SlideShare a Scribd company logo
marketing@surefirelocal.com
How to Build A Website That Will
Win You More Local Homeowners
Home Services Trends in 2018
2
The Surefire Way
3
Hey Google, what’s today’s giveaway?
One lucky attendee will win a Google Home Mini!
4
Meet Your Speaker
Jeff White
VP, Client Services
5
WEBSITES ARE
CONSTANTLY CHANGING
6
Websites Change Constantly
CNN.COM
(2000)
7
Websites Change ConstantlyWebsites Change Constantly
CNN.COM
(2010)
8
Websites Change ConstantlyWebsites Change Constantly
CNN.COM
(2018)
9
TECHNOLOGY THAT POWER
WEBSITES ARE
CONSTANTLY CHANGING
10
Website Technology Also Changes Continuously
11
28% of all websites are
powered by...
12
13
Your Digital Presence is Powered by Google My Business
14
Searches
“Roofing contractor
near me”
Reads
A few articles on how to pick the
best roofing contractor
Emails
a friend for the name
of the contractor
they used
Visits
A few review sites
to check out their
reputation
Searches
for the top rated
contractor’s website
Calls
the business
Remarketing
sees an ad on
Facebook
Display Ads
We Live in a Multi-Touch Customer Journey
15
Your Website is Your Digital Catcher’s Mitt
YOUR WEBSITE
16
Did you know your business has a Digital Footprint?
● Your website is a part of a digital constellation...or footprint
● Manage your digital footprint...not just your website
● Did you know your business has a digital footprint?
● Google does...and is watching, evaluating your digital footprint
17
Google My Business is Your “Digital Anchor”
● Your business info on Google
○ This is your “digital anchor”
● You are important to Google.
Most searches:
○ are on Google
○ are mobile
○ have local intent
● Claim it OR Create it
○ google.com/business
18
Google-Centric / Mobile-Centric World
● 65% of searches are on Google
● 2 trillion (and increasing!) searches/year
● 50% of searches are on a mobile device
● 33% of mobile searches are location-based queries
● Local searches on mobile growing 50% faster
● Google penalizes websites that are NOT mobile-friendly
19
It’s a Google World After All
What Does
Google Want?
To provide quality
search results for
its customers
20
It’s a Google World After All
How You Can Help Google
Create local (geo-tagged) content
Optimize your website for mobile
Get people to review you
Build a comprehensive digital
footprint
What Does
Google Want?
To provide quality
search results for
its customers
21
Search Signals That Influence Your Online Visibility
YOUR
WEBSITE
Recency Relevancy
Proximity
Prominence
22
What Purpose Does
Your Website
Serve?
● Build awareness of your business
● Generate leads
● Answer common customer questions
● Provide customer service
● All of the above?
23
Your Website Checklist
● NAP: Name, Address & Phone number
● Call-to-Action form at the top of the home page
● Mobile-optimized and loads quickly
● Updated constantly with new content
● Customer Service should be top-of-mind
● Local Structured Data
24
NAP &
CALLS-TO-ACTION
25
NAP
Your business name, address, and phone number MUST be on
your website & the right online directories
● Each occurrence of your NAP must be correct and the same
● Major Google ranking factor
● Incorrect & inaccurate NAP confuses Google, lowers your rank
26
Home Page
27
Address Wrapped in Schema
28
Structured Data
29
An Effective CTA
Make sure your calls to action are uniquely tracked
Make sure you have a contact form near the top of the webpage and be sure
it stands out with high contrast and colors that help it pop.
If you’re looking for a third call to action, contemplate having an educational
download EBook, sound bites, video tutorials, etc.), which will allow for “softer”
conversions.
One CTA must be your PHONE NUMBER!
30
If you have a form on
your website...it
needs to be secure!
31
July Deadline for HTTPS
32
July Deadline for HTTPS
33
OPTIMIZE FOR MOBILE
34
Source: Google Webmaster Central Blog: “#MobileMadness: a campaign to help you go mobile-friendly” (posted: Monday, April 27, 2015)
Encountering unplayable videos
Getting redirected to the homepage
Waiting for slow pages to load
Being shown interstitials
Other
14%
13%
46%
16%
11%
“What do you dislike the most when browsing the web on your mobile device?”
Google’s Survey Finds
35
Proprietary + Confidential
53%
of visits are abandoned
if a mobile site takes
longer than 3 secs to load
Source: Google Data, Global, March 2016.
36
Proprietary + Confidential
The average time
it takes to fully load
a mobile page
:24seconds
Source: Google Research, Webpagetest.org, U.S., Sep. 2017.
37
Mobile-Friendly Test
38
Accelerated Mobile Pages (AMP)
39
CREATE FRESH & RELEVANT
CONTENT
40
The more content you create, the more often your site gets
indexed by search engines ---- leading to a rise in rankings
● Publish monthly blog articles
● Create service/product specific pages to your website
● Update your website with monthly offers
● Establish a practice of getting more online reviews
41
Common Pages You Should Consider
42
Our Services
43
Photo Gallery
44
Blog
Create, approve,
manage, and publish
new content to your
website
Education is key
45
CUSTOMERS COME FIRST
46
Keep Visitors Engaged on Your Website
Keep a consistent flow of information from the top of the page to the bottom.
Keep you most important content above the fold. (Anything that appears on
the top half of the screen without you having to scroll down.)
