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How to Design Powerful
Experiments
Ying Zhang, REA Group | Nov 2021
Product Management
How do we know
we re building the right thing?
The fundamental question:
A/B Experiment
50% Traffic 50% Traffic
A/B Experiment
+$200m
In annual revenue
Google – Test 41 shades of blue
Multi-Page Experiment
Control
Variant
2 3 4 5
1
2 3 4 5
1
+5.6%
In completion rate
REA Group – Calculator Experiment, 2021
Split-Url Experiment
REA Group – Broker Page Experiment, 2021
Control Variant
+46%
In conversion rate
#1
Make data-driven decisions.
#2
Reduce risks upfront.
#3
Refining our understanding of user
behavior and customer problems.
75%
of experiments fail in practice,
i.e., not being able to move
success metrics
67% of experiments fail
85% of experiments fail
1 in 5,000 experiments managed to move
success metrics
92% of experiments fail
Tips to Set You Up for Success
#1
Make sure you have the
experimentation infrastructure
in place.
Credits: Reforge
#2
Follow a structured, iterative
experimentation process.
Develop hypotheses Design experiments Analyze results
Execute
• Use behavioral science
to strengthen your ideas
• What’s the problem
you’re trying to solve?
• What assumptions
have you made about
users?
• What’s the minimum viable
test you can run to test your
hypothesis?
• How many people do you
need? How long should the
experiment run? How do you
define success?
• If traffic is < 1000 UVs per day,
conversion < 50%, probably
not worthy of running an
experiment.
• Typical duration is 2 to 8
• weeks
• Do you have the right
infrastructure to help you carry
out the experiment as designed?
• Double check your success
metrics are clearly defined,
tagged up and configured
correctly in your
experimentation tool
❗
• Was the experiment a
success or failure? Why
is it a success or failure?
• How different was the
result from what you
expected?
• What’s the next step?
❗
• Be self-disciplined and take
the time to review, discuss and
communicate results.
Typical Experiment Lifecycle
“ Almost any question can be answered cheaply,
quickly, and finally by a test campaign. And that’s the
way to answer them – not by arguments around a
table. Go to the court of last resort – the buyers of
your product.”
Claude Hopkins
Author of Scientific Advertising

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How to design powerful experiments - Ying Zhang

  • 1. How to Design Powerful Experiments Ying Zhang, REA Group | Nov 2021
  • 3. How do we know we re building the right thing? The fundamental question:
  • 5. A/B Experiment +$200m In annual revenue Google – Test 41 shades of blue
  • 6. Multi-Page Experiment Control Variant 2 3 4 5 1 2 3 4 5 1 +5.6% In completion rate REA Group – Calculator Experiment, 2021
  • 7. Split-Url Experiment REA Group – Broker Page Experiment, 2021 Control Variant +46% In conversion rate
  • 10. #3 Refining our understanding of user behavior and customer problems.
  • 11. 75% of experiments fail in practice, i.e., not being able to move success metrics 67% of experiments fail 85% of experiments fail 1 in 5,000 experiments managed to move success metrics 92% of experiments fail
  • 12. Tips to Set You Up for Success
  • 13. #1 Make sure you have the experimentation infrastructure in place.
  • 15. #2 Follow a structured, iterative experimentation process.
  • 16. Develop hypotheses Design experiments Analyze results Execute • Use behavioral science to strengthen your ideas • What’s the problem you’re trying to solve? • What assumptions have you made about users? • What’s the minimum viable test you can run to test your hypothesis? • How many people do you need? How long should the experiment run? How do you define success? • If traffic is < 1000 UVs per day, conversion < 50%, probably not worthy of running an experiment. • Typical duration is 2 to 8 • weeks • Do you have the right infrastructure to help you carry out the experiment as designed? • Double check your success metrics are clearly defined, tagged up and configured correctly in your experimentation tool ❗ • Was the experiment a success or failure? Why is it a success or failure? • How different was the result from what you expected? • What’s the next step? ❗ • Be self-disciplined and take the time to review, discuss and communicate results. Typical Experiment Lifecycle
  • 17. “ Almost any question can be answered cheaply, quickly, and finally by a test campaign. And that’s the way to answer them – not by arguments around a table. Go to the court of last resort – the buyers of your product.” Claude Hopkins Author of Scientific Advertising