MANAGEMENT TOUR OF THE BEST BRAZILIAN IT COMPANIES

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Management Tour of the
Best Brazilian IT Companies

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Tour Schedule
2
Management Tour of the Best
Brazilian IT Companies
*Please be advised that 1) under certain circumstances, the schedule may be changed (in case of force majeure). If a visit to a certain company cannot be carried out, tour organizers will arrange a meeting at an equally prominent company in the
same field. To receive updates on the tour schedule, please contact the FastForward representatives. 2) When drawing up the schedule, tour participants’ requests and objectives are taken into account. Some visits are included in the schedule
based on organizing company’s long-term experience.
Brazilian
IT Tour
Preliminary
Schedule*

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Tour Schedule
3
Sunday
Arrival
Welcome to Brazil!
The group arrives at the Sao Paulo-Guarulhos International
Airport (GRU). Rodoiva Helio Smidt, s/n – Cumbica,
Guarulhos – SP, 07190-100, Brazil
.
At the airport, the group is greeted by a FastForward
partner who will act as a guide. Leaving the airport, the
group boards a bus which will take them to the hotel.
Hotel Check-In
Free Time.
Monday
8:00-9.00
Breakfast at the Hotel
9:00-10:30
Official welcome, tour overview, introduction. The
Management Tour participants are briefed on the schedule
of the forthcoming tour and agree on all the logistical
matters.
Topic: An Overview of the Brazilian and International
IT Industry and Major IT Trends.
Location: The Hotel
Purpose: Learning the Brazilian IT market trends.
The tour participants view the presentation on the Brazilian IT segment
and various high-tech innovations as well as the latest trends and state
of the art technology which is being launched. The participants will learn
what key factors influence the IT sector development in Brazil and how the
IT companies change their strategy to meet the customers’ demands and
competitors’ challenges in order to stay competitive and economically viable.
10:30-11:00
Departure for SAS
11:00-13:00
Visit to SAS
SAS is the world’s largest private IT company which develops programming
solutions and services for business analytics. The company was founded in
1976.
Topic: Business Analytics and IT.
Location: Sao Paulo Edificio Infinity Tower, Rua Leopoldo
Couto de Magalhaes Jr., 700-9 andar – Itaim Bibi 04542 000
– Sao Paulo/SP Fone: (11) 4501-5300
.
The tour participants will learn more about the company’s trends and latest
developments as well as the loyal customer support system. Among the
company’s clients, 90 are named in the 2013 Fortune Global 500 list. The
participants will also discover what makes SAS the leading advanced predictive
analytics software developer with a market share of more than 36%. At the end
of the visit, the guiding expert will hold a Q&A session addressing all the topics
the participants are interested in.
13:30-14:30
Lunch
14:30-15:00
Departure for BgmRodotec
15:00-17:30
Visit to BgmRodotec
BgmRodotec is a leading corporate software developer which focuses on
the Latin American logistics sector. The company has been present on the
market for more than 30 years. It employs 250 professionals and provides
services for more than 2,000 corporate clients.
Topic: Logistics IT
Location: Sao Paulo, Av. Engenheiro George Corbisier, 1290
– Jabaquara.
The tour participants will study the BgmRodotec operations and discover the
performance improvement methods the company employs with its clients,
said methods being based on technology and personnel integration, the best
business practices.
17:30-18:00
Return to the Hotel.
18:00-19:00
Supper.

