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Key Strategies for
Compensating Physician
Administrative Positions
September 19, 2013
Allison Pullins,
Director
2
Outline:
• Common challenges determining administrative
compensation
• Leveraging market data effectively
• Successful strategies for organization-wide policy
• Top five tips for establishing payment rates
Introducing MD Ranger
• Provides market data benchmarks for broad range of
administrative services
• Helps to negotiate competitive contracts
• Documents compliance and uncovers potential risks
• Identifies opportunities for cost reduction
• Provides tools to compare a hospital’s internal data to
benchmarks, tools for budgeting
• Generates contract-specific reports for compliance
documentation
3
Our Benchmarks:
• 65 medical directorships: hours, hourly, and annual
rates
• Committee and meeting attendance
• Quality initiatives
• EHR and IT initiatives
• Department chairs and section chiefs
• Medical staff officers and leadership
• Diagnostic and testing services
4
Introducing Allison
5
• Director at MD Ranger, Inc
• Background in physician
marketing, recruitment,
engagement, compensation,
negotiations
• Helps MD Ranger subscribers
leverage the data, analyze
internal costs
Introducing Michael
• 32 years experience in
healthcare as administrator
and consultant
• Founded two firms:
HealthWorks, Inc and MD
Ranger, Inc
• Areas of expertise include:
strategic planning,
operations improvement,
physician contracting, and
medical staff development
6
Background
7
A Perfect Storm…
• Attitude shifts for coverage and leadership duties
• Pressures on physician incomes
• Shortage of providers
• Two forces leading to increased need for defined levels of
physician leadership and coverage:
• EMS agency driven specialized emergency oriented services (trauma
centers, STEMI centers, stroke centers, pediatric emergency centers, etc.)
• Hospital business development in those emergency-oriented services plus
other specialized centers (neurosciences, cardiac, PICU, NICU, high risk
OB, etc.)
• Stark, Anti-Kickback laws
• Hospital pressures to reduce costs
8
Physician Costs on the Rise
9
$-
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
$6,000,000
$7,000,000
$8,000,000
$9,000,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Total Physician Costs
Call Coverage, Medical Directors, Hospital Based Groups
Source: California Public Data
Southern California (112 Trauma & Non-Trauma Hospitals)
Northern California (46 Non Trauma)
Common Challenges
Determining Administrative
Compensation
10
There’s a Lot to Consider:
• Is the position necessary?
• If so, should you factor opportunity cost, especially on
more highly-compensated specialties?
• What current hospital policies could complicate
setting physician administrative rates?
• Should the amount of hours required for the position
impact the hourly rate?
• Does the position significantly reduce a physician’s
potential compensation related to her practice?
11
Ways to Determine the Need for a Particular
Position
• Use benchmarks to learn how often similar hospitals
engage such as position (and how many hours they
pay for)
• Use benchmarks to learn how your hospital
compares to similar hospitals in terms of total number
of medical directors, total hours of services and total
dollars of cost
• Identify unique factors that affect your situation, e.g.
quality initiatives, adverse payer mix, burdensome
call schedule, unique qualifications
12
Considering Opportunity Cost
• Definition: The cost of an activity measured in terms
of the value of the next best alternative, i.e. the one
that is not chosen.
For physicians, this generally means could they see more patients if
they were not doing this job
• Single-specialty requirement or flexible?
• Situation-specific?
• Alternatives?
13
OIG Advisory
14
“Moreover, depending on the circumstances,
problematic compensation structures that might
disguise kickback payments could include, by
way of example: (i) ‘lost opportunity’ or similarly
designed payments that do not reflect bona fide
lost income…”
What if Policy Stands in the Way?
• How does your organization approach medical
director rates?
• Why was this policy implemented?
• Is it appropriate to make an exception to the rule for a
particular position?
