SlideShare a Scribd company logo
Hyundai
Motor
company
Marketing Team B I Jung Bin Yoo, Rona Bae, So Yun Kim
New Thinking.
New Possibilities.
Situation Analysis
2
1
CONTENTS
01 Overview of the Firm
03 External Analysis
04
02 Internal Analysis & Customer Analysis
SWOT Analysis
CONTENTS
01 Overview of the Firm
03 External Analysis
04
02 Internal Analysis & Customer Analysis
SWOT Analysis
Hyundai Motor Group is the second largest automobile manufacturer in
Korea.
01 Overview of the Firm
+
4
Vision:
Safety and happiness of customers is realized in our
quality management, which leads to the creation
of unlimited value for our society
01 Overview of the Firm
HMG strives to build customer value by fulfilling economic and social
Responsibility.
“
5
Source: Hyundai Motor Group Homepage
01 Overview of the Firm
HMG strives to build customer value by fulfilling economic and social
Responsibility.
Consistent linkage between customer satisfaction and value for society.
Customer
Core
Values
Challenge
CollaborationPeople
Globality
6
Source: Hyundai Motor White Paper
CONTENTS
01 Overview of the Firm
03 External Analysis
04
02 Internal Analysis & Customer Analysis
SWOT Analysis
Hyundai conducts CSR activities to make their business stronger.
02 Hyundai Motor Group’s CSR
Sharing Profits
with stakeholders
Develop-oriented &
sustainable movement
Expanding number of
people served
Partnership with society as a
global citizen
8
Source: Forbes, Appendix 1Synergy with surrounding stakeholders
To fulfill their social responsibility, HMG has developed their 4 move
campaign.
02 4 Moves
Provide transportation
services to ensure safety
and convenience of the
mobility-impaired and
underprivileged groups
Expand safe and
enjoyable traffic culture
without car accidents
Restoring and conserving
the natural environment for
a green future
Vitalizing volunteering to
creating energy
to neighbors through
sharing concern and
passion for the welfare of
everyone
9
Source: Hyundai Motor White Paper
HMG has dedicated efforts to become a trusted company by organizing
sustainable and organized social contribution activities.
02 CSR Activities in Korea
10
Happy Move Global
Youth Volunteers
Giftcar Campaign
H-On Dream Audition
H-Star Festival
Hyundai-KOICA
Dream Center
Robocar Poli Traffic Safety Campaign
KIA Motors
Green Light
Project
Source: Community Relations White Book
To make a safer world and
healthier traffic culture
Preschoolers and lower
graders in elementary
school
02 Robocar Poli Traffic Safety Campaign
Objective
Audience
11
ü Official website
ü Internet portal sites
ü Cable TV
ü IPTV
ü YouTube
ü Mobile app
ü Roi Visual
02 Promotion of Robocar Poli
12
üSeason 1, 2, 3 (78 episodes)
ü50,000 copies
ü300 million views
üNational Police Agency, daycare centers, kindergartens
02 Public Response & Performance
13
• Robocar Poli Kid’s Café
• Seoul Character-Licensing Fair
• Children’s Safety First Experience Expo
• Robocar Poli Traffic Park
• Free of charge
• Exhibition & experience facilities
• Outdoor road traffic safety learning center
• bike safe riding experience center
• children’s school bus experience hall
• Robocar Poli traffic safety Animation Theater
02 Campaigns and Facilities
• ROI VISUAL and the Citizen’s
Coalition for Safety
• 139 classes for education in
Seoul and 6 metropolitan
cities
• Training
• Free souvenirs
• 1,050 kindergartens &
daycare centers
• 30,000 children
02 Traffic Safety Classroom with Robocar Poli
15
Created
social
contribution
projects
together
Collaboration
with professional
institutions
Production
support &
distribution
Raised awareness
on traffic safety
Cooperation
between a large
conglomerate
and a small and
medium-sized
corporation
02 Achievements
16
CONTENTS
01 Overview of the Firm
03 External Analysis
04
02 Internal Analysis & Customer Analysis
SWOT Analysis
Research of children killed in car accident were done by the Road Traffic Authority
03 Activities of Ssangyong Motor Company
71.4% of the accidents
happened while walking
88.8% of the accidents
happened while walking
Children Killed in Car Accident
Children Killed in Car
Accident in School Zone
Children Killed in Car
Accident in School Zone
47.6% of killed children has
relatively smaller body size
Therefore, the campaigns are mostly targeting the
students in 1st and 2nd grade of elementary school.
