Mobile in the B2B SpaceDon't get left behind...Date: July 14th 2011Presenters:  Hanne Tuomisto-Inch, BannerEric Shimoda, GoogleIn collaboration with
AgendaIntroduction2. Mobile insights3. Why it’s important for B2B4. So now what?5. Q & A
Introduction
Mobile Insights
Mobile is growing1 in 3 UK adults now use a smartphoneMobile will overtake PCs as most common web access device by 201323% of all time spent on the web is via a mobile deviceSource: Moneyhighstreet.comSource http://www.clickz.com
3xmore smartphones are being activated every minute around the world than there are babies being bornSource: ReadWriteWeb, CTIA, March 2011
The acceleration of MobileSource: Google
 Mobile is getting even biggerNumber of EU-5 mobile users accessing the web from their phones is expected to double from 2010 to 2015…to reach94 million8Source: eMarketer, ‘Western Europe Mobile: Trend, Case Studies and Best Practices’, April 2011
It will continue to be engrained in our lives“It’s like a modern day Swiss army knife”Ian Carrington, Mobile Advertising Sales Director, EMEA9
Mobile allows for constant connectivity11pmPCMobile1pmTraffic 8pm7amTime 10Source: Internal Google Data 2010, typical across different markets
70% of those familiar with tablets are considering a purchase in the next 3 years Source: eMarketer, March 2011
But...why is it important for B2B
The B2B audience is on the move...And can work from anywhere... at any time
Mobile drives business communicationThe primary communications tool for 56% of executives My mobile device is my primary business communications toolSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: My mobile device is my primary business communications tool; strongly agree, agree, don’t know, disagree, strongly disagree
Executives will adopt highly evolved devices80%of execs under 40 prefer accessing work-related emails from their mobile devices as opposed to a computer, when they are home44% of executives under 40 agree that because of their smartphones, they no longer carry a laptop when they are out of the officeSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: When I am at home, I prefer to access work-related email and information from my mobile device than from my home computer. (strongly agree, agree, disagree, strongly disagree, don’t know)Q: Because I have a smartphone, I no longer carry a laptop computer when I am not in the office. (strongly agree, agree, disagree, strongly disagree, don’t know)
Execs perform more mobile searches todaythan PC searches a year ago 20092010Average number of searches per day on a PCAverage number of searches per day on a mobile device67Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: On average, how many work-related searches do you conduct with a search engine each workday using a desktop, laptop or netbook computer? A mobile phone, smartphone, tablet, other mobile device?
Search trends for B2B keywordsSource: Google Internal Data
Mobile also drives business transactions59%would rather make a business-related purchase over the mobile web than over the phone65%are comfortable making a business-related purchase on a mobile device79%of execs are comfortable providing business contact information to a mobile websiteSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: I am comfortable providing business contact information to a mobile website; I am comfortable making a business-related purchase on a mobile device; I would rather  make a business-related purchase over the mobile web than over the phone. (strongly agree, agree, don’t know, disagree, strongly disagree)18
Mobile will grow; at the expense of computersWith smartphones & tablets taking the leadWithin 3 years, 44% expect a smartphone or tablet to be their primary device for business-related useSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q. Which device do you use most frequently for business purposes today? Which device do you believe you will use most frequently for business purposes three years from now?
So now what…?
Develop & implement your mobile strategy1Understand the role of mobile & create a strategy2Implement basic best practices3Integrate mobile into wider mix4Track & test5Adapt
Understanding mobile good practiceDevelop a mobile friendly site & make sure your audience can find you
Understanding good mobile practice2. Make sure the content is “snackable” 3. Think small, show more, tell less4. Utilise video5. Utilise audio podcasts6. SMS alerts
Understanding good mobile practice7. Make sure your social strategy includes mobile1/2 prefer using their mobile device to post on twitter8. Think about how mobile interacts with offline media
Q & A
Website: www.iabuk.netTwitter: @iabukContact: chris@iabuk.netand hanne.tuomisto-inch@b1.comfor more information on the IAB’s B2B Council.Get in touch!
Thanks!

IAB B2B Council Mobile Whitepaper Webcast

  • 1.
    Mobile in theB2B SpaceDon't get left behind...Date: July 14th 2011Presenters: Hanne Tuomisto-Inch, BannerEric Shimoda, GoogleIn collaboration with
  • 2.
