How to Select a DAM System!


Independent. Detailed. Practical.!
     Specific advice. Best-practice approaches. The Real Story.


                                                    Irina Guseva
                                                   Senior Analyst
                                                   @irina_guseva
Real Story Group: What We Do

Analyze weaknesses
and strengths of the
tools....and vendors

Advise on successful
technology selection
and implementation
best practices

•  Over 3,000 customers in 60+
   countries
•  Analysts on 3 continents
•  We consult only to end-users, never
   advising the vendors we evaluate
 Copyright © 2012 Real Story Group
What Independence Means To Us




Copyright © 2012 Real Story Group
Finding Your Way...




Copyright © 2010 Real Story Group
 Copyright © 2012 Real Story Group   www.realstorygroup.com
Current Marketplace

 Inconvenient truths:
                There are thousands of enterprise
                systems available.

 There is no best system.

There is a system thats a good fit for you.



Copyright © 2012 Real Story Group
DAM



                                    MAM

Copyright © 2012 Real Story Group
Products vs. Platforms

Platforms: Developers can make custom applications
Products: They do certain things well right away




                                         Costly
  Platforms                         Functionally Rich   Products

                                        Complex
    More                                                  Less
                                     Time to Deploy
Copyright © 2012 Real Story Group
Current Marketplace
             Complex                •  Large-scale platforms
             Enterprise             •  Multi-dimensional suites
                                    •  Expensive
             Platforms

                                    •  Expanding space
         Upper-Range                •  Between departmental installations and full-blown Enterprise-
           Platforms                   tier



                                    •  Mid-market companies, or departmental projects within larger
            Mid-Range                  enterprises
             Platforms              •  Scenarios requiring above-average customization



                                    •  More pre-packaged features
            Mid-Range               •  Many of them actively promote “DAM-in-a-box” solutions
             Products               •  Bundled social applications, analytics, collaboration, and more


                                    •  Smaller, albeit established vendors
                                    •  Packaged tools at attractive prices
      Simpler Products              •  However, sometimes the tools are not as feature rich or as
                                       well tested

Copyright © 2012 Real Story Group
Split: Platforms
              Complex
              Enterprise
              Platforms

           Upper-Range
            Platforms


              Mid-Range
              Platforms


              Mid-Range
               Products


       Simpler Products

Copyright © 2012 Real Story Group
Split: Products
              Complex
              Enterprise
              Platforms

           Upper-Range
            Platforms


              Mid-Range
              Platforms


              Mid-Range
               Products


       Simpler Products

Copyright © 2012 Real Story Group
Current DAM / MAM Marketplace
             Complex                •  Dalet Enterprise Edition   •  North Plains Telescope
             Enterprise             •  Vizrt Media Engine         •  Avid Interplay MAM
                                    •  Harris Invenio             •  Open Text Media Manager
             Platforms                                            •  HP/Autonomy Virage MediaBin


         Upper-Range                •  Media Beacon R3volution    •  ADAM Software
                                    •  Vyre OnBrand
           Platforms

                                    •  Razuna                     •  Chuckwalla
            Mid-Range               •  DuraSpace                  •  Pixelboxx
                                    •  WAVE MediaBank             •  Equilibrium MediaRich
             Platforms              •  Adobe CQ5 DAM              •  Celum SYNERGY and MOVIS


                                    •  DutchSoftware Elvis DAM    •  MerlinOne Merlin
            Mid-Range               •  Nuxeo DAM                  •  NetXposure
             Products               •  Canto Cumulus              •  celum IMAGINE
                                    •  Widen Media Collective     •  Picturepark



      Simpler Products              •  Adobe Scene7
                                    •  Extensis


Copyright © 2012 Real Story Group
RSVP


        Articulate                                    Analyze RFP
                                        Q&A
      Business Case                                    Responses


          Identify
                                      Issue RFP       Onsite Demos
       Stakeholders


    Gather & Analyze                Create Target    Negotiate Pricing
     Requirements                       List           & Contracts


     Measure Risk &                                      Proof of
                                    Analyze Market                       Implementation
        Maturity                                        Concepts


           Develop
                                    Develop RFP       Final Decision      Pilot Solution
          Scenarios




Copyright © 2012 Real Story Group
Selection process




Copyright © 2012 Real Story Group
It’s all about “fit”


