I-Bytes Travel &transportation Industry

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I-Bytes
Travel & Transportation
July Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................8
3. Rewards and Recognition Updates...................................................................................................................23
4. Customer Success Updates................................................................................................................................28
5. Partnership Ecosystem Updates.......................................................................................................................33
6. Miscellaneous Updates.......................................................................................................................................42

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Financial, M & A Updates
Travel & Transportation Industry

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Financial, M&A Updates
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Abertis (Spain) and GIC close the acquisition of 72% of Red de Carreteras de
Occidente in Mexico
Abertis and GIC, an investment firm that manages Singapore’s foreign reserves, have closed the acquisition of a 72.3% stake in Red de Carreteras de Occidente, one
of the largest motorway operators in Mexico. The consortium has acquired a 70% stake held by Goldman Sachs Infrastructure Partners and an additional 2.3% stake
held by local investors and pension fund managers, minority shareholders of the company. Thus, Abertis has acquired a 51.3% stake of RCO for an amount of c. €1.5
Bn, and will have control of the company, which will be fully consolidated in the Abertis Group's accounts. RCO controls five concessionaires that manage 876 km. It
is one of the largest toll road networks in Mexico constituting the main transportation route in the central-western region and connecting the main industrial corridor of
El Bajío with the two largest cities, Mexico City and Guadalajara. Thanks to this acquisition, Abertis adds near 900 kilometres to its network, which will reach nearly
8,600 kilometres of directly managed toll roads, and contributes to the extension of the average concession life of its portfolio. Since the announcement of the
acquisition agreement, in October 2019, the Abertis Group has demonstrated its commitment to investment and public-private partnerships, with the aim of reaching
future value creation solutions for territories through agreements with public administrations. Last February, RCO signed an investment program with the Mexican
Government for the expansion of motorways managed by FARAC I concessionaire, in the country’s western area, in exchange for the extension of the concession in 6
years. The company will invest 8,000 million pesos in the construction of three toll-free branches, aimed to improve mobility and safety in the States of Guanajuato,
Michoacán and Jalisco.
Description
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Air Canada Completes Financing Transactions Raising Additional $1.23 Billion
Air Canada announced that it recently closed two additional financing
transactions for net proceeds of $1.23 billion. Since the start of the COVID-19
pandemic in the first quarter of 2020, Air Canada has raised $5.5 billion of
liquidity. Air Canada completed a private offering of $840 million aggregate
principal amount of 9.00% Second Lien Secured Notes due 2024, which were
sold at 98% of par. The 2024 Notes are secured obligations of Air Canada, secured
on a second lien basis by certain real estate interests, ground service equipment,
certain airport slots and gate leaseholds, and certain routes and the airport slots
and gate leaseholds utilized in connection with those routes. Earlier in June, Air
Canada completed a private offering of one tranche of Class C EETCs with a
combined aggregate face amount of approximately US$315 million, which were
sold at 95.002% of par. The Class C tranche ranks junior to the previously issued
Series 2015-1, Series 2015-2, and Series 2017-1 EETCs, and is secured by liens
on the 27 aircraft financed under the Series 2015-1, Series 2015-2, and Series
2017-1 EETCs.
Executive Commentary
"The fact Air Canada was able to add $1.23 billion to its liquidity with these
last two transactions without utilizing any of its previously disclosed
unencumbered assets leaves the airline in an excellent position to access
additional funds should the need arise. Complementing these efforts have
been ongoing initiatives to reduce cash burn through such measures as
workforce reductions, a $1.1 billion Cost Transformation Program and
capacity and network rationalization, said Managing Director and Treasurer
of Air Canada.
Description
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CN (Canada) Investing $10 Million in Nova Scotia
CN announced that, as part of its strategic investments to support growing demand and
enable supply chains, it plans to invest over $10 million across Nova Scotia in 2020. The
investments will focus on the replacement of rail and ties, rebuilding road crossing
surfaces as well as maintenance work on bridges, culverts, signal systems and other track
infrastructure. The Company’s investments will create greater capacity, which supports
reductions in its customer’s transportation supply chain GHG emissions, by encouraging
the use of rail for long haul needs. This reduces emissions, traffic congestion, accidents
and burdens on public transportation infrastructure as one freight train can replace over
300 trucks from roads. Moving freight by rail instead of truck reduces GHG emissions
by 75%. The Company will continue to deploy important safety enhancing technologies
such as the Autonomous Track Inspection Program, and Automated Inspection Portals.
Nova Scotia is home to the Port of Halifax, where CN handles all rail-served containers
imported and exported through the marine facility. Halifax is the site of a major
Autoport, where automotive vehicles imported from overseas enter North America for
distribution across the continent. One of CN’s intermodal terminals is also located in
Halifax.
“We take our essential role in the North American economy seriously and these
investments in Nova Scotia are a key part of our strategy to support growth. The
Company remains committed to help enable supply chains that fuel Nova Scotia’s
growth as we are a critical part of getting everyday goods to markets and consumers.
Safety is a core value at CN and by investing in the maintenance and expansion of
our track and capacity, we are providing customers with a safe and reliable solution
at a time when fluid supply chains are more critical than ever.” Said ice-President,
Eastern Region at CN.
Description
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CN (Canada) Investing $310 Million in Ontario
CN announced that, as part of its strategic investments to support growing demand
and enable supply chains, it plans to invest approximately $310 million across
Ontario in 2020. The investments will focus on intermodal facilities, the replacement
of rail and ties, as well as the maintenance of bridges, level crossings, culverts, signal
systems and other track infrastructure. The Company’s investments will create
greater capacity, which supports reductions in its customer’s transportation supply
chain GHG emissions, by encouraging the use of rail for long haul needs. This
reduces emissions, traffic congestion, accidents and burdens on public transportation
infrastructure as one freight train can replace over 300 trucks from roads. Moving
freight by rail instead of truck reduces GHG emissions by 75%. The Company will
continue to deploy important safety enhancing technologies in Ontario, such as the
Autonomous Track Inspection Program, and Automated Inspection Portals. CN’s
largest rail classification facility and our only hump yard in Eastern Canada. Mac
Yard also has railcar and locomotive repair shops. Intermodal containers are handled
at CN’s biggest terminal in Brampton.
We take our essential role in the North American economy seriously and these
investments in Ontario are a key part of our strategy to support growth. The
Company remains committed to help enable supply chains that fuel Ontario’s
growth as we are a critical part of getting everyday goods to markets and
consumers. Safety is a core value at CN and by investing in the maintenance and
expansion of our track and capacity, we are providing customers with a safe and
reliable solution at a time when fluid supply chains are more critical than ever.”
Said Vice-President, Eastern Region at CN.
Description
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CN (Canada) Investing $445 Million in British Columbia
CN announced that, as part of its strategic investments to support growing demand and
enable supply chains, it plans to invest approximately $445 million across British Columbia
in 2020. The investments will include expansion projects that will add track in yards to
handle growing traffic, new sidings as well as continued investments in multi-year initiatives
to increase capacity at the Port of Vancouver and at the Port of Prince Rupert in collaboration
with the Government of Canada, the Vancouver Fraser Port Authority, and the Prince Rupert
Port Authority. The maintenance program will focus on the replacement of rail and ties and
maintenance work on level crossings, culverts, signal systems and other track infrastructure.
The Company’s investments will create greater capacity, which supports reductions in its
customer’s transportation supply chain GHG emissions, by encouraging the use of rail for
long haul needs. This reduces emissions, traffic congestion, accidents and burdens on public
transportation infrastructure as one freight train can replace over 300 trucks from roads.
Moving freight by rail instead of truck reduces GHG emissions by 75%. The Company will
continue to deploy important safety enhancing technologies across its network, such as the
Autonomous Track Inspection Program, Distributed Air Cars and Automated Inspection
Portals.
“We take our essential role in the North American economy seriously and these
investments in British Columbia are a key part of our strategy to support growth. The
Company remains committed to help enable supply chains that fuel British Columbia’s
growth as we are a critical part of getting everyday goods to markets and consumers.
Safety is a core value at CN and by investing in the maintenance and expansion of our
track and capacity, we are providing customers with a safe and reliable solution at a time
when fluid supply chains are more critical than ever.” Said Vice-President, Western
Region at CN
Description
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CN (Canada) Investing $305 Million in Alberta
CN announced that, as part of its strategic investments to support growing
demand and enable supply chains, it plans to invest approximately $305 million
across Alberta in 2020.The investments will include expansion projects such as
the construction of double track to allow more trains to pass on CN’s mainline.
The maintenance program will focus on the replacement of rail and ties, as well
as maintenance work on level crossings, bridges, culverts, signal systems and
other track infrastructure. The Company’s investments will create greater
capacity, which supports reductions in its customer’s transportation supply chain
GHG emissions, by encouraging the use of rail for long haul needs. This reduces
emissions, traffic congestion, accidents and burdens on public transportation
infrastructure as one freight train can replace over 300 trucks from roads. Moving
freight by rail instead of truck reduces GHG emissions by 75%. The Company
will also continue to invest in important safety-enhancing technologies, such as
the Autonomous Track Inspection Program, and Automated Inspection Portals.
“We take our essential role in the North American economy seriously and
these investments in Alberta are a key part of our strategy to support growth.
The Company remains committed to help enable supply chains that fuel
Alberta’s growth as we are a critical part of getting everyday goods to markets
and consumers. Safety is a core value at CN and by investing in the
maintenance and expansion of our track and capacity, we are providing
customers with a safe and reliable solution at a time when fluid supply chains
are more critical than ever.” Said Vice-President, Western Region at CN.
Description
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CN (Canada) Investing $235 Million in Quebec
CN announced that it plans to invest approximately $235 million across Quebec in 2020. The
investments include various information technology projects, Positive Train Control, the
replacement of rail and ties, as well as the maintenance of level crossings, culverts, signal
systems and other track infrastructure. The Company’s investments will create greater
capacity, which supports reductions in its customer’s transportation supply chain GHG
emissions, by encouraging the use of rail for long haul needs. This reduces emissions, traffic
congestion, accidents and burdens on public transportation infrastructure as one freight train
can replace over 300 trucks from roads. Moving freight by rail instead of truck reduces GHG
emissions by 75%. The Company will also continue to invest in important safety-enhancing
technologies, such as the Autonomous Track Inspection Program, and Automated Inspection
Portals. CN, Hutchison Ports and the Port of Quebec are working together to pioneer a new
intermodal container terminal. This new, state-of-the-art terminal is set to become a
cornerstone of the deep-water, year-round Port of Quebec. The new terminal will have
capacity for 700K TEUs and will be exclusively served by CN. The opening is scheduled for
spring of 2024.
“We take our essential role in the North-American economy seriously and these
investments in Quebec are a key part of our strategy to support growth. The Company
remains committed to help enable supply chains that fuel Quebec’s growth as we are a
critical part of getting everyday goods to markets and consumers. Safety is a core value
at CN and by investing in the maintenance and expansion of our track and capacity, we
are providing customers with a safe and reliable solution at a time when fluid supply
chains are more critical than ever.” Said Vice-President, Eastern Region at CN.
Description
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Solutions Updates

