The document provides guidance on having effective first appointments with prospects by outlining common mistakes to avoid, such as not preparing or focusing only on selling rather than learning about the prospect, and recommends focusing the first half of appointments on discovery by asking questions to understand the prospect's needs and challenges before discussing solutions. It also provides tips for preparing for, executing, and closing appointments successfully through researching prospects, crafting qualifying questions, sharing value, and setting next steps.
How to Immediately Become a Better CloserSalesScripter
There are small things that you can do to make closing easier. It does not matter what type of personality you have and you will not need to act different or be somebody you are not.
We believe that closing should be the easiest step in your sales process and deals can often close themselves. We will teach all of this to you in our next webinar “How to Immediately Become a Better Closer“.
How to improve your control over the sales processSalesScripter
Do you feel like you are following up with prospects that don’t respond? Or that you should be closing more of the prospects that you meet with?
If so, you should view this slide deck on “How to Improve Your Control Over the Sales Process” where we will outline the sales process stages and goals that you should take prospects through.
If you adopt some of the concepts that we will present in this session, you will:
Establish conversations easier
Generate more leads
Improve the quality of leads that you produce
Have more clarity around what to do next
Make a better impression
Improve relationships and rapport with prospects
Improve your close rate
How to Effectively Manage the Sales ProcessSalesScripter
There are key things that you can do to improve your ability to manage prospects through your sales process. Those are outlined in this presentation and video.
How to Effectively Manage the Sales Lead Follow-Up ProcessSalesScripter
Following up with sales prospects can be tricky. Sometimes you don’t follow up enough and might be missing out on the business. Other times you might follow up too much where the only thing you are doing is damaging the relationship and wasting valuable time.
If you can relate to that, you should join us for our next webinar “How to Effectively Manage the Sales Lead Follow-Up Process” where we will share a structured process that you can use that will provide clarity for how best to follow up on sales leads.
Networking is one of the best lead generation methods for a salesperson or business owner. But what you do and say when you get out there can have a very big impact on the leads you produce.
If there is a need for you to generate more leads or if you spend a lot of your time networking, join us for our next webinar “How to Be an Awesome Networker” where we will outline tips that you can immediately implement and expect to see a positive impact on your sales results.
In this training session, you will gain insights on:
– What to say and ask when networking
– How to work the room at an event
– How to build strong relationships
– How to manage the networking sales process
– How to establish a networking mindset
How to Build and Maintain Mental StrengthSalesScripter
Selling can be tough and will always be a mix of highs and lows. Being able to stay mentally strong and focused during these fluctuations and the general chaos that can come with selling will impact the level of your success.
Believe it or not, there are very small things that you can do to build have more mental clarity, focus, and strength and we will outline those in our next webinar on “How to Build and Maintain Mental Strength While Selling”.
How to build a value proposition that generates leadsSalesScripter
Building a value proposition can often be difficult – “What should I say that grabs the prospects attention and quickly tells them what I have to offer?”
This is tricky because there is usually so much to say. And our natural instincts usually pull us in the wrong direction leading us to talk mostly about our products and features. That is not VALUE.
This task is no longer an issue with this presentation. It will provide you with a methodology that gets to the key value that you offer and then helps you to use that to build out powerful value proposition statements.
How to Immediately Become a Better CloserSalesScripter
There are small things that you can do to make closing easier. It does not matter what type of personality you have and you will not need to act different or be somebody you are not.
We believe that closing should be the easiest step in your sales process and deals can often close themselves. We will teach all of this to you in our next webinar “How to Immediately Become a Better Closer“.
How to improve your control over the sales processSalesScripter
Do you feel like you are following up with prospects that don’t respond? Or that you should be closing more of the prospects that you meet with?
If so, you should view this slide deck on “How to Improve Your Control Over the Sales Process” where we will outline the sales process stages and goals that you should take prospects through.
If you adopt some of the concepts that we will present in this session, you will:
Establish conversations easier
Generate more leads
Improve the quality of leads that you produce
Have more clarity around what to do next
Make a better impression
Improve relationships and rapport with prospects
Improve your close rate
How to Effectively Manage the Sales ProcessSalesScripter
There are key things that you can do to improve your ability to manage prospects through your sales process. Those are outlined in this presentation and video.
