www.businessmanager.in
August 2015 Business Manager1
By ANIL KAUSHIK
pg. 04
pg. 03
pg. 05
Tokenism-without
prejudice
- Dr.Vinayshil Gautam
Why do CEOs
fail?
- Dr.Ganesh Shermon
pg. 06
How Maggi
failed once - its
leadership twice
- Dr.D.N.Singh
pg. 12
Compensation vs
performance- Who
wins the battle?
- Sanjeev Himachali
pg. 14
Towards new
era of HR...
- Dr.A.Jagan Mohan Reddy
pg. 16
Principal Employer
not liable for PF dues
of Contractor
-H.L.Kumar
pg. 57
Organization’s
conscience keeper
-Alok Srivastava
pg. 59
INTERVIEW
HR Technology a Buzz
Business Manager in an exclusive chat with
NIRMALA BEHERA UDGATA,Head - Group HR,RSB
Transmissions (I) Limited.
pg. 09
TECHNOLOGY IN HR: BUSINESS MANAGER ROUNDTABLE
Technology gives HR a makeover
pg. 38
pg. 33
pg. 39 pg. 62
pg. 63
pg. 60
Dr. Pravin Durai
By Mihir Gosalia
Audit : An
opportunity for
positive action!
pg. 61
Why to get
scared of HR
audit?
SEXUAL HARASSMENT
AT WORK
Author :Alok Bhasin
Practical Guide to
LABOUR MANAGEMENT
Author :H.L.Kumar
MATCH THE AGE TO KEEP
THEM ENGAGED
Author :Deepak Malhotra
HR
&
Salil Chinchore Subir Verma Sudip Kar Aparna Sharma
S.Raghunandhanan R. Kavalapara Sunil Sankar Vinay Ravindran
pg. 18
COVER FEATURE
T
echnology in human resources has evolved with
time. Earlier all the processes in HR involved
enormous paper work and manual intervention
which was then migrated to a basic database
such as Microsoft Excel or Access and later with
the advent of relational database, the functionalities were
centralized. Now the trend is to have an engaging tool with
an easy user interface both for web and mobile along with
social integration coupled with cloud and analytics, which
is inbuilt in the platform. To sum up, using technology in
HR was previously more of a corporate need rather than
with an objective of developing an engaging workforce. HR
technology has revolutionized the way the entire function
works, making lives easier and at a macro level assisting
with strategic human resources decisions and forecasting.
Enterprises are increasingly adopting the use of
technology in HR. Currently, all the functions in HR is
carried out with complete automation or at least minimal
technological intervention. The HR lifecycle along with
the employee life cycle sees usage of technology in some or
the other way at each of the stages. From HR planning to
core functions such as payroll, learning and development
and performance appraisal, all are today automated. When
we look at the employee lifecycle, the platforms help
optimize and maximize the ROI each of the processes and
functions.
Some of the tools and software used at each stage
and/or function:
Candidate stage
Requisition submission and candidate screening
Applicant Tracking System
Job boards
Assessment
Skill Assessments
Behavioral and Psychometric Assessment
Culture fit assessments
Simulation Exercises
Employee stage
Onboarding
Onboarding software
Competency mapping
August 2015 Business Manager23
www.businessmanager.in
How HR Technology
has revolutionized the
world of work?
Enterprises are
increasingly
adopting the use of
technology in HR.
HR technology has
revolutionized the
way the entire
function works,
making lives easier
and at a macro level
assisting with
strategic human
resources decisions
and forecasting.
SUDIP KAR
Vice President,Delivery at CambridgeTechnology Enterprises (CTE)
COVER FEATURE
Performance Management
Performance Management System
which is linked with the appraisal
system. Here, all the skills are fed into
the system, goals and developments are
tracked, self and manager feedback are
detailed and career growth pattern is
established.
