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Results for Romania with European
Highlights
Alain Heureux, President & CEO
IAB Europe

Bucharest, 10th July 2012
@IABEurope
Presentation Agenda

 1. Introduction
    → Background
    → Coverage and Methodology

 2. Main Findings
    →   The Media Evolution
    →   Internet everywhere by any means
    →   Media multi-tasking means more active consumers
    →   Brand relationships grow via digital touchpoints
    →   The Internet is an entertainer and enabler
    →   Connectivity via mobile phones increasing engagement
    →   Instant access to information at consumers fingertips
    →   Internet enriches consumer communication
    →   Online plays a key function in the purchase funnel



                                                                2
Background

•   As part of their research remit, the IAB Europe conducts Mediascope Europe,
    widely recognised as the industry standard consumer research study on the
    European media landscape
•   The broad aim of this study is to capture the different ways in which
    consumers are developing across Europe and assess their similarities and
    differences
      → Identify changing media consumption patterns
      → Evolution of media multi-tasking and emerging and evolving online media
      → Video consumption, social media and e-commerce




                                                                                  3
Coverage and Methodology

•   Fieldwork took place in 28
    markets in February 2012
•   An Omnibus + Online                                                    Finland
    methodology was used across                            Norway                                 Russia
    all countries totalling nearly                                  Sweden            Czech
    50,000 interviews                                                                Republic
•   The application of quotas                                Denmark
                                                                         Poland
    ensured that representative                                                            Ukraine
                                           Ireland    UK
    samples were achieved in                                     Germany      Slovakia
    each Market                    Netherland                                          Romania
                                         s
       → quotas on age, gender,                                                Hungary
                                                         France
          education and regional                                                         Bulgaria
          distribution were        Belgium                                                          Turkey
                                                                         Italy
          applied                                 Spain         Slovenia
                                                                                      Greece
                                          Portugal
                                                        Switzerland   Austria   Croatia         Serbia




                                                                                                             4
Mediascope Europe - Sponsors




       Mediascope Europe 2012 is supported by over
       100 leading media companies, local IABs and
                 other trade associations


* The study is produced with the support of members and non-members of IAB Europe and in the case of non-members this does not imply any
relationship with IAB Europe other than that of Mediascope Europe sponsor




                                                                                                                                           5
Mediascope Europe – Local Sponsors – Romania




                                               6
The European TV consumption



                                                                                              14
                                                                                        hours/week in
                                                                                          Northern


                                                      16                                                                         17.7
                                                                                           Europe


                                                hours/week in                                                                   hours/week in
                                                  Western                                                                          Central &


                                                                                        16.7
                                                   Europe                                                                       Eastern Europe


                                                                                        hours/week in
                                                                                          Southern
                                                                                           Europe
                                                                                                                                        EU average = 16.8hs




        Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
                                                                                                                                                         7
The European Internet consumption



                                                                                           87%
                                                                                             in Northern
                                                                                                Europe


                                                   81%                                                                                 55%
                                                      in Western                                                                    in Central &
                                                        Europe                                                                     Eastern Europe


                                                                                           61%in Southern
                                                                                                 Europe

                                                                                                                                         EU average = 65%



       Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
                                                                                                                                                        8
The European Internet consumption


                                                                                          14.8
                                                                                          hours/week in
                                                                                            Northern


                                                         14                                                                            16.1
                                                                                             Europe


                                                  hours/week in                                                                    hours/week in
                                                    Western                                                                           Central &


                                                                                           13.8
                                                     Europe                                                                        Eastern Europe


                                                                                           hours/week in
                                                                                             Southern
                                                                                              Europe
                                                                                                                                        EU average = 14.8hs



       Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
                                                                                                                                                         9
The Media evolution



7.2m
Romanians are online




                                    Total adult Romanians population of 18.7 million



                       Base: All Respondents (Omnibus) n=1,039

                                                                                   10
The Internet evolution




                       39%
                EU: 65%, WE:81%, NE:87%, SE:61%, CEE:55%


                     Romanian Internet
              of all Romanians are online
                  users spend on average
                   18.6hrs online per
                         week
                  EU: 14.8, WE:14.0, NE:14.8, SE:13.8, CEE:16.1




                      Base: All Respondents (Omnibus) n=1,039, All Internet
                                         Users n=390                          11
The Romanian media consumption landscape

                           Penetration
                                                          EU: 95%,
      TV                      96%                     WE:94%, NE:95%,
                                                      SE:97%, CEE:95%

