Learning Objectives: - Learn a proven 12 step process to re-skill your technical teams on cloud technologies - Review how cloud-tiger teams can jump start your cloud adoption - Gain mechanisms for scaling organizational capacity to operate a cloud-based IT environment

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Jonathan Allen - Enterprise Strategist
Eric Winter – Principal, Advisory Practice
January 31st, 2018
Preparing Your Team for a
Cloud Transformation

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Proven enterprise success in the cloud

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Migrating is a solved technical challenge
AWS Server
Migration Service
AWS Database
Migration Service
Amazon S3
Transfer Acceleration
VMware Cloud
on AWS
AWS
Snowball
AWS
Snowmobile
AWS
Direct Connect
Amazon
Kinesis Streams

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The humans affected by migration
F e a r a n d a m b i g u i t y f o r
m a n a g e m e n t a n d s t a f f
R e s i s t a n c e i s n a t u r a l
M i g r a t i o n d e c i s i o n s
i m p a c t c a r e e r s

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The choice
Hire New Train Existing
O R
L e s s e x p e n s i v e
S c a l a b l e
F a s t e r

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But training is the tip of the iceberg
W e n e e d a h o l i s t i c a p p r o a c h
TRAINING
M O T I V A T I O N
Autonomy
Mastery
Purpose
M O T I V A T I O N

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This is happening!
Step 1 Acceptance

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Step 1 AcceptanceMorale/Performance
Remember the change curve
D e n i a l
F r u s t r a t i o n
D e p r e s s i o n
E x p e r i m e n t
( w i t h t h e
n e w w a y )
A c c e p t a n c e
S t r a t e g i e s
C r e a t e A l i g n m e n t
O v e r C o m m u n i c a t e
S p a r k M o t i v a t i o n
D e v e l o p C a p a c i t y
Time
S h a r e K n o w l e d g e

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AWS technical essentials course
Step 2 Training
A b r o a d p e r s p e c t i v e o n o u r f o u n d a t i o n s

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“There is no compression algorithm for
experience”
Step 3 Safe hands-on time
Andy Jassy
AWS CEO

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Step 4 Two-pizza team

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Step 4 Two-pizza team
Wait, what’s a 2 pizza team?
“If you can’t feed a team with two
pizzas, the team is too large.”
– Jeff Bezos

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Step 4 Two-pizza team
Product Manager
“ S w i s s A r m y K n i f e ” i n i t i a l l y t a k i n g o n
a l l f u n c t i o n s o f t h e C l o u d B u s i n e s s
O f f i c e ( C B O ) . W o r k s d i r e c t l y w i t h t h e
b u s i n e s s a n d / o r d e v e l o p m e n t t e a m s t o
g e n e r a t e a n d p r i o t i z e b a c k l o g o f w h a t
c l o u d s e r v i c e s n e e d t o b e d e l i v e r e d t o
s u p p o r t f i r s t - m o v e r a p p l i c a t i o n s

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Step 4 Two-pizza team
Lead Architect
A c c o u n t a b l e f o r o v e r a l l c l o u d t e c h n i c a l
a r c h i t e c t u r e ; p a r t n e r s w i t h P r o d u c t
M a n a g e r t o t r a n s l a t e c u s t o m e r
r e q u i r e m e n t s i n t o t e c h n i c a l
d e l i v e r a b l e s ; e s t a b l i s h e s t e c h n i c a l
d i r e c t i o n ; d o e s t e c h n i c a l d e l i v e r y a s
w e l l .

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Step 4 Two-pizza team
Leadership
Inf rast ructure Engineers
P r o v i d e i n t e g r a t i o n s w i t h c o r p o r a t e
d a t a c e n t r e s , s h a r e d c l o u d
i n f r a s t r u c t u r e s e r v i c e s , W o r k s o n
e n g i n e e r i n g a n d c o n t i n u o u s
i m p r o v e m e n t o f i n f r a s t r u c t u r e s t a c k s ,
t e m p l a t e s , i m a g e s , a n d o t h e r a r t i f a c t s .