15
Leveraging Market Data
Effectively
16
Attributes of High-Quality Data
• Sample size
• Participant characteristics
• Consistent, comprehensive collection method
• Thorough and transparent auditing processes
• Specificity and ‘match’ of job description
17
What Does Market Data Reveal?
• What similar hospitals pay
• How rates are distributed
• Hours per month
• Annual payments
• Hourly rates
• Number of positions per service
18
The Experiment
Are opportunity costs for higher compensated specialty
physicians reflected in market data?
• Looked at 154 contracts from MD Ranger’s 2012-13 Report on
Medical Directorships
• Data taken from from administrative/directorship contracts
• Divided 11 specialties into two groups: lower compensation and
higher compensation specialties
19
The Analysis
High-paying specialties
include:
• Interventional cardiology
• Emergency medicine
• Electrophysiology
• Cardiovascular surgery
• Trauma surgery
• Orthopedic surgery
• Neurosurgery
20
Low-paying specialties
include:
• Internal medicine
• Internal medicine hospitalist
• Family practice
• Pediatrics
Data Supports Influence of Opportunity
Costs for Higher Paid Specialties
• Analysis reveals that on average, medical
administrative agreements reflect a premium for the
higher compensation specialties (39%)
• This occurs about half the time in higher paid
specialties (see chart on following slide)
• The degree of variability relative to average pay rate
are significantly greater for the higher-compensated
specialties, reflecting the widespread influence of
both opportunity cost and normative pay policies.
21
Distribution of Hourly Rates
22
0
5
10
15
20
25
30
35
40
$25 $50 $75 $100 $125 $150 $175 $200 $225 $250 $275 $300 $325 $350 $375
NumberofContracts
Hourly Rate
Low-paying Services
High-Paying Services
Top Five Highest Compensated
Specialties for Medical Directorships
23
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
$90,000
$100,000
MedianTotalAnnualPayment
Highest Number of Hours for Top Five
Compensated Specialties for Medical
Directorships
24
0
100
200
300
400
500
600
AnnualHours
Top Five Highest Compensated Specialties
Hourly Rates for Medical Directorships
25
Strategies for Organizational
Policy
26
Pressure from All Sides
• Consistency with internal policies
• Cost considerations
• Honoring the physician’s perspective, requirements
• Compliance/external validation
27
Meeting in the Middle: Case Study
from Cardigan Health*
28
Reluctant
Payer
Proactive
Buyer
Overall financial and service goals
that guide policies and procedures
Optimal Contract
Terms
185 separate agreements (involving approximately 650 physicians)
55 leadership; 65 medical directors; 51 emergency call coverage; 14 hospital-
based groups
*Pseudonym
What is Needed for this Approach?
• Consistent method to benchmark performance
• Deliberate and careful cost analysis
• Context, context, context
• Principles, guidelines, and procedures defined at the
executive level to steer policy
29
Five Practical Tips for
Establishing Rates
30
1) Use high-quality data to analyze the
market
• Make only apples to apples comparisons
• Consider sample size
• Focus on similar organizations
• Be consistent in application of guidelines
31
2) Carefully outline expectations and
duties of the role
• Consider job description
• Is the position truly necessary?
• Are efforts duplicated?
• What’s the scope? How many hours per month?
32
3) Determine if the role is truly
specialty specific
• Could this role be filled by a physician with a different
specialty?
• Effect on overall rate
33
4) Determine that the paid hours per
month and rate paid are within reason
• Is the role a typical directorship role, or are there
“above and beyond” duties like starting a clinical
program or service line from scratch?
• Beware of hidden compliance risks in number of
hours per month or number of positions per service
• Take a second look at low or average rates
34
5) Consider your organization’s
policies and strategic goals
• Does this position help achieve overall goals?
• Does your organization have strict rules regarding
medical director and administrative compensation? If
so, are there creative approaches?
• Should you build in incentive payment terms to
achieve organizational objectives?
35
Questions?
36
We want to hear from you!