How to Effectively Manage the Sales Lead Follow-Up ProcessSalesScripter
Following up with sales prospects can be tricky. Sometimes you don’t follow up enough and might be missing out on the business. Other times you might follow up too much where the only thing you are doing is damaging the relationship and wasting valuable time.
If you can relate to that, you should join us for our next webinar “How to Effectively Manage the Sales Lead Follow-Up Process” where we will share a structured process that you can use that will provide clarity for how best to follow up on sales leads.
Networking is one of the best lead generation methods for a salesperson or business owner. But what you do and say when you get out there can have a very big impact on the leads you produce.
If there is a need for you to generate more leads or if you spend a lot of your time networking, join us for our next webinar “How to Be an Awesome Networker” where we will outline tips that you can immediately implement and expect to see a positive impact on your sales results.
In this training session, you will gain insights on:
– What to say and ask when networking
– How to work the room at an event
– How to build strong relationships
– How to manage the networking sales process
– How to establish a networking mindset
How to Build and Maintain Mental StrengthSalesScripter
Selling can be tough and will always be a mix of highs and lows. Being able to stay mentally strong and focused during these fluctuations and the general chaos that can come with selling will impact the level of your success.
Believe it or not, there are very small things that you can do to build have more mental clarity, focus, and strength and we will outline those in our next webinar on “How to Build and Maintain Mental Strength While Selling”.
How to build a value proposition that generates leadsSalesScripter
Building a value proposition can often be difficult – “What should I say that grabs the prospects attention and quickly tells them what I have to offer?”
This is tricky because there is usually so much to say. And our natural instincts usually pull us in the wrong direction leading us to talk mostly about our products and features. That is not VALUE.
This task is no longer an issue with this presentation. It will provide you with a methodology that gets to the key value that you offer and then helps you to use that to build out powerful value proposition statements.
Onboarding New Sales Resources Doesn't Need to be So DifficultSalesScripter
Getting new inside sales resources ramped up and performing can be challenging. Not only is it tough because inside sales and phone prospecting can be a tough gig. But it is also difficult because you have so much information that you need to cram into the new rep’s head.
How you execute in this area will have a huge impact on the level of success that the rep has and how long they stay with the organization. This will all factor into the organization’s sales results and turnover rates.
But believe it or not, it does not have to be so hard. Join us for our webinar on August 5th where we will show you how to improve the onboarding of new inside sales resources Go to www.salesscripter.com for more info
Sell More by Screening the Good Prospects from BadSalesScripter
Time is one of your most valuable resources. Protecting it by minimizing time spent with prospects that have a low chance of purchasing will have a direct impact on your sales results..
Join us on our next webinar “Sell More by Effectively Screening Good Prospects from Bad” where we will show you a systematic process that you can incorporate into your sales process that will make it crystal clear which prospects you should be spending your valuable time with.
How to consistently get around sales objectionsSalesScripter
You are very likely to face some sort of objection in every interaction you have with a prospect:
I am not interested.
I don't have time for this.
Is this a sales call?
Just send me your information.
Call me back in 6 months.
Do you know how to respond? Are you able to consistently get around those?
If not, join us for our webinar on "How to Consistently Get Around Sales Objections" where we will outline a methodology that you can immediately implement and improve your results.
How to operate in a world where prospects dont answer the phone2SalesScripter
The biggest challenge that you face when phone prospecting is simply getting the prospect on the phone. You could have the best product, the best price, the best pitch - but if you don't get a chance to share any of that, it won't do you much good.
The reality is that there is nothing you can do to get prospects to answer the phone more. But there are clear tactics that you can add to how you prospect that will help you to improve your connect rate and we will outline those in our next webinar - "How to Operate in a World Where Prospects don't Answer the Phone"
[Webinar] Make Small Talk Track Changes - See Big Sales IimprovementsSalesScripter
The words you say are your most powerful sales tool. Are you fully utilizing this tool and generating as many leads and sales as possible?
Don’t be like most salespeople and just talk about your products to trigger interest. There is a better way and we will clearly outline that in our next webinar “Small Talk Track Changes – Big Sales Improvements”.