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Tour Schedule
4
Tuesday
8:00-9:00
Breakfast at the Hotel
9:00-9:30
Departure for CIGAM SOFTWARE
9:30-11:30
Visit to CIGAM SOFTWARE
CIGAM is a major Brazilian company specializing in corporate programming
solutions. One of the leading business management software developers,
it employs more than 700 professionals. CIGAM products include integrated
solutions for ERP, CRM, BI, HR, and Mobile which are very popular among
its 3,500 corporate clients. Polls show the company’s customer retention
reaches 99.98% and 80% of the CIGAM customers are satisfied with the
products.
Topic: Corporate IT Solutions
Location: Av. Paulista, 726 – 17 andar – Conj.1707,
Sao Paulo.
Purpose: Learning the company’s innovative approaches
to corporate software solutions.
The tour participants will learn of the specific approaches the company
employs in customer service as well as the innovations it implements
while developing integrated IT solutions for major corporate clients.
At the end of the visit, the guiding expert will hold a Q&A session
addressing all the topics the participants are interested in.
12:00-13:00
Dinner
13:00-13:30
Departure for ORACLE
13:30-15:30
Visit to ORACLE
Oracle is one of the world’s largest corporate software developers and a
major supplier of server equipment. The American multinational corporation
specializes in building database management systems, middle-tier software,
and business application software (the field-specific ERP and CRM systems).
Topic: Oracle Brazil IT Innovations
Location: São Paulo, Rua Dr. Jose Aureo Bustamante 455 -
Vila Cordeiro CEP 04710-090
Purpose: During the meeting, the tour participants will discover
the latest trends in Brazilian business software development.
The participants will also have an opportunity to view the latest
developments and the results of new IT solutions implementation. At the
end of the visit, the guiding expert will hold a Q&A session addressing all the
topics the participants are interested in.
15:30-16:00
Departure for Netsolutions
16:00-17:30
Visit to Netsolutions
Netsolutions specializes in systems integration, global security,
and convergent technologies as well as information, automation,
communications, and infrastructure. The company develops integrated
solutions for complex public security systems, convergent networks, and
information security as well as network infrastructure for data, voice, and
image transfer, power industry, industrial automation systems, and building
security.
Topic: IT Solutions and Information Security
Location: Av. Ibirapuera, 2033,
São Paulo, SP, 04029-000
Purpose: Discovering the latest information security
methods and solutions.
At Netsolutions, the tour participants will experience the company’s unique
corporate culture which was recognized by GPTW and FIA who awarded
Netsolution the Best Company title. At the end of the visit, the guiding expert will
hold a Q&A session addressing all the topics the participants are interested in..
17:30-18:00
Return to the Hotel
19:00-20:00
Supper

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Tour Schedule
5
Wednesday
8:00-9:00
Breakfast at the Hotel .
9:00-10:00
Departure for Visagio
10:00-12:00
Visit to Visagio.
Visagio is a Brazilian consulting company specializing in engineering
management technologies. The company is widely known due to its
client-oriented policy. In 2013, Visagio topped the GPTW rating of best
employers.
Topic: Comprehensive IT Solutions for Corporate Business
Location: SÃO PAULO Alameda dos Maracatins, 1217 sala 809
Moema.
Purpose: To study Visagio’s comprehensive approaches and
methods of developing IT solutions for business process
improvement and corporate client growth.
.
УThe tour participants will learn of the new IT systems and their usage as well as
the engineering processes and the company’s operational framework. At the end
of the visit, the guiding expert will hold a Q&A session addressing all the topics
the participants are interested in.
12:00-13:00
Dinner.
13:00-13:30
Departure for CI&T.
13:30-15:30
Visit to CI&T.
CI&T is a consulting company which has been developing IT products since
1995. In 2013, the company was named the best Cloud Platform partner
for Google. As of 2012, CI&T employed over 1,500 professionals. Among
the company’s clients are such famous brands as Coca-Cola, Honda,
Pfizer, Bayer, TransCanada, and others. CI&T specializes in building and
implementing software in various business models based on preliminary
business structure analysis of the client company. It is also noted for its
outsourcing services.
Topic: IT Outsourcing
Location: São Paulo Rua Bela Cintra, 904 - 3° andar
Consolação 01415-000.
Purpose: To learn the specifics of transferring business
processes or certain IT solutions to corporate clients
in order to effectively advance their growth and
development.
The tour participants will also learn of new approaches to software development
which leave up to 100% of the company’s clients satisfied with its products. At
the end of the visit, the guiding expert will hold a Q&A session addressing all the
topics the participants are interested in.
15:30-16:00
Departure for Cisco.
16:00-17:30
Visit to Cisco.
Cisco is an American multinational corporation which develops and
markets networking equipment. The company aspires to produce a full
range of networking equipment so that its customers could by everything
they need from Cisco Systems.
Topic: Network IT
Location: Avenida das Nações Unidas, 12901 - Centro
Empresarial Nações Unidas Torre Oeste.Brooklin Novo
Cep: 04578-910 - SP
Purpose: During the visit, the tour participants will have
an opportunity to learn the major strategic focus areas at
Cisco.
The tour participants will study the most recent developments in
telecommunication solutions and the company’s latest production
equipment. At the end of the visit, the guiding expert will hold a Q&A session
addressing all the topics the participants are interested in.
18:00-19:00
Supper.
19:00-20:00
Return to the Hotel.

