiency programmesDelivering people who understand the intricacies of public sector service provisionAccredited Supplier on the Buying Solutions FrameworkTransforming Public ServicesAbout..

8. Skill-setsHealth & Safety ManagementCDMEnvironmentalQA/QCFire SafetyBusiness ContinuityConstruction site safetyManagement systemsTrainingOccupational Health & Wellbeing30 years experience in Health Safety Environment and Quality (HSEQ)The only specialist recruitment company in the HSEQ sector run by a Chartered Safety PractitionerIn contact with the majority of the HSEQ talent and recognised as the foremost HSEQ talent source Working across energy, construction, retail, engineering, utilities, transport & logistics, telecoms, manufacturing, consulting and the public sectorHealth Safety Environment QualityAbout..

9. Philosophy behind this presentation:‘Quality’ Account ManagementQuestions >>> Answers

10. How can we guarantee the highest quality of serviceBeing experts in our business- ERPReportingMeasuringimproving‘Quality’Account ManagementPutting the right support structure in placeEnsuring we understand you - fully

11. Skill-setsSAPOracleTechnical ConsultantsProject ManagersProgramme ManagersFunctional ConsultantsSolutions ArchitectsHR, Logistics & FinanceLanguage Specific SkillsSpecialists in global ERP staffing solutions, supplying both contract and permanent resource20 years combined SAP/Oracle experience with dedicated recruiters and account managersUtilising the latest business and social networking sourcing techniques In-depth assessment processes identifying values, behaviours and intellectValued added services for effective on-boarding and business integrationBeing experts in our business

12. The elements of ERP supportedFinance Systems UpgradeNHS Brent, BHR NHS Trust, Bakcell, BAT, SAP, Turkish AirlinesStoresTesco, Ax Food , HRG, Bakcell, Google, FacebookPlanTrading and Supply ChainBarclays, SAP, BAT, Tesco, Saudi AirlinesBuySellMoveMakeDistributionSAP, AX Food, Coca Cola, DHL, ManufacturingSAP, Ford Motor CompanySkill-setsSAPOracleTechnical ConsultantsProject ManagersProgramme ManagersFunctional ConsultantsSolutions ArchitectsHR, Logistics & FinanceLanguage Specific SkillsTime togetherPerson, Phone, EmailSharing:GoalsIdeasInformationSuccessesFailuresEnsuring we understand you

13. Skill-setsSAPOracleTechnical ConsultantsProject ManagersProgramme ManagersFunctional ConsultantsSolutions ArchitectsHR, Logistics & FinanceLanguage Specific SkillsTimeProcessExperience countsAsking the Right QuestionsNever AssumingWillingness to say “No”Desire to learnDetailBigger PictureEnsuring we deliver outstanding results

14. Skill-setsContinuityCommitmentInnovationSynergyUnderstandingGearingDoing CommunicatingAccount Manager – Tom Wood – 10 years experienceAccount Team – Danielle Hunt, Claire Dennis, Helen GibbsIssue Management – Escalation process Jason Bandy, Rob ShawStaff Training – Academy Training programmeScaling up – Phil Muston, Kiera Donnelly, Jonathan Manning, Sam NoonanSkills planning – ERP project anticipation and preparationCompleter finisher - on-boarding and business integration programCustomer experience – Understanding, Process, CommunicatingCost of hire – To you, to us, return on investmentQ&A – We will need to ask you questionsPutting the support structure in place“Quality” Account Management is what YOU say it is...

15. Skill-setsSAPOracleTechnical ConsultantsProject ManagersProgramme ManagersFunctional ConsultantsSolutions ArchitectsHR, Logistics & FinanceLanguage Specific SkillsRecognising Key Performance IndicatorsOpen & Regular ReviewStructured DocumentationFormal and Informal approachSMARTRealismActionReporting, measuring, improving

16. Some Facts and FiguresOur staff38Our current clients75Our ERP database8000Our Telecoms database10000Countries we can serviceEurope, Middle East and Africa, North America and Asia Pacific

17. Our Clients are our greatest ambassadorsPreferred Suppliers to:SAPBATWiproTelcordiaTescoBarclays CapitalConvergysIBM TivoliNHS Buying SolutionsSevern TrentCapitaFacebookArris

18. Head officeElsinore House43 Buckingham StreetAylesbury BuckinghamshireHP20 2NQ0845 056 0816info@identifygroup.com