HR technology has evolved to enhance user experience, with a focus on accessibility, usability, and employee engagement. Organizations must prioritize systems that are easy to navigate and connect users, ensuring consistent support from technology partners. The ultimate goal is to create an interactive and enjoyable HR experience that integrates seamlessly into daily operations.

1. HRIS TECHNOLOGY-USER
EXPERIENCE IS KEY
HR technology has improved significantly in the
last several years, providing organizations with
solutions that are designed to streamline HR
processes and make teams more efficient by
focusing on engagement and collaboration, all
while improving the user experience. “Think
clean, simple, easy to use solutions that
employees grade as an A+" says Dr. Raza. With
so many options to choose from, making the
right decision for your organization can be a bit
overwhelming. As an HR professional, your real
mission is to improve the employee experience,
but if the measures we implement fail to keep
the user in mind, HR misses the mark. When
making the decision to invest in HR technology,
be sure it’s easy to access, simple to navigate
and understand, and ultimately encourages
employees to use it as a part of their daily
routine.
Usability

2. The HR technology solution you choose to
simplify life at your organization must focus on
the end-user: Does it have a user interface that is
easy to use and understand? Does the system
anticipate movement within the application to
help direct the user where they might click next?
Reducing click time from one activity to the
next and providing tips and directions will
increase the likelihood that your employees will
seek out the technology for problem solving and
collaboration.
“Today, consistent advances in HR technology
have disrupted the way HR functions” says Dr.
Raza. From manual database entries of the past
to predictive analytics tools of today, the
opportunities to provide better employee
experiences are available with the click of a
mouse or the swipe on a smart phone. Rather
than clunking around with software that leads
nowhere, employees are asking for better
systems that allow them to access employment
tools at a moment’s notice, from anywhere at
any time.
Implementing the right HR solution with the
right amount of ease and flexibility will be key

3. to ensuring that employees keep coming back
for more. If it’s accessible, easy to use and
makes sense, it will be a “no-brainer” says Dr.
Raza. “The rules for HR software are changing.
Companies no longer buy HR software solely
based on features: they look for the total
employee and user experience. Vendors have to
build deep skills in design, mobile, analytics,
cloud, integration, and modern programming
technologies.”
Connectability
Technology is designed to connect your teams
with each other and with the organization. In
determining your next HR technology solution,
keep in mind that we’re no longer trying to
check boxes or just provide the basics.
“Technology is not meant to be a placeholder or
a list keeper. It’s designed to be interactive,
predictive, and intelligent” says Dr. Raza. It
provides an experience that draws in the user,
keeps them interested, and allows them to
engage in a way that never existed before.
“Connect and be connected.”
Service Delivery

4. And while you’re providing a great HR
technology solution, make sure that you’ve got
the right level of service delivery as well. Your
technology partner should provide you with
consistent support—all the ins and outs, as
needed. If you don’t know who’s going to
answer your call for help, ask before you sign
the contract.
“Technology is designed to create a better
experience, whether that’s faster, better or more
engaging, choosing the right solution for your
organization will always remain an important
decision today or tomorrow” says Dr. Raza.
However, keep in mind that as technology
becomes easier to use, your goal should be to
implement a system that is functional, makes
sense, and provides the best experience possible.
It’s a system that employees want to use,
explore, and engage with on a regular basis.
Make technology work for you. It should
“disappear” into the corporate infrastructure and
become just “part of doing business and coming
to work.” It should not be an extra thing that
makes work and is annoying to access but a

5. system that is fun, engaging, and part of
everyday work life.
Your mission as an HR professional is to help
improve the employee and candidate
experiences that ultimately reflect on your
organizational brand. Push technology to the
front and encourage the connection that will
drive engagement and take your company’s
talent to the next level with OrbLogic*.

6. system that is fun, engaging, and part of
everyday work life.
Your mission as an HR professional is to help
improve the employee and candidate
experiences that ultimately reflect on your
organizational brand. Push technology to the
front and encourage the connection that will
drive engagement and take your company’s
talent to the next level with OrbLogic*.