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Mobile in the B2B SpaceDon't get left behind... Date: July 14th 2011 Presenters:   Hanne Tuomisto-Inch, BannerEric Shimoda, Google In collaboration with
Agenda Introduction 2. Mobile insights 3. Why it’s important for B2B 4. So now what? 5. Q & A
Introduction
Mobile Insights
Mobile is growing 1 in 3 UK adults now use a smartphone Mobile will overtake PCs as most common web access device by 2013 23% of all time spent on the web is via a mobile device Source: Moneyhighstreet.comSource http://www.clickz.com
3xmore smartphones are being activated every minute around the world than there are babies being born Source: ReadWriteWeb, CTIA, March 2011
The acceleration of Mobile Source: Google
 Mobile is getting even bigger Number of EU-5 mobile users accessing the web from their phones is expected to double from 2010 to 2015 …to reach 94 million 8 Source: eMarketer, ‘Western Europe Mobile: Trend, Case Studies and Best Practices’, April 2011
It will continue to be engrained in our lives “It’s like a modern day Swiss army knife” Ian Carrington, Mobile Advertising Sales Director, EMEA 9
Mobile allows for constant connectivity 11pm PC Mobile 1pm Traffic  8pm 7am Time  10 Source: Internal Google Data 2010, typical across different markets
70% of those familiar with tablets are considering a purchase in the next 3 years  Source: eMarketer, March 2011
But...why is it important for B2B
The B2B audience is on the move ...And can work from anywhere ... at any time
Mobile drives business communicationThe primary communications tool for 56% of executives  My mobile device is my primary business communications tool Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: My mobile device is my primary business communications tool; strongly agree, agree, don’t know, disagree, strongly disagree
Executives will adopt highly evolved devices 80%of execs under 40 prefer accessing work-related emails from their mobile devices as opposed to a computer, when they are home 44% of executives under 40 agree that because of their smartphones, they no longer carry a laptop when they are out of the office Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: When I am at home, I prefer to access work-related email and information from my mobile device than from my home computer. (strongly agree, agree, disagree, strongly disagree, don’t know) Q: Because I have a smartphone, I no longer carry a laptop computer when I am not in the office. (strongly agree, agree, disagree, strongly disagree, don’t know)
Execs perform more mobile searches todaythan PC searches a year ago  2009 2010 Average number of searches per day on a PC Average number of searches per day on a mobile device 6 7 Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: On average, how many work-related searches do you conduct with a search engine each workday using a desktop, laptop or netbook computer? A mobile phone, smartphone, tablet, other mobile device?
Search trends for B2B keywords Source: Google Internal Data
Mobile also drives business transactions 59% would rather make a business-related purchase over the mobile web than over the phone 65% are comfortable making a business-related purchase on a mobile device 79% of execs are comfortable providing business contact information to a mobile website Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: I am comfortable providing business contact information to a mobile website; I am comfortable making a business-related purchase on a mobile device; I would rather  make a business-related purchase over the mobile web than over the phone.  (strongly agree, agree, don’t know, disagree, strongly disagree) 18
Mobile will grow; at the expense of computersWith smartphones & tablets taking the lead Within 3 years, 44% expect a smartphone or tablet to be their primary device for business-related use Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q. Which device do you use most frequently for business purposes today? Which device do you believe you will use most frequently for business purposes three years from now?
So now what…?
Develop & implement your mobile strategy 1 Understand the role of mobile & create a strategy 2 Implement basic best practices 3 Integrate mobile into wider mix 4 Track & test 5 Adapt
Understanding mobile good practice Develop a mobile friendly site & make sure your audience can find you
Understanding good mobile practice 2. Make sure the content is “snackable”  3. Think small, show more, tell less 4. Utilise video 5. Utilise audio podcasts 6. SMS alerts
Understanding good mobile practice 7. Make sure your social strategy includes mobile 1/2 prefer using their  mobile device to post on twitter 8. Think about how mobile interacts with offline media
Q & A
Website: www.iabuk.net Twitter: @iabuk Contact: chris@iabuk.netand hanne.tuomisto-inch@b1.com for more information on the IAB’s B2B Council. Get in touch!
Thanks!