In this webinar, you will learn:
– Communicating the value that you offer
– Bringing prospect’s challenges into your pitch
– Asking powerful questions
– Talking about your products and company in the best way
You will get tips that you can immediately implement and see results. And this knowledge will be able to be applied to all the different ways that you communicate with prospects – over the phone, in emails, while networking, on your website, and more.
Build Email Drip Campaigns that Convert SalesSalesScripter
When we hear the prospect say “No”, it can often be the case that the prospect is not saying, “No, never”. More so, they are really saying “No, not right now”.
This is because prospects are often not ready to purchase at the exact moment when you get in front of them. This is not a result of your product or your pitch. It is just tough to time it perfectly right.
With that being the case, you should not completely walk away from a lot of the prospects that say “no”. What you need to do is find a way to stay fresh in the prospect’s mind so that you can be at the top of their list when it is time to move forward and make a purchase.
How to Use Voicemail as a Sales Prospecting ToolSalesScripter
If you spend one hour making prospecting calls, it is not crazy to spend most of that time reaching voicemail boxes for the contacts you are trying to reach.
Do you have a game plan for what to do with these voicemail boxes? Do you know when to hang up and when to leave a message? Do you know what to best to say if you leave a message?
If you answered “No” to any of those questions, join us on our webinar “How to Effectively Use Voicemail as a Sales Prospecting tool” where we will provide a structured approach that will make it crystal clear for what best to do.
Being a better closer is one of the most common areas that sales people want to improve. The good news is that there are some very small and easy to incorporate changes that can immediately make you a better closer and those are outlined in this video.
MY SALES PEOPLE WON'T USE MY CRM! WHAT YOU CAN DO ABOUT IT.SalesScripter
Join Sales Growth Hub co-founder, Craig Klein, for a presentation on why sales people resist using CRMs, why CRM success is crucial to your business’ future and how to build a CRM your sales people love and your business can thrive with.
How to Make Setting B2B Appointments EasySalesScripter
Setting B2B appointments can be tough. Once you do finally get a prospect on the phone, you only have a couple of minutes to work with and it can sometimes be a hostile environment.
But don’t worry as we have developed a B2B appointment setting sales methodology that not only makes this process easier, it will also produce better results. We will outline how this process works on our next webinar “How to Make Setting B2B Appointments Easy” and you will also receive an ebook under the same name when you register.
How to Deal with Gatekeepers when Sales ProspectingSalesScripter
You can spend more than 50% of your time phone prospecting getting your calls answered by some sort of gatekeeper. These gatekeepers will usually operate with the objective of shutting you down and preventing you from talking to anybody.
Do you have a game plan for how to deal with this obstacle? There are key things that you can do to get the gatekeeper to shift from being your enemy to being your ally.
In this training module, we provide a methodology that you can easily implement that will provide clarity around what you should do when talking with gatekeepers. Since you will have to face them so often, by simply having some logic to use in this one area, you will immediately improve your results.
How to Get Prospects to Answer the Phone When Cold CallingSalesScripter
Getting prospects to answer the phone is the biggest challenge when cold calling. Having the best product and the best pitch means nothing if you can't talk to someone.
If you feel like a lot of your calls go straight to voicemail, watch this webinar recording on "How to Get Prospect to Answer the Phone When Cold Calling" where we will outline small things that you can do to improve your ability to get into new accounts.
How to teach salespeople to always ask the right questionsSalesScripter
The best salesperson is the one that asks the best questions. But it can be extremely challenging to train your sales resources to what questions to ask at all the different times.
What often happens is learning through trial and error which can be extremely costly in terms of deals lost and long new hire ramp up time.
It does not need to be so difficult and we will show you this on our “How to Train Your Salespeople to Always Ask the Right Questions” webinar where we will:
– Show you a two-step qualifying process
– Outline both pre-qualifying questions and hard qualifying questions
– Closing questions
– Networking questions
– How to build question trees that have all of the best follow-up questions
How to generate leads without making cold callsSalesScripter
Many people question whether cold calling works. Even though we believe it does, it can be extremely nice getting appointments with new prospects without ever picking up the phone and we have a structured process for how to do this.
