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©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Funding the Startup Journey
Tae Hea Nahm, Managing Director & Author
Funding options exist to get your enterprise startup idea
successfully off the ground. Is venture capital the right step
for you?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Tae Hea Nahm
Airespace founding CEO
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
VC: THN
CEO’s: B Tinker
Join the conversation @S2THRIVAL
Help entrepreneurs
succeed now
&
anticipate
what’s next
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
How does understanding the startup journey
impact my financing decision?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Funding options exist to get your
enterprise startup idea successfully off
the ground.
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Funding options exist to get your
enterprise startup idea successfully off
the ground.
Is venture capital the right step for you?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
What do venture capitalists want?
1) High growth
2) Board seat to drive high growth and
the ultimate exit
Are you ok with both?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
If I were an entrepreneur today and
If I have multiple funding choices,
How would I raise money?
Funding source does not matter.
Pick investors to help find Go-To-Market
Fit.
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Why is Go-To-Market Fit so important for
financing?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
GTM Fit is the missing link to unlock growth
Join the conversation @S2THRIVAL
Product &
Technology
Go-To-
Market
GTM
Fit
GTM Fit also drives the company’s financing
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
FOUNDING PMF
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Reality
FOUNDING PMF
Unlock Growth
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
FOUNDING PMF
Feel stuck Reality
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
FOUNDING PMF
Feel stuck
• Missed expectations
• High frustration
• Question the people, product
• Running out of time and $
Reality
Feel Highly Stressed
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
PMF is not enough
to unlock growth
Named it GTM Fit
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
GTM Fit delivers
Predictable, Repeatable,
Scalable growth
Raises a strategic
question:
How fast should I grow?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
Growth Rate
(high)
Capital efficient
(patience)
(low)
death
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
What is High Growth?
Battery Ventures’ Neeraj Agrawal:
“Triple, triple, double, double, double”
>$20m ARR – 2x/year
<$20m ARR – 3x/year
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
“all about momentum”,
defined as:
• crossing $2-3M ARR
and projecting ~$8-10M,
• doing $10-20M+ ARR
and growing 100%”
Another VC said:
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
What happens after GTM Fit?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
Valuation &
Fundraising
Ease
Founder Perception
Founders
Great team
Product
Some
Customers
Unlock Growth
andCapital
FOUNDING PMF GTM FIT
Reality
Virtuous Cycle
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
The Startup Journey
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
How should finding GTM Fit influence
my fundraising strategy?
1. Raise enough money to find GTM Fit
2. Pick investors who can help you find GTM Fit
3. Pick board members to help guide you
on your startup journey
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Advice #1 Raise enough money to find GTM Fit
Don’t run out of $ just before next funding oasis
GTM Fit oasis
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Beware of the disappearing oasis
due to market changes and sector rotation
(only permanent oasis is GTM Fit)
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Avoid one shot investors
Some VC’s may provide emergency water (inside
round)
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Avoid investors who are free riders
Inside rounds usually require everyone to do their pro
rata
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
No Follow-on is a VC taint
Avoid investors who leave a ”mark”
No follow-on sends a strong negative signal
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Advice #2 Pick investors to help find GTM Fit
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
What GTM Fit is not?
Join the conversation @S2THRIVAL
Founder Hero Selling
Relationship Selling Customers find you
Growth Machine with
regular people
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Product Led
Marketing LedSales Led
Storm helps find GTM Fit
Through 130+ enterprise investments
Portfolio –Guidespark/Aptrinsic, AtScale/Engagio, BNYM/LogicHub
Partners –Samsung/MobileIron, Cisco/SwiftStack
StormSummits –PRStrategy, Digital Health, Security
GTM Fit Thought Leadership GTM Consulting
GTM/Customer Relationship GTM Investments
WBD + Marketo/Engagio cofounder
with Storm portfolio
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
BOOK SAMPLES VIDEOS TALKS
www.GTMFit.com
Business Schools
Industry
Accelerators/Incubators
Storm as Thought Leader on GTM Fit
Product-Led
Sales-Led
Marketing-Led
GTM playbooks
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
GTM Model
Match how buyer decides to buy
Pick
GTM Playbook
Find & Win Same Customers
What’s The Wow?
Create
Repeatable
How find Go-To-Market Fit?
Urgent Wave
Why buy now?
Part of larger wave?