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Solution Updates
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AerCap (Ireland) Delivers New A321NEO-LR to Air Transat
8
Solution Description
AerCap Holdings N.V. has announced today that it has delivered a new Airbus A321LR on operating lease to Air Transat. AerCap is
the world's largest Airbus A320neo Family lessor, with 325 aircraft owned and on order. AerCap is the global leader in aircraft leasing
with 1,372 aircraft owned, managed or on order and $47.1 billion of total assets as of March 31, 2020. AerCap has one of the most
attractive order books in the industry. AerCap serves approximately 200 customers in approximately 80 countries with
comprehensive fleet solutions. AerCap is listed on the New York Stock Exchange and has its headquarters in Dublin with offices in
Shannon, Los Angeles, Singapore, Amsterdam, Shanghai, Abu Dhabi, Seattle and Toulouse.

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Solution Updates
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Air Canada Further Refines Industry-Leading Bio-Safety Measures,
Re-Introduces Select Services Onboard Flights
9
Air Canada announced it is advancing its industry-leading bio-safety measures by offering flexible rebooking options to Economy
Class customers on flights that are close to capacity, introducing additional touchless processes at airports, and enhancing inflight
service and amenities. Air Canada will replace its policy of guaranteeing adjacent seats in Economy Class are empty with a new
transparent process offering flexible rebooking options for customers. On flights where Economy Class is booked close to capacity,
notification emails will be sent to Economy Class customers in advance of check-in and announcements will be made at the departure
gate. Customers will have the option to change to another flight operating within three days or to the next available flight without
additional fees. Air Canada has implemented TouchFree Bag Check, an industry-leading process for all domestic flights from
Toronto, Montreal, Vancouver and Calgary airports, and is now expanding this process to other select Canadian airports, as well as
for customers departing on international flights.

