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Hewlett-Packard’s
Sustainable Brand
Journey


Michelle Price
Hewlett-Packard
HP Environmental Leadership
– Imaging and Printing Group

Michelle Price
Global Environmental Marketing
Imaging and Printing Group
Hewlett Packard Company
Sustainable Brands Conference 2008 | June 5




© 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice
“The deepening concern for
 preservation of the environment
 involves the whole basic question of
 man on this earth: How may the
 earth’s resources be preserved?”
 Bill Hewlett, Co-founder of Hewlett-Packard, 1971




 3   05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
HP’s Social and Environmental Legacy
              Start 1930’s                                  1980’s–1990’s                         2000’s - Today




         HP’s deep-rooted legacy                      Incorporated environmental             Advancements to expand
        focused on corporate and                     sustainability to drive change,      environmental responsibility in a
           social responsibility                           action, leadership              rapidly changing digital world
    1930’s Commitment to the community             1987 First IT company HW recycling.    2001 Bio plastics corn printer shell.
    1950’s Global Citizenship objective            1987 Computer product recycling        2002 Supply Chain code of conduct.
    1970 First environment control                 1988 Hazardous Waste Minimization      2006 Dynamic Smart Cooling.
         coordinator at HP                               Council                          2006 International climate change
    1971 Recycling computer print-outs and         1989 PVC removed from DeskJet pkg           initiative World Wildlife Fund.
         punch cards.                              1991 Planet Partners Program           2007 Recycled 1 billions pounds -
    1973 Environmental policy to reduce            1992 Design For Environment Program;        Planet Partners
                                                                                          2008 RPET from PP used in HP
         pollution                                      EPA Energy Star Partner                 cartridges
    1975 Energy Conservation Guidelines            1993 Instant-On Technology
    1976 Van pools in Bay Area.
4       05 June 2008      Sustainable Brands Conference 2008 | Michelle Price
Environmental Brand Communications
•Customer              interest
•What              changed?




5   05 June 2008     Sustainable Brands Conference 2008 | Michelle Price
Internal HP environmental research
•Top        environmental brand reputation drivers
    −Environmentally responsible supply chain and take-back
     programs
•Top        environmental brand choice drivers
    −Energy efficient products and environmental brand
     reputation
•Top        environmental purchase decision drivers
    −Brand reputation, energy, materials, and climate issues




6    05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
What our customers saying?
Enterprise                                                                                            Consumer

    “We’re not experts at this!                                            “We’re open to ‘green’ ideas and
    Tell us how to assess the impact of                                    products but it needs to be easy!”
    printing; reduce overall CO2
    emissions & report improvements”                                       Gen-Y: “We want ‘green’ and we’re
                                                                           willing to make some sacrifices”




    “The environment is important but                                      “We’re slowly adopting
    commercial pressures make it                                           sustainable print practices
    difficult to be green”                                                 because customers are asking
                                                                           for it”



Small & Medium Business                                                                           Graphic Arts
7     05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
Our Approach
•Figure            it out
•Considerations

•Vision

•Executive             support
•Evangelize

•Collaborate




8   05 June 2008     Sustainable Brands Conference 2008 | Michelle Price
IPG Environmental Leadership Framework



            HP is committed to being the                                     HP helps customers radically
            most environmentally                                             reduce the environmental
            responsible IT company in                                        impact of printing through:
            terms of:
                                                                                 •   Energy and resources
              • Energy   efficiency                                                  savings
              • Resource    conservation                                         •   “Digitally green”
              • End   of Life programs                                               alternatives
                                                                                 •   Reuse & Recycling




                            Together, we can reduce the environmental impact
                                    of printing for a better tomorrow.