Learning and Growth
L&D and Training Management
Software gives more opportunities to all
the level of employees to help develop
them personally and to acquire
additional skills and expertise with
respect to the work, projects or
production. It also gives the employees
an opportunity to engage in other
learning and development programs
which is more cross functional in nature,
rather than their respective fields.
Surveys
Employee Engagement Surveys software
Exit interview and survey software
The key is the integration of software at the
HR lifecycle and the candidate-employee
lifecycle. The integrated approach provides a
holistic solution to the leadership team, HR
group and the employee at large. Some of the HR
based functionalities such as leave management,
employee social dashboards, holiday and general
announcements is made available to employees
both online and on the mobile. Both of these
dimensions are what is trending in the industry.
Also, with the assimilation of cloud and
analytics, meaningful insights are delivered for
making quick and effective HR based as well as
business decisions.
HR technology is in the forefront at all
enterprise levels and primarily the benefit can be
looked into from two perspectives - Organization,
Human Resource team and Employee.
Below are some of the detailed benefits that
can be achieved by using technology in HR in the
categories stated above.
Organisation perspective:
Forecasting: Predicting the number of new
hires, replacements, estimating the attrition,
and assessing risks related to hiring can be
easily calculated and mapped.
Resource allocation: With varied projects in
the company and now when the company is so
diverse in geography, functions and verticals;
resource allocation is a difficult task
altogether. In a scenario when there is a need
for a specific skillset, it becomes
comparatively easier for the HR, project
management and the leadership team to
allocate a resource to the project when we
know that such a skillset is already lying in
the organization and need not be outsourced
externally.
Quality of employees: With the use of
assessment software, it is ensured that the
quality that is to be a part of the organization
is one of the right fit. Culture fit assessment is
another great way to ensure that the talent
which is going to be a part of enterprise is
probable to stay in the organization for a
longer period of time. Such employees are
predicted to be more engaged, thereby being
more productive and adhering to the culture
of the company.
Engaged employees and culture fit: Assessment
and other software such asperformance
management, learning management, social
collaboration and employee engagement
surveys help employees to be connected to
their peers, leadership team and the brand as
a whole. They tend to feel as part of a family
and are more productive in contributing to a
larger vision.
Lower attrition: With all the tools and
technologies in place, there prevails
communication, transparency, a proper
structure and strategic plan culture
enforcement and enhancement which in an
overall sense, reduces the attrition.
Brand building: HR technologies assist in
overall brand building. Prospective
employees/employees are a critical part of the
organization who help develop the brand and
cultivate the overall culture. With the usage of
HR technology the ratio of engagement
increases thereby increasing the overall
August 2015 Business Manager24
www.businessmanager.in COVER FEATUREHow HR Technology has revolutionized the world of work?
contribution of the employees in building the
brand.
Security and backup: Security perspective is
one of the most important perspectives of HR.
With automation, employees and HR data can
be backed up to a server to prevent the loss of
information. This also helps in efficient
preservation of data for tax assessment and to
perform other analysis.
Human Resource perspective:
Productivity of the HR team: As every function
is integrated with technology, it wipes out the
manual work and reduces the turn-around
time thereby leading to efficiency and
productivity. This is turn also helps the
human resources team in aligning with the
company's vision and goals and living up to
the expectations of the employees.
Better workforce planning and hiring
decisions: Reports can be used for predictive
analysis and for forecasting the hiring needs
of the organization. Time to hire reduces and
the quality of hiring increases.
Increased employee engagement and lower
attrition: With increased transparency and
with the help of technology as the employees
are better connected with the brand and share
the same vision as the leadership team does.
This results in greater engagement and lower
attrition rates making the company as the
best place to work.
Skill base of talent: Learning management
solutions help considerably in improving the
quality of talent. Periodic assessments are
also essential to upgrade the skill level of the
talent. When the company wants to foray into
a new division or technology, there is a huge
requirement of up-scaling the talent which
with the help of the HR technologies
mentioned above, suffices the need for the
same.
Succession planning: As the company grows,
there is a need for employees to grow as well.