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Alaska Airlines (USA) expands Next-Level Care safety measures
10
Alaska Airlines expanded Next-Level Care, the culmination of nearly 100 different measures put in place to enhance the safety and well-being of guests and employees.Drawing on the
expertise of the UW Medicine's infectious disease experts, Alaska Airlines' long-time medical advisors, guests flying today will notice changes designed with safety and comfort in mind:
• Pre-travel and wellness agreement: Guests are encouraged to use the Alaska mobile app to enjoy a smooth and contactless trip.
• Physical distancing onboard: Through July 31, 2020 and beyond, we’re limiting the number of guests on our flights and blocking select seats. Families or large groups can request to sit
together by calling Reservations.
• Guest and employee face masks and hand sanitizer: Face masks are required for all guests 12 and over, and for all airline employees. Customers are expected to bring their own mask and
wear it at the airport and during their flight.
• HEPA air filters: With one of the newest fleets in the country, Alaska's planes have the latest air filtration technology. Planes are equipped with two hospital-grade HEPA filters that remove
99.95% of airborne contaminants like COVID-19.
• Enhanced cleaning: Alaska Airlines is exceeding CDC cleaning guidelines, using high-grade, EPA-certified disinfectant to clean critical areas throughout the plane.
• Electrostatic sprayers: In addition to traditional cleaning with high-level disinfectant, planes are sanitized with electrostatic sprayers that disinfect surfaces throughout the cabin.
• Safety measures at airports: Employees clean all surfaces throughout the airport including counters, kiosks and other high-traffic areas several times a day.
• Boarding changes: At the gate, guests now board by row numbers in smaller groups, from the back to the front, to enable appropriate spacing.
• Limited onboard service: To reduce interaction between flight crews and guests, inflight food and beverage service has been temporarily reduced.
• Peace of mind policies: Change and cancellation fees are waived for travel for tickets purchased before June 30, 2020. Current elite status will be extended through 2021.

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American Airlines (USA) Expands Its Clean Commitment by Adding Vanderbilt
University Medical Center on New Travel Health Advisory Panel
11
American Airlines is taking several new actions as it continues to focus on the well-being and safety of customers and team
members. American is creating a new Travel Health Advisory Panel including Vanderbilt University Medical Center to advise on
health and cleaning matters as travelers return over the summer.These experts will provide American with the latest information
from public health authorities and scientific research as well as advice and guidance on disease prevention, cleaning procedures
and other public health matters, so that American can continue to improve and innovate cleaning procedures to make sure
customers feel safe in the skies. The panel also includes other American Airlines safety and operations experts. American also
announced that it is working with the Global Biorisk Advisory Council for GBAC STARTM Accreditation for its fleet of aircraft
and customer lounges. GBAC STAR Accreditation demonstrates that proper cleaning and disinfection work practices, procedures
and systems are in place to prepare for, respond to and recover from pandemics.

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Cathay Pacific (Hong Kong) adds WhatsApp chat customer support service in
India
12
Cathay Pacific is making it easier for customers to manage bookings their way with a new WhatsApp chat support
service that provides quick and convenient solutions to their queries directly through the messaging app. Customers in
India can now use Cathay Pacific’s verified WhatsApp account to make new bookings, amend or upgrade their existing
bookings, seek assistance on baggage queries, redeem Asia Miles, and more all in a single chat. Cathay Pacific has
always focused on providing a best-in-class service to its customers at every stage of their journey. The new WhatsApp
chat service offers an additional option to our current customer service channels, ensuring we are able to serve our
customers at their convenience. WhatsApp is the leading mobile messaging app in India, and the country is one of the
first ports in the Cathay Pacific network to launch this service.

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SkyTeam (USA) launches safety measures as all 19 airlines commit to new
SkyCare&Protect pledge
13
SkyTeam, the global airline alliance co-founded by Delta, has announced SkyCare&Protect. This new pledge sees all 19 airline partners
support a series of personal safety measures to help protect passengers and airline employees when they travel on or between SkyTeam
members.SkyCare&Protect brings together safety and hygiene practices from each member airline and recommendations from health and
industry authorities. This includes the International Civil Aviation Organization, International Air Transport Association, and Centers for
Disease Prevention and Control. Ready to fly, as a technology-driven alliance, members are committed to creating a more touchless
journey. All airlines provide passengers the ability to check-in digitally for their flights. This limits contact with airport staff and reduces
the need to touch surfaces such as kiosks. Certain members and airports are offering additional contactless services including
self-baggage drop and boarding. Additionally, the majority of modern aircraft operating in SkyTeam members’ fleets are equipped with
hospital-grade High-Efficiency Particulate Air (HEPA) filters. These filters trap more than 99.95% of particles including bacteria and
viruses, allowing fresh air to be circulated in the cabin every three minutes on average.

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Delta (USA) launches unique Global Cleanliness Division to drive long-term
commitment to clean
14
Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization
dedicated to innovating and evolving our already-high cleanliness standards. In the three months since the global pandemic
dramatically impacted the world, teams across Delta quickly and effectively established a new standard of cleanliness for Delta, and
our industry. This latest move is a unique way for the global carrier to continue bringing laser focus to cleanliness efforts as part of
the layers of protection we are offering customers. The cleanliness transformation that customers experience today is the foundation
on which Delta’s future travel experience is being built for our customers to enjoy. The Global Cleanliness organization will further
develop and execute Delta’s cleanliness standards, methods and quality management to ensure a consistently safe and sanitized
experience across our facilities and aircraft for employees and customers, alike.