18
03 Activities of Ssangyong Motor Company
Mom’s Hand Campaign Walnut Biker Campaign
SMC focused the campaigns on little children with practical support
Holding the pickets that look like mom’s
hand while crossing the crosswalks
Encouraging kids to wear helmets while
riding bicycles
19
03 Activities of Ssangyong Motor Company
Animation character stickers Other IncentivesAround View Monitoring System
Incentives for participating in the campaigns may vary depending on their age
For Children For Adults
20
03 Activities of Renault Samsung Motors
RSM also focused the campaigns on education of traffic safety issues of
children.
2009 2011
2009
Studies were targeted only
to about 5,000 students in
grade 1 and 2
2011
The target of studies
increased to 6300
schools every year
Growth of Target Range
21
03 Activities of Renault Samsung Motors
RSM grabbed the children’s attention with hand signal dance with a logo
song specifically for the campaign.
Street (Ga-Do) Campaign includes
flashmobs that are done by these
heroes in Busan Child Park.
The lyrics of this logo song were
constructed through picking out the
best comments in response to an SNS
posting online.
22
03 Activities of Renault Samsung Motors
RSM also hosted some events that the children can enjoy.
Traffic Safety Board Game Children Traffic Safety Competition
23
CONTENTS
01 Overview of the Firm
03 External Analysis
04
02 Internal Analysis & Customer Analysis
SWOT Analysis
S
W
T
O
ü Hyundai holds strong reputation for its CSR &
positive outcomes
ü Positive enterprise image for educational
purposes – Cooperation with CSS & Roi Visual
ü Raise awareness on traffic safety
ü External firms’ campaigns have targeted
Busan-specific areas only
ü Increasing social concern for car accidents
in school zones
ü Marketing through SNS
04 SWOT Analysis
Our SWOT Analysis based on our internal and external analysis.
ü Competitive firms are reaching wider audience
ü Competing firms more competent in terms of
giving out practical incentives
ü Limited target audience coverage
ü Coverage lacks focus & relevance
25
Thank you
For your attention .
2
Appendix
Appendix #1 HMG’s Commitment in CSR
“Our concept of CSR at Hyundai isn’t driven by a specific metric or corporate mandate.
Rather, what we’ve found is that our CSR initiatives bind us all together – from our dealers
to our employees to our customers – in a way that makes our business stronger. We’ve
developed a more intuitive sense about the importance of deep connections with our
communities, not only through providing great products, but also by giving back our time,
talent and resources to solve big problems in society. Together, we can do good
things. We work proudly with communities all across the country in a number of ways.
….
It’s a commitment that delivers a critical social need, and a commitment that through the
unifying force it provides at Hyundai, helps us in all aspects of our business.”
Source: Forbes ‘How Does Hyundai Think About CSR, Sustainability And Clean Energy?’
Appendix #2 SMC Walnut Biker Campaign
Walnut Biker Campaign includes both
online – signing the signature through
online website – and offline – physical
learning processes. By participating on
online activity, SMC provides helmets and
protections for riding bicycles. Since the
cost of these protections were extremely
expensive, it was a big hit for both adults
and children.
http://blog.naver.com/viphys/140169835791
http://blog.daum.net/rotel/13491475
http://blog.naver.com/moonyoung22/50154088478
• Hyundai Motor Global Social Contribution Activities White
Paper. Tech. N.p.: n.p., 2013. Web.
• HMC CSR. N.p., 2016. Web.
• Hyundai Motor Robocar Poli. N.p., n.d. Web.
• Roivisual. "Robocar POLI TV." YouTube. YouTube, n.d. Web.
• “Robocar Poli - Google Search." - Google Images. N.p., n.d.