                 Scenario
                   Fit

             Technology
                 Fit


              Partner Fit

Copyright © 2012 Real Story Group
L(2#63'72."&0F+J/>53+L-M
       DAM use cases

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        !"#$%&0*1+&'&0#"9/+)$*&]7/"#+)5$.
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 "
            !#.)8&!"#$%&0#$#*/1/$+                        "
            04,+),)$*4#,&!"#$%&0#$#*/1/$+                 #
            0#"9/+)$*&-../+&E"5%48+)5$&'&().+");4+)5$     #
            -%&E"5%48+)5$                                 $
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            E/")5%)8#,.&E"5%48+)5$&'&().+");4+)5$         $
            04,+)8@#$$/,&E4;,).@)$*                       #
            >#+#,5*&E"5%48+)5$                            $
0"          6)*@+.f0#$#*/%&P?$%)8#+)5$&'&().+");4+)5$     %
"       I)1/f!#./%&0/%)#&E"5%48+)5$
?"          -4%)5&5"&B)%/5&6/3)/:&'&-77"53#,              $
            P@5"+fG5"1&-4%)5&'&B)%/5&E"5%48+)5$           $
     Copyright © 2012 Real Story Group
MAM use cases


            Use Case Scenarios
                 Television News                     3
                 Sports Broadcasting                 2
                 Feature-length TV / Cinema          2
a                Radio Broadcasting                  1
                 Media Modernization and Archives    2
r                Parliaments and Govt. Bodies        2
                 Corporate Audio/Video Library       1


s makes it a better fit for feature-length TV Scenarios.
gging tools. Avid is geared more for over-the-air
    Copyright © 2012 Real Story Group
Short-list Considerations



                                      Regions:        Licensing Models:
                                      Australia          Commercial
                                       Europe          Commercial Open
                                                           Source
                                    North America
                                                       Community Open
                                     Worldwide             Source




                                    Technologies:     Delivery Models:
                                          .NET          On Premise
                                          Java         Software as a
                                    Perl and Python        Service
                                          PHP              Hybrid




Copyright © 2012 Real Story Group
RFPs




Copyright © 2012 Real Story Group
Running a demo

•  Make sure your team is
   represented
•  Beware of the “canned” demos
•  Demo your scenarios
•  Each vendor should demo the
   same scenarios
•  Ask the tough questions
    –  Especially around pricing




Copyright © 2012 Real Story Group
Bake-off / POC


    •     Your kitchen
    •     Your ingredients
    •     Your cooks
    •     This is resource-
          intensive, but what’s the
          cost of a failed
          implementation?




Copyright © 2012 Real Story Group
Negotiate!


    •  Remember that list pricing is always
       negotiable in larger deals
    •  We have seen up to 90% reductions in
       actual pricing versus list prices
    •  25-50% discounts are common
    •  Smaller deals have less room for
       flexibility




Copyright © 2012 Real Story Group   21
Thank you!


•  Please visit our web site: www.realstorygroup.com/
    –  Vendor/product evaluations
    –  Analyst advisory papers
    –  Webinars
    –  Education courses
    –  One-on-one analyst advice

•  Download a free DAM research sample:
www.realstorygroup.com/Sample




Copyright © 2012 Real Story Group
Let’s Continue the Conversation...

                !
                                               !
                                  @irina_guseva!
                       irina@realstorygroup.com!
                                               !