Line up
Join the conversation @S2THRIVAL
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Finding Go-To-Market Fit: Part 1
Urgent Wave
Lineup
Be open to----and test----adjacencies
Overcome founder bias
Founding
Idea
U rgent pain
Ideal C ustom er
Profile
Finding Urgency
Cast a slightly wider net during PMF
Join the conversation @S2THRIVAL
Why buy now?
Part of larger wave?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
GTM Model
Pick
Finding Go-To-Market Fit: Part 2
Urgent Wave
Lineup
Full
touch
Low-
touch
Zero-
touch
Product-
Led
Sales-
Led
M arketing-
Led
How do you pick one?
Join the conversation @S2THRIVAL
Match how buyer decides to buyWhy buy now?
Part of larger wave?
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Finding Go-To-Market Fit: Part 3
Join the conversation @S2THRIVAL
GTM Model
Match how buyer decides to buy
Pick
GTM Playbook
Find & Win Same Customers
What’s The Wow?
Urgent Wave
Why buy now?
Part of larger wave?
Line up
The Key
Create
Repeatable
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Not 30 page
document
Fits on 1 Page
(Maybe 2)
Join the conversation @S2THRIVAL
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Lay out customer journey1
Automated Manual
Product-led (self service)
Website Freetrial Drive
usage
Self-serve
topaid
Expand
withusage
NurtureQuality
Digital
Marketing
Marketing-
generatedlead
Sales-led
1st
meeting 2nd
meeting Evaluate
Exec
meeting Win
Quality
Marketing-led with inside sales (recurring)
Examples
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
1 Lay out customer journey
Marketing-
generated lead 1st meeting 2nd meeting Eval Exec meeting Win
Quality
Represent the physics of the customer journey
Everyone must have same view
Don’t use the salesforce forecasting stages
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
1 Lay out customer journey
Marketing-
generated lead 1st meeting 2nd meeting Eval Exec meeting Win
Quality
Product team doesn’t decide the wow…customers do
Harder than seems. Requires sacrifice & distillation
Ask for 2nd mtg Ask for Eval Boss to table Ask for Order
Have mobile devices and apps?
Users want to pick own device or
BYOD?
Are you worried about security of
your data?
Explore needs and
motivation
We solve security for
apps and devices
Innovative mobile
security platform for
BYOD or corporate
while protecting
privacy
Peer references and
product deep dive
Why beat competition
Future proof platform
Get eval approval
Get boss to table
Present test plan
results and customer
success plan
Initial pricing and
executive references
Turn up live instance
Customer execute test
plan and document
results
Find challenges
Initial order
Convert eval to live
Introduce customer
success team
What to ‘Do & Say’ at each stage?
What are the ‘wow’s?
2
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
1 Lay out customer journey
Marketing-
generated lead 1st meeting 2nd meeting Eval Exec meeting Win
Quality
Have mobile devices and apps?
Users want to pick own device or
BYOD?
Are you worried about security of
your data?
Explore needs and
motivation
We solve security for
apps and devices
Innovative mobile
security platform for
BYOD or corporate
while protecting
privacy
Peer references and
product deep dive
Why beat competition
Future proof platform
Get eval approval
Get boss to table
Present test plan
results and customer
success plan
Initial pricing and
executive references
Turn up live instance
Customer execute test
plan and document
results
Find challenges
Initial order
Convert eval to live
Introduce customer
success team
What to ‘Do & Say’ at each stage?
What are the ‘wow’s?
2
SEO/M programs and website
landing
SDR outbound email and calls
Channels and ecosystem
referrals
1
st
meeting
presentation
Supporting videos and
product information
WOW #1
2nd meeting
presentation with
deep dive and
competitive
Key features for
differentiation
WOW #2
Exec summary talking
points and exec
references
Eval results in nice
dynamic dashboard
Executive calls
Easy eval turn-on and
tutorial
Eval checklist
Competitive traps
Engineer hotline for
issues
Quick quoting tool
Click thru legal
agreements
Welcome kits and
training video
What’s the rest of Company do to
support the playbook?3
Powerful for
Team
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Marketing-
generated lead 1st meeting 2nd meeting Eval Exec meeting Win
Quality
Have mobile devices and apps?
Users want to pick own device or
BYOD?
Are you worried about security of
your data?
Explore needs and
motivation
We solve security for
apps and devices
Innovative mobile
security platform for
BYOD or corporate
while protecting
privacy
Peer references and
product deep dive
Why beat competition
Future proof platform
Get eval approval
Get boss to table
Present test plan
results and customer
success plan
Initial pricing and
executive references
Turn up live instance
Customer execute test
plan and document
results
Find challenges
Initial order
Convert eval to live
Introduce customer
success team
What to ‘Do & Say’ at each stage?