To see a demonstration of this process, join us on our next webinar “How to Generate Leads Without Making a Cold Call”. We will go through this process step-by-step and you can take whatever you want from what we show you.
And if you are skeptical on whether our process will work without making calls, you can certainly some amount of cold and warm calling to what we show you in the webinar.
How to Consistently Get Around Gatekeepers When B2B Cold CallingSalesScripter
When B2B cold calling, you can spend up to 50% of your time dealing with gatekeepers. If you spend a little time to improve your knowledge and skills with how best to deal with the gatekeeper, you can immediately improve your sales effectiveness and we outline some tips for you in this sales training webinar video – How to Consistently Get Around Gatekeepers When B2B Cold Calling.
Getting your prospect on the phone is the biggest challenge that you face while sales prospecting. You can have the best product, the best sales pitch, and be a very talented sales person, but if you can't ever get the prospect on the phone, you are not going to be able to sell anything.
And while this task can be extremely frustrating, there are actually small things that you can do that make a big impact on your ability to connect with prospects.
We outline those in this Sales Prospecting 101 module as it will give you a clear methodology that can immediately improve your results.
How to Build Cold Calling Campaigns that Generate LeadsSalesScripter
Cold calling can be tough and sometimes you can feel like you are wasting your time. But there are actually some key things that you can do to make your cold calling efforts easier and more successful.
We will outline those in this slide deck "How to Build a Cold Calling Campaign that Generates Leads".
The Power Series events in February 2017 in KZN, Cape Town and Randburg, will be about how to Get New Customers for the New Year. For more information, please see the site http://powerseries.co.za/coming-events/
Onboarding New Sales Resources Doesn't Need to be So DifficultSalesScripter
Getting new inside sales resources ramped up and performing can be challenging. Not only is it tough because inside sales and phone prospecting can be a tough gig. But it is also difficult because you have so much information that you need to cram into the new rep’s head.
How you execute in this area will have a huge impact on the level of success that the rep has and how long they stay with the organization. This will all factor into the organization’s sales results and turnover rates.
But believe it or not, it does not have to be so hard. Join us for our webinar on August 5th where we will show you how to improve the onboarding of new inside sales resources Go to www.salesscripter.com for more info
Sell More by Screening the Good Prospects from BadSalesScripter
Time is one of your most valuable resources. Protecting it by minimizing time spent with prospects that have a low chance of purchasing will have a direct impact on your sales results..
Join us on our next webinar “Sell More by Effectively Screening Good Prospects from Bad” where we will show you a systematic process that you can incorporate into your sales process that will make it crystal clear which prospects you should be spending your valuable time with.
How to consistently get around sales objectionsSalesScripter
You are very likely to face some sort of objection in every interaction you have with a prospect:
I am not interested.
I don't have time for this.
Is this a sales call?
Just send me your information.
Call me back in 6 months.
Do you know how to respond? Are you able to consistently get around those?
If not, join us for our webinar on "How to Consistently Get Around Sales Objections" where we will outline a methodology that you can immediately implement and improve your results.
How to operate in a world where prospects dont answer the phone2SalesScripter
The biggest challenge that you face when phone prospecting is simply getting the prospect on the phone. You could have the best product, the best price, the best pitch - but if you don't get a chance to share any of that, it won't do you much good.
The reality is that there is nothing you can do to get prospects to answer the phone more. But there are clear tactics that you can add to how you prospect that will help you to improve your connect rate and we will outline those in our next webinar - "How to Operate in a World Where Prospects don't Answer the Phone"
[Webinar] Make Small Talk Track Changes - See Big Sales IimprovementsSalesScripter
The words you say are your most powerful sales tool. Are you fully utilizing this tool and generating as many leads and sales as possible?
Don’t be like most salespeople and just talk about your products to trigger interest. There is a better way and we will clearly outline that in our next webinar “Small Talk Track Changes – Big Sales Improvements”.
In this webinar, you will learn:
– Communicating the value that you offer
– Bringing prospect’s challenges into your pitch
– Asking powerful questions
– Talking about your products and company in the best way
You will get tips that you can immediately implement and see results. And this knowledge will be able to be applied to all the different ways that you communicate with prospects – over the phone, in emails, while networking, on your website, and more.