9   05 June 2008       Sustainable Brands Conference 2008 | Michelle Price
Marketing Approach
•Incorporate

•Fundamentals

•Bold         announcement




10   05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
11   05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
HP Imaging & Printing “Green Launch”


     Conserving Energy                                                               Providing “Digitally
     and resources                                                                   green” alternatives
                                                         Enabling
                                                       Smart Choices
                                                      •Eco Highlights Label
                                                          (IPG first to implement)
                                                           •Eco Solutions
                                                             program




                           Offering Product Recycling Programs, Reuse

12    05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
A Few Examples




13   05 June 2008   Sustainable Brands Conference 2008 | Michelle Price
Hewlett Packard's Sustainable Brand Journey

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Hewlett Packard's Sustainable Brand Journey

  • 2. HP Environmental Leadership – Imaging and Printing Group Michelle Price Global Environmental Marketing Imaging and Printing Group Hewlett Packard Company Sustainable Brands Conference 2008 | June 5 © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  • 3. “The deepening concern for preservation of the environment involves the whole basic question of man on this earth: How may the earth’s resources be preserved?” Bill Hewlett, Co-founder of Hewlett-Packard, 1971 3 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 4. HP’s Social and Environmental Legacy Start 1930’s 1980’s–1990’s 2000’s - Today HP’s deep-rooted legacy Incorporated environmental Advancements to expand focused on corporate and sustainability to drive change, environmental responsibility in a social responsibility action, leadership rapidly changing digital world 1930’s Commitment to the community 1987 First IT company HW recycling. 2001 Bio plastics corn printer shell. 1950’s Global Citizenship objective 1987 Computer product recycling 2002 Supply Chain code of conduct. 1970 First environment control 1988 Hazardous Waste Minimization 2006 Dynamic Smart Cooling. coordinator at HP Council 2006 International climate change 1971 Recycling computer print-outs and 1989 PVC removed from DeskJet pkg initiative World Wildlife Fund. punch cards. 1991 Planet Partners Program 2007 Recycled 1 billions pounds - 1973 Environmental policy to reduce 1992 Design For Environment Program; Planet Partners 2008 RPET from PP used in HP pollution EPA Energy Star Partner cartridges 1975 Energy Conservation Guidelines 1993 Instant-On Technology 1976 Van pools in Bay Area. 4 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 5. Environmental Brand Communications •Customer interest •What changed? 5 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 6. Internal HP environmental research •Top environmental brand reputation drivers −Environmentally responsible supply chain and take-back programs •Top environmental brand choice drivers −Energy efficient products and environmental brand reputation •Top environmental purchase decision drivers −Brand reputation, energy, materials, and climate issues 6 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 7. What our customers saying? Enterprise Consumer “We’re not experts at this! “We’re open to ‘green’ ideas and Tell us how to assess the impact of products but it needs to be easy!” printing; reduce overall CO2 emissions & report improvements” Gen-Y: “We want ‘green’ and we’re willing to make some sacrifices” “The environment is important but “We’re slowly adopting commercial pressures make it sustainable print practices difficult to be green” because customers are asking for it” Small & Medium Business Graphic Arts 7 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 8. Our Approach •Figure it out •Considerations •Vision •Executive support •Evangelize •Collaborate 8 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 9. IPG Environmental Leadership Framework HP is committed to being the HP helps customers radically most environmentally reduce the environmental responsible IT company in impact of printing through: terms of: • Energy and resources • Energy efficiency savings • Resource conservation • “Digitally green” • End of Life programs alternatives • Reuse & Recycling Together, we can reduce the environmental impact of printing for a better tomorrow. 9 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 10. Marketing Approach •Incorporate •Fundamentals •Bold announcement 10 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 11. 11 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 12. HP Imaging & Printing “Green Launch” Conserving Energy Providing “Digitally and resources green” alternatives Enabling Smart Choices •Eco Highlights Label (IPG first to implement) •Eco Solutions program Offering Product Recycling Programs, Reuse 12 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price
  • 13. A Few Examples 13 05 June 2008 Sustainable Brands Conference 2008 | Michelle Price