Track Down the Hiring Manager
Presented by Donna Shannon
720-452-3400
www.PersonalTouchCareerServices.com
(c)2010, 2012 Donna Shannon
The Personal Touch Career Services
• Our Mission: To help job seekers of all levels
achieve their employment goals through solid,
practical advice and services
• Resume services, interview coaching, job search strategy and
group classes
• Over 8 years in corporate recruitment & placement
• Donna’s book, “Get a Job Without Going Crazy” is available on
Amazon.com and the Tattered Cover in Denver
(c)2010, 2012 Donna Shannon
THE HIRING MANAGER WANTS TO
HIRE YOU
They just don’t know who you are yet
(c)2010, 2012 Donna Shannon
The Personal Factor
• Managers want to hire:
– Someone who is enthusiastic
– Knowledgeable about the industry
– AND…
Who really understands their NEEDS
(c)2010, 2012 Donna Shannon
Key information you better find
• Managers want to hire someone who knows
the company:
– Corporate mission
– Their products and services
– Their competition
– Their challenges
(c)2010, 2012 Donna Shannon
FIND THE PERSON TO GET
PERSONAL
Your first challenge: find that name…
(c)2010, 2012 Donna Shannon
Resources for finding that name:
• Company’s website
• News Sources
• Networking Groups
• Social Media
(c)2010, 2012 Donna Shannon
Resource #1:
the Website
Start with the
job description
Look for:
Report – to’s
Divisions
Locations
(c)2010, 2012 Donna Shannon
Senior Human Resources
Information Systems Advisor
RTM , is currently hiring for a Senior Human
Resources Information Systems Advisor person
to support the Human Resources department
from their Denver, Colorado global head office.
The holder of this role must have an overall
understanding of the strategic objectives of Rio
Tinto and the business unit, its values and its
operational activities in order to understand labor
and skills requirements and business / individual
standards; Human Resources Systems are an
effective tool for managing sensitive employee
data; are cost effective and value adding; drive a
high performance culture and enable the
organization to attract and retain high caliber
employees. The Sr HRIS Advisor reports directly to
the Vice President of Human Resources.
The successful candidate will be able to:
More on the website:
• Other pages to mine:
– Management team
– About us
– Blog posts
– News or Media Room
(c)2010, 2012 Donna Shannon
Resource #2: News and Media
• Focus on local sources:
– The Denver Business Journal
• Data base of many local and national companies
• www.denver.bizjournals.com
– Colorado Business Magazine
• http://www.cobizmag.com/
– The Denver Post
• Mainstream News
• www.denverpost.com
– Westword
• In-depth cultural impact
• www.westword.com
(c)2010, 2012 Donna Shannon
Trigger Events
• Any excuse to reach out to a manager,
whether there is a job opening or not
– Recent company awards
– Winning major contract
– Promotions
– Office moves
(c)2010, 2012 Donna Shannon
Sample: Local Awards
(c)2010, 2012 Donna Shannon
More information available…
(c)2010, 2012 Donna Shannon
Colorado Business Magazine writes an article for EACH
winner – which you can read for free
Resource #3: Networking Groups
• Obvious target:
– a direct connection to the hiring manager (aka the
Holy Grail)
• More likely:
• Current or past employee of the target company
• Someone who knows someone at the target
company
(c)2010, 2012 Donna Shannon
What to ask former and current
employees:
• Names of managers
• Hiring procedures
• Company culture
• Company challenges
(c)2010, 2012 Donna Shannon
Other Cool Websites
• Glassdoor.com
• User reviews of companies and their interviews
• Zoominfo.com
• Recruiters’ tool for company research
• Manta.com
• Free data-rich company information
• Professional Associations
• Look for the volunteer Board
• Chambers of Commerce
(c)2010, 2012 Donna Shannon
Missed the target manager?
• ALL senior managers are your target
• Send resumes to ALL possible decision-
makers
(c)2010, 2012 Donna Shannon
SO YOU GOT THE NAME…
Now what?
