How To Build Yourself Into the Information Governance Champion Your Organization Needs

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The document outlines how to become an effective information governance champion by developing key skills and behaviors. It discusses strategic thinking including defining a program vision and goals. Effective communication is important, such as identifying audiences and developing tailored messages. Socialization involves gaining buy-in from stakeholders through messaging and feedback. Additional skills involve understanding information topology, speaking various business languages, and tailoring the program based on metrics and feedback. The overall aim is to think strategically and enable the right information governance behaviors in the organization.

Business

The Architect of You
How To Build Yourself Into the
Information Governance Champion
Your Organization Needs

Paragon Solutions, Inc. Proprietary and Confidential
2
Scott
McVeigh
Associate Director,
Information Governance &
Compliance
http://www.linkedin.com/in/scottmcveigh
smcveigh@consultparagon.com

Paragon Solutions, Inc. Proprietary and Confidential
3
ESSENTIAL SKILLS & BEHAVIORS OF THE IG PRO
• Strategic Thinking -What's the Plan?
• Communication - What's the Message?
• Socialization - Who do we Need?
• Change Agent - How do we Change Behavior?
• Topography - Where is our Information?
• Linguistics - Can we speak IT/Legal/Business?
• Tailoring - What are the Metrics and how do we Adjust/Adapt?

Paragon Solutions, Inc. Proprietary and Confidential
4
STRATEGIC THINKING
• Define Your Program Vision and Goals
• Assess Where You Are
• Build A Map to Achieve the Vision

Paragon Solutions, Inc. Proprietary and Confidential
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COMMUNICATION
• Identify the Audiences
• Develop Level Appropriate Messages
• Plan the Cadence
• Create Feedback Loops
• Commit to Dates for Communicating

Paragon Solutions, Inc. Proprietary and Confidential
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SOCIALIZATION
• Hone Your Elevator Pitch
• Keys to Buy-In are Different for Different Stakeholder
Groups
• Stay on Your Message
• Refine What Doesn’t Work, Repeat What Does

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CHANGE AGENT
• “Voice of the Customer”
workshops give critical insight
into problem opportunities
• Quickest way to effect desired
change is to get people to realize
they want the change
• “Tell ‘em what they told you” –
Use their language in your
program communication to speed
buy in
Findability
Significant time wasted
• Content in multiple places, no clear
referential source library
• Content must be duplicated across many
system to support cross-system workflow
Capture
Too much paper and inefficiency
• Intelligent capture and digital signature must
be expanded
Collaboration
Unable to collaborate externally
• Using hosted solution to share, but risks
incurred if changes made and are not
propagated
• Secure, externally facing portals,
integrated with central repository critically
needed
Platform Concerns
Inefficiencies stem from platform
• Poor performance globally
Technical Operations
Findability
Finding documents & connecting people,
using collaborative tools , is critical to key
objectives
• Content is scattered all over the company
in many sources
• Limited interaction between systems
makes searching hard
• No enterprise taxonomy or search to
reduce time wasted
Content personalization stymied; reduced
confidence in decisions
• Inaccuracies in people data
• Content deemed from an authorized
source but contains misinformation,
necessitates damage control & remediation
Collaboration
Efficiencies to be gained from:
• Improved internal and external
document/content collaboration
• access to content with mobility
• external access to the intranet
Corporate Communication

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LINGUISTICS
• Do you speak the same language as Legal, IT, the
Business? Your Executive Sponsors?
• Translate your program messaging into the “language”
of your stakeholders
• Enables deeper relationships in your organization

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9
TAILORING
• Messages do not resonate with every
audience
• “Measure twice, tell them repeatedly”
• Incorporate feedback from Communication
Plan into revised messaging, audience and
cadence

Paragon Solutions, Inc. Proprietary and Confidential
10
WRAP IT UP, SCOTT
• Think Strategically on Solving IG Challenges for
the Enterprise
• Understand Stakeholder Drivers & Concerns
• Message Appropriately to All Audiences
• Know Where The Information Is & What the
Technological Capabilities Are
• Enable the “Right” Info Gov Behaviors in the
Org
• Tailor and Refine the Program
IG Champions

Paragon Solutions, Inc. Proprietary and Confidential
11
TOPOGRAPHY
• Understand where your content lives
• Understand the IG capabilities of the
content repository
• Work with your IT & Business partners
to plan to migrate or remediate content
from repositories without Governance

For more information please visit :
http://www.consultparagon.com/
s mc veigh@ consultpar agon.c om

