Experiences from a benchmarking project of three European health libraries. Karen Buset – Ghislaine Declève – Tuulevi Ovaska. BMH, NTNU, Norway – BSS, UCL, Belgium – KUH medical library, UEF, Finland
How to work together on an international project - Experiences from a benchma...Karen Johanne Buset
1) Three European health libraries - from Norway, Belgium, and Finland - collaborated on an international benchmarking project from 2012-2016.
2) The project involved collecting data on library services, facilities, collections, and staffing through visits, interviews with users and staff, and a focus group with EAHIL colleagues.
3) Insights from the project highlighted the importance of connecting user needs with staff views to develop more user-oriented services across the three libraries.
Blueprint for Success: Building a Research Support StrategyClaire Sewell
This document provides a blueprint for developing a library research support strategy. It outlines key steps including finding out about your research community's needs, auditing current services, looking at best practices of other institutions, identifying gaps, upskilling staff, discovering the library's unique value proposition, promoting services, horizon scanning for changes, and responding agilely. The goal is to create a strategy that delivers the best research experience and fills needs not met elsewhere for a university's highly motivated but time-poor researchers across 70+ disciplines.
The document discusses partnerships in Walsall to improve dementia care through training modules, implementing evidence-based tools, developing the voluntary sector, and creating new models of care. It highlights programs like Dementia Support Workers providing care in hospitals and the community, Personal Assistants for those with dementia, and a Namaste Room in Walsall Manor hospital. The document provides contact information for the Chief Officer of Age UK Walsall and Head of Older People & Dementia at Walsall CCG.
Round table ‘Gathering the evidence. Measuring and evaluating interventions with cultural heritage and reading for health and wellbeing’, 6 December 2016, PC Caritas (Melle)
Creative Zone / Blackstone LaunchPad - Valerie KingCONUL Conference
The document describes the creation of the Creative Zone/Blackstone LaunchPad space at University College Cork. It involved collaboration between the library, building and estates, Blackstone LaunchPad, and various faculties and students. The space was designed to be flexible and encourage creativity, ideation, and collaboration. In the first year of operation, it has been well-used for group work, consultations, events, and relaxing activities. Lessons learned include taking time with the vision, researching user needs, having champion supporters, and maintaining flexibility to evolve over time within budget constraints.
Biodiversity Heritage Library in Australia during 2014-2015Elycia Wallis
This presentation was given at the 6th Global Biodiversity Heritage Library meeting in Sao Paulo, Brazil in May 2015. It describes the highlights of the past year for the Biodiversity Heritage Library project in Australia, funded by the Atlas of Living Australia and coordinated through Museum Victoria.
Evidence-based Research in Library and Information PracticeFe Angela Verzosa
This document provides background information on Andrew Booth, a leading figure in evidence-based library and information practice (EBLIP). It discusses some of Booth's qualifications and publications on EBLIP. The document also summarizes parts of a presentation by Booth on why librarians do not often conduct research and the reasons why research is important for librarians. Key points from the presentation include a lack of research skills/time and the perception that research lacks practical applications. However, research can improve practice, create new knowledge, and advance careers.
How to work together on an international project - Experiences from a benchma...Karen Johanne Buset
1) Three European health libraries - from Norway, Belgium, and Finland - collaborated on an international benchmarking project from 2012-2016.
2) The project involved collecting data on library services, facilities, collections, and staffing through visits, interviews with users and staff, and a focus group with EAHIL colleagues.
3) Insights from the project highlighted the importance of connecting user needs with staff views to develop more user-oriented services across the three libraries.
Blueprint for Success: Building a Research Support StrategyClaire Sewell
This document provides a blueprint for developing a library research support strategy. It outlines key steps including finding out about your research community's needs, auditing current services, looking at best practices of other institutions, identifying gaps, upskilling staff, discovering the library's unique value proposition, promoting services, horizon scanning for changes, and responding agilely. The goal is to create a strategy that delivers the best research experience and fills needs not met elsewhere for a university's highly motivated but time-poor researchers across 70+ disciplines.
The document discusses partnerships in Walsall to improve dementia care through training modules, implementing evidence-based tools, developing the voluntary sector, and creating new models of care. It highlights programs like Dementia Support Workers providing care in hospitals and the community, Personal Assistants for those with dementia, and a Namaste Room in Walsall Manor hospital. The document provides contact information for the Chief Officer of Age UK Walsall and Head of Older People & Dementia at Walsall CCG.