What are the ‘wow’s?
2
SEO/M programs and website
landing
SDR outbound email and calls
Channels and ecosystem
referrals
1
st
meeting
presentation
Supporting videos and
product information
WOW #1
2nd meeting
presentation with
deep dive and
competitive
Key features for
differentiation
WOW #2
Exec summary talking
points and exec
references
Eval results in nice
dynamic dashboard
Executive calls
Easy eval turn-on and
tutorial
Eval checklist
Competitive traps
Engineer hotline for
issues
Quick quoting tool
Click thru legal
agreements
Welcome kits and
training video
What’s the rest of Company do to
support the playbook?3
Metrics “come for free”
4
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Marketing-
generated lead 1st meeting 2nd meeting Eval Exec meeting Win
Quality
SEO/M programs and website
landing
SDR outbound email and calls
Channels and ecosystem
referrals
1
st
meeting
presentation
Supporting videos and
product information
WOW #1
2nd meeting
presentation with
deep dive and
competitive
Key features for
differentiation
WOW #2
Exec summary talking
points and exec
references
Eval results in nice
dynamic dashboard
Executive calls
Easy eval turn-on and
tutorial
Eval checklist
Competitive traps
Engineer hotline for
issues
Quick quoting tool
Click thru legal
agreements
Welcome kits and
training video
Final Result: GTM PLAYBOOK
Have mobile devices and apps?
Users want to pick own device or
BYOD?
Are you worried about security of
your data?
Explore needs and
motivation
We solve security for
apps and devices
Innovative mobile
security platform for
BYOD/corporate while
protecting privacy
WOW #1: Sel Wipe
Peer references and
product deep dive
Why beat competition
Future proof platform
Get eval approval
WOW #2: Enterprise
AppStore
Get boss to table
Present test plan
results and customer
success plan
Initial pricing and
executive references
Turn up live instance
Customer execute test
plan and document
results
Find challenges
Initial order
Convert eval to live
Introduce customer
success team
Ask for 2nd mtg Ask for Eval Boss to table Ask for Order
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
GTM Model
Direct, Channel, Web,
Freemium, Trial & Upsell
Marketing-led, Sales-led
Decide
GTM Playbook
Find & Win Same Customers
What’s The Wow?
Create
Repeatable
GTM Fit: 3 parts working together
Urgent Wave
Why buy now?
Part of larger wave?
Lineup
Join the conversation @S2THRIVAL
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
©2018, BobTinker &TaeHeaNahm
What does GTM-Fit
feel like?
Momentum
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
©2018, BobTinker &TaeHeaNahm
Leads & pipeline grow
Deals close predictably
Additional sales & marketing
investment grows pipeline
New reps quickly learn to win
Company knows what to do
With GTM Fit
Growth Unlocks
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
#3 Pick board members to help guide
you on the startup journey
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Picking a board member = Picking a boss
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Change
CEO
Exit
Next
Round
Potential tension points
…or Δ the people
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 5
Company
Δ
People
Δ
…or Δ
the people
Growth drives change
Role
Δ
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 5
Company
Δ
People
Δ
…or Δ
the people
Growth drives change
New Role
Changing Role with no Δ in title
Old Role
Unlearn Learn
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Painful challenge
A B
The very things that made you
successful
B C
can hold you back
or kill you
© 2017, Bob Tinker
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
©2018, BobTinker &TaeHeaNahm
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Join the conversation @S2THRIVAL
Captain America
One of the Troops
Avengers
Band of Superheroes
Professor Xavier
University President
CEO: 3 very different roles over time
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Captain America
One of the Troops
Avengers
Band of Superheroes
Unlearn Moment CEO
Unlearn
Relinquish control…
….while maintain control
Change execution:
Organic to organized
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Join the conversation @S2THRIVAL
Davy Crocket
Path through woods
And the VP Sales
Dwight Eisenhower
Architect & execute
Joan of Arc
Braveheart
Lead great warriors!
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Joan of Arc
& Braveheart
Warrior Leader
Dwight
Eisenhower
Sales Architect
Unlearn Moment: VP Sales
Unlearn
Warrior à War Room
Change execution
Win deals à Win war
(playbook) (machine)
Join the conversation @S2THRIVAL
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
©2018, BobTinker &TaeHeaNahm
Really Hard
It’s hard
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Spectacular Learning
and Unlearning
for you and the team
Join the conversation @S2THRIVAL
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
Fundraising advice for early startups
Raise enough money to Find GTM Fit
Pick investors who can help you Find GTM-Fit
Pick board members who can help guide
through the startup journey
©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved.