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Step 4 Two-pizza team
LeadershipInfrastructure
Securit y Engineers
P r o v i d e s t a n d a r d i z e d o f f e r i n g s t o
f a c i l i t a t e o n g o i n g s e c u r i t y a n d
c o m p l i a n c e w i t h i n a p p l i c a t i o n s t a c k s
a n d t h e c l o u d e n v i r o n m e n t o v e r a l l ;
I n t e g r a t e s s e c u r i t y s t a n d a r d s a n d
c o n t r o l s p r o d u c t s a n d o f f e r i n g s .

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Step 4 Two-pizza team
LeadershipInfrastructure Security
Operat ions Engineers
P r o v i d e o u t c o m e s t o f a c i l i t a t e t h e
s u c c e s s f u l d e p l o y m e n t o f a p p l i c a t i o n s
o n i n f r a s t r u c t u r e s t a c k s ; a r t i f a c t / c o d e
r e p o s i t o r i e s , u p g r a d e s , p a t c h i n g . A l s o
r e s p o n s i b l e f o r o p e r a t i o n a l h e a l t h :
m e t r i c s , l o g g i n g , a l e r t i n g , i n v e n t o r y,
c a p a c i t y, a n d b i l l i n g / t a g m a n a g e m e n t .

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Step 4 Two-pizza team
LeadershipInfrastructure Security
Operations
Application Engineers
R e p r e s e n t a t i v e s o f t h e f i r s t - m o v e r
a p p l i c a t i o n t e a m s . W o r k c l o s e l y w i t h
t h e T i g e r Te a m t o p r o v i d e t h e v o i c e o f
t h e c u s t o m e r a s c l o u d s e r v i c e s a r e
b e i n g d e v e l o p e d .

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Step 4 Two-pizza team
A c h i e v e s p e e d a n d a g i l i t y
w i t h t w o - p i z z a t e a m s , w h i l e r e t a i n i n g
r e p o r t i n g s t r u c t u r e s
T e a m s o f 8 t o 1 0
Applications
Infrastructure
Leadership
Security
Operations

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Step 5 Bring in experts
P a i r p r o g r a m w i t h p a r t n e r
A i m f o r s e l f - s u f f i c i e n c y

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Step 6 Make it real
Amazon Machine image
C r e a t e
t w o - p i z z a
t e a m
B u i l d y o u r p r o d u c t
S u p p o r t
y o u r
p r o d u c t
Ship something important, but not critical

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T e a m s o f 8 t o 1 0
Applications
Infrastructure
Leadership
Security
Operations
C r os s func tional teams
c ombine
exper ts and novic es
Step 7 Scale the learning by splitting teams

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On-Boarding
Finance
Enterprise
Architecture
Change Mgmt
Communications
Governance
LeadershipInfrastructure SecurityOperationsApplications
Engineering teams will specialize in an area, but will have a
common set of skills shared across all product teams
Operations
Engineering
Infrastructure
Engineering
Security
Engineering
Cloud Business Office
(Leader)
Cloud Engineering
(Leader)
Step 8 Scale beyond the “two-pizza” team

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Step 9 Certification
A s s o c i a t e
Start down the path to certification
S p e c i a l t y
P r o f e s s i o n a l
T r a i n t o s u i t y o u r l e a r n i n g s t y l e :
Classroom Online

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10%
Critical mass: reach 10% certified
A c h i e v e t h e
h a l o e f f e c t
Step 10 Certification

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Step 11 Recognize and reward expertise—loudly!
Recognize mastery

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Step 12 Take the challenge yourself

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Step 12 Create a unifying job family portfolio
Transformation
O l d w o r l d t o n e w w o r l d t i t l e s
Technical Program Manager (TPM)
AWS Infrastructure Engineer (IE)
Software Quality Engineer (SQE)
Software Development Engineer (SDE)
Security Engineer
Engineering Manager
E x a m p l e j o b t i t l e s

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Title Only
Training
Hands-on time
Make it real
Certification
Scaling certification
Acceptance
Bring in experts
Recognize and reward
Take the challenge yourself
Two-pizza team
Scale the learning by
splitting teams
Create a unifying job family
portfolio
Start the
process
Organize and plan
KNOWLEDGE STRUCTURESUPPORT

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Thank you!
R e m e m b e r —
“ A l l o f y o u r a s s u m e d
c o n s t r a i n t s a r e d e b a t a b l e . ”

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Questions?