This will not only motivate and engage them
but will give the organization; managers and
leaders who are culturally fit and have a
detailed understanding about the processes.
With this said, succession planning assists in
preparing the employees to move up one level
where as creating space for the new entrants.
Improved communication and transparency:
Mobile based solutions and social platforms
enable improved transparency and enables
employees to have a greater bonding with
their peers, leaders, and a greater association
with the culture.
Imbibing organization culture: All of these
new age tools help imbibe the organization
culture in a strategic, process-oriented and in
a smoother manner. Each day when the
employee sees the culture enforcement in
some or the other manner, it becomes easy for
the employee to get it into his everyday life
while he is at the organization.
Employee perspective:
Social connect: With HR automation,
employees and management is no longer apart
from each other. Employees have direct access
to the respective HR officials when taking
assistance in a problem or sending queries or
request making a social bond. HR in turn
provides a faster resolution which would have
been difficult with manual systems.
Information access: Ease of information
search or carrying out HR operations on the
go provides flexibility to the employees.
Employees can access all the information
remotely without being physically present to
carry out an operations or tasks.
Increased productivity: It gets easier as well as
efficient for an employee to track all of their
HR issues rather than to follow with paper
based environment. This saves huge amount
of time for an employee which they can
allocate for the production.
Improved Transparency: HR automation
makes it easier to track the progress of a
query submission. Software and portal based
queries depicts transparency by showing the
current status of a query submitted by the
employee.
Engaged employees are the key to
organization's success and growth. Majority of
the concerns of an organization lies in
acquiring and retaining the talent but all the
more retaining an engaged talent is critical. To
acquire and retain the engaged talent, requires
a lot of effort from the HR as well leadership
team and HR technology makes it a cake walk
by easing all of the units and spheres. All the
more, the overall productivity of the entire
organization scales up, the leadership team has
then the time and resources available to focus
more on acquiring and retaining customers,
improving business growth and innovating
product and operational processes. Hence, HR
technology has changed the way the world of
work operated, encompassing a broader vision
and perspective.
August 2015 Business Manager25
www.businessmanager.in COVER FEATUREHow HR Technology has revolutionized the world of work?
As the company grows, there is a need for
employees to grow as well. This will not only
motivate and engage them but will give the
organization; managers and leaders who are
culturally fit and have a detailed understanding
about the processes.
BM

CTE article in Business Manager Magazine, Aug 2015

  • 2.
    www.businessmanager.in August 2015 BusinessManager1 By ANIL KAUSHIK pg. 04 pg. 03 pg. 05 Tokenism-without prejudice - Dr.Vinayshil Gautam Why do CEOs fail? - Dr.Ganesh Shermon pg. 06 How Maggi failed once - its leadership twice - Dr.D.N.Singh pg. 12 Compensation vs performance- Who wins the battle? - Sanjeev Himachali pg. 14 Towards new era of HR... - Dr.A.Jagan Mohan Reddy pg. 16 Principal Employer not liable for PF dues of Contractor -H.L.Kumar pg. 57 Organization’s conscience keeper -Alok Srivastava pg. 59 INTERVIEW HR Technology a Buzz Business Manager in an exclusive chat with NIRMALA BEHERA UDGATA,Head - Group HR,RSB Transmissions (I) Limited. pg. 09 TECHNOLOGY IN HR: BUSINESS MANAGER ROUNDTABLE Technology gives HR a makeover pg. 38 pg. 33 pg. 39 pg. 62 pg. 63 pg. 60 Dr. Pravin Durai By Mihir Gosalia Audit : An opportunity for positive action! pg. 61 Why to get scared of HR audit? SEXUAL HARASSMENT AT WORK Author :Alok Bhasin Practical Guide to LABOUR MANAGEMENT Author :H.L.Kumar MATCH THE AGE TO KEEP THEM ENGAGED Author :Deepak Malhotra HR & Salil Chinchore Subir Verma Sudip Kar Aparna Sharma S.Raghunandhanan R. Kavalapara Sunil Sankar Vinay Ravindran pg. 18 COVER FEATURE
  • 3.