Build Email Drip Campaigns that Convert SalesSalesScripter
When we hear the prospect say “No”, it can often be the case that the prospect is not saying, “No, never”. More so, they are really saying “No, not right now”.
This is because prospects are often not ready to purchase at the exact moment when you get in front of them. This is not a result of your product or your pitch. It is just tough to time it perfectly right.
With that being the case, you should not completely walk away from a lot of the prospects that say “no”. What you need to do is find a way to stay fresh in the prospect’s mind so that you can be at the top of their list when it is time to move forward and make a purchase.
How to Use Voicemail as a Sales Prospecting ToolSalesScripter
If you spend one hour making prospecting calls, it is not crazy to spend most of that time reaching voicemail boxes for the contacts you are trying to reach.
Do you have a game plan for what to do with these voicemail boxes? Do you know when to hang up and when to leave a message? Do you know what to best to say if you leave a message?
If you answered “No” to any of those questions, join us on our webinar “How to Effectively Use Voicemail as a Sales Prospecting tool” where we will provide a structured approach that will make it crystal clear for what best to do.
Being a better closer is one of the most common areas that sales people want to improve. The good news is that there are some very small and easy to incorporate changes that can immediately make you a better closer and those are outlined in this video.
MY SALES PEOPLE WON'T USE MY CRM! WHAT YOU CAN DO ABOUT IT.SalesScripter
Join Sales Growth Hub co-founder, Craig Klein, for a presentation on why sales people resist using CRMs, why CRM success is crucial to your business’ future and how to build a CRM your sales people love and your business can thrive with.
How to Make Setting B2B Appointments EasySalesScripter
Setting B2B appointments can be tough. Once you do finally get a prospect on the phone, you only have a couple of minutes to work with and it can sometimes be a hostile environment.
But don’t worry as we have developed a B2B appointment setting sales methodology that not only makes this process easier, it will also produce better results. We will outline how this process works on our next webinar “How to Make Setting B2B Appointments Easy” and you will also receive an ebook under the same name when you register.
How to Deal with Gatekeepers when Sales ProspectingSalesScripter
You can spend more than 50% of your time phone prospecting getting your calls answered by some sort of gatekeeper. These gatekeepers will usually operate with the objective of shutting you down and preventing you from talking to anybody.
Do you have a game plan for how to deal with this obstacle? There are key things that you can do to get the gatekeeper to shift from being your enemy to being your ally.
In this training module, we provide a methodology that you can easily implement that will provide clarity around what you should do when talking with gatekeepers. Since you will have to face them so often, by simply having some logic to use in this one area, you will immediately improve your results.
How to Get Prospects to Answer the Phone When Cold CallingSalesScripter
Getting prospects to answer the phone is the biggest challenge when cold calling. Having the best product and the best pitch means nothing if you can't talk to someone.
If you feel like a lot of your calls go straight to voicemail, watch this webinar recording on "How to Get Prospect to Answer the Phone When Cold Calling" where we will outline small things that you can do to improve your ability to get into new accounts.
How to teach salespeople to always ask the right questionsSalesScripter
The best salesperson is the one that asks the best questions. But it can be extremely challenging to train your sales resources to what questions to ask at all the different times.
What often happens is learning through trial and error which can be extremely costly in terms of deals lost and long new hire ramp up time.
It does not need to be so difficult and we will show you this on our “How to Train Your Salespeople to Always Ask the Right Questions” webinar where we will:
– Show you a two-step qualifying process
– Outline both pre-qualifying questions and hard qualifying questions
– Closing questions
– Networking questions
– How to build question trees that have all of the best follow-up questions
How to generate leads without making cold callsSalesScripter
Many people question whether cold calling works. Even though we believe it does, it can be extremely nice getting appointments with new prospects without ever picking up the phone and we have a structured process for how to do this.
To see a demonstration of this process, join us on our next webinar “How to Generate Leads Without Making a Cold Call”. We will go through this process step-by-step and you can take whatever you want from what we show you.
And if you are skeptical on whether our process will work without making calls, you can certainly some amount of cold and warm calling to what we show you in the webinar.