…and most importantly
Just get to GTM Fit
THANK YOU!

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How to Build & Fund an Enterprise Startup in Today’s Tech Environment: AWS Startup Day - New York 2018

  • 1. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Funding the Startup Journey Tae Hea Nahm, Managing Director & Author Funding options exist to get your enterprise startup idea successfully off the ground. Is venture capital the right step for you?
  • 2. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Tae Hea Nahm Airespace founding CEO
  • 3. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. VC: THN CEO’s: B Tinker Join the conversation @S2THRIVAL Help entrepreneurs succeed now & anticipate what’s next
  • 4. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. How does understanding the startup journey impact my financing decision?
  • 5. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Funding options exist to get your enterprise startup idea successfully off the ground.
  • 6. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Funding options exist to get your enterprise startup idea successfully off the ground. Is venture capital the right step for you?
  • 7. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. What do venture capitalists want? 1) High growth 2) Board seat to drive high growth and the ultimate exit Are you ok with both?
  • 8. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. If I were an entrepreneur today and If I have multiple funding choices, How would I raise money? Funding source does not matter. Pick investors to help find Go-To-Market Fit.
  • 9. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Why is Go-To-Market Fit so important for financing?
  • 10. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. GTM Fit is the missing link to unlock growth Join the conversation @S2THRIVAL Product & Technology Go-To- Market GTM Fit GTM Fit also drives the company’s financing
  • 11. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth FOUNDING PMF
  • 12. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Reality FOUNDING PMF Unlock Growth
  • 13. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth FOUNDING PMF Feel stuck Reality
  • 14. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth FOUNDING PMF Feel stuck • Missed expectations • High frustration • Question the people, product • Running out of time and $ Reality Feel Highly Stressed
  • 15. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality PMF is not enough to unlock growth Named it GTM Fit
  • 16. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality GTM Fit delivers Predictable, Repeatable, Scalable growth Raises a strategic question: How fast should I grow?
  • 17. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality Growth Rate (high) Capital efficient (patience) (low) death
  • 18. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality What is High Growth? Battery Ventures’ Neeraj Agrawal: “Triple, triple, double, double, double” >$20m ARR – 2x/year <$20m ARR – 3x/year
  • 19. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality “all about momentum”, defined as: • crossing $2-3M ARR and projecting ~$8-10M, • doing $10-20M+ ARR and growing 100%” Another VC said:
  • 20. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality What happens after GTM Fit?
  • 21. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey Valuation & Fundraising Ease Founder Perception Founders Great team Product Some Customers Unlock Growth andCapital FOUNDING PMF GTM FIT Reality Virtuous Cycle
  • 22. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. The Startup Journey
  • 23. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. How should finding GTM Fit influence my fundraising strategy? 1. Raise enough money to find GTM Fit 2. Pick investors who can help you find GTM Fit 3. Pick board members to help guide you on your startup journey
  • 24. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Advice #1 Raise enough money to find GTM Fit Don’t run out of $ just before next funding oasis GTM Fit oasis
  • 25. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Beware of the disappearing oasis due to market changes and sector rotation (only permanent oasis is GTM Fit)
  • 26. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Avoid one shot investors Some VC’s may provide emergency water (inside round)
  • 27. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Avoid investors who are free riders Inside rounds usually require everyone to do their pro rata
  • 28. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. No Follow-on is a VC taint Avoid investors who leave a ”mark” No follow-on sends a strong negative signal
  • 29. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Advice #2 Pick investors to help find GTM Fit
  • 30. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. What GTM Fit is not? Join the conversation @S2THRIVAL Founder Hero Selling Relationship Selling Customers find you Growth Machine with regular people
  • 31. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Product Led Marketing LedSales Led Storm helps find GTM Fit Through 130+ enterprise investments Portfolio –Guidespark/Aptrinsic, AtScale/Engagio, BNYM/LogicHub Partners –Samsung/MobileIron, Cisco/SwiftStack StormSummits –PRStrategy, Digital Health, Security GTM Fit Thought Leadership GTM Consulting GTM/Customer Relationship GTM Investments WBD + Marketo/Engagio cofounder with Storm portfolio
  • 32. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. BOOK SAMPLES VIDEOS TALKS www.GTMFit.com Business Schools Industry Accelerators/Incubators Storm as Thought Leader on GTM Fit Product-Led Sales-Led Marketing-Led GTM playbooks
  • 33. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. GTM Model Match how buyer decides to buy Pick GTM Playbook Find & Win Same Customers What’s The Wow? Create Repeatable How find Go-To-Market Fit? Urgent Wave Why buy now? Part of larger wave? Line up Join the conversation @S2THRIVAL
  • 34. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Finding Go-To-Market Fit: Part 1 Urgent Wave Lineup Be open to----and test----adjacencies Overcome founder bias Founding Idea U rgent pain Ideal C ustom er Profile Finding Urgency Cast a slightly wider net during PMF Join the conversation @S2THRIVAL Why buy now? Part of larger wave?