Web.
Works Cited

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Hyundai Motor Group CSR Campaign

  • 1. Hyundai Motor company Marketing Team B I Jung Bin Yoo, Rona Bae, So Yun Kim New Thinking. New Possibilities. Situation Analysis 2 1
  • 2. CONTENTS 01 Overview of the Firm 03 External Analysis 04 02 Internal Analysis & Customer Analysis SWOT Analysis
  • 3. CONTENTS 01 Overview of the Firm 03 External Analysis 04 02 Internal Analysis & Customer Analysis SWOT Analysis
  • 4. Hyundai Motor Group is the second largest automobile manufacturer in Korea. 01 Overview of the Firm + 4
  • 5. Vision: Safety and happiness of customers is realized in our quality management, which leads to the creation of unlimited value for our society 01 Overview of the Firm HMG strives to build customer value by fulfilling economic and social Responsibility. “ 5 Source: Hyundai Motor Group Homepage
  • 6. 01 Overview of the Firm HMG strives to build customer value by fulfilling economic and social Responsibility. Consistent linkage between customer satisfaction and value for society. Customer Core Values Challenge CollaborationPeople Globality 6 Source: Hyundai Motor White Paper
  • 7. CONTENTS 01 Overview of the Firm 03 External Analysis 04 02 Internal Analysis & Customer Analysis SWOT Analysis
  • 8. Hyundai conducts CSR activities to make their business stronger. 02 Hyundai Motor Group’s CSR Sharing Profits with stakeholders Develop-oriented & sustainable movement Expanding number of people served Partnership with society as a global citizen 8 Source: Forbes, Appendix 1Synergy with surrounding stakeholders
  • 9. To fulfill their social responsibility, HMG has developed their 4 move campaign. 02 4 Moves Provide transportation services to ensure safety and convenience of the mobility-impaired and underprivileged groups Expand safe and enjoyable traffic culture without car accidents Restoring and conserving the natural environment for a green future Vitalizing volunteering to creating energy to neighbors through sharing concern and passion for the welfare of everyone 9 Source: Hyundai Motor White Paper
  • 10. HMG has dedicated efforts to become a trusted company by organizing sustainable and organized social contribution activities. 02 CSR Activities in Korea 10 Happy Move Global Youth Volunteers Giftcar Campaign H-On Dream Audition H-Star Festival Hyundai-KOICA Dream Center Robocar Poli Traffic Safety Campaign KIA Motors Green Light Project Source: Community Relations White Book
  • 11. To make a safer world and healthier traffic culture Preschoolers and lower graders in elementary school 02 Robocar Poli Traffic Safety Campaign Objective Audience 11
  • 12. ü Official website ü Internet portal sites ü Cable TV ü IPTV ü YouTube ü Mobile app ü Roi Visual 02 Promotion of Robocar Poli 12
  • 13. üSeason 1, 2, 3 (78 episodes) ü50,000 copies ü300 million views üNational Police Agency, daycare centers, kindergartens 02 Public Response & Performance 13
  • 14. • Robocar Poli Kid’s Café • Seoul Character-Licensing Fair • Children’s Safety First Experience Expo • Robocar Poli Traffic Park • Free of charge • Exhibition & experience facilities • Outdoor road traffic safety learning center • bike safe riding experience center • children’s school bus experience hall • Robocar Poli traffic safety Animation Theater 02 Campaigns and Facilities
  • 15. • ROI VISUAL and the Citizen’s Coalition for Safety • 139 classes for education in Seoul and 6 metropolitan cities • Training • Free souvenirs • 1,050 kindergartens & daycare centers • 30,000 children 02 Traffic Safety Classroom with Robocar Poli 15
  • 16. Created social contribution projects together Collaboration with professional institutions Production support & distribution Raised awareness on traffic safety Cooperation between a large conglomerate and a small and medium-sized corporation 02 Achievements 16
  • 17. CONTENTS 01 Overview of the Firm 03 External Analysis 04 02 Internal Analysis & Customer Analysis SWOT Analysis