    T echnology in humanresources has evolved with time. Earlier all the processes in HR involved enormous paper work and manual intervention which was then migrated to a basic database such as Microsoft Excel or Access and later with the advent of relational database, the functionalities were centralized. Now the trend is to have an engaging tool with an easy user interface both for web and mobile along with social integration coupled with cloud and analytics, which is inbuilt in the platform. To sum up, using technology in HR was previously more of a corporate need rather than with an objective of developing an engaging workforce. HR technology has revolutionized the way the entire function works, making lives easier and at a macro level assisting with strategic human resources decisions and forecasting. Enterprises are increasingly adopting the use of technology in HR. Currently, all the functions in HR is carried out with complete automation or at least minimal technological intervention. The HR lifecycle along with the employee life cycle sees usage of technology in some or the other way at each of the stages. From HR planning to core functions such as payroll, learning and development and performance appraisal, all are today automated. When we look at the employee lifecycle, the platforms help optimize and maximize the ROI each of the processes and functions. Some of the tools and software used at each stage and/or function: Candidate stage Requisition submission and candidate screening Applicant Tracking System Job boards Assessment Skill Assessments Behavioral and Psychometric Assessment Culture fit assessments Simulation Exercises Employee stage Onboarding Onboarding software Competency mapping August 2015 Business Manager23 www.businessmanager.in How HR Technology has revolutionized the world of work? Enterprises are increasingly adopting the use of technology in HR. HR technology has revolutionized the way the entire function works, making lives easier and at a macro level assisting with strategic human resources decisions and forecasting. SUDIP KAR Vice President,Delivery at CambridgeTechnology Enterprises (CTE) COVER FEATURE
  • 4.
    Performance Management Performance ManagementSystem which is linked with the appraisal system. Here, all the skills are fed into the system, goals and developments are tracked, self and manager feedback are detailed and career growth pattern is established. Learning and Growth L&D and Training Management Software gives more opportunities to all the level of employees to help develop them personally and to acquire additional skills and expertise with respect to the work, projects or production. It also gives the employees an opportunity to engage in other learning and development programs which is more cross functional in nature, rather than their respective fields. Surveys Employee Engagement Surveys software Exit interview and survey software The key is the integration of software at the HR lifecycle and the candidate-employee lifecycle. The integrated approach provides a holistic solution to the leadership team, HR group and the employee at large. Some of the HR based functionalities such as leave management, employee social dashboards, holiday and general announcements is made available to employees both online and on the mobile. Both of these dimensions are what is trending in the industry. Also, with the assimilation of cloud and analytics, meaningful insights are delivered for making quick and effective HR based as well as business decisions. HR technology is in the forefront at all enterprise levels and primarily the benefit can be looked into from two perspectives - Organization, Human Resource team and Employee. Below are some of the detailed benefits that can be achieved by using technology in HR in the categories stated above. Organisation perspective: Forecasting: Predicting the number of new hires, replacements, estimating the attrition, and assessing risks related to hiring can be easily calculated and mapped. Resource allocation: With varied projects in the company and now when the company is so diverse in geography, functions and verticals; resource allocation is a difficult task altogether. In a scenario when there is a need for a specific skillset, it becomes comparatively easier for the HR, project management and the leadership team to allocate a resource to the project when we know that such a skillset is already lying in the organization and need not be outsourced externally. Quality of employees: With the use of assessment software, it is ensured that the quality that is to be a part of the organization is one of the right fit. Culture fit assessment is another great way to ensure that the talent which is going to be a part of enterprise is probable to stay in the organization for a longer period of time. Such employees are predicted to be more engaged, thereby being more productive and adhering to the culture of the company. Engaged employees and culture fit: Assessment and other software such asperformance management, learning management, social collaboration and employee engagement surveys help employees to be connected to their peers, leadership team and the brand as a whole. They tend to feel as part of a family and are more productive in contributing to a larger vision. Lower attrition: With all the tools and technologies in place, there prevails communication, transparency, a proper structure and strategic plan culture enforcement and enhancement which in an overall sense, reduces the attrition. Brand building: HR technologies assist in overall brand building. Prospective employees/employees are a critical part of the organization who help develop the brand and cultivate the overall culture. With the usage of HR technology the ratio of engagement increases thereby increasing the overall August 2015 Business Manager24 www.businessmanager.in COVER FEATUREHow HR Technology has revolutionized the world of work?
