This is an overview of performance evaluation process in IT company. History, current and plans for the future.
Created for HR Cafe (http://dou.ua/calendar/1280/) in Feb 2012.
This is an overview of performance evaluation process in IT company. History, current and plans for the future.
Created for HR Cafe (http://dou.ua/calendar/1280/) in Feb 2012.
Business Requirements Gathering - Current & Future StateJason Bargent
A simple one page template to gather functional requirements, summarising the current state, what works well, areas for improvement and proposed future state and how it will be implemented at a high level
My goal with this talk was to provide developers and tech folks with an understanding of requirements gathering. Key concepts and resources that they can use to make their own coding practice better. Part of being a professional coder
Key Performance Indicators (KPIs) should be used to understand performance and drive better decision-making. However, most companies struggle to find the vital few KPIs. Here is a list of the 25 top KPIs is use today.
A set of tips on how to be an effective technical leader, including:
- Being someone who cares
- Helping work flow
- Being technically prepared for change
- Being a leader
- The 80/20 rule
- Being a little meta
The Snowman - visualising Agile project roles & responsibilitiesAbdul Ghafoor
Based on the DSDM team model and also known as the "Alien Baby", I have summarised the different Agile Project roles and responsibilities which may be useful for those who want a better understanding of Agile or who if you're planning on sitting the Foundation or Practitioner exams.
Lean Six sigma Black Belt Training Part 6Lean Insight
Lean-insight.com is providing lean six sigma training for both black belt and green belts.
For Bangalore training centre you can visit: http://lean-insight.com/six-sigma-training-bangalore/
Business Requirements Gathering - Current & Future StateJason Bargent
A simple one page template to gather functional requirements, summarising the current state, what works well, areas for improvement and proposed future state and how it will be implemented at a high level
My goal with this talk was to provide developers and tech folks with an understanding of requirements gathering. Key concepts and resources that they can use to make their own coding practice better. Part of being a professional coder
Key Performance Indicators (KPIs) should be used to understand performance and drive better decision-making. However, most companies struggle to find the vital few KPIs. Here is a list of the 25 top KPIs is use today.
A set of tips on how to be an effective technical leader, including:
- Being someone who cares
- Helping work flow
- Being technically prepared for change
- Being a leader
- The 80/20 rule
- Being a little meta
The Snowman - visualising Agile project roles & responsibilitiesAbdul Ghafoor
Based on the DSDM team model and also known as the "Alien Baby", I have summarised the different Agile Project roles and responsibilities which may be useful for those who want a better understanding of Agile or who if you're planning on sitting the Foundation or Practitioner exams.
Lean Six sigma Black Belt Training Part 6Lean Insight
Lean-insight.com is providing lean six sigma training for both black belt and green belts.
For Bangalore training centre you can visit: http://lean-insight.com/six-sigma-training-bangalore/
Metrics - You are what you measure (DevOps Perth)Rob Crowley
DevOps is no longer just the concern of cutting edge start-ups in Silicon Valley and is gaining wide scale adoption within established industries. This session focuses on the Metrics pillar of DevOps and explores how we can leverage metrics to drive the software delivery process based on data rather than gut feel and opinions.
Are your Product Managers using an appropriate framework? What do Sales, Implementations and your customers say about your products? Is too much time spend on process, and not enough on value and outcomes?
These are some ideas on a simple framework for Product Management that might work for you.
Why And How to Transition into Product Management by Google PMProduct School
Nabil Shahid walks through their journey to Product Management in the world of tech, talking about how to market your skills and how to get into the industry. He also touches on balancing knowledge and personal experience with what's best for a wider user group.
Assessing Your Current DesignOps Practice: A Heuristic Model - Dave MaloufWeb à Québec
Many companies are finding that they are being asked to add a DesignOps practice to their existing design organizations. This is great news, because by adding an operational mindset, and putting intentional design to one’s design operations, only better design will happen, which is the point, eh?
But how can I measure and communicate success? How do I even know what success is? How can I prioritize, and roadmap planning, and growth of my DesignOps practice?
In this lecture, I will propose a system that can be easily deployed and even customized so that as a design leader or a DesignOps leader you can show anyone in your company where you are at and where you are going to be working to mature practice and why.
Measuring & Evaluating Your DesignOps PracticeDave Malouf
This premiere version of this talk was given at WAQ in Quebec City on April 10, 2019.
It has a brief introduction to DesignOps and then goes into how to measure and understand value of designOps to the team and business.
Product Roadmaps - Tips on how to create and manage roadmapsMarc Abraham
This presentation is focused on two areas with respect to product roadmaps. Firstly, a roadmap is a not a loose collection of timings and features. Secondly, it is key to define a product vision, goals and strategy before creating a roadmap.
How to best create and manage product roadmapsJeremy Horn
Slides Marc Abraham recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
These slides were presented by Pauline Chow, Lead Instructor in Data Science & Analytics, General Assembly for her talk at Data Science Pop Up LA in September 14, 2016.
From Stratosphere to Sea-Level: Grounding Your Analytics Reporting for Each A...Forum One
Each level of leadership has its unique role and needs; why provide them all with the same level of web analytics reporting? Different decisions require different data. Forum One’s Analytics Manager, Autumn Rose discusses the following in these slides:
Discuss the merits and potential challenges of creating customized reports for each level of your organization, from the board directors to your content managers.
Discuss how to architect your story for each layer of your story, with all reports fitting into the same overall narrative, but focusing on the measurables that each person can have an impact on.