                                                          EU: 65%,
      Online                  39%                     WE:81%, NE:87%,
                                                      SE:61%, CEE:55%

                                                          EU: 64%,
      Radio                   47%                     WE:82%, NE:85%,
                                                      SE:68%, CEE:48%

                                                          EU: 62%,
      Newspapers              36%                     WE:70%, NE:82%,
                                                      SE:59%, CEE:56%

                                                          EU: 48%,
      Magazines               29%                     WE:63%, NE:62%,
                                                      SE:43%, CEE:39%




                     Base: All Respondents (Omnibus) n=1,039

                                                                        12
Increasing choice of Internet access


  Accessing the internet via the computer is the most popular
   method – Used by 7.0 million Romanians (38% - EU:64%)

   However 21% of all Internet users in Romanian (EU:37%) go online via
                          more than one device




                            Base: All Respondents (Omnibus) n=1,039, All Internet
                                               Users n=390
                                                                                    13
The alternative ways of going online

                1.6m Romanians go online
                using a mobile
                 → 9% of Romanians (EU:21%)
                 → Spend on average 12.4 hours per
                   week (EU:9.4hrs)
                 → 74% use their mobile to go online
                   during the day



    Starting to go online
    using a tablet
       → 1% of Romanians (EU:8%)




                           Base: All Respondents (Omnibus) n=1,039, All Mobile
                           Internet Users n=92, All Tablet Internet Users n=13, All
                                     Games Console Internet Users n=9
                                                                                      14
Media multi-tasking means more active consumers



 30%
                              of Romanians are
                              online whilst
                              watching TV
 EU: 48% WE:58% NE:59% SE:39% CEE:44%




                                        Base: All Respondents (Online ) n=1,003



                                                                                  15
Relationship between content consumption on TV and online



  2.4 hours per week across
  Romanians (EU:2.8hrs) is spent
  watching TV and online at the
  same time (11% (EU:16%) of all        Among Romanians who watch
  time spent watching TV)               TV and are online
                                        concurrently,


                                        56%                    EU: 33%



                                        state the online activity is
                                        likely to be related to the TV
                                        programme they are watching


                                   Base: All TV Viewers (Online) n=859



                                                                         16
Brand relationships grow via digital touchpoints




     51%             of Romanian Internet users agree that the way
                     a brand communicates online is important




                      Base: All Respondents (Online) n=1,008, All who use
                         both TV and Internet at the same time n=645


                                                                            17
Internet influence on brand choice and purchase decision



 58%                                                63%
                  of all Romanian                                   of all Romanian
                  Internet users                                    Internet users
                  are inclined to                                   often visit the
 find out more about products they                 websites of my favourite brands
 see advertised online
 EU: 47% WE:35% NE:34% SE:45% CEE:59%               EU: 46% WE:42% NE:34% SE:48% CEE:49%




 43%                                                51%
                    of all Romanian                                  of all Romanian
                    Internet users                                   Internet users
                    are more likely to                               state the way a
 buy a product of a brand that they                brand communicates online is
 follow on a social networking site                important in influencing my
                                                   opinion of that brand
 EU: 30% WE:19% NE:18% SE:29% CEE:42%               EU: 41% WE:31% NE:26% SE:41% CEE:51%



                                    Base: All Tablet Internet Users (Online) n=70, All
                                         Games Console Users (Online) n=25


                                                                                           18
Internet influence on purchase decisions for products




                                                  44%
                                                  of all Romanians
                                                   EU: 51% WE:52% NE:46%
                                                   SE:45% CEE:53%
                                                  Internet users state
                                                  the internet helps
                                                  them choose better
                                                  products /service
                        Base: All Internet Users (Online) n=989



                                                                           19
Consumers connecting via multiple touch-points


                        Among all Romanian
                        Smart phone users:
                             → 67% are interested in location-based
                               vouchers (EU:48%)
                             → 45% are interested in downloading a
                               mobile phone app (EU:41%)
                             → 20% are interested in QR codes (EU:32%)
   Among all Romanian
   Internet users:
      → 62% are interested in connecting via social
        networks (EU:38%)
      → 34% are interested in viewing video content as
        part of advertising campaigns (EU:30%)
      → 32% are interested in uploading video/ images
        to a brand’s website advertising (EU:24%)
                                   Base: All Internet Users (Online) n=989



                                                                             20
Benefits users get via digital


                    EU: 81%                          EU: 44%                EU: 43%
                    WE:83%                           WE:51%                 WE:54%
                    NE:85%                           NE:62%                 NE:61%
                    SE:79%                           SE:35%                 SE:44%
                    CEE:80%                          CEE:40%                CEE:32%