Round table ‘Gathering the evidence. Measuring and evaluating interventions with cultural heritage and reading for health and wellbeing’, 6 December 2016, PC Caritas (Melle)
Creative Zone / Blackstone LaunchPad - Valerie KingCONUL Conference
The document describes the creation of the Creative Zone/Blackstone LaunchPad space at University College Cork. It involved collaboration between the library, building and estates, Blackstone LaunchPad, and various faculties and students. The space was designed to be flexible and encourage creativity, ideation, and collaboration. In the first year of operation, it has been well-used for group work, consultations, events, and relaxing activities. Lessons learned include taking time with the vision, researching user needs, having champion supporters, and maintaining flexibility to evolve over time within budget constraints.
Biodiversity Heritage Library in Australia during 2014-2015Elycia Wallis
This presentation was given at the 6th Global Biodiversity Heritage Library meeting in Sao Paulo, Brazil in May 2015. It describes the highlights of the past year for the Biodiversity Heritage Library project in Australia, funded by the Atlas of Living Australia and coordinated through Museum Victoria.
Evidence-based Research in Library and Information PracticeFe Angela Verzosa
This document provides background information on Andrew Booth, a leading figure in evidence-based library and information practice (EBLIP). It discusses some of Booth's qualifications and publications on EBLIP. The document also summarizes parts of a presentation by Booth on why librarians do not often conduct research and the reasons why research is important for librarians. Key points from the presentation include a lack of research skills/time and the perception that research lacks practical applications. However, research can improve practice, create new knowledge, and advance careers.
Presentation 27-28 November 2014 on 7th UNICA Scholarly Communication Seminar: Visibility, Visibility, Visibility.
The associated abstract: http://www.unica-network.eu/sites/default/files/FINAL%20bios%20and%20abstracts%2002122014.pdf
Marie O' Neill explores the expansion of DBS Library's research support services. She discusses key developments during this process including the production of a research development plan, the establishment of a research librarian post, the setting up of an institutional repository and the recent acquisition of Ebsco's Plumx software. The presentation also discusses the impetus, challenges and benefits of this expansion.
Evidence based commissioning - now and moving forwardAnne Gray
Presentation at Health Libraries Group conference, Scarborough September 2016, looking at the research behind evidence based commissioning - the evidence used, how it is found and how it is used - and a case study of a Commissioning Librarian.
This document summarizes a presentation about service learning and the work of Librarians Without Borders (LWB). It introduces service learning and LWB, discussing two case studies of LWB initiatives in Costa Rica and Guatemala. In Costa Rica, LWB students helped build a school library, developing its collection and setting it up. In Guatemala, LWB has partnered with a school to implement a library through ongoing fundraising, service trips, and support. The presentation previews LWB's future plans and takes questions from the audience.
The Royal College of Nursing (RCN) has established libraries in London, Cardiff, Edinburgh, and Belfast to serve its 900 staff members and 435,000 nursing members. Previously, the RCN libraries faced barriers like being perceived as only for members, having a narrow nursing focus, and a lack of information literacy training for staff. To overcome these barriers, the libraries implemented outreach activities like open houses, training sessions, assigning library contacts for each office, developing a new easy-to-use website and catalog, and expanding their collections beyond just nursing. The work continues with responsiveness to staff needs, ongoing outreach, improved intranet presence, and authentication to allow remote access without logins.
The document outlines new roles and services for libraries and librarians, including creating discovery hubs, research concierge services, data curation, and spaces to support interprofessional education and collaboration. Key points are:
1) Libraries will transform spaces and services to become discovery centers that bring users together through shared workspaces, customized resources, and showcasing university research.
2) Librarians will take on more active roles in supporting research, education, and innovation as integral members of project teams by providing literature searches, publishing support, and training.
3) The library will contribute to interprofessional education by providing neutral space and coordination for student instruction sessions and information support across health sciences disciplines.
Leading a library review and developing a strategic plan through evidence and...Anne Murphy
Murphy, McMahon, Peakin. 6 June 2017. parallel paper, leadership 3. ICML/EAHIL 2017
Introduction
Tallaght Hospital is a teaching Hospital of Trinity College, Dublin and within this structure, the Library plays a vital role in maintaining that status. When the Library faced a period of fiscal uncertainty and potential closure due to a loss of clarity with regards to its role within the organisation, the Hospital Executive commissioned a review of the service to be led by the Head Librarian and terms of reference were agreed.