How to Consistently Get Around Gatekeepers When B2B Cold CallingSalesScripter
When B2B cold calling, you can spend up to 50% of your time dealing with gatekeepers. If you spend a little time to improve your knowledge and skills with how best to deal with the gatekeeper, you can immediately improve your sales effectiveness and we outline some tips for you in this sales training webinar video – How to Consistently Get Around Gatekeepers When B2B Cold Calling.
Getting your prospect on the phone is the biggest challenge that you face while sales prospecting. You can have the best product, the best sales pitch, and be a very talented sales person, but if you can't ever get the prospect on the phone, you are not going to be able to sell anything.
And while this task can be extremely frustrating, there are actually small things that you can do that make a big impact on your ability to connect with prospects.
We outline those in this Sales Prospecting 101 module as it will give you a clear methodology that can immediately improve your results.
How to Build Cold Calling Campaigns that Generate LeadsSalesScripter
Cold calling can be tough and sometimes you can feel like you are wasting your time. But there are actually some key things that you can do to make your cold calling efforts easier and more successful.
We will outline those in this slide deck "How to Build a Cold Calling Campaign that Generates Leads".
The Power Series events in February 2017 in KZN, Cape Town and Randburg, will be about how to Get New Customers for the New Year. For more information, please see the site http://powerseries.co.za/coming-events/
Meaning & Objective of sales management; Meaning & Personal selling objectives; theories of selling; personal selling process; sales force; compensation and motivation of sales force
Shuba Solutions- Mobile Sales and Prospect ApplicationShuba Solutions
m-SalesPro, an evolutionary mobile sales and prospecting application that not only will eliminate all the hassles of your sales-force but will also boost your sales force’ productivity in a manageable and efficient way
Do you really know who your ideal prospects are? Can you tell the story how they celebrate success and which challenges they wrestle with in the life/business? When you can not answer yes to these questions that's when you need to have a quick look at this slide deck. Let's get started.
Do you know what the main steps are that you need to take a sales prospect through? Do you know what your goals and objectives are for each stage? Having the key steps outlined can dramatically improve your results.
This is important because the ultimate goal is to sell the product, but the immediate goal is to get the prospect to move to the next stage in the sales process. Without some thought and structure, you could end up always focusing on the ultimate goal of trying to fully sell the product and that will not lead to best results, especially when in early discussions with a prospect.
Build a Strong Sales Pitch When Selling InsuranceSalesScripter
It can be tough to sell insurance. Everybody needs it, nobody enjoys buying it, and a lot of people sell it.
The key to success is having a strong sales pitch that not only sounds better than the competition, but one that also clearly communicates to prospects.
If you sell insurance, join us for our webinar on “How to Build a Strong Sales Pitch When Selling Insurance” where we will break down how to stand out from the competition and build interest at the same time.
How to Make Hiring a Virtual Sales Assistant Easy and AffordableSalesScripter
Just about every salesperson or business owner would love to have a virtual sales assistant to help with cold calling, setting appointments, replying to emails, etc. Not only is it nice to offload some of the more grinding tasks, but you should be able to sell more by being able to focus on more strategic activities.
The problem is that it can be difficult and time consuming to find, train, and manage a good sales assistant. For example, if you have to spend 5 to 10 hours a week training and managing your sales assistant, you might as well just save the time and money and do everything yourself.
The good news is that we have a process and tool set that can make finding, onboarding, and managing a virtual sales assistant easy and economical. If you would like to offload some of your more tactical sales activities, join us for our next webinar on “How to Make Hiring a Virtual Sales Assistant Easy and Affordable”.
How to Become a Consultative SalespersonSalesScripter
You often hear the term consultative selling. But what exactly does that refer to and how do you become a consultative salesperson?
If that is something that you are curious about, you may want to watch this recording of a recent webinar that we hosted on “How to Become a Consultative Salesperson”.
“Does cold calling still work?” is one of the most commonly asked or debated questions. If you have asked this question, join us for our next webinar that is simply titled with that question – “Does cold calling still work?”.
You can probably guess how we will answer that question but we will spend this time together to discuss the challenges that come with cold calling and what to do (and not do) to make it work for you.
