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IdeaHack 2018
SE PTE MBE R 2018
We are the
earliest stage
investor…in the
world
We reserve 2/3rds of our funds to support
our companies through follow on rounds
while our team supports them with
project based work
Follow ons
Investing up to ~£1m in early stage
ventures with them drawing on our
product tech and growth teams
Seed
Investing £300-500k in solo founders and
pre-product teams helping them to grow
and scale FAST
Pre Seed
Forward Partners: Capital + Talent
OUR COMMITTED TEAM OF TECH-PRODUCT-GROWTH EXPERTS IS
WE ARE
REINVENTING
VCForward Partners’ portfolio companies execute
better, faster and cheaper than businesses that
raise from more standard investors
Greatest Hits
PRE SEED SEED
Innovation is a mess
DHARMESH RAITHATHA
Product Partner
How to use the Lean Canvas to
develop your startup idea
The Lean Canvas
The problem
Awesome Technical Domain
Just Awesome
DEVELOP EMPATHY
1. Try to solve the problem yourself
2. Watch people solving the problem
3. Get out of the room
Timeline interviews
Who do you speak to?
1. Hustle 2. Infiltrate 3. Pay
Personas
User journey maps
A canvas for
Hard to get decent
food delivered to
you
Want to serve
takeaway
customers but
don’t want to
manage deliveries
JustEat
Restaurant
pickups
Time poor city
workers
Offices for lunch
Busy affluent
families
Time poor city
workers
Focus
What’s your unfair advantage?
Time poor city
workers
Offices for lunch
Busy affluent
families
Time poor city
workers
The solution
A canvas for
Website and app
for ordering from
restaurants
In restaurant
ordering machine
Uber style delivery
drivers
Order food from
your favourite
restaurants
delivered to your
door by our drivers.
Order food from
your favourite
restaurants
delivered to your
door by our drivers.
Posh Just Eat
meets Uber
Lean Startup Evolved
Prototype Code like crazyProduct Spine
The app
The app
Ecommerce
Ecommerce
Software
Software
Get some customers
A canvas for
Paid advertising
Offline advertising
SEO
Sales
Channels
Paid ads Facebook ads Youtube ads
Influencer marketing Twitter ads Linkedin ads Podcast ads
TV advertising Radio Snapchat ads Sponsored content
Content marketing Email marketing
App store optimisation SEO Inbound/Outbound Sales
PR
Publications
Flyering
Follow a system
Listen to customers
Revenue, costs and metrics
A canvas for
20% commission on an order from restaurant
£2.50 from customer for the delivery
# Delivered orders
# Deliveries on time
Product Development
Drivers on zero hours contracts
Driver training
Sales
A canvas for
Hard to get decent
food delivered to
you
Want to serve
takeaway
customers but
don’t want to
manage deliveries
JustEat
Restaurant
pickups
Website and app
for ordering from
restaurants
In restaurant
ordering machine
Uber style delivery
drivers
Order food from
your favourite
restaurants
delivered to your
door by our drivers.
Order food from
your favourite
restaurants
delivered to your
door by our drivers.
Time poor city
workers
Offices for lunch
Posh Just Eat
meets Uber
20% commission on an order from restaurant
£2.50 from customer for the delivery
Busy affluent
families
Time poor city
workers
Paid advertising
Offline advertising
SEO
# Delivered orders
# Deliveries on time
Product Development
Drivers on zero hours contracts
Driver training
Sales
Sales
Restaurants will use service and
pay if we deliver for them
We can scale the driver operations
We can manage the driver
logistics so it is efficient
Critical
Easy to test
People want restaurant food
delivered at home
We can acquire restaurants,
drivers and customers cost
effectively
THE PITCH
SE PTE MBE R 2018
Q.
WHY THE PITCH
DECK?
A.