Michael Heil
Founder
mheil@mdranger.com
650-692-8873
www.mdranger.com
37
Allison Pullins
Director
apullins@mdranger.com
650-692-8873

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Key Strategies for Compensating Physician Administrative Positions

  • 1. 1 Key Strategies for Compensating Physician Administrative Positions September 19, 2013 Allison Pullins, Director
  • 2. 2 Outline: • Common challenges determining administrative compensation • Leveraging market data effectively • Successful strategies for organization-wide policy • Top five tips for establishing payment rates
  • 3. Introducing MD Ranger • Provides market data benchmarks for broad range of administrative services • Helps to negotiate competitive contracts • Documents compliance and uncovers potential risks • Identifies opportunities for cost reduction • Provides tools to compare a hospital’s internal data to benchmarks, tools for budgeting • Generates contract-specific reports for compliance documentation 3
  • 4. Our Benchmarks: • 65 medical directorships: hours, hourly, and annual rates • Committee and meeting attendance • Quality initiatives • EHR and IT initiatives • Department chairs and section chiefs • Medical staff officers and leadership • Diagnostic and testing services 4
  • 5. Introducing Allison 5 • Director at MD Ranger, Inc • Background in physician marketing, recruitment, engagement, compensation, negotiations • Helps MD Ranger subscribers leverage the data, analyze internal costs
  • 6. Introducing Michael • 32 years experience in healthcare as administrator and consultant • Founded two firms: HealthWorks, Inc and MD Ranger, Inc • Areas of expertise include: strategic planning, operations improvement, physician contracting, and medical staff development 6
  • 8. A Perfect Storm… • Attitude shifts for coverage and leadership duties • Pressures on physician incomes • Shortage of providers • Two forces leading to increased need for defined levels of physician leadership and coverage: • EMS agency driven specialized emergency oriented services (trauma centers, STEMI centers, stroke centers, pediatric emergency centers, etc.) • Hospital business development in those emergency-oriented services plus other specialized centers (neurosciences, cardiac, PICU, NICU, high risk OB, etc.) • Stark, Anti-Kickback laws • Hospital pressures to reduce costs 8
  • 9. Physician Costs on the Rise 9 $- $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000 $7,000,000 $8,000,000 $9,000,000 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Total Physician Costs Call Coverage, Medical Directors, Hospital Based Groups Source: California Public Data Southern California (112 Trauma & Non-Trauma Hospitals) Northern California (46 Non Trauma)
  • 11. There’s a Lot to Consider: • Is the position necessary? • If so, should you factor opportunity cost, especially on more highly-compensated specialties? • What current hospital policies could complicate setting physician administrative rates? • Should the amount of hours required for the position impact the hourly rate? • Does the position significantly reduce a physician’s potential compensation related to her practice? 11
  • 12. Ways to Determine the Need for a Particular Position • Use benchmarks to learn how often similar hospitals engage such as position (and how many hours they pay for) • Use benchmarks to learn how your hospital compares to similar hospitals in terms of total number of medical directors, total hours of services and total dollars of cost • Identify unique factors that affect your situation, e.g. quality initiatives, adverse payer mix, burdensome call schedule, unique qualifications 12
  • 13. Considering Opportunity Cost • Definition: The cost of an activity measured in terms of the value of the next best alternative, i.e. the one that is not chosen. For physicians, this generally means could they see more patients if they were not doing this job • Single-specialty requirement or flexible? • Situation-specific? • Alternatives? 13
  • 14. OIG Advisory 14 “Moreover, depending on the circumstances, problematic compensation structures that might disguise kickback payments could include, by way of example: (i) ‘lost opportunity’ or similarly designed payments that do not reflect bona fide lost income…”
  • 15. What if Policy Stands in the Way? • How does your organization approach medical director rates? • Why was this policy implemented? • Is it appropriate to make an exception to the rule for a particular position? 15