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IAB B2B Council Mobile Whitepaper Webcast

  • 1. Mobile in the B2B SpaceDon't get left behind... Date: July 14th 2011 Presenters: Hanne Tuomisto-Inch, BannerEric Shimoda, Google In collaboration with
  • 2. Agenda Introduction 2. Mobile insights 3. Why it’s important for B2B 4. So now what? 5. Q & A
  • 5. Mobile is growing 1 in 3 UK adults now use a smartphone Mobile will overtake PCs as most common web access device by 2013 23% of all time spent on the web is via a mobile device Source: Moneyhighstreet.comSource http://www.clickz.com
  • 6. 3xmore smartphones are being activated every minute around the world than there are babies being born Source: ReadWriteWeb, CTIA, March 2011
  • 7. The acceleration of Mobile Source: Google
  • 8. Mobile is getting even bigger Number of EU-5 mobile users accessing the web from their phones is expected to double from 2010 to 2015 …to reach 94 million 8 Source: eMarketer, ‘Western Europe Mobile: Trend, Case Studies and Best Practices’, April 2011
  • 9. It will continue to be engrained in our lives “It’s like a modern day Swiss army knife” Ian Carrington, Mobile Advertising Sales Director, EMEA 9
  • 10. Mobile allows for constant connectivity 11pm PC Mobile 1pm Traffic 8pm 7am Time 10 Source: Internal Google Data 2010, typical across different markets
  • 11. 70% of those familiar with tablets are considering a purchase in the next 3 years Source: eMarketer, March 2011
  • 12. But...why is it important for B2B
  • 13. The B2B audience is on the move ...And can work from anywhere ... at any time
  • 14. Mobile drives business communicationThe primary communications tool for 56% of executives My mobile device is my primary business communications tool Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: My mobile device is my primary business communications tool; strongly agree, agree, don’t know, disagree, strongly disagree
  • 15. Executives will adopt highly evolved devices 80%of execs under 40 prefer accessing work-related emails from their mobile devices as opposed to a computer, when they are home 44% of executives under 40 agree that because of their smartphones, they no longer carry a laptop when they are out of the office Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: When I am at home, I prefer to access work-related email and information from my mobile device than from my home computer. (strongly agree, agree, disagree, strongly disagree, don’t know) Q: Because I have a smartphone, I no longer carry a laptop computer when I am not in the office. (strongly agree, agree, disagree, strongly disagree, don’t know)
  • 16. Execs perform more mobile searches todaythan PC searches a year ago 2009 2010 Average number of searches per day on a PC Average number of searches per day on a mobile device 6 7 Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: On average, how many work-related searches do you conduct with a search engine each workday using a desktop, laptop or netbook computer? A mobile phone, smartphone, tablet, other mobile device?
  • 17. Search trends for B2B keywords Source: Google Internal Data
  • 18. Mobile also drives business transactions 59% would rather make a business-related purchase over the mobile web than over the phone 65% are comfortable making a business-related purchase on a mobile device 79% of execs are comfortable providing business contact information to a mobile website Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q: I am comfortable providing business contact information to a mobile website; I am comfortable making a business-related purchase on a mobile device; I would rather make a business-related purchase over the mobile web than over the phone. (strongly agree, agree, don’t know, disagree, strongly disagree) 18
  • 19. Mobile will grow; at the expense of computersWith smartphones & tablets taking the lead Within 3 years, 44% expect a smartphone or tablet to be their primary device for business-related use Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010 Q. Which device do you use most frequently for business purposes today? Which device do you believe you will use most frequently for business purposes three years from now?
  • 21. Develop & implement your mobile strategy 1 Understand the role of mobile & create a strategy 2 Implement basic best practices 3 Integrate mobile into wider mix 4 Track & test 5 Adapt
  • 22. Understanding mobile good practice Develop a mobile friendly site & make sure your audience can find you
  • 23. Understanding good mobile practice 2. Make sure the content is “snackable” 3. Think small, show more, tell less 4. Utilise video 5. Utilise audio podcasts 6. SMS alerts
  • 24. Understanding good mobile practice 7. Make sure your social strategy includes mobile 1/2 prefer using their mobile device to post on twitter 8. Think about how mobile interacts with offline media
  • 25. Q & A
  • 26. Website: www.iabuk.net Twitter: @iabuk Contact: chris@iabuk.netand hanne.tuomisto-inch@b1.com for more information on the IAB’s B2B Council. Get in touch!