TO GET
INVESTORS,
EMPLOYEES AND
EVERYONE ELSE
EXCITED
The Elevator
For [TARGET CUSTOMERS]
Who are dissatisfied with [THE CURRENT OFFERINGS IN THE MARKET]
My idea/product is a [NEW IDEA OR PRODUCT CATEGORY]
That provides [KEY PROBLEM-SOLUTION FEATURES]
Unlike [THE COMPETITORS/COMPETING PRODUCT]
My idea/product is [DESCRIBE KEY FEATURE(S)]
Courtesy of Geoff Moore, Crossing the Chasm
The Problem
XX % of people/managers/women/men/builders (i/e/ your target
market struggle with/wish they had/are dissatisfied with Y or Z
• They also hate this
• They also want that
The current people trying to solve the problem / who are
responsible for the problem struggle to respond because of
SOMETHING
• Their problems are further compounded by SOMETHING ELSE
This gap provides an opportunity for YOUR BUSINESS
The Solution
Knowing the frustrations/product/gap in the market we have
developed/are developing YOUR BUSINESS
Solve the PROBLEM / meet the NEED by
• A problem-solution feature
• B problem-solution feature
• C problem-solution feature
Our business model is THIS and we’ll reach customers by doing
THAT
The Market
In 2017 in the UK:
• X pounds were lost due to inefficiency
This results in a market size of £££. Globally, that figure
increases to £££.
The market is growing too, carried by the following trends:
• Mobile
• Population growth
By 202X, the market in the UK is forecast to be THIS BIG
The Competition Big
Small
Low-end High-end
The Team
TARA
• Speaks 10 languages
• Has 2 PhDs in astrophysics
• Was CEO of Facebook
MATT
• Speaks English fluently
• Can add
• Is plucky
WE ARE CHANGING THE WAY IN WHICH SOMEONE DOES SOMETHING
We are raising £££
Thank you for reading & if you’d like to hear more get in touch matt@matt.matt
How to build a good
landing page
Landing Page
Purpose: Opportunity to synthesise your idea into
something people can really understand.
Hone Your
Message
Put yourself in the shoes of a potential customer and
answer the four following questions:
• What is the product/service?
• Why does it benefit me?
• How can I trust it?
• What should I do next?
Figure out what copy and images convey that value.
Value Proposition
A value proposition is a quality matched to a benefit (e.g.
Uncomplicated Accounting Software)
Seems easy but it’s where most landing pages fail to be
compelling.
Early stage startups need to be very clear on what their
product/service is, but overtime you can move towards
something more emotional.
Information
Density
Say a lot with a little - the more they must read, the
less they’ll read in total.
Every word on the page must exist for a reason. No
sales fluff - avoid revolutionary, incredibly powerful,
best-ever.
5 second test - show it to people for 5 seconds. They
should be able to tell you what the product/service is.
Elements
Navigation Bar
Company logo and site links
Logo, links to key sections/pages and a CTA (e.g. sign up).
The fewer links, the more your CTA stands out.
Hero
Image, header, sub-header
Don’t use vague stock imagery - this wont incentivise
potential customers. Tap into people’s feelings.
Compliment your hero copy.
Hero: Image
Most important component. It must be descriptive whilst
being concise - keep within 6-12 words.
Litmus test: If the visitor reads nothing else, they’d still
know who you are and why they should use you.
Hero: Header
Now that people understand what you do, use
your subheads to describe how.
Keep subheads within 10-13 words.
Hero: Sub-Header
Social Proof
Conveys credibility
A collage of logos showing off your most well known
customers and/or press coverage.
Goal: make it seem like everyone already knows about
you, and to make the visitor surprised that they
haven’t heard of you.
Benefits
Pitching any product boils down to listing key values or
benefits customers will receive once they purchase.
Portray yourself as uniquely valuable.
Address concerns and skepticism about this benefit.
Benefits: Title
You should have a 3-5 word title describing specific
benefit or value.
Empower visitors to skip sections they don’t care about
- reduces their labour and improves their focus on
sections they do care about.
