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How to Use Chatbots
and Content to Engage
and Convert Leads
We’ll cover various points, including:
WHY WE’RE HERE
How to create
content centered
on sales hurdles
Everything you need to
know about Facebook
Messenger Marketing
How to use that sales enablement
content in chatbots to nurture,
educate, and convert leads
WHO I AM
Brittni Kinney
VP
influenceandco.com
Tweet: @bkblackandgold
Brittni Kinney is a VP at Influence & Co. who
loves discussing how content marketing can
help any marketing strategy achieve its full
potential. She likes her coffee black and her
whiskey straight, and she loves traveling. 
George Albus Derpy-dore is a Vice Pupident
of Good Boys. He enjoys peanut butter
smothered on literally anything. He would
sooner eat your content than read it.
MORE IMPORTANTLY
It’s content that, when used, helps your sales team sell more efficiently
WHAT IS SALES ENABLEMENT CONTENT?
CONTENT AS A SALES ENABLEMENT TOOL
CONTENT AS A SALES ENABLEMENT TOOL
Articles on Your Blog
Guest Posts in Outside Publications
CONTENT AS A SALES ENABLEMENT TOOL
Whitepapers
CONTENT AS A SALES ENABLEMENT TOOL
Case Studies
CONTENT AS A SALES ENABLEMENT TOOL
Infographics
CONTENT
AS A SALES
ENABLEMENT
TOOL
Webinars
CONTENT AS A SALES ENABLEMENT TOOL
Email Drip Campaigns
CONTENT AS A SALES ENABLEMENT TOOL
HOW TO CREATE SALES ENABLEMENT CONTENT
Criteria Your Content Should Meet
HOW TO CREATE SALES ENABLEMENT CONTENT
It should help your sales team:

1. Overcome common objections during the sales process



2. Educate prospects about your company, your processes, ROI, etc.



3. Prime your prospects to become good customers down the road



4. Provide valuable information that your prospects can pass
along to other decision makers on their teams

Slack Channels
HOW TO CREATE SALES ENABLEMENT CONTENT
Content Idea Submission Forms
HOW TO CREATE SALES ENABLEMENT CONTENT
Brainstorm Sessions Planning
HOW TO CREATE SALES ENABLEMENT CONTENT
1. Getting sales and marketing into the same room



2. Prep ahead of time with specific questions



3. Appoint a moderator to collect questions

Brainstorm Sessions Questions
HOW TO CREATE SALES ENABLEMENT CONTENT
1. What questions are you getting
that take a lot of time to answer?

2. What’s the most common reason
prospects are giving you for not
moving forward?

3. What’s the most common question
you get from people during the sales
process?

4. What’s a piece of content you wish
you could send that you don’t have?



5. What’s the No. 1 piece of content
you always send leads?



6. What are some ways you’ve
described our services or products
on a sales call that have gone over
really well?

Sales Call Shadowing
HOW TO CREATE SALES ENABLEMENT CONTENT
How to Use Content in Chatbots
HOW TO CREATE SALES ENABLEMENT CONTENT
influenceandco.com | @InfluenceandCo
Visit: offers.influenceandco.com/mobile-monkey
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TO EFFECTIVE CONTENT
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How To Use Chatbots and Content to Engage and Convert Leads

  • 1. How to Use Chatbots and Content to Engage and Convert Leads
  • 2. We’ll cover various points, including: WHY WE’RE HERE How to create content centered on sales hurdles Everything you need to know about Facebook Messenger Marketing How to use that sales enablement content in chatbots to nurture, educate, and convert leads
  • 3. WHO I AM Brittni Kinney VP influenceandco.com Tweet: @bkblackandgold Brittni Kinney is a VP at Influence & Co. who loves discussing how content marketing can help any marketing strategy achieve its full potential. She likes her coffee black and her whiskey straight, and she loves traveling. 
  • 4. George Albus Derpy-dore is a Vice Pupident of Good Boys. He enjoys peanut butter smothered on literally anything. He would sooner eat your content than read it. MORE IMPORTANTLY
  • 5. It’s content that, when used, helps your sales team sell more efficiently WHAT IS SALES ENABLEMENT CONTENT?
  • 6. CONTENT AS A SALES ENABLEMENT TOOL
  • 7. CONTENT AS A SALES ENABLEMENT TOOL Articles on Your Blog
  • 8. Guest Posts in Outside Publications CONTENT AS A SALES ENABLEMENT TOOL
  • 9. Whitepapers CONTENT AS A SALES ENABLEMENT TOOL
  • 10. Case Studies CONTENT AS A SALES ENABLEMENT TOOL
  • 12. Webinars CONTENT AS A SALES ENABLEMENT TOOL
  • 13. Email Drip Campaigns CONTENT AS A SALES ENABLEMENT TOOL
  • 14. HOW TO CREATE SALES ENABLEMENT CONTENT
  • 15. Criteria Your Content Should Meet HOW TO CREATE SALES ENABLEMENT CONTENT It should help your sales team:
 1. Overcome common objections during the sales process
 
 2. Educate prospects about your company, your processes, ROI, etc.
 
 3. Prime your prospects to become good customers down the road
 
 4. Provide valuable information that your prospects can pass along to other decision makers on their teams

  • 16. Slack Channels HOW TO CREATE SALES ENABLEMENT CONTENT
  • 17. Content Idea Submission Forms HOW TO CREATE SALES ENABLEMENT CONTENT
  • 18. Brainstorm Sessions Planning HOW TO CREATE SALES ENABLEMENT CONTENT 1. Getting sales and marketing into the same room
 
 2. Prep ahead of time with specific questions
 
 3. Appoint a moderator to collect questions

  • 19. Brainstorm Sessions Questions HOW TO CREATE SALES ENABLEMENT CONTENT 1. What questions are you getting that take a lot of time to answer?
 2. What’s the most common reason prospects are giving you for not moving forward?
 3. What’s the most common question you get from people during the sales process?
 4. What’s a piece of content you wish you could send that you don’t have?
 
 5. What’s the No. 1 piece of content you always send leads?
 
 6. What are some ways you’ve described our services or products on a sales call that have gone over really well?

  • 20. Sales Call Shadowing HOW TO CREATE SALES ENABLEMENT CONTENT
  • 21. How to Use Content in Chatbots HOW TO CREATE SALES ENABLEMENT CONTENT
  • 22. influenceandco.com | @InfluenceandCo Visit: offers.influenceandco.com/mobile-monkey GET THE ULTIMATE GUIDE TO EFFECTIVE CONTENT DISTRIBUTION GET $500 OFF YOUR FIRST MONTH! SIGN UP TODAY! RESOURCES CHECK OUT THE KNOWLEDGE 
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