2. CEO’S DESK
SAHIL BARUA, CEO, Co-Founder
www.delhivery.com
page: 1-3
Introducing Client Acquisition Team
page: 4
CSR Initiative by Delhivery
page: 5
New Additions: We are growing!!
page: 6-9
Strategic Initiatives by HR
page: 10
Fun Friday Activities
page: 11
HR Calendar
page: 12
Employee's special moments
Index
“ I'd like to congratulate the HR and
Communications teams for bringing out our first monthly
newsletter. We have grown so quickly that it is often difficult
for us to chronicle our journey and to share information
across what has become a truly pan-India network. From
Delhi to Chennai and Ahmedabad to Guwahati, over 10000
members of our team brave cold, heat, rain, fog, strikes,
bandhs and traffic every day and demonstrate unwavering
commitment to our vision of fulfilling all of India's online
consumption demand in 48 hours. Let us make sure that
this newsletter brings our team's achievements to the
forefront and celebrates the very best amongst us all. Let
this also serve as a continuous reminder of the sheer
magnitude of the problems we are aiming to solve, and give
us the energy, excitement and anticipation for the long
adventure ahead.
”
3. www.delhivery.com
1
Who we are ?
How do we do it ?
Classification of our services:
Achievements and Road-Map
AheadThe SME/Merchant vertical (part of Delhivery's
Client Acquisition Team) provides SME's and
MSME's a platform to bring changes in their
orientation towards e-commerce and enhance their
business in the ever growing online space.
With our pan India sales network, Delhivery Client
Acquisition team enables SME/MSMEs across
categories to sell online irrespective of their
locations.
Cluster Mapping Approach: By using this we
categorize the SME market under Fashion, Sports &
Toys, Home Décor, Health & Beauty, Electronics etc.
1. Supply chain services - Express Courier,
Fulfilment & Inventory Management Services &
Reverse Logistics.
2. E-commerce services - Unified supply chain
platform (in-house ERP systems with open API),
Incubation services, Set up web-stores, manage
catalogues, service orders, integrate with
marketplaces and social media, and perform in-
depth customer analysis.
• We provide e-commerce centric logistics
solutions to more than 50,000 SME/MSMEs via
different e-commerce channels.
• We also manage the order fulfilment and
complete backend supply chain for more than
100 Medium & Small Enterprises.
• We currently own and operate over 5,50,000 sq.
ft. of fulfilment space across 7 locations and our
express delivery network spans over 175+ cities.
• In order to reduce the overall supply chain costs
and encourage the local retailer to take part in
the growth story we will soon be introducing the
local fulfilment model and increase our fulfilment
space to over 1M sq. ft. by FY15’ across India
with dedicated inbound centres across major
supply hubs.
INTRODUCING CLIENT
ACQUISITION TEAM
6. www.delhivery.com
4
CSR INITIATIVE BY
DELHIVERY
As India's leading E-commerce supply chain
enabler, Delhivery strives to assign a high level
of importance in all areas of corporate
responsibility. Corporate Social Responsibility,
sustainable development and employee
engagement are all tightly integrated into our
management and daily operations.
After taking the challenge and
successfully scaling Everest
Expedition(8848m)2013, I took
Mount Lhotse as my next challenge.
I am delighted to receive this
support from Delhivery in achieving
my dreams.
Delhivery views sports as a reflection of what
we believe in: team work, innovation positive
competition, reliability and drive. Delhivery
sponsors and endeavour's to change lives
through sports, especially targeting
the underprivileged areas, youth and
extracurricular sports activities
Priyanka Mohite: Climbing Mt. Lhotse 2015
On May 22, 2013, Priyanka Mohite climbed Mt Everest at the age of 20. She is the youngest
Maharashtrian and third youngest Indian girl to succeed in scaling Mount Everest.
In past she has scaled Bandarpunch(6200m) Uttarakhand and Mt B.C.Roy (18000) Darjeeling. She
further went on to climb Mount Lhotse. Lhotse stands at 8516m, making it the fourth highest
mountain in the world. It is situated at the border of Tibet and Nepal.