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[To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations] This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date. Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success. These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes. Frameworks/Models included: Microsoft’s Digital Transformation Framework McKinsey’s Ten Guiding Principles of Digital Transformation Forrester’s Digital Transformation Framework IDC’s Digital Transformation MaturityScape MIT’s Digital Transformation Framework Gartner’s Digital Transformation Framework Accenture’s Digital Strategy & Enterprise Frameworks Deloitte’s Digital Industrial Transformation Framework Capgemini’s Digital Transformation Framework PwC’s Digital Transformation Framework Cisco’s Digital Transformation Framework Cognizant’s Digital Transformation Framework DXC Technology’s Digital Transformation Framework The BCG Strategy Palette McKinsey’s Digital Transformation Framework Digital Transformation Compass Four Levels of Digital Maturity Design Thinking Framework Business Model Canvas Customer Journey Map

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How To Build Yourself Into the Information Governance Champion Your Organization Needs

1. The Architect of You How To Build Yourself Into the Information Governance Champion Your Organization Needs

2. Paragon Solutions, Inc. Proprietary and Confidential 2 Scott McVeigh Associate Director, Information Governance & Compliance http://www.linkedin.com/in/scottmcveigh smcveigh@consultparagon.com

3. Paragon Solutions, Inc. Proprietary and Confidential 3 ESSENTIAL SKILLS & BEHAVIORS OF THE IG PRO • Strategic Thinking -What's the Plan? • Communication - What's the Message? • Socialization - Who do we Need? • Change Agent - How do we Change Behavior? • Topography - Where is our Information? • Linguistics - Can we speak IT/Legal/Business? • Tailoring - What are the Metrics and how do we Adjust/Adapt?

4. Paragon Solutions, Inc. Proprietary and Confidential 4 STRATEGIC THINKING • Define Your Program Vision and Goals • Assess Where You Are • Build A Map to Achieve the Vision

5. Paragon Solutions, Inc. Proprietary and Confidential 5 COMMUNICATION • Identify the Audiences • Develop Level Appropriate Messages • Plan the Cadence • Create Feedback Loops • Commit to Dates for Communicating

6. Paragon Solutions, Inc. Proprietary and Confidential 6 SOCIALIZATION • Hone Your Elevator Pitch • Keys to Buy-In are Different for Different Stakeholder Groups • Stay on Your Message • Refine What Doesn’t Work, Repeat What Does

7. Paragon Solutions, Inc. Proprietary and Confidential 7 CHANGE AGENT • “Voice of the Customer” workshops give critical insight into problem opportunities • Quickest way to effect desired change is to get people to realize they want the change • “Tell ‘em what they told you” – Use their language in your program communication to speed buy in Findability Significant time wasted • Content in multiple places, no clear referential source library • Content must be duplicated across many system to support cross-system workflow Capture Too much paper and inefficiency • Intelligent capture and digital signature must be expanded Collaboration Unable to collaborate externally • Using hosted solution to share, but risks incurred if changes made and are not propagated • Secure, externally facing portals, integrated with central repository critically needed Platform Concerns Inefficiencies stem from platform • Poor performance globally Technical Operations Findability Finding documents & connecting people, using collaborative tools , is critical to key objectives • Content is scattered all over the company in many sources • Limited interaction between systems makes searching hard • No enterprise taxonomy or search to reduce time wasted Content personalization stymied; reduced confidence in decisions • Inaccuracies in people data • Content deemed from an authorized source but contains misinformation, necessitates damage control & remediation Collaboration Efficiencies to be gained from: • Improved internal and external document/content collaboration • access to content with mobility • external access to the intranet Corporate Communication

8. Paragon Solutions, Inc. Proprietary and Confidential 8 LINGUISTICS • Do you speak the same language as Legal, IT, the Business? Your Executive Sponsors? • Translate your program messaging into the “language” of your stakeholders • Enables deeper relationships in your organization

9. Paragon Solutions, Inc. Proprietary and Confidential 9 TAILORING • Messages do not resonate with every audience • “Measure twice, tell them repeatedly” • Incorporate feedback from Communication Plan into revised messaging, audience and cadence

10. Paragon Solutions, Inc. Proprietary and Confidential 10 WRAP IT UP, SCOTT • Think Strategically on Solving IG Challenges for the Enterprise • Understand Stakeholder Drivers & Concerns • Message Appropriately to All Audiences • Know Where The Information Is & What the Technological Capabilities Are • Enable the “Right” Info Gov Behaviors in the Org • Tailor and Refine the Program IG Champions

11. Paragon Solutions, Inc. Proprietary and Confidential 11 TOPOGRAPHY • Understand where your content lives • Understand the IG capabilities of the content repository • Work with your IT & Business partners to plan to migrate or remediate content from repositories without Governance

12. For more information please visit : http://www.consultparagon.com/ s mc veigh@ consultpar agon.c om

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