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Tour Schedule
6
Thursday
8:00-9:00
Breakfast at the Hotel.
9:00-9:30
Departure for Symantec Brasil Comercio de Software Ltda.
9:30-12:30
Visit to Symantec.
ОSymantec is one of the major software developers in the field of
information security and data protection. The company was founded in 1982.
Symantec specializes in information security, data storage, and systems
management solutions.
Topic: Information Security
Location: São Paulo, Brasil Av. Dr. Chucri Zaidan, 920 - 12.o
andar Market Place Tower São Paulo, SP
Purpose: Discovering new methods to counter
piracy.
At the end of the visit, the guiding expert will hold a Q&A session addressing
all the topics the participants are interested in.

13:00-13:30
Dinner.
13:30-14:00
Departure for Globant.
14:00-16:30
Visit to Globant
Ranking among the top 10 innovative enterprises in South America,
Globant is a successful software development company founded in 2003.
Despite its having entered the market fairly recently, Globant managed to
achieve notable progress in software development and customer service.
The company is subdivided into 8 workshops, each working in its own IT
sector. Thus the company covers such areas as Customer Experience,
Gaming, Big Data and High Performance, Quality Engineering, Commercial
Use, Mobile, Cloud Computing and Infrastructure.
Topic: From organization to IT leadership.
Location: Rua Francisco Leitão, 469, Cj 1704 Sao Paulo CEP
05414-020
Purpose: The tour participants will discover the keys to
the company’s success in growing so quickly into an IT
leader out of a startup.
16:30-18:00
Free Time.
18:00-19:00
Supper.
Friday
8:00-9:00
Breakfast at the Hotel .
9:00-9:30
Departure for EMC.
9:30-11:30
Visit to EMC.
The EMC Corporation is the world’s leading information management
company which enables businesses to reorganize their operations and
provide IT as a service (ITaaS). EMC’s innovative products and services
facilitate the cloud technology implementation and help IT departments
store and manage valuable information in a more flexible, safe, and
economic way. EMC works with various organizations all over the world,
in every field of both public and private sectors, ranging from startups up
to major corporations listed on Fortune’s Global 500. EMC was ranked no.
152 on the Fortune 500 list. In 2011, the corporation’s revenue amounted
to US$20 billion.
Topic: Cloud Technologies
Location: Sao Paulo Rua Verbo Divino, 1488 4th Floor -
Chacara Santo Antonio
Purpose: To gain insight into innovative cloud technologies
as well as new approaches and solutions employed to
enhance the information management efficiency.
11:30-12:30
Dinner.
12:30-13:00
Departure for Google.

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Tour Schedule
7
13:00-16:00
Visit to Google.
Google is an American multinational public corporation heavily investing
in internet search, cloud computing, and online advertising technologies.
Google manages more than a million servers at various data processing
centers all over the world.
Topic: Innovation from a Leaders’ Perspective
Location: Google Brasil Internet Ltda. Av. Brigadeiro Faria
Lima, 3477 - 18 andar São Paulo
Purpose: To view the company’s projects, its corporate
culture, and employee motivation system.
16:00-19:00
Free Time.
19:00-21:00
Closing Dinner and a Wrap-Up Discussion .
Saturday
Cultural Program.
A guided tour of Sao Paulo, Brazil.
Virtually all of the Sao Paulo’s sightseeing attractions are
found in the historic downtown of the city.
Mercado Municipal
Mercado Municipal is a historical market place built in the 30s of the 20th
century. It is the biggest market in Sao Paulo situated in an impressive building
with a glass roof and beautiful stained-glass windows. Here, delicious sausages
and cheeses are sold as well as exotic fruits and vegetables, some of which are
found only in Brazil. Mercado Municipal is a very special place where visitors can
immerse themselves in Sao Paulo’s unique atmosphere. The market’s address
is Rua da Cantareira 306, метро São Bento. Mercado Municipal is open daily
from 5 a.m. till 4 p.m.
The Sao Paulo See Metropolitan Cathedral
The Sao Paulo Cathedral is the city’s most prominent landmark. A majestic
Neo-Byzantine structure, it towers over other buildings. The construction of
the present cathedral began in 1913, but the inauguration ceremony wasn’t
held until 1945. The original church was built on the site of the present
cathedral in 1591. In 2002, the cathedral was reopened after a complete
renovation which took three years. Since then, masses in the cathedral have
been held daily. The Sao Paulo Cathedral stands at Praça da Sé, close to the
Sé underground station. It’s open daily from 8 a.m. till 7 p.m.
Saint Benedict Monastery
The Sao Bento Monastery, with its majestic albeit austere façade, is one of
the oldest and most important monasteries in Sao Paulo, despite the fact
that its Neo-Gothic front was completed early in the 20th century. Within its
spacious halls, light filters in through gorgeous stained-glass windows, but
the monastery’s main attraction is its masses which are held every Sunday at
10 o’clock in the morning. Since they attract practitioners of various religions,
it’s prudent to book a seat beforehand to be able to witness the rite. The
Sao Bento Monastery is located at Largo de São Bento, near the São Bento
underground station. Service hours: Mon. through Wed. and Fr. 6 a.m. till 6
p.m., Thur. 2 p.m. till 6 p.m., Sat., Sun. 6 a.m. till 12 a.m., 4 p.m. till 6 p.m.