“
”
8. www.delhivery.com
6
STRATEGIC INITIATIVES
BY HR
Town Hall
1st Town Hall at Delhivery was organized by HR
Team on February 20, 2015 with an aim to
apprise all employees with business updates & to
provide a platform to directly connect with the
Leadership Team.
WORDNIK
To make sure we learn and enrich our
vocabulary, we circulate WORDNIK every
Tuesday.
9. www.delhivery.com
7
Delhivery Awards
In order to recognize & felicitate the top performers, we have launched the Delhivery Awards on 20th
March. There are 10 Award categories which will be conferred on a monthly/quarterly/yearly basis.
Winners for the Month of March (Left To right)
Faizan Nasir (FC Operations), Rajaram Gupta
(Operations), Akhilesh Kumar Jha (Finance), Anubhav Suri
(Planning & Engineering), Tanu Mehta (Human
Resources), Prashant Bansal (Business Development),
Kuldeep Rishi (Technology) &Kailash Chandra Singh
(Customer Support)
Award Categories Delhivery Values Definition Frequency
Bolt Grow every day. Learn something new every week
Someone who is very energetic, quick learner, able
to pick up/grasp in no time
Monthly
Service Excellence Service is everything. Put the Customer first An employee with high degree of excellence Monthly
Kick-starter
Go above and beyond. Be at cause. Solve problems for
yourself and others
An employee who initiates and actively participate
when subjected to new projects/opportunities
Monthly
Ninja
Action over Discussion. Take risks, but be decisive and
adventurous
Goes the extra mile to get the things done. Monthly
Rising Star Have fun and stand out – don’t conform
An employee who has recently joined (within last 3
months) and has shown promising performance.
Quarterly
Kaizen Be awesome. Always operate at a 100% standard of excellence
To an employee who works towards continuous
improvement in systems/processes
Quarterly
Mega Mind
Innovate. Look for the most original solution, not the easiest
one
For a person who innovates and introduces new
ideas through creative thinking.
Quarterly
Unsung Hero
Keep it simple. Be practical, clear and credible to customers,
clients and teams
An award to recognize someone who manages
quietly daily activities and ensures flawless
operations.
Quarterly
Team Builder
Award
Be Passionate and motivate others
A team Builder who not only shares the
expectations for accomplishing group task but also
supports and respect every individual in the team
Quarterly
One Team award
One Team. Build a community, not a company/Create
a culture of Respect and Confidence/Operate with the highest
levels of Integrity. Always do the right thing
Award on LT Discretion Yearly
STRATEGIC INITIATIVES
BY HR
10. www.delhivery.com
8
STRATEGIC INITIATIVES
BY HR
New Insurance Policy
As a part of employee benefits, Delhivery will
now provide insurance coverage to employee’s
immediate family (parents, spouse & children-
only up to 2).
Insurance coverage was increased from 2 Lakhs
to 3 Lakhs per family.
The policy also covers maternity expenses of up
to 50,000 for self or spouse.
Corporate Tie-ups
As a part of employee benefits, Delhivery has
following tie-ups. Respective discounts can be
availed by employees by presenting their
Delhivery ID cards. Fig: HRI 01, HRI 02
Fig: HRI 01
Fig: HRI 02
12. [HEADING]
www.delhivery.com
10
FRIDAY FUN ACTIVITIES
Women’s Day
Book Fair
Health Camp by
Medanta
Republic Day
Frsh Event
Holi Celebration @
West
Holi Celebration @
North
Cricket Match-Delhivery Lions XI
Winning Team @ Shillong
Health Camp by
Medanta
Fun @ Work ,West
13. April May
Good Friday
Friday
03
14
June
Tamil New Year (South)
Tuesday
Bengali New Year/Bihu (East)
Wednesday
Tambola
Friday
25
30
B’Day Celebration
Thursday
Labour Maharashtra Day
Friday
01
08
Fun Yoga @ Work
Friday
News Paper Model
Friday
29
29
B’Day Celebration
Friday
Photography Competition
Friday
05
20
Delhivery’s Annual Day
Saturday
April - June 2015
activities
www.delhivery.com
HR CALENDAR Q1 2015
11
15 30
B’Day Celebration
Friday
holidays