Sales Hacker Series San Francisco - Elay Cohen - To Sell Is To Be HumanSales Hacker
To Sell Is To Be Human by Elay Cohen.
Sales Hacker Series San Francisco, September 25, 2014.
Visit SalesHacker.com for more sales hacks, tips, and tactics.
How to Effectively Use LinkedIn as a Sales Prospecting ToolSalesScripter
LinkedIn is one of the best places to find prospects. But with this access to business professionals comes an area of caution as you do not want to make a bad or negative impression.
If you sell in the B2B space, you need to join us on our next webinar “How to Effectively Use LinkedIn as a Sales Prospecting Tool” where we will outline some key things that you can do and not do so that you are able to generate leads and get into new accounts.
In this webinar, we will discuss:
How to find target prospects
How to connect with prospects
What to say when you reach out
How to follow-up and stay in touch
SalesMasters Meetup presentation deck (as presented on Oct 28th, 2015 at the CampusTLV): Startup Sales 101.
The presentation is about the best practices for Technology Startups looking to begin selling their innovative technology overseas
JOIN our LinkedIn group: http://www.linkedin.com/grp/home?gid=8404006
JOIN our Meetup group: http://www.meetup.com/Sales-Masters/
JOIN our Facebook group: https://www.facebook.com/groups/483102775201392/
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
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How to Have Awesome First Appointments with Prospects
1. How to Have Awesome First
Appointments with Prospects
Michael Halper
SMART Sales Selling System
2. Not So Awesome – Example 1
Salesperson sends
email asking for
meeting
I agree to meet
Salesperson and
manager deliver
presentation
Problems
•They did not know anything about me
•It was all about them
•They did not tailor their message
•It did not make sense to meet
•They wasted valuable time
“Show Up and Throw Up”
3. Not So Awesome – Example 2
Salesperson hires
appointment setter
Appointment setter
schedules
appointment
Salesperson goes
on appointment and
says not a good
lead
Problems
•Assumed that the hard work is done
•Assumed the prospect knows their pain
•Assumed the interest has been built
•Potentially a missed opportunity
“Order Taking Mode”
4. Not So Awesome – Example 3
I set appointments
with current
customers and
warm leads
I go on
appointments
relying on product
knowledge
Half of the meetings
went OK, half were
not productive
Problems
•I did not make a great impression
•There were 0 quality leads produced
•Potentially missed opportunities
“Winging It”
6. Early Sales Process Stages
Stage GoalsInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
7. Early Sales Process Stages
Stage GoalsInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
8. Early Sales Process Stages
Stage GoalsInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
9. Early Sales Process Stages
Alternative Path – Instant AppointmentInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
10. Splitting Initial Contact and Appointment
• It can be common for your first contact to flow into an appointment
• There are benefits from preventing that and having two separate
conversations:
– An appointment at the time of first contact will be rushed
– Scheduling on another day allows you to put time on the prospects calendar
– The break and scheduling of the meeting will allow you and the prospect to be
more prepared for the first call
– You will have more time and attention to work with
• How to prevent:
– “You are asking very good questions. I actually would like to talk with you about
this in more detail and I have called you out of the blue. Do you have another 20
minutes to go through all of this now or should we put some time on the calendar
to get together?”
11. Early Sales Process Stages
Alternate Path – Instant PresentationInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
12. Early Sales Process Stages
Stage GoalsInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
13.
14. Pre-Qualify
Ask a Couple of Questions
Have a couple of questions as the central piece
and purpose of your call.
– Makes call more conversational
– Extracts valuable information
– Pre-qualifies to determine if it makes sense to keep
talking
Full training module on YouTube – Sell More by Screening the Good
Prospects from Bad
15. Pre-Qualify
Building Your Questions
Here is a step-by-step process that you can use
to build an optimum list of questions:
1. Identify the product you ultimately want to sell
2. Identify the benefits it offers the buyer
3. Identify the pain point that the benefit fixes
4. Compose one or two question for each pain point
Full training module on YouTube – Sell More by Screening the Good
Prospects from Bad
16.