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Tour Schedule
8
The Liberdade District
The Sao Paulo Japantown was called Liberdade (meaning “freedom”) after
slavery was abolished in 1888. It is home to the largest Japanese community
outside of Japan. Streets in the Liberdade District are decorated with
beautiful Japanese lanterns and lined with numerous sushi restaurants and
gift shops. Naturally, visitors will encounter many Japanese here. Liberdade
is also home to the Museum of Japanese Immigration (Museu Histórico da
Imigração Japonesa no Brasil).
The Banespa Building
The Banespa’s observation deck offers one of the most breathtaking views of
Sao Paulo. Built in 1939, this towering skyscraper is Brazil’s own equivalent of
the Empire State Building. Entry to the observation deck on the topmost floor is
free, but visitors must bring an ID. Address: Rua João Brícola 24, the São Bento
underground station. Business hours: Mon. through Fr. 10 a.m. till 5 p.m.
Edifício Copan
The Edifício Copan is a famous residential building in Sao Paulo. This masterpiece
of architecture was designed by an influential 20th century Brazilian architect
Oscar Niemeyer. The building with its wavelike front and narrow brises-soleil has
become a symbol of Sao Paulo. The ground floor is open to the public, but the
apartments on the upper floors are private property and therefore off-limits
to visitors. Niemeyer’s design was to bring together all classes, that’s why the
building has both expansive apartments for the rich and small studious for the
working poor. Address: Av. Ipiranga, 200, the República underground station.
Ibirapuera Park
The Ibirapuera Park is Sao Paulo’s own version of the New York’s Central
Park. It is the second largest park in Sao Paulo with an area of 1.4 square
kilometers. It is a nice place both for a pleasant walk and a bicycle ride at a
reasonable price. Every Sunday, a free concert is held at Ibirapuera’s Praça da
Paz Square.
Sunday
The group leaves for the Sao Paulo-Guarulhos
International Airport (GRU). FastForward provides
transportation to the airport.

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Brazilian IT Market
9
An Overview
of the Brazilian IT Market
According to the IDC research corroborated by the Brazilian Computer Technology and Communications Companies
Association (BRASCOM), the Brazilian IT market became one of the most thriving markets in the world at year-end 2012.
Its volume reached US$123 billion which is equivalent to 5.2% of GDP (4.4% in 2011). Compared to 2011, market growth
amounted to 10.8%.
Growth trends remain steady since 2010, the year of
the ‘Great Leap’ which marked the turning point for
the Brazilian IT industry. As a result, the country is
now ranked seventh in the world in terms of software
and IT services market volume (in 2011, it was ranked
11th).
At year-end 2012, Brazil’s share of the global IT
market was 2.5% and of the Latin American market,
49.1%. The number of computers installed reached
72.6 million, and the number of internet users
reached 52 million.
Such projects as electronic voting system, software for
vehicles powered by alternative fuel, agricultural production
management, oil and natural gas prospecting and
production automation, not only boost Brazil’s productivity
and competitive growth, but also demonstrate the country’s
readiness to implement innovation.
According to BRASCOM, as of early 2013, 8,520 IT
companies had been registered in Brazil. Among
them, 24% specialize in software development, 50%
focus on software and services commercialization,
and 25% provide services.
Notably, over 97% of software developers are
small and ultra small businesses. Such environment
proves conducive to competitive pricing of the
Brazilian IT products. In fact, the majority of Brazilian
software and services pricing is calculated per man-
hour. Moreover, the environment is contributing
to significant demand growth in the business
process outsourcing segment. Such multinational
corporations as IBM and Oracle make active use of
this circumstance.
25
20
15
10
5
0
Services, $ billion Software, $ billion
2004 2005 2006 2007 2008 2009 2010 2011 2012
4,07
1,93
5,25
2,16
6,59
2,5
7,93
3,19
11,09
3,92
10,84
4,52
13,53
5,51
15,14
6,3
17,5
9,67
IT Market Evolution
Source: BRASCOM, IDC, 2013

