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HARVARD IT 5-YEAR PLAN
To assure Harvard’s leadership in IT:
We strive to make it easier for faculty, students, and staff to teach, research, learn, and
work through the effective use of information technology.
HUIT will deliver:
• new applications and services rapidly & seamlessly through greater maturity in
o ITIL
o Agile
o Project Management
• all new applications and 75% of existing applications in the cloud
• FAS and CA IT plans aligned with CIO Council Strategic Plan and School IT plans
• simple financial model to improve decision-making
• robust people plans to enable a nimble, embedded, and empathetic workforce
VISION
V2.0
	
  
MISSION
	
  
HARVARD 5-
YEAR IT PLAN
ANNUAL
GOALS
	
  
MISSION
VISION V2.0
I.	
  Service	
  Delivery	
  
	
  
1. Define operations alerting and monitoring tools
2. Build out Allston campus infrastructure and support House Renewal
3. Create and deliver university-wide information security metrics
4. Increase digital storage capacity to support Harvard Library's digital
collections
5. Develop and implement modules for Aurora
6. Begin the implementation phases for GMAS 2.0
7. Establish cross-organizational planning and support for technology in
learning spaces
8. Simplify the data center network
9. Develop network architecture to support the cloud
10. Develop cloud-based team and service offering
11. Establish DevOps team and service offering
12. Roll out an integrated Salesforce CRM (customer relationship
management) service offering for university-wide use
13. Transform discovery and access to library collections with new search
platform
14. Leverage central logging and improve security information and event
management (SIEM) capabilities
15. Define plan for migration to the cloud and disaster recovery
16. Define and operationalize business continuity processes for enterprise
systems
17. Promote ITSM maturity to strengthen service delivery
36. Integrate "living the HUIT values" into the culture
37. Execute initial phases of strategic workforce development plan
38. Enhance manager effectiveness across HUIT
39. Simplify financial models to enable decisions and investments
40. Expand HUIT communications
IV.	
  Workforce	
  Development	
  
24. Execute plan to establish strategic IT procurement and vendor
management
25. Enhance PMO
26. Deliver the Teaching & Learning Technologies program on time and
on budget (TLT)
27. Provide provisioning and authentication support for the university
(IAM)
28. Roll out Office 365 to all Schools (Collaboration)
29. Deliver the Student Information System program on time and on
budget (SIS)
30. Codify standard processes for user experience (UX) design
31. Complete plan and deliver first phase of Unified Communications (UC)
32. Deliver information security risk mitigation program (InfoSec)
33. Launch a university-wide administrative data initiative to support decision-
making (University Systems Integration)
34. Establish shared digital video strategy and services (Video)
35. Partner with the Vice Provost for Research to develop research computing
and data storage master plan (Research Computing)
III.	
  Capital	
  Investment	
  and	
  Program	
  Management	
  
II.	
  Strategy,	
  Planning,	
  and	
  Policies	
  
BOLD	
  indicates	
  a	
  Top	
  Ten	
  goal	
  
HUIT FY15 Top 40 Goals
18. Update university IT strategic plan
19. Create multi-year IT investment plan for the university
20. Establish an enterprise IT architecture
21. Implement an architecture and engineering review process
22. Improve Harvard-wide engineering practices
23. Develop IT plan for FAS, Library, and Central Administration
	
  

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Huitfy15top40handout2

  • 1.     HARVARD IT 5-YEAR PLAN To assure Harvard’s leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. HUIT will deliver: • new applications and services rapidly & seamlessly through greater maturity in o ITIL o Agile o Project Management • all new applications and 75% of existing applications in the cloud • FAS and CA IT plans aligned with CIO Council Strategic Plan and School IT plans • simple financial model to improve decision-making • robust people plans to enable a nimble, embedded, and empathetic workforce VISION V2.0   MISSION   HARVARD 5- YEAR IT PLAN ANNUAL GOALS   MISSION VISION V2.0
  • 2. I.  Service  Delivery     1. Define operations alerting and monitoring tools 2. Build out Allston campus infrastructure and support House Renewal 3. Create and deliver university-wide information security metrics 4. Increase digital storage capacity to support Harvard Library's digital collections 5. Develop and implement modules for Aurora 6. Begin the implementation phases for GMAS 2.0 7. Establish cross-organizational planning and support for technology in learning spaces 8. Simplify the data center network 9. Develop network architecture to support the cloud 10. Develop cloud-based team and service offering 11. Establish DevOps team and service offering 12. Roll out an integrated Salesforce CRM (customer relationship management) service offering for university-wide use 13. Transform discovery and access to library collections with new search platform 14. Leverage central logging and improve security information and event management (SIEM) capabilities 15. Define plan for migration to the cloud and disaster recovery 16. Define and operationalize business continuity processes for enterprise systems 17. Promote ITSM maturity to strengthen service delivery 36. Integrate "living the HUIT values" into the culture 37. Execute initial phases of strategic workforce development plan 38. Enhance manager effectiveness across HUIT 39. Simplify financial models to enable decisions and investments 40. Expand HUIT communications IV.  Workforce  Development   24. Execute plan to establish strategic IT procurement and vendor management 25. Enhance PMO 26. Deliver the Teaching & Learning Technologies program on time and on budget (TLT) 27. Provide provisioning and authentication support for the university (IAM) 28. Roll out Office 365 to all Schools (Collaboration) 29. Deliver the Student Information System program on time and on budget (SIS) 30. Codify standard processes for user experience (UX) design 31. Complete plan and deliver first phase of Unified Communications (UC) 32. Deliver information security risk mitigation program (InfoSec) 33. Launch a university-wide administrative data initiative to support decision- making (University Systems Integration) 34. Establish shared digital video strategy and services (Video) 35. Partner with the Vice Provost for Research to develop research computing and data storage master plan (Research Computing) III.  Capital  Investment  and  Program  Management   II.  Strategy,  Planning,  and  Policies   BOLD  indicates  a  Top  Ten  goal   HUIT FY15 Top 40 Goals 18. Update university IT strategic plan 19. Create multi-year IT investment plan for the university 20. Establish an enterprise IT architecture 21. Implement an architecture and engineering review process 22. Improve Harvard-wide engineering practices 23. Develop IT plan for FAS, Library, and Central Administration