17. Early Sales Process Stages
Stage GoalsInitial Contact
Cold Call
Inbound Call
Email
Event
2 to 5 minutes
80% on prospect
20% on you
Appointment
Phone Call
Face-to-Face
Discovery
20 to 30 minutes
50% on prospect
50% on you
Presentation
Discovery
Presentation
Demonstration
1 to 2 hours
20% on prospect
80% on you
Pre-Qualify
Gather high-level information
Build interest in having conversation
Schedule a First Conversation
Pre-Qualify (Cont.)
Hard Qualify
Gather detailed Information (Discovery)
Build interest in meeting
Schedule a First Meeting
Sell Product
Map out Next Steps
Close (Sale or agreement to move
forward)
18.
19.
20.
21.
22. Appointment Preparation
Research
•Company website
•Yahoo Finance
•Awareness of what the company does
•Awareness of recent news, events, industry
trends
•Research prospect on social media
Prepare Questions
•Qualifying questions
•Discovery questions
23. Appointment Execution
First 50% of meeting focused on prospect
•First 50% of meeting focus on prospect
•Find out what is working/not working
•Current goals/challenges/initiatives
•Gather organizational details
•Hard qualify the prospect
Second 50% focused on you
•Explain what you do
•Connect the value you offer with prospect pain
•Share how you differ
•Tell a client story
•Share ROI details
•Close for the next step in your process
24. Performing Discovery
Current Environment
•What are you using for…?
•How long have you been using that?
•What is working well? What could be working better?
•Is there a current agreement in place?
•What are some of the challenges you are focused on decreasing?
•If you could wave a wand and change one thing, what would that be?
•Pre-qualifying questions
25. Performing Discovery
Goals and Objectives
•What are the key goals that your organization is focused on for this
year?
•What are the key objectives that your success is measured by?
•What are the key critical business issues that your are impacted by?
26. Performing Discovery
Organizational Details
•What is your role in the organization?
•What does your organization look like?
•What other organizations are impacted by this area?
•Who else should I try to connect with regarding this?
27. Performing Discovery
Decision Making Process
•What is the decision making process?
•What are the key factors that a decision will be based on?
•Who is the ultimate decision maker?
•Is there a committee that this type of purchase has to go through?
•Hard qualifying questions
28. Closing for Next Step
• Identify and discuss the different directions to take the conversation
• Identify which direction the prospect would like to go
• Clarify the timing
• Reconcile time with compelling event
• Schedule reminders
• Add to appropriate drip campaign
• Follow-up at agreed timing
29. SMART Sales System
Sales Methodology Software Platform Professional Services
Sales Training
•Recorded Training Videos
•Live Sales Training (virtual)
•Live Sales Training (in-person)
•Custom Sales Training
30. Sales Methodology Software Platform Professional Services
• Will help you to build your pitch
• Library of Scripts and Templates
• Library of Scripts and Templates
• CRM Functionality
31. Sales Methodology Software Platform Professional Services
Sales Consulting
•Sales Pitch Development
•Sales Process Mapping
•Script Assessment
Sales Coaching
•One-on-One Sales Coaching
•Weekly coaching
•Coaching Hour Blocks
When a gatekeeper answers your call, he or she is instantly trying to screen you out and determine if you are a friend or a foe. A friend would be someone who is already connected with the company in someway like a current vendor or business partner and a foe would be someone who is an outsider trying to get in, like one of those cold callers that is calling to try to get in and sell something.
What we want to do is try to get the gatekeeper to see us as a friend so they will less likely to screen us out and one very easy way to do that is to use a tactic of name dropping.
For example, we can say something like, I spoke with Tom White in accounting and now I am trying to reach someone in HR. This presents the image that we are already engaged and not a complete outsider and this minor tweak can often be the difference in the gatekeeper letting you in.
And if we have not met with Tom White in accounting, we could still name drop his name by saying something like, I am planning on meeting with Tom White in accounting and before I do that, I would like with someone in HR.” Nothing misleading there as we likely are planning on meeting with Tom at some point and by sharing his name and our plans, we give off the image as we are not a complete outsider.
We can also name drop external clients that we work with to establish some level of credibility. That is not going to be as strong as sharing internal names and is probably only going to really help when talking with more senior gatekeepers like executive assistants.