   85%
   of all Romanian
                              53%  of all Romanian
                                                                   23%
                                                        of all Romanian
   Internet users state            Internet users state Internet users state
   the internet helps of all Romanian Internet users state the internet
                                   the internet helps   the internet helps
   them manage their helps them managetouch with friends or relatives
                                          keep in       them book holidays
   lifestyle NE:66% SE:61% CEE:64% finances
     EU: 63% WE:62%                                     or make travel
                                                        arrangement


   46%
                                  Base: All Internet Users (Online) n=989



                                                                                      21
The internet is an entertainer and enabler



                                                         30%    of Romanians are
                                                                online during the
                                                                traditional primetime
                                                                TV evening slot
                                                                (EU:52%)




                            , All Internet Users (Online) 989



                                                                                        22
Instant access to information at consumers fingertips



                                          48%
                                          of Romanian Internet
                                          users visit news websites
                                          everyday




                      Base: All Respondents (Online) n=1,008
                                                                      23
Internet enriches consumer communication



   100%
   of Romanian Internet users
   communicate through email




                                Base: All Internet Users (Online) n=989
                                                                          24
Communication with friends and family on Social media




      93%
      of all Romanian Internet
      users have used a
      personal or professional
      Social Media website
      EU: 81%
      WE:73%, NE:80%, SE:84%, CEE:87%




                                        Base: All Internet Users (Online) n=989
                                                                                  25
Communications with brands on Social media

         Top activities carried out at least                        Top activities ever carried out
                      Monthly


   ‘Liked’/ became a fan of a brand       52%                 ‘Liked’/ became a fan of a brand         67%
                                         EU: 42%                                                       EU: 67%


   Unfriended brand                       20%                 Complained directly to a company         75%
                                          EU: 20%                                                      EU: 52%


   Complained about a brand/product       30%                 Complained about a brand/product         63%
                                          EU: 20%                                                      EU: 50%


   Complained directly to a company       20%
                                         EU: 19%              Unfriended brand                         48%
                                                                                                       EU: 47%

   Created group for favourite            18%                 Created group for favourite              40%
   brand/product                          EU: 16%             brand/product                            EU: 32%

   Created group to boycott               16%                 Created group to boycott                 34%
   brand/product                          EU: 11%             brand/product                            EU: 27%


                                                                                            %s Among Social Media users




                                               Base: All Internet Users (Online) n=989
                                                                                                                          26
To summarise


                                       Accessing the internet is no
   The Internet is increasingly        longer solely via traditional
   becoming the choice for             computer with people
   consumption of other media – TV,    accessing more and more
   radio, newspapers                   via mobiles, tablets and
                                       games consoles
      The Internet influences
      people’s perceptions of   Increasingly people are watching TV
      brands and products,      and using the internet at the same
      although this could be    time, growing tablet ownership
      further maximised         levels will only drive this media
                                convergence higher




                                                                       27
THANKS
    IAB Europe
    mediascope@iabeurope.eu




                              28

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IAB Europe Mediascope 2012 Romania