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DHL (Germany) Supply Chain launches software platform with Blue Yonder on Microsoft
cloud to accelerate implementation of warehouse robotics through standardization
15
DHL Supply Chain has just launched a new "plug & play" robotics platform in collaboration with Microsoft, and leading artificial intelligence
driven digital fulfillment provider Blue Yonder. The robotics platform significantly reduces integration time and programming efforts to on-board
new automation devices into warehouse facilities, while giving DHL customers more flexibility in selecting suitable robotics systems according
to their individual business needs. The solution leverages Microsoft Azure IoT and cloud platform services. A first implementation at a DHL
Supply Chain facility in Madrid has already demonstrated that the new platform can reduce complexity and accelerate the integration of robotic
systems into an existing warehouse management system. At the same time, the platform gives customers greater flexibility in selecting and
integrating different robotics vendors in one system. The robotics platform is powered by Blue Yonder's Luminate Platform with
machine-learning-driven task management capabilities that enable the highest level of warehouse operational efficiency. With this collaboration,
DHL Supply Chain, Microsoft and Blue Yonder combine their strengths in customer-centric contract logistics, secure cloud computing at global
scale, and seamless end-to-end supply chain integration to improve warehouse management and operational excellence for a wide range of
industry customers.

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DHL (Germany) introduces first Eastbound block trains from Germany to China
16
DHL Global Forwarding, the freight forwarding specialist of Deutsche Post DHL Group, introduced two new block train connections from
Germany to China at the end of May. A new connection serving from the KTL terminal on the BASF site in Ludwigshafen travels via Poland,
Belarus, Russia, and Kazakhstan to the destination terminal in Xi'an, the capital of the Chinese province Shaanxi. In addition, an express train
connection has been deployed between Neuss and Xi'an via Kaliningrad reducing the transit time to 12 days. With these connections, DHL Global
Forwarding's rail network is further expanding and providing customers access to faster lead times to Asia covering both less-than-container-load
and full-container-load. The implementation of complete block train routes from Europe to China reflects the growing demand for imports and
speed to deliver to Asian countries complementing DHL's already existing block trains from Xi'an and Chengdu to Europe. The new
Germany-to-China rail services have been established in cooperation with long-term partner RTSB GmbH, Friedrichsdorf, Germany. The block
trains are loaded with goods from all over Europe and transported over 9,400 km to the central hub for train services in Xi'an, where DHL
distributes the cargo within China and to neighboring countries like South Korea, Japan, and Vietnam. The new routes also shorten transit times
for customers in other European countries like Benelux, France, Iberia, and UK.

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JetBlue (USA) Launches Cash + Points Redemption Option for TrueBlue
Members Ready to Travel Again
17
JetBlue announced it is launching a Cash + Points redemption option for customers who are ready to book travel but do not have
enough TrueBlue points to cover the full cost of their itinerary. Available when booking directly with JetBlue, TrueBlue members
are now able to make up the difference by using a combination of cash and points Many TrueBlue members have accumulated
points, but fall short of the amount needed to travel. With this new option, customers have added flexibility to book travel when
convenient, and this update comes at a time when members have been less likely to earn loyalty points but are ready to travel
again. Cash + Points also ensures JetBlue’s TrueBlue program remains relevant for leisure customers who may be traveling less
frequently but would still like opportunities to redeem the points they have earned. Customers no longer need to save up points
for long periods of time before they are able to redeem them for flights. Now, customers can determine their preferred
combination of cash and points, including for the Mint Experience, starting at just 500 points.

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Royal Mail (UK) launches Inflight options for parcel deliveries
18
Royal Mail has launched new Inflight delivery options to offer greater convenience and flexibility for receiving customers. This has been the
number one ask from their parcel’s customers. When retailers and other customers send items via Royal Mail Tracked*, prior to deliver the
recipient will receive a notification including an estimated delivery window and the Inflight delivery options. If the receiving customer knows that
they may not be at home at that time, the new Inflight delivery options will enable them to request their item is delivered to a safe place or a
preferred neighbour instead. The initiative is designed to offer greater convenience for recipients while increasing the number of first-time
deliveries. Following delivery, Royal Mail will also notify the customer when and where the parcel has been left in line with their selected Inflight
delivery option. If left in a safe place, Royal Mail will provide a photograph of the parcel in the requested location. This follows a successful pilot
of the service in the South East of England. Later this year, Royal Mail will be adding further Inflight delivery options and expanding the range of
parcel services it will be available on. Options in the pipeline include arranging for the parcel to be delivered for collection at the customer’s
convenience at a Royal Mail Customer Service Point, a local Post Office® branch or arranging for the parcels to be delivered on a different day.

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Singapore Airlines Launches KrisPay It Forward to Thank 100,000 Frontlines
and Unsung Heroes
19
Singapore Airlines launched KrisPay It Forward, a new project that enables KrisFlyer members to donate their miles via the KrisPay app
to buy edible treats for 100,000 healthcare workers, conservancy workers, public transport operators, taxi drivers and migrant workers in
Singapore.KrisFlyer members will be able to show their appreciation for the frontlines in the fight against the Covid-19 pandemic, as well
as other unsung heroes in the community, through this project which is part of our #SIAcares initiative. This campaign will run until 15
July 2020, or until the target of funding 50,000 treats with the donated miles, is met. Singapore Airlines will match this with another
50,000 treats. Each donation of 450 KrisPay miles can purchase one treat. These include a samosa set, a muffin and bun set, a milk tea or
green tea set, a doughnut set, and a curry puff set. These will be provided by KrisPay partners such as Anglo-Indian Café and Bar, Cedele,
Gong Cha, Krispy Kreme, Polar Puffs & Cakes, and Sakunthala’s Food Palace. The treats will be prepared by our partners and delivered
to the recipients after the target has been reached.

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Singapore Airlines Boosts Health and Safety Measures to Enhance Customer
Journey
20
Singapore Airlines has introduced a range of health and safety initiatives, and enhanced several existing measures, in recent weeks as part
of a comprehensive review of the end-to-end customer journey. This has allowed SIA to refine the travel experience based on the advice
of medical experts, regulators and partners, as well as feedback from its customers. These initiatives help to ensure a safe and healthy
environment for customers, allowing them to travel in confidence with the Airline. Information on the health and safety measures during
the pre-flight stage, at the airport, on board the aircraft, and upon arrival is available in a new online e-brochure. This will also be sent to
all customers before their flights. These measures are part of the Company’s new #SIAcares initiative, which includes corporate social
responsibility projects that will be rolled out in the coming weeks. Every SIA Group aircraft undergoes an enhanced cleaning process
before a flight. This includes aircraft fogging procedures that follow regulatory requirements. Common surfaces and areas such as
windows, tray tables, handsets, in-flight entertainment screens, lavatories and galleys are wiped down with an approved strong
disinfectant. Headsets, headrest covers, pillow covers, bedsheets, and blankets are also washed and replaced after every flight.