(c)2010, 2012 Donna Shannon
DON’T Contact yet…
• Don’t ask for an introduction
• Don’t send an Inmail through LinkedIn.com
(c)2010, 2012 Donna Shannon
Get to know your target as a person…
• Interpret their LinkedIn profile
• Look for LinkedIn involvement
• Check out their Twitter feed
• Google for the dirt
(c)2010, 2012 Donna Shannon
LinkedIn Posts
(c)2010, 2012 Donna Shannon
LinkedIn Profiles
(c)2010, 2012 Donna Shannon
Profiles: Groups
and Applications
What do they care
about?
What message are
they sending?
How can you
connect?
(c)2010, 2012 Donna Shannon
LinkedIn.com tip:
(c)2010, 2012 Donna Shannon
• Join the same Groups to message the target
for free
Google: what’s the buzz?
• The Company
• The Names
• The LinkedIn
public profiles
(c)2010, 2012 Donna Shannon
LinkedIn live demo
(c)2010, 2012 Donna Shannon
NAILING THE CONTACT INFO
How you reach them is just as important as what you say
(c)2010, 2012 Donna Shannon
Reach out and touch someone…
• Direct Email
• Snail Mail and Variations
• LinkedIn connections
(c)2010, 2012 Donna Shannon
Determining the email address
• Scrutinize website for patterns
• Check ZoomInfo.com
• Call the front desk
– Magic phrase:
“I’m sending an email to So-n-So, but it looks like I
may have it wrong. Is it
joe.schmoe@abccompany.com?”
(c)2010, 2012 Donna Shannon
Proven Personal Touch Method
• Send a hard copy directly to the manager
– Targeted cover letters can win the assistant
– Variations for impact:
• Priority Mail ($4.90 for flat rate envelope)
• Express Mail or Fed Ex (average $14.95 for USPS)
• Courier Service (varies - $20 to $30)
(c)2010, 2012 Donna Shannon
Important note:
• Do NOT use resume quality envelopes, but
DO use resume quality paper
• Paper Rules:
– Use high quality resume paper
– Light color
– High quality printing
Your worth WILL be judged by the presentation
(c)2010, 2012 Donna Shannon
Showing up in person
• Can be a risk:
– Receptionists are guard dogs
– Be sure to dress appropriately
– Give resume in sealed package marked
“Confidential”
(c)2010, 2012 Donna Shannon
WHAT TO PUT IN YOUR COVER
LETTER
Grab ‘em and hold ‘em
(c)2010, 2012 Donna Shannon
Personal Cover Letters
• Must always include:
– Understanding of the company
– Passion for the job
– How you can help by:
• Solving problems
• Making money
• Saving money
(c)2010, 2012 Donna Shannon
Understanding of the
industry sample
• Start with current news
• Write about your
understanding of the
industry
• Tie in your personal
experience
• Ask for the job your want
• Conclude with your
contact information
(c)2010, 2012 Donna Shannon
NO RESPONSE?
The game’s not over yet
(c)2010, 2012 Donna Shannon
What the hiring manager does…
• He will call HR, not you
– Resume resurrection
– Ensures you will get a diligent interview
(c)2010, 2012 Donna Shannon
Essence of the Personal Touch
(c)2010, 2012 Donna Shannon
1. Find the name
2. Figure out who they are
3. Get your resume in their hands
www.PersonalTouchCareerServices.com
 donna@personaltouchcareerservices.com
 Social Media:
www.LinkedIn.com/in/donnashannon
www.facebook.com/Donnashannon.careercoach
Twitter: @DLShannon
 Networking Group on Meetup.com:
Brown Bag Job Search Group
The Personal Touch Career Services
(c)2010, 2012 Donna Shannon

How to Track Down the Hiring Manager

  • 1.
    Track Down theHiring Manager Presented by Donna Shannon 720-452-3400 www.PersonalTouchCareerServices.com (c)2010, 2012 Donna Shannon
  • 2.
    The Personal TouchCareer Services • Our Mission: To help job seekers of all levels achieve their employment goals through solid, practical advice and services • Resume services, interview coaching, job search strategy and group classes • Over 8 years in corporate recruitment & placement • Donna’s book, “Get a Job Without Going Crazy” is available on Amazon.com and the Tattered Cover in Denver (c)2010, 2012 Donna Shannon
  • 3.