Objective
The objective was to review the service and make recommendations about its future development, and to utilise a strategic framework to guide this development, highlighting the Library as a service which is essential to the standing of the Hospital.
Methods
A Library Review Group was established, composed of a broad and representative cross-section of stakeholders. The values underpinning the review were evidence and engagement. Bryson’s Strategic Change Cycle was adopted as the strategic framework to structure the review process. The Group took a multi-faceted approach to gathering the evidence, using benchmarking, stakeholder feedback and a comprehensive literature review. The Group used the opportunity afforded by the review to engage a diverse range of hospital staff who voiced their requirement for the development and expansion of library services. Contemporary best practice was considered as was the strategic context outlined in Tallaght Hospital’s Clinical Service Strategy 2016-2018 and Trinity Health Ireland’s strategic objectives.
Results
The Library Review Group completed its work in July 2016 with the submission of its report and recommendations to the Executive. The Report and Library Service Strategy outlines how the Hospital can build on the quality of its existing Library service. At the time of writing in October 2016, a meeting with the CEO is scheduled and it is anticipated that the report recommendations will be adopted and resourced by the Hospital.
Conclusion
The strategic planning involved in leading a review such as this showcases the variety of approaches that can be taken and by analysing this process, a framework can be considered for similar projects. This type of strategic management requires librarians to fully embrace leadership roles as they look to guide their own service and integrate themselves into the healthcare environment.
Abstract written 19th October 2016
Carolyn Wallace - Coordintaing the Community Nursing Research Strategy for Walesangewatkins
The document outlines the Community Nursing Research Strategy for Wales, which aims to involve all nurses and midwives in Wales in research to develop evidence-based practice. It discusses the role of the research coordinator in supporting community health professionals, increasing membership in the virtual research network, and facilitating relationships to help develop research projects. Examples of achievements include securing pilot funding, publishing papers, and hosting a conference with over 100 attendees to showcase current research.
This document summarizes a presentation given at LILAC 2016 about the opportunities and challenges for practising librarians who become researchers. It discusses how being a researcher can help librarians be better at their jobs by giving them researching, writing, and networking skills. It also addresses how taking on an identity as a researcher, rather than just supporting researchers, can influence how librarians see themselves and are seen by others. The presentation suggests librarians join communities of practice, read widely, present at conferences, and pursue doctoral programs to further develop their skills and identities as producers and partners in the production of knowledge.
Clinical support at King’s College Libraries and Collections: setting up a ne...SonyaDiGiorgio
The clinical library service at King's College London created a new clinical support librarian position in 2019 to better serve the information needs of King's College Hospital Trust. The librarian works to provide outreach, mediated searches, current awareness notifications, and support for research activities. Initial challenges included differences between academic and clinical contexts as well as ensuring the NHS needs were met within a large university library system. Successes so far include expanded remote outreach during the pandemic, increased signups for knowledge resources, and stronger collaboration between academic and clinical library services.
Open access swap shop:Sharing what's worked (and what hasn't)supporting ope...ocoxall
The document summarizes an open access swap shop event where attendees discussed their experiences supporting open access publishing at their institutions. Things that have worked well include creating open access websites, email helplines, targeted outreach and training, and institutional open access policies. Challenges include lack of funding, author confusion over payment models, and difficulty incentivizing publication in open access journals over higher impact closed access journals. Next steps discussed include continuing local networking and knowledge sharing efforts to further define library roles in supporting open access implementation.
The Notable Reports Panel Strikes Again: WAPL 2017WiLS
From the Wisconsin Association of Public Libraries 2017 conference and presented by Vickie Stangel, Director, Dodgeville Public Library; Kelly TerKeurst, Director, Dwight Foster Public Library (Fort Atkinson); Gus Falkenberg, Technology and Design Director, Indianhead Federated Library System (Eau Claire); Cindy Fesemyer, Director, Columbus Public Library; Sara Gold, Community Liaison and Service Specialist, WiLS; Andrea Coffin, Community Liaison and Service Specialist, WiLS
Back by popular demand! Each year, a number of new reports about public libraries are produced by organizations like Pew, OCLC, Library Journal, The Aspen Institute, and others. These reports contain valuable information that can help us plan, develop services, and improve existing services, but unfortunately, few of us have the time to read every single one. The goal of this session is to help attendees get an overview of those reports and their implications for our work. Each panelist will share a summary of a report they believe is significant and discuss how they have used or will use the information at their library. Attendees will be encouraged to share other reports and insights that have mattered to them, too!