Review report writing strategies, and learn how to automate them.
Discuss the optimal timing and frequency of distributing each type of report.
Learn how competition among organizational units can increase overall site performance.
[Originally presented on July 30th, 2015 in Washington, DC]
What comes to your mind when you hear the word Analytics?
What exactly does it mean?
How it is that the Web Analytics is done & why use it?
What for & to what Capacity is it used?
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
4. Common mistakes
- Measuring vanity metrics
- A utility app benchmarking against in-app time instead of DAU/MAU
- Thinks it’s just developments’ work,
- Asking what were being tracked after implementation instead of before
- Focus on dashboard rather than defining metrics well
- Invest time in designing the layout of dashboard instead of defining the important
questions that needs answers
- Do more: doing is more important than why
- Lack of understanding how metrics relates to each other
5. Making information actionable
isn't about reporting on the
number of people that do
something, it is about how we
separate what successful people
do vs what failed people do in our
products so that we can take
steps towards improvements.
6. So what if I don’t do data right?
- Difficult to quantify the impact and value of the team’s effort
- High dev and comm. cost due to constant switch of priorities
- Missing crucial opportunities because of lack of insights
- Lack of clear alignment between functional teams
- Low moral because lack of sense of value
- Lack of guidance on what to improve
- Failed to improve because of unknown blocking dependencies
7. Reasons why “data” project dies
- Lack of support from top management
- Lack of well defined strategy
- Lack of understanding of dependencies between metrics
- Poorly defined metrics definition
- Deprioritised because it does not “feel” like delivering features
9. How to do data right?
1. Identify and measure status quo
1. Performance metrics (Clicks, in-app time, revenue)
2. Contextual metrics (Satisfaction rate, job done time)
2. Frame the problem
3. Visualize your findings
4. Divide and conquer
11. Identify and Measure Status Quo
Are you doing any tracking?
- What tools is your team using? (Map them out with draw.io)
- Who are the stakeholders, and owners of those tools?
- What are they tracking? (Use a event tracking dictionary)
- What are the metrics and what are their definitions?
- E.g. DAU and MAU, where active session is equal to 1 click open
12. Identify and Measure Status Quo
Why are you doing this project?
- How frustrated the team is?
- How much time spent on searching for answers?
- How much time spent on generating reports?
- What are some of the decisions that were made without data?
14. How to frame the problem?
- How effective is your business? (Do you have the right focus)
- Who is your customer? What do they look like?
- If you didn’t exist, what would customer use?
- How efficient is your business? (How well do you convert traffic to money)
- Traffic - How many have stopped for your offerings?
- Usage - How many are committing their time to your offerings?
- Revenue - How many are willing to invest to solve their problems?
15. How to bring company-wide improvement with data
and methodologies that actually works.
I’ve had enough of jargons, product-
market fit, agile, data-driven. Talk is
cheap.
21. Look two ways, and understand why
Macro (Org-wide)
- Identify strategy effectiveness
- Untangle dependencies
- Shape effective team formation
Micro (Process-focused)
- Identify operational efficiency
breakdowns
- Best to focus by a single team
24. Tips
- Don’t get lost in picking the right framework
- Focus on understanding thoroughly why your customer comes to you
- Higher isn’t always better: it’s about ROI and long-term growth
- Identify most impactful common lagging indicator first
- Only delegate when indicator is stable (no / minimal cross-team dependencies
/direct correlation between invested efforts and the performance of indicator)
- DO NOT use the improvement benchmarks as KPIs
- Use OKR for improvement benchmarks
- MUST involve all teams before the start of the project
25. How to frame the problem (Micro)?
Funnel analysis,
a.k.a. Marketing
funnel, conversion
funnel, sales funnel
26. Tips
- Macro and micro goes hand-in-hands: it’s like pipework and water source
- Higher isn’t always better: it’s about ROI and long-term growth
- Identify most impactful common lagging indicator first
- Only delegate when indicator is stable (no / minimal cross-team dependencies
/direct correlation between invested efforts and the performance of indicator)
- DO NOT use the improvement benchmarks as KPIs
- Use OKR for improvement benchmarks
- MUST involve all teams as early as possible
28. How to visualise data?
- Measure journey, not statistics
- Give context to the numbers by offering a
bigger picture
- List out questions before designing dashboard
- Dashboard is just telling the story with the
help of the visuals
- The content of the story is the key
- Invest in tools, but even free tools can be
powerful
- Google Data Studio
- Business BI
- Tableau
- Always maintain a tracking dictionary
30. Measure and learn
- Get top-level management support
- Measure how many decisions were not data driven
- Define a North Star Metric for the product
- Map major customer journey with customer intentions
- Create a data library / tracking dictionary
- Measure the impact before / after new feature implementation
- Create accessible dashboards for teams
32. How to deliver results
- The no-BS, growth-focused and deliverable-focused scrum framework
- Use KPI and OKR together: they are not the same nor mutually exclusive
- Don’t push for KPI if the metric is not “isolated” and “stabled”
- Define priority across organization, not just individuals or groups of people
- Invest time to learn and iterate, not just delivering features
- Document and share findings and learnings across teams
33. Key takeaways
- Everything is a means to an end: Focus on objectives, not tasks
- Let data and customers do the speaking
- Measure, get supports and alignments
- Do one thing and do it well
- Learn from iterations
34. - Want to learn more about my working history? LinkedIn
- Want to read my other case studies and findings? Medium
- Want a glance at my activeness? Personal homepage
Let’s connect!