  • 17. Attributes of High-Quality Data • Sample size • Participant characteristics • Consistent, comprehensive collection method • Thorough and transparent auditing processes • Specificity and ‘match’ of job description 17
  • 18. What Does Market Data Reveal? • What similar hospitals pay • How rates are distributed • Hours per month • Annual payments • Hourly rates • Number of positions per service 18
  • 19. The Experiment Are opportunity costs for higher compensated specialty physicians reflected in market data? • Looked at 154 contracts from MD Ranger’s 2012-13 Report on Medical Directorships • Data taken from from administrative/directorship contracts • Divided 11 specialties into two groups: lower compensation and higher compensation specialties 19
  • 20. The Analysis High-paying specialties include: • Interventional cardiology • Emergency medicine • Electrophysiology • Cardiovascular surgery • Trauma surgery • Orthopedic surgery • Neurosurgery 20 Low-paying specialties include: • Internal medicine • Internal medicine hospitalist • Family practice • Pediatrics
  • 21. Data Supports Influence of Opportunity Costs for Higher Paid Specialties • Analysis reveals that on average, medical administrative agreements reflect a premium for the higher compensation specialties (39%) • This occurs about half the time in higher paid specialties (see chart on following slide) • The degree of variability relative to average pay rate are significantly greater for the higher-compensated specialties, reflecting the widespread influence of both opportunity cost and normative pay policies. 21
  • 22. Distribution of Hourly Rates 22 0 5 10 15 20 25 30 35 40 $25 $50 $75 $100 $125 $150 $175 $200 $225 $250 $275 $300 $325 $350 $375 NumberofContracts Hourly Rate Low-paying Services High-Paying Services
  • 23. Top Five Highest Compensated Specialties for Medical Directorships 23 $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000 $90,000 $100,000 MedianTotalAnnualPayment
  • 24. Highest Number of Hours for Top Five Compensated Specialties for Medical Directorships 24 0 100 200 300 400 500 600 AnnualHours
  • 25. Top Five Highest Compensated Specialties Hourly Rates for Medical Directorships 25
  • 27. Pressure from All Sides • Consistency with internal policies • Cost considerations • Honoring the physician’s perspective, requirements • Compliance/external validation 27
  • 28. Meeting in the Middle: Case Study from Cardigan Health* 28 Reluctant Payer Proactive Buyer Overall financial and service goals that guide policies and procedures Optimal Contract Terms 185 separate agreements (involving approximately 650 physicians) 55 leadership; 65 medical directors; 51 emergency call coverage; 14 hospital- based groups *Pseudonym
  • 29. What is Needed for this Approach? • Consistent method to benchmark performance • Deliberate and careful cost analysis • Context, context, context • Principles, guidelines, and procedures defined at the executive level to steer policy 29
  • 30. Five Practical Tips for Establishing Rates 30
  • 31. 1) Use high-quality data to analyze the market • Make only apples to apples comparisons • Consider sample size • Focus on similar organizations • Be consistent in application of guidelines 31
  • 32. 2) Carefully outline expectations and duties of the role • Consider job description • Is the position truly necessary? • Are efforts duplicated? • What’s the scope? How many hours per month? 32
  • 33. 3) Determine if the role is truly specialty specific • Could this role be filled by a physician with a different specialty? • Effect on overall rate 33
  • 34. 4) Determine that the paid hours per month and rate paid are within reason • Is the role a typical directorship role, or are there “above and beyond” duties like starting a clinical program or service line from scratch? • Beware of hidden compliance risks in number of hours per month or number of positions per service • Take a second look at low or average rates 34
  • 35. 5) Consider your organization’s policies and strategic goals • Does this position help achieve overall goals? • Does your organization have strict rules regarding medical director and administrative compensation? If so, are there creative approaches? • Should you build in incentive payment terms to achieve organizational objectives? 35
  • 37. We want to hear from you! Michael Heil Founder mheil@mdranger.com 650-692-8873 www.mdranger.com 37 Allison Pullins Director apullins@mdranger.com 650-692-8873