This document discusses a new partnership between Northamptonshire Children's Centres and libraries called LibraryPlus. It provides benefits for both, including expanded hours of operation and shared objectives of supporting families. Currently 11 children's centres are co-located in libraries, but going forward LibraryPlus will deliver universal children's centre services from 36 libraries. Targeted services will be delivered by 10 contractors. The vision is for libraries and children's centres to work together to improve outcomes for families in the community.
Lars presented an update to SPARC Europe in Geneva in November 2014. The slides contain an update on DOAJ's progress, the benefits of open access and our new network of voluntary editors
The Hive is a joint library between the University of Worcester and Worcestershire County Council that opened in 2012. It was designed to inspire and connect students, staff, and the local community through learning, integration, and inclusivity. Since opening, The Hive has had over 4.5 million visits and positively impacted university satisfaction scores. Moving forward, its 5-year strategic plan focuses on maintaining partnerships, evaluating impact, prioritizing services, and potential expansion to further establish The Hive as an iconic community hub.
Presentación en Congreso de Bibliotecas Universitarias y Especilizadas 27 y 28 de mayo de 2014, organizado por SISIB U. de Chile.
http://bibliotecas.uchile.cl/congreso/programa/index.html
This document provides information about the IFLA New Professionals Special Interest Group (NPSIG). NPSIG aims to provide opportunities for collaboration and exchange of ideas between new library professionals. It hosts webinars, conference sessions, an annual IFLAcamp training program, and maintains social media profiles and a blog. Membership is free and open to all new professionals, providing networking opportunities, learning resources, and ways to get involved in projects like the Map of New Professionals and NPSIG Music Contest. Those interested are encouraged to contribute content to the blog, help promote events, and plan future IFLAcamps to expand NPSIG's global community of new LIS professionals.
Public libraries around the world are undergoing significant transitions as they rethink their buildings and spaces. The document summarizes research and workshops with library managers from 17 countries to identify criteria for building new public libraries. Key findings include that new libraries should be flexible community hubs and learning centers that incorporate technology, prioritize user needs, and act as civic landmarks. Recommendations are that libraries must adapt to trends like being lifelong learning centers, collaboration spaces, and cultural institutions, while continuing to provide collections and a welcoming environment for all.
Lecture presented by Fe Angela M. Verzosa at PLAI National Congress 2014 on the theme “Philippine Libraries: Future Possibilities”, held at Century Park Hotel, Manila on November 27, 2014
How did we manage? (When on Monday 16th March, UEF leadership announced that ...Tuulevi Ovaska
All university buildings at the University of Eastern Finland, including the library, closed on March 17th in response to the COVID-19 pandemic. Library management began holding daily meetings to respond to the changing situation and increase online communication and information to staff. The library updated its website constantly with information on continued services, loan periods, and material returns, linking to the university's COVID-19 page to centralize information across communication channels.
Presentation 27-28 November 2014 on 7th UNICA Scholarly Communication Seminar: Visibility, Visibility, Visibility.
The associated abstract: http://www.unica-network.eu/sites/default/files/FINAL%20bios%20and%20abstracts%2002122014.pdf
Marie O' Neill explores the expansion of DBS Library's research support services. She discusses key developments during this process including the production of a research development plan, the establishment of a research librarian post, the setting up of an institutional repository and the recent acquisition of Ebsco's Plumx software. The presentation also discusses the impetus, challenges and benefits of this expansion.
Evidence based commissioning - now and moving forwardAnne Gray
Presentation at Health Libraries Group conference, Scarborough September 2016, looking at the research behind evidence based commissioning - the evidence used, how it is found and how it is used - and a case study of a Commissioning Librarian.