    AgendaIntroduction2. Mobile insights3.Why it’s important for B2B4. So now what?5. Q & A
  • 3.
  • 4.
  • 5.
    Mobile is growing1in 3 UK adults now use a smartphoneMobile will overtake PCs as most common web access device by 201323% of all time spent on the web is via a mobile deviceSource: Moneyhighstreet.comSource http://www.clickz.com
  • 6.
    3xmore smartphones arebeing activated every minute around the world than there are babies being bornSource: ReadWriteWeb, CTIA, March 2011
  • 7.
    The acceleration ofMobileSource: Google
  • 8.
    Mobile isgetting even biggerNumber of EU-5 mobile users accessing the web from their phones is expected to double from 2010 to 2015…to reach94 million8Source: eMarketer, ‘Western Europe Mobile: Trend, Case Studies and Best Practices’, April 2011
  • 9.
    It will continueto be engrained in our lives“It’s like a modern day Swiss army knife”Ian Carrington, Mobile Advertising Sales Director, EMEA9
  • 10.
    Mobile allows forconstant connectivity11pmPCMobile1pmTraffic 8pm7amTime 10Source: Internal Google Data 2010, typical across different markets
  • 11.
    70% of thosefamiliar with tablets are considering a purchase in the next 3 years Source: eMarketer, March 2011
  • 12.
    But...why is itimportant for B2B
  • 13.
    The B2B audienceis on the move...And can work from anywhere... at any time
  • 14.
    Mobile drives businesscommunicationThe primary communications tool for 56% of executives My mobile device is my primary business communications toolSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: My mobile device is my primary business communications tool; strongly agree, agree, don’t know, disagree, strongly disagree
  • 15.
    Executives will adopthighly evolved devices80%of execs under 40 prefer accessing work-related emails from their mobile devices as opposed to a computer, when they are home44% of executives under 40 agree that because of their smartphones, they no longer carry a laptop when they are out of the officeSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: When I am at home, I prefer to access work-related email and information from my mobile device than from my home computer. (strongly agree, agree, disagree, strongly disagree, don’t know)Q: Because I have a smartphone, I no longer carry a laptop computer when I am not in the office. (strongly agree, agree, disagree, strongly disagree, don’t know)
  • 16.
    Execs perform moremobile searches todaythan PC searches a year ago 20092010Average number of searches per day on a PCAverage number of searches per day on a mobile device67Source: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: On average, how many work-related searches do you conduct with a search engine each workday using a desktop, laptop or netbook computer? A mobile phone, smartphone, tablet, other mobile device?
  • 17.
    Search trends forB2B keywordsSource: Google Internal Data
  • 18.
    Mobile also drivesbusiness transactions59%would rather make a business-related purchase over the mobile web than over the phone65%are comfortable making a business-related purchase on a mobile device79%of execs are comfortable providing business contact information to a mobile websiteSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q: I am comfortable providing business contact information to a mobile website; I am comfortable making a business-related purchase on a mobile device; I would rather make a business-related purchase over the mobile web than over the phone. (strongly agree, agree, don’t know, disagree, strongly disagree)18
  • 19.
    Mobile will grow;at the expense of computersWith smartphones & tablets taking the leadWithin 3 years, 44% expect a smartphone or tablet to be their primary device for business-related useSource: Google and Forbes Insights “B2B Trends in Mobile & Online Video Study” December 2010Q. Which device do you use most frequently for business purposes today? Which device do you believe you will use most frequently for business purposes three years from now?
  • 20.
  • 21.
    Develop & implementyour mobile strategy1Understand the role of mobile & create a strategy2Implement basic best practices3Integrate mobile into wider mix4Track & test5Adapt
  • 22.
    Understanding mobile goodpracticeDevelop a mobile friendly site & make sure your audience can find you
  • 23.
    Understanding good mobilepractice2. Make sure the content is “snackable” 3. Think small, show more, tell less4. Utilise video5. Utilise audio podcasts6. SMS alerts
  • 24.
    Understanding good mobilepractice7. Make sure your social strategy includes mobile1/2 prefer using their mobile device to post on twitter8. Think about how mobile interacts with offline media
  • 25.
  • 26.
    Website: www.iabuk.netTwitter: @iabukContact:chris@iabuk.netand hanne.tuomisto-inch@b1.comfor more information on the IAB’s B2B Council.Get in touch!
  • 27.