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Fundamentals of an Integrated Digital Strategy
Step 1 – Market Research
 3 C’s: Community, Customers, Competition
Step 2 – Brand Strategy
Step 3 – Marketing Strategy
Step 4 – Digital Strategy
Step 5 – Holistic Measurement
Step 6 – Optimization
Process: Integrated Digital Strategy Campaigns
Step 1 – Define Objectives
Step 2 – Tactical Planning (Channel Selection)
Step 3 – Digital Brand Identity
 Channel Optimized Creative
Step 4 – Content Strategy
 Messaging
 Editorial Calendar
Step 5 – Multichannel Measurement
Step 6 – Reporting
(Checkmarks are best practices)
Examples
Strategic Goals:
• Increase Sales
• Raise Brand Awareness
• Increase Brand Loyalty
Tactical Goals (KPIs):
• Micro/Soft Conversions (e.g.: Mailing list
submissions, downloads, social sharing)
• Engagement (e.g.: Social likes & comments,
sales and new customer inquiries via official channels,
and reviews)
• Repeat Sales (e.g.: multichannel engagement,
community evangelists, increased positive sentiment)
What Are Your Strategic &Tactical Goals?
1. Analysis/Audit – What’s Been Working?
2. Meet Your Customers Where They Are
3. SMM & Paid Social Budget Allocation
4. Campaign Concepts Ideation
5. Bandwidth – Internal vs. Outsourcing
Channel Selection
1. Personality – Connection & Emotion
1. Channel Optimized Creative
1. Visuals – Color and Type
1. Cross Channel Consistency
1. Flexibility
Digital Brand Identity
1. Alignment with Objectives
1. Know Your Audience
1. Select Your Team
1. Develop an Editorial Calendar
* Evergreen Content
Content is King
Measurement
1. Advertising Performance Metrics
2. Site Traffic – New vs. Returning
3. Soft Conversion Rates
4. Hard Conversion Rates
5. ROI
Reporting
1. Focus: KPIs
2. Quality over Quantity
3. Insights: What’s Working, What
isn’t and Why
Measurement & Insights
What to Expect in 2017
• Robust Native Analytics
• Content Marketing Buy-In
• Content Promotion
• #SocialSelling
• Mobile Takeover
• Bots
• NLP – Neuro-Linguistic
Programming
Free Tools:
Google Analytics – analytics.google.com
Twitter Analytics – analytics.twitter.com
Facebook Insights
Hootsuite – hootsuite.com
Bitly – bit.ly
Canva (design) – canva.com
Keyhole (hashtag tracking) – keyhole.co
Premium Tools:
Sprout – sproutsocial.com
Moz – moz.com
Hubspot – hubspot.com
Adobe Social – adobe.com/solutions/social-marketing
Marketo – marketo.com
Salesforce’s Pardot – pardot.com
Pro Tip
Research What Works for Your Needs:
There is no one size fits all solution.
Sola Obayan – Principal Consultant
: @SolaO
: linkedin.com/in/SolaO
: plus.google.com/+SolaObayan
Photo Credits:
- Cloned Milkmen on flickr: Turkey
- trpnblies7 on flickr: Green Beans
- Jeffreyw on flickr: Mashed Potatoes and Gravy
- Veganbaking.net on flickr: Cranberry Sauce
- Ted Murphy on flickr: Mac and Cheese
- Phil Denton on flickr: Thanksgiving Dinner
How to Run an Integrated Digital Campaign - Digital Marketing Workshop

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How to Run an Integrated Digital Campaign - Digital Marketing Workshop

  • 1.
  • 2.
  • 3.
  • 4. Fundamentals of an Integrated Digital Strategy Step 1 – Market Research  3 C’s: Community, Customers, Competition Step 2 – Brand Strategy Step 3 – Marketing Strategy Step 4 – Digital Strategy Step 5 – Holistic Measurement Step 6 – Optimization
  • 5. Process: Integrated Digital Strategy Campaigns Step 1 – Define Objectives Step 2 – Tactical Planning (Channel Selection) Step 3 – Digital Brand Identity  Channel Optimized Creative Step 4 – Content Strategy  Messaging  Editorial Calendar Step 5 – Multichannel Measurement Step 6 – Reporting (Checkmarks are best practices)
  • 6. Examples Strategic Goals: • Increase Sales • Raise Brand Awareness • Increase Brand Loyalty Tactical Goals (KPIs): • Micro/Soft Conversions (e.g.: Mailing list submissions, downloads, social sharing) • Engagement (e.g.: Social likes & comments, sales and new customer inquiries via official channels, and reviews) • Repeat Sales (e.g.: multichannel engagement, community evangelists, increased positive sentiment) What Are Your Strategic &Tactical Goals?
  • 7. 1. Analysis/Audit – What’s Been Working? 2. Meet Your Customers Where They Are 3. SMM & Paid Social Budget Allocation 4. Campaign Concepts Ideation 5. Bandwidth – Internal vs. Outsourcing Channel Selection
  • 8. 1. Personality – Connection & Emotion 1. Channel Optimized Creative 1. Visuals – Color and Type 1. Cross Channel Consistency 1. Flexibility Digital Brand Identity
  • 9. 1. Alignment with Objectives 1. Know Your Audience 1. Select Your Team 1. Develop an Editorial Calendar * Evergreen Content Content is King
  • 10.
  • 11. Measurement 1. Advertising Performance Metrics 2. Site Traffic – New vs. Returning 3. Soft Conversion Rates 4. Hard Conversion Rates 5. ROI Reporting 1. Focus: KPIs 2. Quality over Quantity 3. Insights: What’s Working, What isn’t and Why Measurement & Insights
  • 12. What to Expect in 2017 • Robust Native Analytics • Content Marketing Buy-In • Content Promotion • #SocialSelling • Mobile Takeover • Bots • NLP – Neuro-Linguistic Programming
  • 13. Free Tools: Google Analytics – analytics.google.com Twitter Analytics – analytics.twitter.com Facebook Insights Hootsuite – hootsuite.com Bitly – bit.ly Canva (design) – canva.com Keyhole (hashtag tracking) – keyhole.co Premium Tools: Sprout – sproutsocial.com Moz – moz.com Hubspot – hubspot.com Adobe Social – adobe.com/solutions/social-marketing Marketo – marketo.com Salesforce’s Pardot – pardot.com Pro Tip Research What Works for Your Needs: There is no one size fits all solution.
  • 14. Sola Obayan – Principal Consultant : @SolaO : linkedin.com/in/SolaO : plus.google.com/+SolaObayan Photo Credits: - Cloned Milkmen on flickr: Turkey - trpnblies7 on flickr: Green Beans - Jeffreyw on flickr: Mashed Potatoes and Gravy - Veganbaking.net on flickr: Cranberry Sauce - Ted Murphy on flickr: Mac and Cheese - Phil Denton on flickr: Thanksgiving Dinner