    THE HIRING MANAGERWANTS TO HIRE YOU They just don’t know who you are yet (c)2010, 2012 Donna Shannon
  • 4.
    The Personal Factor •Managers want to hire: – Someone who is enthusiastic – Knowledgeable about the industry – AND… Who really understands their NEEDS (c)2010, 2012 Donna Shannon
  • 5.
    Key information youbetter find • Managers want to hire someone who knows the company: – Corporate mission – Their products and services – Their competition – Their challenges (c)2010, 2012 Donna Shannon
  • 6.
    FIND THE PERSONTO GET PERSONAL Your first challenge: find that name… (c)2010, 2012 Donna Shannon
  • 7.
    Resources for findingthat name: • Company’s website • News Sources • Networking Groups • Social Media (c)2010, 2012 Donna Shannon
  • 8.
    Resource #1: the Website Startwith the job description Look for: Report – to’s Divisions Locations (c)2010, 2012 Donna Shannon Senior Human Resources Information Systems Advisor RTM , is currently hiring for a Senior Human Resources Information Systems Advisor person to support the Human Resources department from their Denver, Colorado global head office. The holder of this role must have an overall understanding of the strategic objectives of Rio Tinto and the business unit, its values and its operational activities in order to understand labor and skills requirements and business / individual standards; Human Resources Systems are an effective tool for managing sensitive employee data; are cost effective and value adding; drive a high performance culture and enable the organization to attract and retain high caliber employees. The Sr HRIS Advisor reports directly to the Vice President of Human Resources. The successful candidate will be able to:
  • 9.
    More on thewebsite: • Other pages to mine: – Management team – About us – Blog posts – News or Media Room (c)2010, 2012 Donna Shannon
  • 10.
    Resource #2: Newsand Media • Focus on local sources: – The Denver Business Journal • Data base of many local and national companies • www.denver.bizjournals.com – Colorado Business Magazine • http://www.cobizmag.com/ – The Denver Post • Mainstream News • www.denverpost.com – Westword • In-depth cultural impact • www.westword.com (c)2010, 2012 Donna Shannon
  • 11.
    Trigger Events • Anyexcuse to reach out to a manager, whether there is a job opening or not – Recent company awards – Winning major contract – Promotions – Office moves (c)2010, 2012 Donna Shannon
  • 12.
  • 13.
    More information available… (c)2010,2012 Donna Shannon Colorado Business Magazine writes an article for EACH winner – which you can read for free
  • 14.
    Resource #3: NetworkingGroups • Obvious target: – a direct connection to the hiring manager (aka the Holy Grail) • More likely: • Current or past employee of the target company • Someone who knows someone at the target company (c)2010, 2012 Donna Shannon
  • 15.
    What to askformer and current employees: • Names of managers • Hiring procedures • Company culture • Company challenges (c)2010, 2012 Donna Shannon
  • 16.
    Other Cool Websites •Glassdoor.com • User reviews of companies and their interviews • Zoominfo.com • Recruiters’ tool for company research • Manta.com • Free data-rich company information • Professional Associations • Look for the volunteer Board • Chambers of Commerce (c)2010, 2012 Donna Shannon
  • 17.
    Missed the targetmanager? • ALL senior managers are your target • Send resumes to ALL possible decision- makers (c)2010, 2012 Donna Shannon
  • 18.
    SO YOU GOTTHE NAME… Now what? (c)2010, 2012 Donna Shannon
  • 19.
    DON’T Contact yet… •Don’t ask for an introduction • Don’t send an Inmail through LinkedIn.com (c)2010, 2012 Donna Shannon
  • 20.
    Get to knowyour target as a person… • Interpret their LinkedIn profile • Look for LinkedIn involvement • Check out their Twitter feed • Google for the dirt (c)2010, 2012 Donna Shannon
  • 21.
  • 22.
  • 23.
    Profiles: Groups and Applications Whatdo they care about? What message are they sending? How can you connect? (c)2010, 2012 Donna Shannon
  • 24.
