Snabbare och smidigare processer för kabinpersonal, genom ny app i samarbete med SAS, IBM och Apple. Talare: Ashraf Hoseini, SAS. Per Söderberg, IBM. Presenterades på IBM BusinessConnect den 4 oktober 2016 på Stockholm Waterfront.

5. Challenges
 Latest info available only at the Crew base.
Limited access!
 Part of manuals and document in paper
 The level of information not the same for
all crew
 No accurate Flight info
 Time consuming, No flexibility
 Information is not structured and deliverd
when needed.

7. Application used by
Cabin Crew and pilots
Developed by
Apple and IBM
Modified to SAS
procedures and
needs.

8. NOTIFICATIONS
Connect Cabin Crew
and pilots
to Cabin/Pilot
Management and
Operational Control

9. Passenger list and
seat map
Easy to filter and see
different type of
passengers and need
Most important
category of
passengers shown on
the seatmap with a
symbol.

10. Connections Procedures

11. Benefits
Simplify the work
Always latest info
Access any where, any time
More time for customers
Access to same info
More flexibility
Happy Crew = Happy Customers

12. Lesson learned
 Data and system integration
 Specification of the
requirements
 End user inputs
 Communication & Information