How to Select a DAM System

  • 1.
    How to Selecta DAM System! Independent. Detailed. Practical.! Specific advice. Best-practice approaches. The Real Story. Irina Guseva Senior Analyst @irina_guseva
  • 2.
    Real Story Group:What We Do Analyze weaknesses and strengths of the tools....and vendors Advise on successful technology selection and implementation best practices •  Over 3,000 customers in 60+ countries •  Analysts on 3 continents •  We consult only to end-users, never advising the vendors we evaluate Copyright © 2012 Real Story Group
  • 3.
    What Independence MeansTo Us Copyright © 2012 Real Story Group
  • 4.
    Finding Your Way... Copyright© 2010 Real Story Group Copyright © 2012 Real Story Group www.realstorygroup.com
  • 5.
    Current Marketplace Inconvenienttruths: There are thousands of enterprise systems available. There is no best system. There is a system thats a good fit for you. Copyright © 2012 Real Story Group
  • 6.
    DAM MAM Copyright © 2012 Real Story Group
  • 7.
    Products vs. Platforms Platforms:Developers can make custom applications Products: They do certain things well right away Costly Platforms Functionally Rich Products Complex More Less Time to Deploy Copyright © 2012 Real Story Group
  • 8.
    Current Marketplace Complex •  Large-scale platforms Enterprise •  Multi-dimensional suites •  Expensive Platforms •  Expanding space Upper-Range •  Between departmental installations and full-blown Enterprise- Platforms tier •  Mid-market companies, or departmental projects within larger Mid-Range enterprises Platforms •  Scenarios requiring above-average customization •  More pre-packaged features Mid-Range •  Many of them actively promote “DAM-in-a-box” solutions Products •  Bundled social applications, analytics, collaboration, and more •  Smaller, albeit established vendors •  Packaged tools at attractive prices Simpler Products •  However, sometimes the tools are not as feature rich or as well tested Copyright © 2012 Real Story Group
  • 9.
    Split: Platforms Complex Enterprise Platforms Upper-Range Platforms Mid-Range Platforms Mid-Range Products Simpler Products Copyright © 2012 Real Story Group
  • 10.
    Split: Products Complex Enterprise Platforms Upper-Range Platforms Mid-Range Platforms Mid-Range Products Simpler Products Copyright © 2012 Real Story Group
  • 11.
    Current DAM /MAM Marketplace Complex •  Dalet Enterprise Edition •  North Plains Telescope Enterprise •  Vizrt Media Engine •  Avid Interplay MAM •  Harris Invenio •  Open Text Media Manager Platforms •  HP/Autonomy Virage MediaBin Upper-Range •  Media Beacon R3volution •  ADAM Software •  Vyre OnBrand Platforms •  Razuna •  Chuckwalla Mid-Range •  DuraSpace •  Pixelboxx •  WAVE MediaBank •  Equilibrium MediaRich Platforms •  Adobe CQ5 DAM •  Celum SYNERGY and MOVIS •  DutchSoftware Elvis DAM •  MerlinOne Merlin Mid-Range •  Nuxeo DAM •  NetXposure Products •  Canto Cumulus •  celum IMAGINE •  Widen Media Collective •  Picturepark Simpler Products •  Adobe Scene7 •  Extensis Copyright © 2012 Real Story Group
  • 12.
    RSVP Articulate Analyze RFP Q&A Business Case Responses Identify Issue RFP Onsite Demos Stakeholders Gather & Analyze Create Target Negotiate Pricing Requirements List & Contracts Measure Risk & Proof of Analyze Market Implementation Maturity Concepts Develop Develop RFP Final Decision Pilot Solution Scenarios Copyright © 2012 Real Story Group
  • 13.
    Selection process Copyright ©2012 Real Story Group
  • 14.
    It’s all about“fit” Scenario Fit Technology Fit Partner Fit Copyright © 2012 Real Story Group
  • 15.
    L(2#63'72."&0F+J/>53+L-M DAM use cases D./&>#./&P8/$#")5. !"#$%&0*1+&'&0#"9/+)$*&]7/"#+)5$. 9" (-0&=);"#"?&5"&E@5+5&-"8@)3/ " " !#.)8&!"#$%&0#$#*/1/$+ " 04,+),)$*4#,&!"#$%&0#$#*/1/$+ # 0#"9/+)$*&-../+&E"5%48+)5$&'&().+");4+)5$ # -%&E"5%48+)5$ $ E4;,).@)$* E/")5%)8#,.&E"5%48+)5$&'&().+");4+)5$ $ 04,+)8@#$$/,&E4;,).@)$* # >#+#,5*&E"5%48+)5$ $ 0" 6)*@+.f0#$#*/%&P?$%)8#+)5$&'&().+");4+)5$ % " I)1/f!#./%&0/%)#&E"5%48+)5$ ?" -4%)5&5"&B)%/5&6/3)/:&'&-77"53#, $ P@5"+fG5"1&-4%)5&'&B)%/5&E"5%48+)5$ $ Copyright © 2012 Real Story Group
  • 16.
    MAM use cases Use Case Scenarios Television News 3 Sports Broadcasting 2 Feature-length TV / Cinema 2 a Radio Broadcasting 1 Media Modernization and Archives 2 r Parliaments and Govt. Bodies 2 Corporate Audio/Video Library 1 s makes it a better fit for feature-length TV Scenarios. gging tools. Avid is geared more for over-the-air Copyright © 2012 Real Story Group
  • 17.
    Short-list Considerations Regions: Licensing Models: Australia Commercial Europe Commercial Open Source North America Community Open Worldwide Source Technologies: Delivery Models: .NET On Premise Java Software as a Perl and Python Service PHP Hybrid Copyright © 2012 Real Story Group
  • 18.
    RFPs Copyright © 2012Real Story Group
  • 19.
    Running a demo • Make sure your team is represented •  Beware of the “canned” demos •  Demo your scenarios •  Each vendor should demo the same scenarios •  Ask the tough questions –  Especially around pricing Copyright © 2012 Real Story Group
  • 20.
    Bake-off / POC •  Your kitchen •  Your ingredients •  Your cooks •  This is resource- intensive, but what’s the cost of a failed implementation? Copyright © 2012 Real Story Group
  • 21.
    Negotiate! •  Remember that list pricing is always negotiable in larger deals •  We have seen up to 90% reductions in actual pricing versus list prices •  25-50% discounts are common •  Smaller deals have less room for flexibility Copyright © 2012 Real Story Group 21
  • 22.
    Thank you! •  Pleasevisit our web site: www.realstorygroup.com/ –  Vendor/product evaluations –  Analyst advisory papers –  Webinars –  Education courses –  One-on-one analyst advice •  Download a free DAM research sample: www.realstorygroup.com/Sample Copyright © 2012 Real Story Group
  • 23.
    Let’s Continue theConversation...
 ! ! @irina_guseva! irina@realstorygroup.com! !