This document summarizes a presentation about service learning and the work of Librarians Without Borders (LWB). It introduces service learning and LWB, discussing two case studies of LWB initiatives in Costa Rica and Guatemala. In Costa Rica, LWB students helped build a school library, developing its collection and setting it up. In Guatemala, LWB has partnered with a school to implement a library through ongoing fundraising, service trips, and support. The presentation previews LWB's future plans and takes questions from the audience.
The Royal College of Nursing (RCN) has established libraries in London, Cardiff, Edinburgh, and Belfast to serve its 900 staff members and 435,000 nursing members. Previously, the RCN libraries faced barriers like being perceived as only for members, having a narrow nursing focus, and a lack of information literacy training for staff. To overcome these barriers, the libraries implemented outreach activities like open houses, training sessions, assigning library contacts for each office, developing a new easy-to-use website and catalog, and expanding their collections beyond just nursing. The work continues with responsiveness to staff needs, ongoing outreach, improved intranet presence, and authentication to allow remote access without logins.
The document outlines new roles and services for libraries and librarians, including creating discovery hubs, research concierge services, data curation, and spaces to support interprofessional education and collaboration. Key points are:
1) Libraries will transform spaces and services to become discovery centers that bring users together through shared workspaces, customized resources, and showcasing university research.
2) Librarians will take on more active roles in supporting research, education, and innovation as integral members of project teams by providing literature searches, publishing support, and training.
3) The library will contribute to interprofessional education by providing neutral space and coordination for student instruction sessions and information support across health sciences disciplines.
Leading a library review and developing a strategic plan through evidence and...Anne Murphy
Murphy, McMahon, Peakin. 6 June 2017. parallel paper, leadership 3. ICML/EAHIL 2017
Introduction
Tallaght Hospital is a teaching Hospital of Trinity College, Dublin and within this structure, the Library plays a vital role in maintaining that status. When the Library faced a period of fiscal uncertainty and potential closure due to a loss of clarity with regards to its role within the organisation, the Hospital Executive commissioned a review of the service to be led by the Head Librarian and terms of reference were agreed.
Objective
The objective was to review the service and make recommendations about its future development, and to utilise a strategic framework to guide this development, highlighting the Library as a service which is essential to the standing of the Hospital.
Methods
A Library Review Group was established, composed of a broad and representative cross-section of stakeholders. The values underpinning the review were evidence and engagement. Bryson’s Strategic Change Cycle was adopted as the strategic framework to structure the review process. The Group took a multi-faceted approach to gathering the evidence, using benchmarking, stakeholder feedback and a comprehensive literature review. The Group used the opportunity afforded by the review to engage a diverse range of hospital staff who voiced their requirement for the development and expansion of library services. Contemporary best practice was considered as was the strategic context outlined in Tallaght Hospital’s Clinical Service Strategy 2016-2018 and Trinity Health Ireland’s strategic objectives.
Results
The Library Review Group completed its work in July 2016 with the submission of its report and recommendations to the Executive. The Report and Library Service Strategy outlines how the Hospital can build on the quality of its existing Library service. At the time of writing in October 2016, a meeting with the CEO is scheduled and it is anticipated that the report recommendations will be adopted and resourced by the Hospital.
Conclusion
The strategic planning involved in leading a review such as this showcases the variety of approaches that can be taken and by analysing this process, a framework can be considered for similar projects. This type of strategic management requires librarians to fully embrace leadership roles as they look to guide their own service and integrate themselves into the healthcare environment.
Abstract written 19th October 2016
Carolyn Wallace - Coordintaing the Community Nursing Research Strategy for Walesangewatkins
The document outlines the Community Nursing Research Strategy for Wales, which aims to involve all nurses and midwives in Wales in research to develop evidence-based practice. It discusses the role of the research coordinator in supporting community health professionals, increasing membership in the virtual research network, and facilitating relationships to help develop research projects. Examples of achievements include securing pilot funding, publishing papers, and hosting a conference with over 100 attendees to showcase current research.
This document summarizes a presentation given at LILAC 2016 about the opportunities and challenges for practising librarians who become researchers. It discusses how being a researcher can help librarians be better at their jobs by giving them researching, writing, and networking skills. It also addresses how taking on an identity as a researcher, rather than just supporting researchers, can influence how librarians see themselves and are seen by others. The presentation suggests librarians join communities of practice, read widely, present at conferences, and pursue doctoral programs to further develop their skills and identities as producers and partners in the production of knowledge.