  • 35. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. GTM Model Pick Finding Go-To-Market Fit: Part 2 Urgent Wave Lineup Full touch Low- touch Zero- touch Product- Led Sales- Led M arketing- Led How do you pick one? Join the conversation @S2THRIVAL Match how buyer decides to buyWhy buy now? Part of larger wave?
  • 36. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Finding Go-To-Market Fit: Part 3 Join the conversation @S2THRIVAL GTM Model Match how buyer decides to buy Pick GTM Playbook Find & Win Same Customers What’s The Wow? Urgent Wave Why buy now? Part of larger wave? Line up The Key Create Repeatable
  • 37. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Not 30 page document Fits on 1 Page (Maybe 2) Join the conversation @S2THRIVAL
  • 38. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Lay out customer journey1 Automated Manual Product-led (self service) Website Freetrial Drive usage Self-serve topaid Expand withusage NurtureQuality Digital Marketing Marketing- generatedlead Sales-led 1st meeting 2nd meeting Evaluate Exec meeting Win Quality Marketing-led with inside sales (recurring) Examples
  • 39. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 1 Lay out customer journey Marketing- generated lead 1st meeting 2nd meeting Eval Exec meeting Win Quality Represent the physics of the customer journey Everyone must have same view Don’t use the salesforce forecasting stages
  • 40. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 1 Lay out customer journey Marketing- generated lead 1st meeting 2nd meeting Eval Exec meeting Win Quality Product team doesn’t decide the wow…customers do Harder than seems. Requires sacrifice & distillation Ask for 2nd mtg Ask for Eval Boss to table Ask for Order Have mobile devices and apps? Users want to pick own device or BYOD? Are you worried about security of your data? Explore needs and motivation We solve security for apps and devices Innovative mobile security platform for BYOD or corporate while protecting privacy Peer references and product deep dive Why beat competition Future proof platform Get eval approval Get boss to table Present test plan results and customer success plan Initial pricing and executive references Turn up live instance Customer execute test plan and document results Find challenges Initial order Convert eval to live Introduce customer success team What to ‘Do & Say’ at each stage? What are the ‘wow’s? 2
  • 41. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 1 Lay out customer journey Marketing- generated lead 1st meeting 2nd meeting Eval Exec meeting Win Quality Have mobile devices and apps? Users want to pick own device or BYOD? Are you worried about security of your data? Explore needs and motivation We solve security for apps and devices Innovative mobile security platform for BYOD or corporate while protecting privacy Peer references and product deep dive Why beat competition Future proof platform Get eval approval Get boss to table Present test plan results and customer success plan Initial pricing and executive references Turn up live instance Customer execute test plan and document results Find challenges Initial order Convert eval to live Introduce customer success team What to ‘Do & Say’ at each stage? What are the ‘wow’s? 2 SEO/M programs and website landing SDR outbound email and calls Channels and ecosystem referrals 1 st meeting presentation Supporting videos and product information WOW #1 2nd meeting presentation with deep dive and competitive Key features for differentiation WOW #2 Exec summary talking points and exec references Eval results in nice dynamic dashboard Executive calls Easy eval turn-on and tutorial Eval checklist Competitive traps Engineer hotline for issues Quick quoting tool Click thru legal agreements Welcome kits and training video What’s the rest of Company do to support the playbook?3 Powerful for Team
  • 42. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Marketing- generated lead 1st meeting 2nd meeting Eval Exec meeting Win Quality Have mobile devices and apps? Users want to pick own device or BYOD? Are you worried about security of your data? Explore needs and motivation We solve security for apps and devices Innovative mobile security platform for BYOD or corporate while protecting privacy Peer references and product deep dive Why beat competition Future proof platform Get eval approval Get boss to table Present test plan results and customer success plan Initial pricing and executive references Turn up live instance Customer execute test plan and document results Find challenges Initial order Convert eval to live Introduce customer success team What to ‘Do & Say’ at each stage? What are the ‘wow’s? 2 SEO/M programs and website landing SDR outbound email and calls Channels and ecosystem referrals 1 st meeting presentation Supporting videos and product information WOW #1 2nd meeting presentation with deep dive and competitive Key features for differentiation WOW #2 Exec summary talking points and exec references Eval results in nice dynamic dashboard Executive calls Easy eval turn-on and tutorial Eval checklist Competitive traps Engineer hotline for issues Quick quoting tool Click thru legal agreements Welcome kits and training video What’s the rest of Company do to support the playbook?3 Metrics “come for free” 4