Benefits: Paragraph
Ideally a maximum of three sentences. For complex
benefits, you could use bullet points to dig deeper.
Be incredibly specific - don’t use vague marketing copy.
Be blunt. The more you can make the reader really feel
the pain of their problem, the more likely they’ll
convert.
Benefits: Image
For the image, you might want to include:
• A product screenshot
• Professional photograph to demonstrate the benefit
Benefits: Narrative
Construct and on-going narrative and tie each benefit back to the key value
proposition in the hero section.
Call-To-Action
(CTA)
Laser focused, enticing people to convert
Consists of two sections: its own header and a button
Call-To-Action:
Header
Second most important component to landing page optimisation.
Summarises what the visitor gets from signing up and builds a sense of
momentum by pushing them to the next step.
Call-To-Action:
Button Text
Single word (e.g. “Apply”).
Short phrase (e.g. “Try now”) to describe what’s about to happen next.
Address concerns the reader might have about how long the next step might take.
Ask people what they expect to happen, and why they would not click it.
Call-To-Action:
Design
Text is responsible for getting visitors to take action. Design is responsible for
getting them to notice it.
Background colour should contrast the page’s dominant colours. Make it bigger
than you think it should be.
Design
Design
Design is becoming more and more important - increases
trust.
Consumer products - invest more time into the design.
B2B products - see if anyone cares and invest more later.
If the design is terrible but people still want it, you know
you’re hitting a real pain point.
Recommend creating landing pages through a visual
design tool like Wix or Squarespace. They allow you to
iterate quickly and avoid coding.
Assessing
Conversion
Assessing
Conversion
Track using any web analytics tools such as Google
Analytics or Amplitude
Bounce rate and time on site - bounce rate is normally
high but it’s great if you can see people doing the thing
you want them to do
Full story - see videos of what people do
Task: Create a
Landing Page
Remember these four things:
• What is it?
• Why is it good for me?
• How can I trust it?
• What should I do next?
Website builder tools
SE PTE MBE R 2018
HE AD OF ENGINEERING
Leonidas Tsementzis
@go ldste in
Tools are
important…
…what you build with
those tools is what
matters
Disclaimer!
DEMO:
How to choose
Features Templates Ease of change Support
Thank you!
@go ldstei n
Leonidas Tsementzis

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Ideahack all-slides

  • 1. IdeaHack 2018 SE PTE MBE R 2018
  • 2. We are the earliest stage investor…in the world We reserve 2/3rds of our funds to support our companies through follow on rounds while our team supports them with project based work Follow ons Investing up to ~£1m in early stage ventures with them drawing on our product tech and growth teams Seed Investing £300-500k in solo founders and pre-product teams helping them to grow and scale FAST Pre Seed
  • 4. OUR COMMITTED TEAM OF TECH-PRODUCT-GROWTH EXPERTS IS WE ARE REINVENTING VCForward Partners’ portfolio companies execute better, faster and cheaper than businesses that raise from more standard investors
  • 6.
  • 9. How to use the Lean Canvas to develop your startup idea
  • 13.
  • 15. 1. Try to solve the problem yourself
  • 16. 2. Watch people solving the problem
  • 17. 3. Get out of the room
  • 19. Who do you speak to? 1. Hustle 2. Infiltrate 3. Pay
  • 22. A canvas for Hard to get decent food delivered to you Want to serve takeaway customers but don’t want to manage deliveries JustEat Restaurant pickups Time poor city workers Offices for lunch Busy affluent families Time poor city workers
  • 23. Focus
  • 24. What’s your unfair advantage? Time poor city workers Offices for lunch Busy affluent families Time poor city workers
  • 26. A canvas for Website and app for ordering from restaurants In restaurant ordering machine Uber style delivery drivers Order food from your favourite restaurants delivered to your door by our drivers. Order food from your favourite restaurants delivered to your door by our drivers. Posh Just Eat meets Uber
  • 28. Prototype Code like crazyProduct Spine
  • 36. A canvas for Paid advertising Offline advertising SEO Sales
  • 37. Channels Paid ads Facebook ads Youtube ads Influencer marketing Twitter ads Linkedin ads Podcast ads TV advertising Radio Snapchat ads Sponsored content Content marketing Email marketing App store optimisation SEO Inbound/Outbound Sales PR Publications Flyering
  • 39.