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UPS (USA), Sealed Air, Smurfit Kappa and Macfarlane Packaging Simplify Wine
& Spirits Exporting
21
UPS, a global leader in logistics, global packaging experts Sealed Air, Smurfit Kappa and top UK distributor Macfarlane Packaging are
launching a new range of packaging specially designed for shipping individual bottles of spirits and wine, to help producers in the UK
and Ireland expand their markets and reach new customers. With alcohol e-sales in the UK and Ireland experiencing double digit growth,
this packaging addresses the challenge of how to safely pack and ship individual bottles that come in a range of shapes and sizes. It has
been developed and tested by UPS, in partnership with leading packaging companies Smurfit Kappa and Sealed Air, and is distributed by
Macfarlane Packaging. Alcohol producers shipping with UPS benefit from damage cover when they use this UPS Approved packaging.
There are four customisable versions of the new one-bottle packs that can accommodate most of the wine and spirits bottles on the market.
The packaging is also fully recyclable. It features the Korrvu® Retention technology by Sealed Air that allows the bottle to be suspended
in transparent film, the pack can be used for display in a shop or bar, or sent to family or friends as a gift.

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UPS (USA) Healthcare Continues Global Facility Expansion to Meet Growing
Demands in Key Markets
22
UPS announced a series of facility expansions to its healthcare-dedicated warehouse and distribution network in key global markets. This
includes new GDP-compliant space opening in Central and Eastern Europe and additional cold chain space coming online near its UPS
Worldport® facility in Louisville. The company is planning up to 1.5 million sq. ft. of cGMP distribution space for Coronavirus-related
shipments, and a new facility in Shanghai. As part of these ongoing facility enhancements, the company has committed to building additional
cooler space, and freezer space in its new GMP facility in Louisville. UPS Healthcare is also expanding its GDP facility space in Hungary,
and GMP space in the United Kingdom through its Polar Speed subsidiary where it operates a dispensing pharmacy that serves more than
20,000 patients daily. The new GMP warehouse and transportation hub will be located in the Midlands, UK, to further facilitate its clients’
growth needs. These global enhancements come soon after UPS Healthcare’s recent announcement of more than 1M sq. ft. of facility space
added in strategic markets across U.S. operations. UPS Healthcare continues to provide extensive services addressing the full range of
logistics needs from healthcare-licensed distribution space, to supply chain management, kitting, packaging and fulfilment of medical
devices, labs and clinical trial specimens.

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DHL (Germany) named a Leader in the 2020 Gartner Magic Quadrant for
Third-Party Logistics, Worldwide
23
DHL has been positioned as a Leader by Gartner, Inc., the world's leading research and advisory company, in its June 2020 Magic
Quadrant for Third-Party Logistics, Worldwide. Both DHL divisions, DHL Supply Chain and DHL Global Forwarding, were
considered within this research. DHL is one of 16 international companies recognized in this report that Gartner, evaluated based
on completeness of vision and ability to execute. In 2020, DHL is positioned highest for the ability to execute. Gartner does not
endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only
those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's
Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed
or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Deutsche Post DHL Group (Germany) wins two Gold Stevie Awards for "First
Choice Week"
24
Deutsche Post DHL Group received two Gold Stevie Awards for its "First Choice Week", a global action week held as part of the
Group-wide First Choice continuous improvement program. The renowned business award was presented to Deutsche Post DHL Group,
the world's leading logistics company, in the categories "Best Community Engagement Event" and "Communication or PR Campaign/PR
Program of the Year - Community Engagement". Even in times of Corona, the First-Choice tools and methodologies have demonstrated
their strengths. The aim of First Choice Week, which has been held annually since 2019, is to reach as many as possible of the around
550,000 employees worldwide, inform them about First Choice and involve them in using the Group's various First Choice tools. A
dedicated communications package comprising materials, ideas for activities and a broad range of giveaways compiled especially for
First Choice Week has been a resounding success. More than 110 country organizations from across the Deutsche Post DHL Group
divisions took part in "First Choice Week", organizing their own activities and events. Group Headquarters in Bonn also participates with
a comprehensive program, usually involving some 500 employees.
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Propeller Boss Cap Fins (Japan) Wins Environmental Technology Award from
Japan Association for Logistics and Transport
25
Mitsui O.S.K. Lines, Ltd. announced that Propeller Boss Cap Fins, marketed by its group company MOL Techno-Trade, Ltd. won the Award for
Logistics Environmental Impact-Reducing Technology Development in the 21st Logistics Environment Award, as selected by the Japan
Association for Logistics and Transport. PBCF is an energy-saving device attached to the propeller of a vessel. It breaks up the hub vortex
generated behind the rotating propeller. Higher fuel efficiency in turn reduces emissions of greenhouse gases, reducing the shipping industry's
environmental impact. PBCF was co-developed by MOL, West Japan Fluid Engineering Laboratory Co., Ltd., and Mikado Propeller Co., Ltd., and
has earned high regard all over the world. PBCF has been installed on over 3,400 vessels, including many owned by MOL and its group companies,
since its introduction in 1987. This track record played a key role in PBCF being selected for this prestigious award.PBCF was also selected by the
Port of Vancouver, Canada's Eco Action Program as a device that reduces underwater noise, which has a negative impact on sea life, including
whales and other underwater mammals. Vessels equipped with PBCF are eligible for preferential treatment on port dues, when transiting to the
Port of Vancouver. Inclusion in the Eco-Action Program represents another way PPCF contributes to environmental protection and conservation.
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UPS (USA) Supply Chain Solutions Recognized as A Leader in Gartner’s 2020
Magic Quadrant for Third-Party Logistics, Worldwide
26
UPS announced that its Supply Chain Solutions unit has been named as a Leader in the 2020 Gartner Magic Quadrant for Third-Party Logistics,
Worldwide report. This marks the third consecutive Gartner Magic Quadrant for Third-Party Logistics, Worldwide report in which UPS SCS has
been named a Leader and follows last year’s announcement of UPS SCS’s position as a Leader in the May 2019 Gartner Magic Quadrant for
Third-Party Logistics, North America. UPS SCS operates more than 1,000 distribution facilities and a multi-modal freight and brokerage network
that serves 220+ countries. Through continuous innovation and implementation of leading technologies, UPS SCS strives to create end-to-end
solutions that help businesses grow. UPS is a global leader in logistics, offering a broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. Headquartered in
Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s Best Customer Service company for
Shipping and Delivery services by Newsweek magazine; Forbes Most Valuable Brand in Transportation; and top rankings on the JUST 100 list for
social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and
awards.
R&R Description