Clinical support at King’s College Libraries and Collections: setting up a ne...SonyaDiGiorgio
The clinical library service at King's College London created a new clinical support librarian position in 2019 to better serve the information needs of King's College Hospital Trust. The librarian works to provide outreach, mediated searches, current awareness notifications, and support for research activities. Initial challenges included differences between academic and clinical contexts as well as ensuring the NHS needs were met within a large university library system. Successes so far include expanded remote outreach during the pandemic, increased signups for knowledge resources, and stronger collaboration between academic and clinical library services.
Open access swap shop:Sharing what's worked (and what hasn't)supporting ope...ocoxall
The document summarizes an open access swap shop event where attendees discussed their experiences supporting open access publishing at their institutions. Things that have worked well include creating open access websites, email helplines, targeted outreach and training, and institutional open access policies. Challenges include lack of funding, author confusion over payment models, and difficulty incentivizing publication in open access journals over higher impact closed access journals. Next steps discussed include continuing local networking and knowledge sharing efforts to further define library roles in supporting open access implementation.
The Notable Reports Panel Strikes Again: WAPL 2017WiLS
From the Wisconsin Association of Public Libraries 2017 conference and presented by Vickie Stangel, Director, Dodgeville Public Library; Kelly TerKeurst, Director, Dwight Foster Public Library (Fort Atkinson); Gus Falkenberg, Technology and Design Director, Indianhead Federated Library System (Eau Claire); Cindy Fesemyer, Director, Columbus Public Library; Sara Gold, Community Liaison and Service Specialist, WiLS; Andrea Coffin, Community Liaison and Service Specialist, WiLS
Back by popular demand! Each year, a number of new reports about public libraries are produced by organizations like Pew, OCLC, Library Journal, The Aspen Institute, and others. These reports contain valuable information that can help us plan, develop services, and improve existing services, but unfortunately, few of us have the time to read every single one. The goal of this session is to help attendees get an overview of those reports and their implications for our work. Each panelist will share a summary of a report they believe is significant and discuss how they have used or will use the information at their library. Attendees will be encouraged to share other reports and insights that have mattered to them, too!
This document discusses a new partnership between Northamptonshire Children's Centres and libraries called LibraryPlus. It provides benefits for both, including expanded hours of operation and shared objectives of supporting families. Currently 11 children's centres are co-located in libraries, but going forward LibraryPlus will deliver universal children's centre services from 36 libraries. Targeted services will be delivered by 10 contractors. The vision is for libraries and children's centres to work together to improve outcomes for families in the community.
Lars presented an update to SPARC Europe in Geneva in November 2014. The slides contain an update on DOAJ's progress, the benefits of open access and our new network of voluntary editors
The Hive is a joint library between the University of Worcester and Worcestershire County Council that opened in 2012. It was designed to inspire and connect students, staff, and the local community through learning, integration, and inclusivity. Since opening, The Hive has had over 4.5 million visits and positively impacted university satisfaction scores. Moving forward, its 5-year strategic plan focuses on maintaining partnerships, evaluating impact, prioritizing services, and potential expansion to further establish The Hive as an iconic community hub.
Presentación en Congreso de Bibliotecas Universitarias y Especilizadas 27 y 28 de mayo de 2014, organizado por SISIB U. de Chile.
http://bibliotecas.uchile.cl/congreso/programa/index.html
This document provides information about the IFLA New Professionals Special Interest Group (NPSIG). NPSIG aims to provide opportunities for collaboration and exchange of ideas between new library professionals. It hosts webinars, conference sessions, an annual IFLAcamp training program, and maintains social media profiles and a blog. Membership is free and open to all new professionals, providing networking opportunities, learning resources, and ways to get involved in projects like the Map of New Professionals and NPSIG Music Contest. Those interested are encouraged to contribute content to the blog, help promote events, and plan future IFLAcamps to expand NPSIG's global community of new LIS professionals.
Public libraries around the world are undergoing significant transitions as they rethink their buildings and spaces. The document summarizes research and workshops with library managers from 17 countries to identify criteria for building new public libraries. Key findings include that new libraries should be flexible community hubs and learning centers that incorporate technology, prioritize user needs, and act as civic landmarks. Recommendations are that libraries must adapt to trends like being lifelong learning centers, collaboration spaces, and cultural institutions, while continuing to provide collections and a welcoming environment for all.