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Brazilian IT Market
10
Key National Market Players: ITAUTEC, TIVIT,
SRED, BSI Tecnologia, Cielo, BRQ.
Brazilian IT companies are supported by such
designated associations as BRASCOM (Brazilian IT
and Communications Companies Association) and
ABES (Brazilian IT Companies Association) which in
turn work closely with the relevant executive and
legislative bodies.
At government level, IT companies and especially
their export capacities are supported by such bodies
as APEX (National Export Promotion Agency) and
SEBRAE (Brazilian service of assistance to small
and micro enterprises). Said agencies offer special
programs for the IT and software market operators.
Thus, Russian software developers and IT service
providers which work closely with Brazilian companies
that cooperate with the abovementioned agencies
may count on advancing their interests not only
to Brazilian market, but to other countries as well,
especially the Mercosur member states.
Industry and financial sector are the main IT service
consumers accounting for 45% of software demand.
PETROBRAS, Embraer, CSN (National Metallurgical
Company), BRF Brasil Foods, Banco do Brasil, and
Itaú are among the major software and service
consumers in the domestic market. According to
FEBRABAN research, over 50% of Brazilian financial
institutions channel upwards of 2% of budget funds
for IT development. Within the financial sector, the
main niches are online and mobile banking, credit
finding IT architecture development and maintenance,
payment solutions, and authorized direct debit
support. FERABAN regards online banking information
security as a focal area of business since it is the
most vulnerable channel between bank and client.
Among the banks interested in such software are
Brazilian IT Market Segmentation in 2012 (US$ billion)
Market Niche Domestic Market Export Market Total
Software 9.67 0.18 9.85
Services 17.5 2.06 19.56
Hardware 35.3 0 35.3
Business Process Outsourcing 5.8 0.76 6.56
In-House Software Development 54 0 0.76
IT Total 122.27 3 125.27
Telecommunications 109 0 109
IT and Telecommunications Market Total 231.27 3 234.27
IT Companies Specialty
Source; BRASCOM, 2013
Development and production
Product commercialization
Service delivery
25,2%
50,1%
24,7%

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Brazilian IT Market
11
Banco do Brasil, Caixa Economica, and others. Since
Russian companies have certain experience in this
field, projects in this area hold promise.
As for industry sector, the best-selling products
are business process management platforms
and customized software solutions for assembly
automation and product quality monitoring
.
IT Investments
The Brazilian government shows interest and
supports investment growth in research and
development centers, cloud technologies,
semiconductors, and smart networks.
At year-end 2012, the IT investment volume reached
US$27.178 million. Software development investments
amounted to US$9.968 million whereas service
industry investment volume reached US$17.57 million.
According to IDC estimates, the Brazilian IT sector
growth rate will probably remain high. A number of
factors will contribute to this with the government’s
close attention not the least among them. According
to the IT Production Development Plan, the export
potential is to be increased up to US$5 billion, and
100,000 new IT specialists are to be trained. In the
coming years, the government is planning to reduce
social taxes for IT companies by 10%, the Sistema S
tax (a special staff tax in certain economic sectors) by
3.1%, and to cut down local taxes.
Brazilian IT industry holds fair investment promise.
According to Brazilian analysts, additional
investments in the amount of US$33 billion are
planned in preparation for the 2014 FIFA World Cup
and the 2016 Summer Olympics. Of this amount,
about 10% will be allocated to IT development,
particularly to security and monitoring systems
development, traffic control, 4G network
development, digital video broadcast, etc.
Brazilian Domestic Market Segmentation
by Customer in 2012
Source; BRASCOM, 2013
Finance Industry Telecommunications Government
Services Commerce Agro-industry
3,6%
28,7%
19,3%16,3%
8,1%
7,9%
16,9%
Structure of
IT investments of Brazil
Software Services
vol,
$mill
%
vol,
$mill
%
In-house
Projects
2.03 21
In-house
Projects
13.69 78
Export 1.83 2 Export 2.06 12
Foreign
Projects
7.45 77
Foreign
Projects
0.8 0.5
Custom
Development
1.68 9.5

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