  • 42. A canvas for 20% commission on an order from restaurant £2.50 from customer for the delivery # Delivered orders # Deliveries on time Product Development Drivers on zero hours contracts Driver training Sales
  • 43. A canvas for Hard to get decent food delivered to you Want to serve takeaway customers but don’t want to manage deliveries JustEat Restaurant pickups Website and app for ordering from restaurants In restaurant ordering machine Uber style delivery drivers Order food from your favourite restaurants delivered to your door by our drivers. Order food from your favourite restaurants delivered to your door by our drivers. Time poor city workers Offices for lunch Posh Just Eat meets Uber 20% commission on an order from restaurant £2.50 from customer for the delivery Busy affluent families Time poor city workers Paid advertising Offline advertising SEO # Delivered orders # Deliveries on time Product Development Drivers on zero hours contracts Driver training Sales Sales
  • 44. Restaurants will use service and pay if we deliver for them We can scale the driver operations We can manage the driver logistics so it is efficient Critical Easy to test People want restaurant food delivered at home We can acquire restaurants, drivers and customers cost effectively
  • 45. THE PITCH SE PTE MBE R 2018
  • 48. The Elevator For [TARGET CUSTOMERS] Who are dissatisfied with [THE CURRENT OFFERINGS IN THE MARKET] My idea/product is a [NEW IDEA OR PRODUCT CATEGORY] That provides [KEY PROBLEM-SOLUTION FEATURES] Unlike [THE COMPETITORS/COMPETING PRODUCT] My idea/product is [DESCRIBE KEY FEATURE(S)] Courtesy of Geoff Moore, Crossing the Chasm
  • 49. The Problem XX % of people/managers/women/men/builders (i/e/ your target market struggle with/wish they had/are dissatisfied with Y or Z • They also hate this • They also want that The current people trying to solve the problem / who are responsible for the problem struggle to respond because of SOMETHING • Their problems are further compounded by SOMETHING ELSE This gap provides an opportunity for YOUR BUSINESS
  • 50.
  • 51. The Solution Knowing the frustrations/product/gap in the market we have developed/are developing YOUR BUSINESS Solve the PROBLEM / meet the NEED by • A problem-solution feature • B problem-solution feature • C problem-solution feature Our business model is THIS and we’ll reach customers by doing THAT
  • 52.
  • 53. The Market In 2017 in the UK: • X pounds were lost due to inefficiency This results in a market size of £££. Globally, that figure increases to £££. The market is growing too, carried by the following trends: • Mobile • Population growth By 202X, the market in the UK is forecast to be THIS BIG
  • 54.
  • 56.
  • 57.
  • 58. The Team TARA • Speaks 10 languages • Has 2 PhDs in astrophysics • Was CEO of Facebook MATT • Speaks English fluently • Can add • Is plucky
  • 59. WE ARE CHANGING THE WAY IN WHICH SOMEONE DOES SOMETHING We are raising £££ Thank you for reading & if you’d like to hear more get in touch matt@matt.matt
  • 60. How to build a good landing page
  • 61. Landing Page Purpose: Opportunity to synthesise your idea into something people can really understand.
  • 62. Hone Your Message Put yourself in the shoes of a potential customer and answer the four following questions: • What is the product/service? • Why does it benefit me? • How can I trust it? • What should I do next? Figure out what copy and images convey that value.
  • 63. Value Proposition A value proposition is a quality matched to a benefit (e.g. Uncomplicated Accounting Software) Seems easy but it’s where most landing pages fail to be compelling. Early stage startups need to be very clear on what their product/service is, but overtime you can move towards something more emotional.
  • 64. Information Density Say a lot with a little - the more they must read, the less they’ll read in total. Every word on the page must exist for a reason. No sales fluff - avoid revolutionary, incredibly powerful, best-ever. 5 second test - show it to people for 5 seconds. They should be able to tell you what the product/service is.
  • 66.
  • 67. Navigation Bar Company logo and site links Logo, links to key sections/pages and a CTA (e.g. sign up). The fewer links, the more your CTA stands out.
  • 69. Don’t use vague stock imagery - this wont incentivise potential customers. Tap into people’s feelings. Compliment your hero copy. Hero: Image
  • 70. Most important component. It must be descriptive whilst being concise - keep within 6-12 words. Litmus test: If the visitor reads nothing else, they’d still know who you are and why they should use you. Hero: Header
  • 71. Now that people understand what you do, use your subheads to describe how. Keep subheads within 10-13 words. Hero: Sub-Header
  • 72. Social Proof Conveys credibility A collage of logos showing off your most well known customers and/or press coverage. Goal: make it seem like everyone already knows about you, and to make the visitor surprised that they haven’t heard of you.
  • 73.
  • 74. Benefits Pitching any product boils down to listing key values or benefits customers will receive once they purchase. Portray yourself as uniquely valuable. Address concerns and skepticism about this benefit.
  • 75. Benefits: Title You should have a 3-5 word title describing specific benefit or value. Empower visitors to skip sections they don’t care about - reduces their labour and improves their focus on sections they do care about.
  • 76. Benefits: Paragraph Ideally a maximum of three sentences. For complex benefits, you could use bullet points to dig deeper. Be incredibly specific - don’t use vague marketing copy. Be blunt. The more you can make the reader really feel the pain of their problem, the more likely they’ll convert.
  • 77. Benefits: Image For the image, you might want to include: • A product screenshot • Professional photograph to demonstrate the benefit
  • 78. Benefits: Narrative Construct and on-going narrative and tie each benefit back to the key value proposition in the hero section.
  • 79.
  • 80. Call-To-Action (CTA) Laser focused, enticing people to convert Consists of two sections: its own header and a button
  • 81. Call-To-Action: Header Second most important component to landing page optimisation. Summarises what the visitor gets from signing up and builds a sense of momentum by pushing them to the next step.
  • 82. Call-To-Action: Button Text Single word (e.g. “Apply”). Short phrase (e.g. “Try now”) to describe what’s about to happen next. Address concerns the reader might have about how long the next step might take. Ask people what they expect to happen, and why they would not click it.
  • 83. Call-To-Action: Design Text is responsible for getting visitors to take action. Design is responsible for getting them to notice it. Background colour should contrast the page’s dominant colours. Make it bigger than you think it should be.
  • 85. Design Design is becoming more and more important - increases trust. Consumer products - invest more time into the design. B2B products - see if anyone cares and invest more later. If the design is terrible but people still want it, you know you’re hitting a real pain point. Recommend creating landing pages through a visual design tool like Wix or Squarespace. They allow you to iterate quickly and avoid coding.
  • 86.
  • 87.
  • 88.
  • 90. Assessing Conversion Track using any web analytics tools such as Google Analytics or Amplitude Bounce rate and time on site - bounce rate is normally high but it’s great if you can see people doing the thing you want them to do Full story - see videos of what people do
  • 91. Task: Create a Landing Page Remember these four things: • What is it? • Why is it good for me? • How can I trust it? • What should I do next?
  • 92. Website builder tools SE PTE MBE R 2018
  • 93. HE AD OF ENGINEERING Leonidas Tsementzis @go ldste in
  • 95. …what you build with those tools is what matters
  • 96.
  • 98.
  • 99. DEMO:
  • 100. How to choose Features Templates Ease of change Support
  • 101. Thank you! @go ldstei n Leonidas Tsementzis