    LinkedIn.com tip: (c)2010, 2012Donna Shannon • Join the same Groups to message the target for free
  • 25.
    Google: what’s thebuzz? • The Company • The Names • The LinkedIn public profiles (c)2010, 2012 Donna Shannon
  • 26.
    LinkedIn live demo (c)2010,2012 Donna Shannon
  • 27.
    NAILING THE CONTACTINFO How you reach them is just as important as what you say (c)2010, 2012 Donna Shannon
  • 28.
    Reach out andtouch someone… • Direct Email • Snail Mail and Variations • LinkedIn connections (c)2010, 2012 Donna Shannon
  • 29.
    Determining the emailaddress • Scrutinize website for patterns • Check ZoomInfo.com • Call the front desk – Magic phrase: “I’m sending an email to So-n-So, but it looks like I may have it wrong. Is it joe.schmoe@abccompany.com?” (c)2010, 2012 Donna Shannon
  • 30.
    Proven Personal TouchMethod • Send a hard copy directly to the manager – Targeted cover letters can win the assistant – Variations for impact: • Priority Mail ($4.90 for flat rate envelope) • Express Mail or Fed Ex (average $14.95 for USPS) • Courier Service (varies - $20 to $30) (c)2010, 2012 Donna Shannon
  • 31.
    Important note: • DoNOT use resume quality envelopes, but DO use resume quality paper • Paper Rules: – Use high quality resume paper – Light color – High quality printing Your worth WILL be judged by the presentation (c)2010, 2012 Donna Shannon
  • 32.
    Showing up inperson • Can be a risk: – Receptionists are guard dogs – Be sure to dress appropriately – Give resume in sealed package marked “Confidential” (c)2010, 2012 Donna Shannon
  • 33.
    WHAT TO PUTIN YOUR COVER LETTER Grab ‘em and hold ‘em (c)2010, 2012 Donna Shannon
  • 34.
    Personal Cover Letters •Must always include: – Understanding of the company – Passion for the job – How you can help by: • Solving problems • Making money • Saving money (c)2010, 2012 Donna Shannon
  • 35.
    Understanding of the industrysample • Start with current news • Write about your understanding of the industry • Tie in your personal experience • Ask for the job your want • Conclude with your contact information (c)2010, 2012 Donna Shannon
  • 36.
    NO RESPONSE? The game’snot over yet (c)2010, 2012 Donna Shannon
  • 37.
    What the hiringmanager does… • He will call HR, not you – Resume resurrection – Ensures you will get a diligent interview (c)2010, 2012 Donna Shannon
  • 38.
    Essence of thePersonal Touch (c)2010, 2012 Donna Shannon 1. Find the name 2. Figure out who they are 3. Get your resume in their hands
  • 39.
    www.PersonalTouchCareerServices.com  donna@personaltouchcareerservices.com  SocialMedia: www.LinkedIn.com/in/donnashannon www.facebook.com/Donnashannon.careercoach Twitter: @DLShannon  Networking Group on Meetup.com: Brown Bag Job Search Group The Personal Touch Career Services (c)2010, 2012 Donna Shannon

Editor's Notes

  • #6 All of this will give fuel for your cover letter – and that is your foot in the door
  • #9 Report – to’s Usually just a title Can be in the introductions or in job description
  • #15 Even if not a direct line to HR or hiring manager, ALL contacts are valuable
  • #16 Some companies won’t consider actions outside of set procedures
  • #20 Both of these tactics are seen as creepy or pushy – or are completely ignored
  • #23 Look at style as well as substance – all business? Any personal information? Can you relate?
  • #24 Groups can also be leads for other connections and information
  • #26 A general listing, like “Target Company Executives” to reveal names you might have missed
  • #29 Unless you know someone extremely well, don’t ask for the introduction (don’t be creepy or pushy)
  • #30 Look for ANY person’s email address, and then copy the pattern
  • #33 Can ask for the hiring manager, but don’t expect to see him Otherwise, it will be routed to HR
  • #39 Read the website Check the news Use your network Hit the social media Interpret to data to target your cover letter Method is everything