The document outlines the steps to develop a chatbot strategy, including understanding the brand ecosystem, creating user stories for each customer segment, designing use cases, listing necessary functionality, and creating a roadmap. It also describes how to develop chatbots by focusing on user experience, designing message flows for each use case, and double checking the design using a unique methodology. The overall process is meant to help integrate chatbots effectively into a business.

1. how to integrate
chatbot
into your business?
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2. How do we develop
Strategy?
And what is inside?
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3. 1.
Ecosystem
2.
User
Story
3.
Use
Cases
4.
Functiona-
lity
5.
Road
Map
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For every product
of the Business
For every
customer
segment
For every
User Story
For every
User Case
For all
functionality

4. Brand Ecosystem
It is very important to understand all ecosystem of the Brand.
For every
product
of the
Business

5. User Story
(Blue print)
It is very important to learn customer lifecycles and all Brand touchpoints.
Под каждый
тип клиента
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6. Use Cases
It is very important to design user journeys in specific use cases.
For every
customer segment
Customer
segment 1
Customer
segment2
Customer
segment3
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7. functionality
We make listing of all necessary features
For all
Use Cases
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8. Road map
We make prioritisation and functionality roadmap
Period
1
Period
2
Period
…
Period
N
Feature 1
Feature 2
Feature 3
Feature 4
Feature …
Feature N
All
functionality
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9. How do we develop
chatbots?
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10. 1.
User
Experience
2.
Message
flow
3.
wobot
methodology
check
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For all
Use Cases
For every
massage
Double check
with our
unique
methodology
Use
ases

11. User experience
It is very important to design every users step
For every
Use Case
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12. Message flow
It is very important to create all message
For every users
steps
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13. double
check with
our unique
wobot methodology
Click it
to play slideshare
Look
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14. We are the founders
of the biggest
chatbots & AI communities
in Eastern Europe
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15. team@wobot.me
Be smart!
create wow chatbots!
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