Lecture presented by Fe Angela M. Verzosa at PLAI National Congress 2014 on the theme “Philippine Libraries: Future Possibilities”, held at Century Park Hotel, Manila on November 27, 2014
Similar to How to work together on an international project (20)
How did we manage? (When on Monday 16th March, UEF leadership announced that ...Tuulevi Ovaska
All university buildings at the University of Eastern Finland, including the library, closed on March 17th in response to the COVID-19 pandemic. Library management began holding daily meetings to respond to the changing situation and increase online communication and information to staff. The library updated its website constantly with information on continued services, loan periods, and material returns, linking to the university's COVID-19 page to centralize information across communication channels.
Workshop on cooperation methods, using new indicators, finding partners, and reporting results
Karen Buset, Norwegian and University of Science and Technology, Norway
Ghislaine Declève, Université catholique de Louvain, Belgium
Tuulevi Ovaska, University of Eastern Finland Library, Finland
Co-operation among health information professionals
Tiina Heino, Katri Larmo, Leena Lodenius, Tuulevi Ovaska
14th EAHIL 2014 Conference 11-13 June, Rome, Italy
Näyttöön perustuva hoitotyö eläväksi Kuopion yliopistollisessa sairaalassa –t...Tuulevi Ovaska
II Terveysalan kansallinen näyttöön perustuvan toiminnan symposium 5.2.2015
Teemasessio 1 –Näyttöön perustuva toiminta tutkimuksen ja koulutuksen näkökulmasta
Flipped learning versus traditional teaching Tuulevi Ovaska
Feedback and Evaluation of Information Skills Training for University Hospital Nursing Staff
ICML + EAHIL 2017, 12th-16th June, Dublin, Ireland
Tuulevi Ovaska & Kirsi Salmi
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BMF ry:n 2018 Kevätseminaari - Big Data, tekoäly, sote, tietosuoja-asetus... Tutustutaan yhdessä!
20.4.2018 Tieteiden talo, Helsinki
Collaboration between nurses and librarians in promoting evidence based pract...Tuulevi Ovaska
Collaboration between nurses and librarians at Kuopio University Hospital (KUH) Nursing Research Council (NRC) promotes evidence-based nursing practice through education. The NRC supports evidence-based practice by offering education programs and regular nursing meetings. The KUH Medical Library plays a vital role in education by providing training on information retrieval and access to research. Cooperation between the NRC and library staff is important for promoting evidence-based practice through shared education and collaboration.
Nurses’ and head nurses’ information retrieval training – collecting and com...Tuulevi Ovaska
This document summarizes a study that compared the expectations and feedback from information retrieval (IR) training provided to nurses and head nurses in Finland. The study found that the IR needs of head nurses varied more than nurses. Contrary to assumptions, head nurses did not have better IR skills than nurses. Head nurses found the IR training less useful than nurses and did not learn as much. The study concluded that training schedules and time allocation should be based on collecting participants' actual IR skills and needs, rather than assumptions.
The Possibilities of Horizontal Career Development and the Changing Roles of ...Tuulevi Ovaska
The document discusses the changing roles of librarians and the possibility of horizontal career development through task rotation and job exchange. It argues that horizontal career development can help librarians stay in control of changes in the profession by developing new skills. A survey found that library administrators were interested in staff exchange but doubted the practical implementation. Benefits included diversified skills, flexibility, growth and understanding between staff. The conclusion is that task rotation and exchange are compatible with the library's values and could include internal rotation or short international exchanges.
Demand of evidence-based nursing has been taken seriously both in the University of Kuopio (UKU) and in the Kuopio University Hospital (KUH). Role of information professionals in the process is expanding. Survey in May 2007 in order to develop information retrieval training in KUH, in order to find out the nursing staff’s educational needs in information retrieval, knowledge about EBN, attitudes towards EBN.
”Part of the job is to change the job” - Horizontal Career Development and th...Tuulevi Ovaska
A follow-up of the study on the possibilities of horizontal career development and the changing roles of librarians in Kuopio University Library year 2005. Then there was potential for internal task rotation and international exchange. Now aiming to identify changes in the attitudes towards and the possibilities of carrying out horizontal career development.