  • 1. Results for Romania with European Highlights Alain Heureux, President & CEO IAB Europe Bucharest, 10th July 2012 @IABEurope
  • 2. Presentation Agenda 1. Introduction → Background → Coverage and Methodology 2. Main Findings → The Media Evolution → Internet everywhere by any means → Media multi-tasking means more active consumers → Brand relationships grow via digital touchpoints → The Internet is an entertainer and enabler → Connectivity via mobile phones increasing engagement → Instant access to information at consumers fingertips → Internet enriches consumer communication → Online plays a key function in the purchase funnel 2
  • 3. Background • As part of their research remit, the IAB Europe conducts Mediascope Europe, widely recognised as the industry standard consumer research study on the European media landscape • The broad aim of this study is to capture the different ways in which consumers are developing across Europe and assess their similarities and differences → Identify changing media consumption patterns → Evolution of media multi-tasking and emerging and evolving online media → Video consumption, social media and e-commerce 3
  • 4. Coverage and Methodology • Fieldwork took place in 28 markets in February 2012 • An Omnibus + Online Finland methodology was used across Norway Russia all countries totalling nearly Sweden Czech 50,000 interviews Republic • The application of quotas Denmark Poland ensured that representative Ukraine Ireland UK samples were achieved in Germany Slovakia each Market Netherland Romania s → quotas on age, gender, Hungary France education and regional Bulgaria distribution were Belgium Turkey Italy applied Spain Slovenia Greece Portugal Switzerland Austria Croatia Serbia 4
  • 5. Mediascope Europe - Sponsors Mediascope Europe 2012 is supported by over 100 leading media companies, local IABs and other trade associations * The study is produced with the support of members and non-members of IAB Europe and in the case of non-members this does not imply any relationship with IAB Europe other than that of Mediascope Europe sponsor 5
  • 6. Mediascope Europe – Local Sponsors – Romania 6
  • 7. The European TV consumption 14 hours/week in Northern 16 17.7 Europe hours/week in hours/week in Western Central & 16.7 Europe Eastern Europe hours/week in Southern Europe EU average = 16.8hs Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290, 7
  • 8. The European Internet consumption 87% in Northern Europe 81% 55% in Western in Central & Europe Eastern Europe 61%in Southern Europe EU average = 65% Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290, 8
  • 9. The European Internet consumption 14.8 hours/week in Northern 14 16.1 Europe hours/week in hours/week in Western Central & 13.8 Europe Eastern Europe hours/week in Southern Europe EU average = 14.8hs Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290, 9
  • 10. The Media evolution 7.2m Romanians are online Total adult Romanians population of 18.7 million Base: All Respondents (Omnibus) n=1,039 10
  • 11. The Internet evolution 39% EU: 65%, WE:81%, NE:87%, SE:61%, CEE:55% Romanian Internet of all Romanians are online users spend on average 18.6hrs online per week EU: 14.8, WE:14.0, NE:14.8, SE:13.8, CEE:16.1 Base: All Respondents (Omnibus) n=1,039, All Internet Users n=390 11
  • 12. The Romanian media consumption landscape Penetration EU: 95%, TV 96% WE:94%, NE:95%, SE:97%, CEE:95% EU: 65%, Online 39% WE:81%, NE:87%, SE:61%, CEE:55% EU: 64%, Radio 47% WE:82%, NE:85%, SE:68%, CEE:48% EU: 62%, Newspapers 36% WE:70%, NE:82%, SE:59%, CEE:56% EU: 48%, Magazines 29% WE:63%, NE:62%, SE:43%, CEE:39% Base: All Respondents (Omnibus) n=1,039 12
  • 13. Increasing choice of Internet access Accessing the internet via the computer is the most popular method – Used by 7.0 million Romanians (38% - EU:64%) However 21% of all Internet users in Romanian (EU:37%) go online via more than one device Base: All Respondents (Omnibus) n=1,039, All Internet Users n=390 13
  • 14. The alternative ways of going online 1.6m Romanians go online using a mobile → 9% of Romanians (EU:21%) → Spend on average 12.4 hours per week (EU:9.4hrs) → 74% use their mobile to go online during the day Starting to go online using a tablet → 1% of Romanians (EU:8%) Base: All Respondents (Omnibus) n=1,039, All Mobile Internet Users n=92, All Tablet Internet Users n=13, All Games Console Internet Users n=9 14
  • 15. Media multi-tasking means more active consumers 30% of Romanians are online whilst watching TV EU: 48% WE:58% NE:59% SE:39% CEE:44% Base: All Respondents (Online ) n=1,003 15
  • 16. Relationship between content consumption on TV and online 2.4 hours per week across Romanians (EU:2.8hrs) is spent watching TV and online at the same time (11% (EU:16%) of all Among Romanians who watch time spent watching TV) TV and are online concurrently, 56% EU: 33% state the online activity is likely to be related to the TV programme they are watching Base: All TV Viewers (Online) n=859 16
  • 17. Brand relationships grow via digital touchpoints 51% of Romanian Internet users agree that the way a brand communicates online is important Base: All Respondents (Online) n=1,008, All who use both TV and Internet at the same time n=645 17