R & R Updates
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UPS (USA) Named “Best SME Service Provider 2020”
27
UPS announced today that it has been ranked by Germany’s WirtschaftsWoche business magazine as the Best SME Service
Provider 2020 for package delivery based on positive customer reviews from SMEs. UPS took the top spot among seven delivery
service providers, underlining the value the company’s smart global logistics network provides to small and medium-sized
businesses looking for a growth enabler. WirtschaftsWoche commissioned ServiceValue to rank the best SME service providers,
examining 376 service providers from 34 sectors. From November 2019 to January 2020, 9,589 decision-makers, buyers and
service users in SMEs were surveyed, resulting in 25,768 customer reviews. On a scale of 0 to 100, UPS achieved a score of 70.8,
which compares with a sector average of 65.2, with respondents especially satisfied with product and service quality and
customer care.
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Lufthansa (Germany) and Independent Flight Attendants Union UFO agree on
crisis package
28
Lufthansa and the Independent Flight Attendants' Union agreed on a package of measures amounting to more than half a
billion euros to counter the economic effects of the crisis. The package of measures includes the suspension of pay increases,
a reduction in flying hours with a corresponding reduction in pay and temporary reductions in contributions to the company
pension scheme. Additionally, both parties have agreed on a package of voluntary measures and severance programs. These
include unpaid leave, voluntary measures to further reduce working hours, and the subsidized, early transfer to a company
pension scenario. With the crisis package that has now been agreed upon, the company will be able to avoid layoffs for the
22,000-cabin staff of Deutsche Lufthansa AG during the crisis. The agreements reached still require the approval of the UFO
members.
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DHL Express (Germany) expands European capacities with new gateway at
Munich International Airport
29
DHL Express Germany and the Airport Munich GmbH have concluded a contract to build a new freight building at Munich Airport, the
only Skytrax Institute certified "5-Star-Airport" in Europe. The construction site at the current parking spots P80 and P80 West will
compromise a gross floor area of more than 8,000 square meters. For the first time, the contracts were signed digitally, taking the current
restrictions into account. DHL Express plans, constructs and operates the new building on land leased from FMG. Currently, the company
has access to the freight center as a tenant of warehouse space. At the start of the operation they owned a six times larger location, in 2022
DHL Express sets a mark for further growth in Europe. The new building will include a direct airside access and two so-called PUD
fingers for pick-up and delivery where up to 65 delivery vehicles can be dispatched simultaneously. This leads to a time advantage,
particularly for clients in the south of Germany. Furthermore, the new station will meet all safety requirements of TAPA, the Transported
Asset Protection Association, and will be certified TAPA Class A for the highest security level in air transportation.
Description

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Ryanair (Ireland) And Its Irish Pilots Agree on Pay Cuts to Save Irish Pilot Jobs
30
Ryanair welcomed acceptance by 100% of its Irish Pilots of a 4-year agreement which includes a 20% pay reduction, restored over 4
years, along with productivity improvements on rosters, flexible working patterns and annual leave to minimize Irish Pilot job losses.
This agreement gives Ryanair a framework to flex its operation during the Covid-19 crisis and a pathway to recovery when the
business returns to normal in the years ahead. Earlier this week BALPA and Ryanair UK pilots accepted a similar deal to save jobs
also with 20% pay cuts and productivity improvements. Ryanair has also signed agreements with the Fórsa union for our Irish based
cabin crew and the UNITE union for our UK cabin crew on up to 10% pay reductions, fully restored over 4 years as well as
productivity improvements to save jobs. These cabin crew agreements are currently out to ballot. These agreements demonstrate that
Ryanair Pilots wish to work with the airline during the Covid-19 crisis where Ryanair will carry 50% less traffic, at significantly
lower fares for the foreseeable future.
Description

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Ryanair (Ireland) & UK Pilot Union BALPA agree on Pay Cuts to save UK Jobs
31
Ryanair welcomed BALPA’s acceptance for UK Pilots of a 4-year agreement, which includes a 20% pay reduction restored over
4 years, along with productivity improvements on rosters, flexible working patterns and annual leave to minimize UK Pilot job
losses. This agreement gives Ryanair a framework to flex its operation during the Covid-19 crisis and a pathway to recovery when
the business returns to normal in the years ahead. Ryanair welcomes this week’s confirmation that the BALPA agreement was
overwhelmingly accepted by 96% of Ryanair’s UK Pilots on a turnout of 90% which demonstrates that Ryanair Pilots are willing
to work with the company during the Covid-19 crisis where Ryanair will carry 50% less traffic, at significantly lower fares for
the foreseeable future.
Description

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Alaska Airlines (USA) adds the Embraer 175 jet to state of Alaska flying
32
Alaska Airlines will start flying the Embraer 175 jet aircraft in the state of Alaska starting in October 2020. The E175, operated by regional partner
Horizon Air, will serve select markets in Alaska. The E175 aircraft compliments the current Boeing 737 mainline flying in, to and from the state of
Alaska and is perfect for many communities where larger jets are not the best option. With no middle seats, the regional jet is configured with 12 seats
in first class, 12 in premium class and 52 in the main cabin. Onboard amenities include Wi-Fi access, and Alaska Beyond Entertainment, which includes
free movies and TV shows direct to customer devices and power outlets in first class. Alaska Airlines recently added Boeing 737 service to Cold Bay,
and started service one month early to King Salmon and Dillingham. Alaska Air Cargo also began serving Unalakleet earlier this month with our
737-700 freighters. Alaska Airlines and its regional partners serve more than 115 destinations across the United States and North America, providing
essential air service for our guests along with moving crucial cargo shipments, such as food, medicine, mail and e-commerce deliveries. With hubs in
Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for low fares, award-winning customer service and
sustainability efforts. With Alaska and its Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide.
Description

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Partner Ecosystem Updates

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ANA (Japan) Launches Real-time Capacity on cargo.one to Meet the Accelerated
Demand for E-booking Solutions
33
All Nippon Airways, Japan's largest airline, provides real-time quotes for all available air cargo capacity on leading e-booking
platform cargo.one. Through ANA and cargo. One’s partnership, announced earlier this year, the ever-growing number of
freight forwarders using cargo.one, will have easy web-based access to ANA's large network with a focus on top destinations
in Asia such as HND, NRT, HKG, SIN and more for booking with instant confirmation. Over the past week, ANA has restored
a significant number of its European cargo flights, which are all bookable by freight forwarders on cargo.one. The COVID-19
pandemic has accelerated the need for digital booking capabilities within the air cargo industry over the past months. ANA
along with other airlines, has prioritized making it easier for freight forwarders to access and book capacity in a remote work
setting. Over the course of the last year, cargo.one continues to prove its competence in deploying technology to quickly
support profound changes in an airline's digital capabilities.
Description

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CMPort(China) introduces strategic partners to promote the sustainable development
of Hambantota Port
34
China Merchants Port Holdings Co., Ltd., Fujian Transportation Maritime Silk Road Investment and Management Co. Limited and
Fujian Provincial Communication Transportation Group Co., Ltd. held a Share Transfer Deed online signing ceremony.inceCMPort
started to operate Hambantota Port from year 2017, the Company has successively introduced oil and gas business, cement loading and
unloading and maritime service to the port. As a strategic partner, FJCT’s principal businesses covered construction and operation of ports
and port-centered logistics parks, operation of modern logistics and supply chain, water/land freight transportation and tourism passenger
transportation. FJCT is a leading enterprise of port and shipping industry with large contiguous container terminals, dry bulk cargo
terminals, chemical product terminals and inland river terminals. CMPort strive to maintain the management control of HIPG while lower
our share ratio by introducing strategic investors to optimize the Company’s assets and corporate governance structure. Through the
injection of domestic and overseas resources of the parties, the partnership will not only conducive to the long-term sustainable
development of the Port, but also conducive to the sustainable appreciation of the Port as an asset.
Description

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DHL (Germany) and Air France KLM Martinair Cargo make transports of medicinal
products more transparent
35
DHL Global Forwarding and Air France KLM Martinair Cargo improve transparency in the pharmaceutical logistics chain. Together, the two
leading players in the airfreight pharmaceutical industry have created a direct host-to-host connection to enhance the data reliability and
availability for their customers. Information about deliveries can be easily accessed and monitored via DHL’s LifeTrack Portal. By joining
forces, DHL Global Forwarding and AFKLMP Cargo enhance the integration of their systems and enable shared temperature readings for
active pharma solutions. In the pharmaceutical industry, total transparency of the logistics chain is fundamental in order to maintain the
integrity of the product. The joint solution enables a host-to-host connection through an application programming interface that allows for
system-based integrated information sharing about the shipment journey, including all shipments' important milestones and temperature
checks for active containers. This facilitates both higher standards for reliability and real-time updates of product temperature in the cold chain
while it is transported in special climate-controlled containers. Currently, this service is provided at AFKLMP's largest life sciences hubs in
Amsterdam Schiphol and Paris CDG. Based on this first proof of concept, the two companies have agreed to extend the roll-out of active
container temperature readings to all the main pharma network points.
Description

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FedEx Office (USA) and Canva Redefine What’s Possible with Launch of Digital
Content and Design-to-Print Marketplace
36
FedEx Office, a world-class provider of convenient, state-of-the-art printing, packing and shipping services and subsidiary of FedEx Corp., and
Australian-born online design platform Canva, the leading content and creative design platform, have joined forces to create a digital design-to-print
marketplace making it easier for businesses to create the professionally printed materials they need to get back to business quickly and safely. The new
alliance brings together, for the first time, the nationwide network of FedEx Office stores with the world’s fastest growing online design platform from Canva,
which offers millions of images and illustrations, an extensive library of templates, and a simple drag-and-drop interface. Together, FedEx Office and Canva
empower business owners and consumers to design virtually anything and print at more than 2,000 FedEx Office locations across the U.S. One in five small
business owners said external marketing and communications are some of the major challenges they are facing as they look to reopen, according to a new
survey from FedEx Office.* They have new print needs as they update their policies to create a safe environment for customers and employees, but they don’t
have big budgets to spend. FedEx Office and Canva offer the solution. Choosing from Canva’s extensive library of customizable drag and drop designs and
content that includes stock photography, illustrations and fonts, customers can create their own professional-looking flyers, postcards, disposable menus and
more from fedex.com on any device, with next day printing on many requests available at their local FedEx Office store.
Description

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Kuehne+Nagel(Switzerland) provides e-commerce fulfilment in Poland
37
Kuehne+Nagel in Poland has signed a multi-year contract with Huel, a producer of nutritionally complete food. The dedicated Kuehne+Nagel
distribution center located in Święcice near Warsaw will receive Huel’s products from its European manufacturing sites and provide storage,
picking and packaging goods for further door-to-door distribution to twelve European countries. At the beginning, the facility will encompass
an area of over 1,000 sqm, including high pallet storage and gravity picking racks, to facilitate the process of picking and packaging orders
for customers. An automated solution for capturing photos of each packed shipment generates additional value. Kuehne+Nagel combines the
global scale of a leading logistics provider with the flexibility required in e-commerce services. It offers e-commerce fulfilment, last mile
delivery, cross-border services and digital services. With over 83,000 employees at 1,400 locations in over 100 countries, the Kuehne + Nagel
Group is one of the world's leading logistics companies. Its strong market position lies in Sea Logistics, Air Logistics, Road Logistics and
Contract Logistics, with a clear focus on integrated logistics solutions. Kuehne+Nagel has operated in Poland for more than 28 years,
providing services in 26 locations and employing over 2,300 specialists.
Description

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Kuehne+Nagel(Switzerland) manages Pearson’s entire supply chain in the peninsula
38
Kuehne+Nagel and Pearson, the world’s learning company with more than 22.500 employees operating in 70 countries, have started a multi-year
cooperation in Italy. The partnership complements the existing collaboration between Pearson and Kuehne+Nagel in several other markets, such
as in Belgium, Brazil, Luxembourg, and the United Kingdom.Going forward, Kuehne+Nagel will be the unique point of contact for all logistics
activities of Pearson Italy and will be responsible for domestic inbound and outbound transport, warehousing activities such as receiving,
put-away, picking, packing, loading, and reverse logistics. Value-added services include kitting and labelling, six transit and customer pick-up
points as well as cash on delivery. Pearson’s logistics will be managed out of Kuehne+Nagel’s logistics center in Santa Cristina e Bissone, in a
dedicated warehouse covering an area of approximately 10.000 sqm for the storage of about 12.700 pallet locations. Specific equipment has been
set up for the kitting and shrink-wrapping of books and for the labelling activity. Kuehne+Nagel will process approximately ten million books, four
million kit products and 36.500 customer shipments per year. To ensure optimal supply chain performance, Kuehne+Nagel has implemented an
EDI-based solution – allowing direct communication between Pearson’s ERP and Kuehne+Nagel’s warehouse management system – as well as a
transport management system for shipment planning and tracking.
Description

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Japan Airlines (Japan) and Bridgestone Collaborate to Improve Aircraft Maintenance
Utilizing Tire Wear Prediction Technologies
39
Japan Airlines and Bridgestone Corporation announced the decision to collaborate on utilizing tire wear prediction technologies to help
realize greater accuracy in aircraft tire management and maintenance plans. This collaboration primarily involves J-AIR, which operates
regional routes for the JAL Group out of Osaka International Airport in Japan. Aircraft tires are used under harsh operating conditions,
supporting the speed and weight of aircraft, while being exposed to repeated take-offs and landings. Typically, aircraft tires need to be
replaced after several hundred take-offs and landings. However, the rate of tire wear varies based on a variety of conditions, such as the
temperature, runway surface, and weight of the aircraft. As part of the collaboration, the aircraft insights and flight data of JAL and J-AIR
will be combined with digital tire wear prediction technologies from Bridgestone to determine the optimal time to replace tires. This
increased accuracy will help manage wheel and tire inventories and improve the efficiency of aircraft maintenance programs, while
contributing toward the environment by reducing CO2 emissions. Looking ahead, JAL and Bridgestone will continue this collaboration
in order to create valuable contributions to the industry and society.
Description

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UPS (USA) &Estafeta Make It Easier for Small Businesses in Mexico To Go Global
40
UPS and Estafeta Mexicana, S.A. de C.V. announced a commercial agreement between the two brands to provide Mexican businesses with
international shipping services to help them reach more than 220 countries and territories around the world. The agreement will also make it
possible for Mexican companies to reach their customers in the U.S. within one business day. The collaboration includes more than 160 Estafeta
service points, where businesses can easily link up with UPS’s worldwide network through a connection to UPS’s global air hub in Louisville,
Kentucky. New or current exporters will be able to reach the U.S. market in one day while taking advantage of the benefits of the new USMCA
(T-MEC) trade agreement, which reduces the time, cost and complexity involved in cross-border trade, especially for key industries such as
aerospace, automotive, manufacturing and high-tech. The Estafeta locations include those in Guadalajara, Mexico City, Monterrey and Queretaro,
territories that in the last few years have been a launching point for Mexican exporters. UPS was awarded America’s Best Customer Service
company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in Transportation; and top
rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among
other prestigious rankings and awards.
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UPS (USA) Supports USMCA’s High-Standard Rules and Fair Competition for All
Businesses
41
UPS®, a global logistics provider and leading advocate for global trade, applauds the United States, México and Canada on the entry into force of
a modernized U.S.-Mexico-Canada Agreement, a trade pact that is vital to all three economies. UPS has been a vocal supporter of trade and has
been working to ensure enactment of a USMCA that reflects the 21st-century via updated rules, particularly those that modernize customs and
border procedures. We look forward to continuing to work in partnership with the public and private sectors to make the agreement a success, so
that all three economies can continue to benefit from the economic growth and jobs that it will spur. UPS is a global leader in logistics, offering a
broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more
efficiently manage the world of business. UPS is committed to operating more sustainably – for customers, the environment and the communities
we serve around the world. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s
Best Customer Service company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in
Transportation; and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll
Reputation Quotient, among other prestigious rankings and awards.
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Miscellaneous Updates

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DSV Panalpina (Denmark) unveils ambitious targets for reducing greenhouse gas
emissions
42
DSV Panalpina announced that it was committing to the Science Based Targets initiative and that the company would develop science-based
targets for reducing its carbon footprint. They are now revealing their ambitions. DSV Panalpina commits to reducing absolute scope 1 and 2
GHG emissions 40% by 2030 from a 2019 base year. DSV Panalpina also commits to reducing absolute scope 3 GHG emissions 30% over
the same target period. Scope 1 and 2 refer to emissions from e.g. offices, warehouses and company cars, while scope 3 refers to emissions
from subcontracted freight transports. In 2019, the Group’s total emissions amounted to 16 million tones CO2e of which the largest part was
related to subcontracted freight transport. This means they must work closely with their subcontractors – shipping lines, airlines and trucking
companies – in order to reach their targets. To drive down emissions, DSV Panalpina engages in initiatives such as the sustainable fuel
partnership that was announced on 26 May 2020, which aims to develop industrial-scale production of sustainable fuels for road, maritime
and air transport by 2030. The company already works closely with its suppliers and customers to implement smarter solutions and to choose
greener options when economically feasible. Customers are offered services to optimize their supply chains in terms of cost and sustainability,
including consolidating freight and optimizing choices of transport modes, routes, and packaging to name a few areas.
Description

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UPS Japan Donates Over 5,000 Respirator Masks to Tokyo Hospital
43
UPS announced the donation of 5,250 N95 respirator masks to the Japanese Red Cross Musashino Hospital in Tokyo. The masks will
help to ensure that healthcare workers at the hospital continue to have access to the necessary supplies of personal protective
equipment as they continue to fight the spread of the coronavirus pandemic. UPS Japan has the appropriate PPE necessary to protect
its employees, while also being able to donate hospital-grade protective equipment to healthcare workers to help alleviate potential
future shortages in the global supply of N95 masks. Besides supplying its employees with PPE, UPS has moved to reduce the risk of
spreading the infection by regularly advising staff on how to minimize exposure to the virus including through the practice of social
distancing, providing the necessary supplies of PPE and implementing a contactless delivery experience by temporarily suspending
requirements for customers to sign for packages. Designated by the governments of countries around the world as a critical
infrastructure business or essential service, UPS deliveries are saving lives and livelihoods. The company offers its heartfelt thanks
to the 495,000 UPSers around the world, whose work is essential during the pandemic, and who continue to deliver safely every day.
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