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
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Communicating effectively and consistently with students can help them feel at ease during their learning experience and provide the instructor with a communication trail to track the course's progress. This workshop will take you through constructing an engaging course container to facilitate effective communication.
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
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Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
2. How to work together on an
international project
Experiences from a benchmarking project of three European health libraries
Karen Buset – Ghislaine Declève – Tuulevi Ovaska
BMH, NTNU, Norway – BSS, UCL, Belgium – KUH medical library, UEF, Finland
3. Benchmarking should been seen as the beginning of a
journey of discovery – not as an end it itself.
The aim should be to learn more about your service by
comparing its impact with that of the others – not to
secure a place in a table of merit.
Markless & Streatfield
Karen Buset, Ghislaine Declève & Tuulevi Ovaska EAHIL Conference 2016, Seville, Spain
4. Benchmarking project
of three European health libraries
• Proposal and plan 2012
• Project started 2013
• Mainly worked online
• Hardly no costs
• No project leader
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
5. What is benchmarking?
• First, shoemakers used the term benchmarking
• Now, used to measure performance using a specific indicator
• Our project is a best-practice benchmarking project
• Used in strategic management
• Organisations evaluate activities in relation to best or better practices
• To make improvements
• May be a one-time event, often a continuous process
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
6. Getting ideas, solutions and examples
•Planning library space
•Teaching IL
•Marketing and promoting
•Integrating services in users’ work
•Collaborating with other services
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
7. Methods of the project
•Collaborative collection of data
•Observation and shadowing
•User and staff interviews
•EAHIL colleagues focus group
•Collaborative blog writing
•Learning by doing
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
9. Collecting data
• Library areas, facilities and equipment
• Services for the public, including loan, ILL and user training
• Collection management, bibliographic records
• Institutional repository
• Library staff, both number and staff training
• Financial data
How to compare?
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
10. Library visits
•Discussing with library directors
•Interviewing library users about library space
•Interviewing library staff members
•Looking at the physical space and collection
organisation
•Learning about staff organisation
•And relationships with hospital and university
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
11. Interviewing users about library space
•What do you use this library for?
•Why do you (study/read/work/group work) right
here?
•Where would you study if the library did not exist?
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
12. Karen Buset, Ghislaine Declève & Tuulevi Ovaska EAHIL Conference 2016, Seville, Spain
Similar user activities in libraries
• Reading lecture notes and other study material
• Discussing, talking, working in groups
• Writing lab reports and research papers
• Searching for information
• Using library’s and their own books
• Working on their own laptops and library computers
13. If the library did not exist
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
Instead of it Users would choose to work
BMH (Norway) home
BSS (Belgium) campus
KUH (Finland) campus/home
14. Insights from user interviews
•Spaces for both individual and collaborative work
•Both silent and semi-silent work or study
•Access to computers and Wi-Fi
•Natural daylight
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
15. Interviewing staff about roles and value
• What is your role in this library?
• Why do you work here?
• What is the meaning/purpose of your work here?
• What value does the library (and your role in it) add to the university?
• What would it mean if the library did not exist/provide the services?
• In your opinion, is the library doing the right things/providing the
right services?
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
16. Reflections on library work
• Staff members were willing to invite us to take part in
processes where they reflect on the meaning of their work
and the value of library
• We found the value of the library together
• If libraries did not exist, they would have to be invented
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
17. Takeaways from the staff discussions
Connect
user needs with staff views
to develop
a more user-oriented service
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
18. Karen Buset, Ghislaine Declève & Tuulevi Ovaska EAHIL Conference 2016, Seville, Spain
Focus group with EAHIL colleagues
19. Advice from the focus group
•What could non-users tell us
•Main focus on marketing
•EAHIL Special Interest Group (SIG) on marketing
•How the project should proceed
• focus on fewer topics
• decide what to measure
• use indicators
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
20. International benchmarking
• Aims at providing good services
• Involves
• Working hours and personal interest
• Support of the supervisors and organisation
• Constant evaluation and continuing development
• Draws attention to different ways of managing a library
• Provides tools and suggestions
• Is challenging but rewarding
EAHIL Conference 2016, Seville, SpainKaren Buset, Ghislaine Declève & Tuulevi Ovaska
Information
Skills
Opportunities
21. Thank you for your attention!
References and links can be found in the full text.
Take a look at our blog!
https://benchmarkingthreehealthlibraries.wordpress.com