  • 5.
    contribution of theemployees in building the brand. Security and backup: Security perspective is one of the most important perspectives of HR. With automation, employees and HR data can be backed up to a server to prevent the loss of information. This also helps in efficient preservation of data for tax assessment and to perform other analysis. Human Resource perspective: Productivity of the HR team: As every function is integrated with technology, it wipes out the manual work and reduces the turn-around time thereby leading to efficiency and productivity. This is turn also helps the human resources team in aligning with the company's vision and goals and living up to the expectations of the employees. Better workforce planning and hiring decisions: Reports can be used for predictive analysis and for forecasting the hiring needs of the organization. Time to hire reduces and the quality of hiring increases. Increased employee engagement and lower attrition: With increased transparency and with the help of technology as the employees are better connected with the brand and share the same vision as the leadership team does. This results in greater engagement and lower attrition rates making the company as the best place to work. Skill base of talent: Learning management solutions help considerably in improving the quality of talent. Periodic assessments are also essential to upgrade the skill level of the talent. When the company wants to foray into a new division or technology, there is a huge requirement of up-scaling the talent which with the help of the HR technologies mentioned above, suffices the need for the same. Succession planning: As the company grows, there is a need for employees to grow as well. This will not only motivate and engage them but will give the organization; managers and leaders who are culturally fit and have a detailed understanding about the processes. With this said, succession planning assists in preparing the employees to move up one level where as creating space for the new entrants. Improved communication and transparency: Mobile based solutions and social platforms enable improved transparency and enables employees to have a greater bonding with their peers, leaders, and a greater association with the culture. Imbibing organization culture: All of these new age tools help imbibe the organization culture in a strategic, process-oriented and in a smoother manner. Each day when the employee sees the culture enforcement in some or the other manner, it becomes easy for the employee to get it into his everyday life while he is at the organization. Employee perspective: Social connect: With HR automation, employees and management is no longer apart from each other. Employees have direct access to the respective HR officials when taking assistance in a problem or sending queries or request making a social bond. HR in turn provides a faster resolution which would have been difficult with manual systems. Information access: Ease of information search or carrying out HR operations on the go provides flexibility to the employees. Employees can access all the information remotely without being physically present to carry out an operations or tasks. Increased productivity: It gets easier as well as efficient for an employee to track all of their HR issues rather than to follow with paper based environment. This saves huge amount of time for an employee which they can allocate for the production. Improved Transparency: HR automation makes it easier to track the progress of a query submission. Software and portal based queries depicts transparency by showing the current status of a query submitted by the employee. Engaged employees are the key to organization's success and growth. Majority of the concerns of an organization lies in acquiring and retaining the talent but all the more retaining an engaged talent is critical. To acquire and retain the engaged talent, requires a lot of effort from the HR as well leadership team and HR technology makes it a cake walk by easing all of the units and spheres. All the more, the overall productivity of the entire organization scales up, the leadership team has then the time and resources available to focus more on acquiring and retaining customers, improving business growth and innovating product and operational processes. Hence, HR technology has changed the way the world of work operated, encompassing a broader vision and perspective. August 2015 Business Manager25 www.businessmanager.in COVER FEATUREHow HR Technology has revolutionized the world of work? As the company grows, there is a need for employees to grow as well. This will not only motivate and engage them but will give the organization; managers and leaders who are culturally fit and have a detailed understanding about the processes. BM