  • 18. Internet influence on brand choice and purchase decision 58% 63% of all Romanian of all Romanian Internet users Internet users are inclined to often visit the find out more about products they websites of my favourite brands see advertised online EU: 47% WE:35% NE:34% SE:45% CEE:59% EU: 46% WE:42% NE:34% SE:48% CEE:49% 43% 51% of all Romanian of all Romanian Internet users Internet users are more likely to state the way a buy a product of a brand that they brand communicates online is follow on a social networking site important in influencing my opinion of that brand EU: 30% WE:19% NE:18% SE:29% CEE:42% EU: 41% WE:31% NE:26% SE:41% CEE:51% Base: All Tablet Internet Users (Online) n=70, All Games Console Users (Online) n=25 18
  • 19. Internet influence on purchase decisions for products 44% of all Romanians EU: 51% WE:52% NE:46% SE:45% CEE:53% Internet users state the internet helps them choose better products /service Base: All Internet Users (Online) n=989 19
  • 20. Consumers connecting via multiple touch-points Among all Romanian Smart phone users: → 67% are interested in location-based vouchers (EU:48%) → 45% are interested in downloading a mobile phone app (EU:41%) → 20% are interested in QR codes (EU:32%) Among all Romanian Internet users: → 62% are interested in connecting via social networks (EU:38%) → 34% are interested in viewing video content as part of advertising campaigns (EU:30%) → 32% are interested in uploading video/ images to a brand’s website advertising (EU:24%) Base: All Internet Users (Online) n=989 20
  • 21. Benefits users get via digital EU: 81% EU: 44% EU: 43% WE:83% WE:51% WE:54% NE:85% NE:62% NE:61% SE:79% SE:35% SE:44% CEE:80% CEE:40% CEE:32% 85% of all Romanian 53% of all Romanian 23% of all Romanian Internet users state Internet users state Internet users state the internet helps of all Romanian Internet users state the internet the internet helps the internet helps them manage their helps them managetouch with friends or relatives keep in them book holidays lifestyle NE:66% SE:61% CEE:64% finances EU: 63% WE:62% or make travel arrangement 46% Base: All Internet Users (Online) n=989 21
  • 22. The internet is an entertainer and enabler 30% of Romanians are online during the traditional primetime TV evening slot (EU:52%) , All Internet Users (Online) 989 22
  • 23. Instant access to information at consumers fingertips 48% of Romanian Internet users visit news websites everyday Base: All Respondents (Online) n=1,008 23
  • 24. Internet enriches consumer communication 100% of Romanian Internet users communicate through email Base: All Internet Users (Online) n=989 24
  • 25. Communication with friends and family on Social media 93% of all Romanian Internet users have used a personal or professional Social Media website EU: 81% WE:73%, NE:80%, SE:84%, CEE:87% Base: All Internet Users (Online) n=989 25
  • 26. Communications with brands on Social media Top activities carried out at least Top activities ever carried out Monthly ‘Liked’/ became a fan of a brand 52% ‘Liked’/ became a fan of a brand 67% EU: 42% EU: 67% Unfriended brand 20% Complained directly to a company 75% EU: 20% EU: 52% Complained about a brand/product 30% Complained about a brand/product 63% EU: 20% EU: 50% Complained directly to a company 20% EU: 19% Unfriended brand 48% EU: 47% Created group for favourite 18% Created group for favourite 40% brand/product EU: 16% brand/product EU: 32% Created group to boycott 16% Created group to boycott 34% brand/product EU: 11% brand/product EU: 27% %s Among Social Media users Base: All Internet Users (Online) n=989 26
  • 27. To summarise Accessing the internet is no The Internet is increasingly longer solely via traditional becoming the choice for computer with people consumption of other media – TV, accessing more and more radio, newspapers via mobiles, tablets and games consoles The Internet influences people’s perceptions of Increasingly people are watching TV brands and products, and using the internet at the same although this could be time, growing tablet ownership further maximised levels will only drive this media convergence higher 27
  • 28. THANKS IAB Europe mediascope@iabeurope.eu 28

Editor's Notes

  1. Northern Europe: Norway, Sweden, Denmark, Finland Southern Europe: Spain, Italy, Portugal, Greece Western Europe: UK, France, Germany, Belgium, Switzerland, Netherlands, Austria, Ireland Central and Eastern Europe (CEE): Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine
  2. Western Europe = UK, France, Germany, Belgium, Switzerland, Netherlands, Austria, Ireland Northern Europe = Norway, Sweden, Denmark, Finland Southern Europe = Spain, Italy, Portugal, Greece Central and Eastern Europe = Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine
  3. Western Europe = UK, France, Germany, Belgium, Switzerland, Netherlands, Austria, Ireland Northern Europe = Norway, Sweden, Denmark, Finland Southern Europe = Spain, Italy, Portugal, Greece Central and Eastern Europe = Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine
  4. Western Europe = UK, France, Germany, Belgium, Switzerland, Netherlands, Austria, Ireland Northern Europe = Norway, Sweden, Denmark, Finland Southern Europe = Spain, Italy, Portugal, Greece Central and Eastern Europe = Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine