The document discusses developing an HR scorecard to measure performance against strategic objectives. It presents an HR strategy map with objectives in the financial, internal processes, learning and growth, and customer perspectives. It then shows an HR scorecard template that lists strategic objectives and key performance indicators to track objectives related to shareholder value, employee productivity, work environment, talent management, and internal HR capabilities.

1. Developing
HR Scorecard
visit: www.exploreHR.org 1

2. You can download this presentation file at:
www.exploreHR.org
Visit www.exploreHR.org for more
presentations on Human Capital Strategy
and Personal Development
visit: www.exploreHR.org 2

3. HR
Strategy
Map
visit: www.exploreHR.org 3

4. HR Strategy Map
Drive Long term
Shareholder Value
Enhance ROI of HR Strategic Enhance Employee
Initiatives Productivity
Financial
Enhance “Internal
Create Positive Work
Customer” (Employee)
Environment
Satisfaction
Internal
Customers
Apply Excellent Develop Strategic Implement Best Optimize
Recruitment Employee Talent Management Performance
Process Competencies Practices Management System
HR Internal
Process
Learning
Develop Internal HR Deploy HRIS System
Capabilities
visit: www.exploreHR.org 4

5. HR
Scorecard
visit: www.exploreHR.org 5

6. HR Scorecard
Strategic Objectives Key Performance Indicators
Drive Long term
• Shareholder value
Shareholder Value • Shareholder value growth
• ROI of HR Strategic Programs
Enhance ROI of HR
Strategic Initiatives
and Initiatives
Enhance Employee • Profit per Employee
Productivity • Revenue per Employee
visit: www.exploreHR.org 6

7. HR Scorecard
Strategic Objectives Key Performance Indicators
Create Positive • Ranking in “Best Place to Work Annual
Work Environment Survey” (conducted by Fortune
Magazine)
• % of Employee Turn Over
Enhance “Internal • Employee Satisfaction Index
Customer” (Employee)
Satisfaction
visit: www.exploreHR.org 7

8. HR Scorecard
Strategic Objectives Key Performance Indicators
Apply Excellent • Average lead time to recruit employees
Recruitment Process • Recruiting cost per employee
• Performance of New Recruits during the
First Two Years of Employment
• Average Lead Time to Develop Strategic
Develop Strategic Competencies
Competencies
• Average Lead Time to Close Strategic
Competencies Gap
• % of Strategic Competencies Available
within the Organization
visit: www.exploreHR.org 8

9. HR Scorecard
Strategic Objectives Key Performance Indicators
• Number of Qualified Talents per
Implement Best Talent
Strategic Positions
Management Practices
• Progress of Talent Development Plan
(actual vs. plan)
• % of Senior Managers who Have Been
Promoted Internally
• Average Competency Assessment
Optimize Performance
Scores
Management System
• Number of Performance Feedback
Session Conducted per Year
visit: www.exploreHR.org 9

10. HR Scorecard
Strategic Objectives Key Performance Indicators
• % of HR Employees who Develop
Develop Internal HR
Capabilities Individual Development Plan
• % of HR Employees who Fully
Execute Their Individual
Development Plan
• Progress of HR Portal
Deploy HRIS System Implementation (actual vs. plan)
• Accuracy Level of HR Database
visit: www.exploreHR.org 10