  • 18. Research of children killed in car accident were done by the Road Traffic Authority 03 Activities of Ssangyong Motor Company 71.4% of the accidents happened while walking 88.8% of the accidents happened while walking Children Killed in Car Accident Children Killed in Car Accident in School Zone Children Killed in Car Accident in School Zone 47.6% of killed children has relatively smaller body size Therefore, the campaigns are mostly targeting the students in 1st and 2nd grade of elementary school. 18
  • 19. 03 Activities of Ssangyong Motor Company Mom’s Hand Campaign Walnut Biker Campaign SMC focused the campaigns on little children with practical support Holding the pickets that look like mom’s hand while crossing the crosswalks Encouraging kids to wear helmets while riding bicycles 19
  • 20. 03 Activities of Ssangyong Motor Company Animation character stickers Other IncentivesAround View Monitoring System Incentives for participating in the campaigns may vary depending on their age For Children For Adults 20
  • 21. 03 Activities of Renault Samsung Motors RSM also focused the campaigns on education of traffic safety issues of children. 2009 2011 2009 Studies were targeted only to about 5,000 students in grade 1 and 2 2011 The target of studies increased to 6300 schools every year Growth of Target Range 21
  • 22. 03 Activities of Renault Samsung Motors RSM grabbed the children’s attention with hand signal dance with a logo song specifically for the campaign. Street (Ga-Do) Campaign includes flashmobs that are done by these heroes in Busan Child Park. The lyrics of this logo song were constructed through picking out the best comments in response to an SNS posting online. 22
  • 23. 03 Activities of Renault Samsung Motors RSM also hosted some events that the children can enjoy. Traffic Safety Board Game Children Traffic Safety Competition 23
  • 24. CONTENTS 01 Overview of the Firm 03 External Analysis 04 02 Internal Analysis & Customer Analysis SWOT Analysis
  • 25. S W T O ü Hyundai holds strong reputation for its CSR & positive outcomes ü Positive enterprise image for educational purposes – Cooperation with CSS & Roi Visual ü Raise awareness on traffic safety ü External firms’ campaigns have targeted Busan-specific areas only ü Increasing social concern for car accidents in school zones ü Marketing through SNS 04 SWOT Analysis Our SWOT Analysis based on our internal and external analysis. ü Competitive firms are reaching wider audience ü Competing firms more competent in terms of giving out practical incentives ü Limited target audience coverage ü Coverage lacks focus & relevance 25
  • 26. Thank you For your attention . 2
  • 28. Appendix #1 HMG’s Commitment in CSR “Our concept of CSR at Hyundai isn’t driven by a specific metric or corporate mandate. Rather, what we’ve found is that our CSR initiatives bind us all together – from our dealers to our employees to our customers – in a way that makes our business stronger. We’ve developed a more intuitive sense about the importance of deep connections with our communities, not only through providing great products, but also by giving back our time, talent and resources to solve big problems in society. Together, we can do good things. We work proudly with communities all across the country in a number of ways. …. It’s a commitment that delivers a critical social need, and a commitment that through the unifying force it provides at Hyundai, helps us in all aspects of our business.” Source: Forbes ‘How Does Hyundai Think About CSR, Sustainability And Clean Energy?’
  • 29. Appendix #2 SMC Walnut Biker Campaign Walnut Biker Campaign includes both online – signing the signature through online website – and offline – physical learning processes. By participating on online activity, SMC provides helmets and protections for riding bicycles. Since the cost of these protections were extremely expensive, it was a big hit for both adults and children. http://blog.naver.com/viphys/140169835791 http://blog.daum.net/rotel/13491475 http://blog.naver.com/moonyoung22/50154088478
  • 30. • Hyundai Motor Global Social Contribution Activities White Paper. Tech. N.p.: n.p., 2013. Web. • HMC CSR. N.p., 2016. Web. • Hyundai Motor Robocar Poli. N.p., n.d. Web. • Roivisual. "Robocar POLI TV." YouTube. YouTube, n.d. Web. • “Robocar Poli - Google Search." - Google Images. N.p., n.d. Web. Works Cited