  • 43. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Marketing- generated lead 1st meeting 2nd meeting Eval Exec meeting Win Quality SEO/M programs and website landing SDR outbound email and calls Channels and ecosystem referrals 1 st meeting presentation Supporting videos and product information WOW #1 2nd meeting presentation with deep dive and competitive Key features for differentiation WOW #2 Exec summary talking points and exec references Eval results in nice dynamic dashboard Executive calls Easy eval turn-on and tutorial Eval checklist Competitive traps Engineer hotline for issues Quick quoting tool Click thru legal agreements Welcome kits and training video Final Result: GTM PLAYBOOK Have mobile devices and apps? Users want to pick own device or BYOD? Are you worried about security of your data? Explore needs and motivation We solve security for apps and devices Innovative mobile security platform for BYOD/corporate while protecting privacy WOW #1: Sel Wipe Peer references and product deep dive Why beat competition Future proof platform Get eval approval WOW #2: Enterprise AppStore Get boss to table Present test plan results and customer success plan Initial pricing and executive references Turn up live instance Customer execute test plan and document results Find challenges Initial order Convert eval to live Introduce customer success team Ask for 2nd mtg Ask for Eval Boss to table Ask for Order
  • 44. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. GTM Model Direct, Channel, Web, Freemium, Trial & Upsell Marketing-led, Sales-led Decide GTM Playbook Find & Win Same Customers What’s The Wow? Create Repeatable GTM Fit: 3 parts working together Urgent Wave Why buy now? Part of larger wave? Lineup Join the conversation @S2THRIVAL
  • 45. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. ©2018, BobTinker &TaeHeaNahm What does GTM-Fit feel like? Momentum
  • 46. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. ©2018, BobTinker &TaeHeaNahm Leads & pipeline grow Deals close predictably Additional sales & marketing investment grows pipeline New reps quickly learn to win Company knows what to do With GTM Fit Growth Unlocks
  • 47. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. #3 Pick board members to help guide you on the startup journey
  • 48. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Picking a board member = Picking a boss
  • 49. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Change CEO Exit Next Round Potential tension points …or Δ the people
  • 50. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 5 Company Δ People Δ …or Δ the people Growth drives change Role Δ
  • 51. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. 5 Company Δ People Δ …or Δ the people Growth drives change New Role Changing Role with no Δ in title Old Role Unlearn Learn
  • 52. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Painful challenge A B The very things that made you successful B C can hold you back or kill you © 2017, Bob Tinker
  • 53. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. ©2018, BobTinker &TaeHeaNahm
  • 54. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Join the conversation @S2THRIVAL Captain America One of the Troops Avengers Band of Superheroes Professor Xavier University President CEO: 3 very different roles over time
  • 55. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Captain America One of the Troops Avengers Band of Superheroes Unlearn Moment CEO Unlearn Relinquish control… ….while maintain control Change execution: Organic to organized
  • 56. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Join the conversation @S2THRIVAL Davy Crocket Path through woods And the VP Sales Dwight Eisenhower Architect & execute Joan of Arc Braveheart Lead great warriors!
  • 57. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Joan of Arc & Braveheart Warrior Leader Dwight Eisenhower Sales Architect Unlearn Moment: VP Sales Unlearn Warrior à War Room Change execution Win deals à Win war (playbook) (machine) Join the conversation @S2THRIVAL
  • 58. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. ©2018, BobTinker &TaeHeaNahm Really Hard It’s hard
  • 59. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Spectacular Learning and Unlearning for you and the team Join the conversation @S2THRIVAL
  • 60. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. Fundraising advice for early startups Raise enough money to Find GTM Fit Pick investors who can help you Find GTM-Fit Pick board members who can help guide through the startup journey
  • 61. ©2018, AmazonWebServices, Inc. or its Affiliates. All rights reserved. …and most importantly Just get to GTM Fit THANK YOU!