There is a higher percentage of conversions from Calls to Action “above the
fold” than those “below the fold.”
47
Consider Live Chat
Live chat helps your
business appear larger,
more customer
service-focused, and on the
forefront of technology
44% of customers say that
having questions answered
real-time in the middle of an
online purchase is one of the
most important features of a
website
Source: Forrester Research
48
SurefireLocal.com 48
Join a Surefire team member for a
one-on-one call and we’ll build
you a new website at no cost to
you if you sign up for a Surefire
marketing package
● Thursday, February 15
● Tuesday, February 20
● Please email me to schedule a call
Pick a day that works best for you!
After the call, you’ll receive...
LIMITED TIME
WEBINAR OFFER
SHOW YOUR WEBSITE SOME LOVE
49
OPTIMIZE FOR LOCAL
50
Local SEO Markup: What the Visitor Sees
51
Local SEO Markup: What the Search Engine Sees
52
Local SEO Markup
53
Google Search Console: Location Signals
54
Digging Deeper
55
Use Data to Drive Content
56
Google Search Console’s New Look
57
To Win Online, You Need To...
● Understand basic principles of
online marketing
● Partner with the right marketing
partner
● Focus your team on the most
effective online marketing tactics
You can’t BUY it
You must BUILD it
58
Rent vs. Buy
You want to…
● Own your domain name
● Own your website
● Have the freedom to move it whenever you want
59
Key Takeaways
Ensure your website is optimized for mobile and local searches
Include a clear Call-to-Action on your homepage
Update it constantly by publishing relevant & valuable content
OWN your website
60
Paid Search
Local SEO
Organic SEO
Your Goal
To build a website and
a digital marketing
strategy that ranks
your website in ALL 3
sections
61
We’ve just begun to crack the surface of
building a website that generates
referral-quality leads for your business...
62
SurefireLocal.com 62
Join a Surefire team member for a
one-on-one call and we’ll build
you a new website at no cost to
you if you sign up for a Surefire
marketing package
● Thursday, February 15
● Tuesday, February 20
● Please email me to schedule a call
Pick a day that works best for you!
After the call, you’ll receive...
LIMITED TIME
WEBINAR OFFER
SHOW YOUR WEBSITE SOME LOVE
63
Hey Google,
who is the lucky winner?
Today’s Google Home Mini winner is…..
HARDWORKING MARKETING
FOR HARDWORKING PEOPLE
SurefireLocal.com marketing@surefirelocal.com @SurefireLocal
Thank you!

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Build a Website That Will Win You More Local Homeowners (Home Services Trends in 2018)

  • 1. marketing@surefirelocal.com How to Build A Website That Will Win You More Local Homeowners Home Services Trends in 2018
  • 3. 3 Hey Google, what’s today’s giveaway? One lucky attendee will win a Google Home Mini!
  • 4. 4 Meet Your Speaker Jeff White VP, Client Services
  • 7. 7 Websites Change ConstantlyWebsites Change Constantly CNN.COM (2010)
  • 8. 8 Websites Change ConstantlyWebsites Change Constantly CNN.COM (2018)
  • 9. 9 TECHNOLOGY THAT POWER WEBSITES ARE CONSTANTLY CHANGING
  • 10. 10 Website Technology Also Changes Continuously
  • 11. 11 28% of all websites are powered by...
  • 12. 12
  • 13. 13 Your Digital Presence is Powered by Google My Business
  • 14. 14 Searches “Roofing contractor near me” Reads A few articles on how to pick the best roofing contractor Emails a friend for the name of the contractor they used Visits A few review sites to check out their reputation Searches for the top rated contractor’s website Calls the business Remarketing sees an ad on Facebook Display Ads We Live in a Multi-Touch Customer Journey
  • 15. 15 Your Website is Your Digital Catcher’s Mitt YOUR WEBSITE
  • 16. 16 Did you know your business has a Digital Footprint? ● Your website is a part of a digital constellation...or footprint ● Manage your digital footprint...not just your website ● Did you know your business has a digital footprint? ● Google does...and is watching, evaluating your digital footprint
  • 17. 17 Google My Business is Your “Digital Anchor” ● Your business info on Google ○ This is your “digital anchor” ● You are important to Google. Most searches: ○ are on Google ○ are mobile ○ have local intent ● Claim it OR Create it ○ google.com/business
  • 18. 18 Google-Centric / Mobile-Centric World ● 65% of searches are on Google ● 2 trillion (and increasing!) searches/year ● 50% of searches are on a mobile device ● 33% of mobile searches are location-based queries ● Local searches on mobile growing 50% faster ● Google penalizes websites that are NOT mobile-friendly
  • 19. 19 It’s a Google World After All What Does Google Want? To provide quality search results for its customers
  • 20. 20 It’s a Google World After All How You Can Help Google Create local (geo-tagged) content Optimize your website for mobile Get people to review you Build a comprehensive digital footprint What Does Google Want? To provide quality search results for its customers
  • 21. 21 Search Signals That Influence Your Online Visibility YOUR WEBSITE Recency Relevancy Proximity Prominence
  • 22. 22 What Purpose Does Your Website Serve? ● Build awareness of your business ● Generate leads ● Answer common customer questions ● Provide customer service ● All of the above?
  • 23. 23 Your Website Checklist ● NAP: Name, Address & Phone number ● Call-to-Action form at the top of the home page ● Mobile-optimized and loads quickly ● Updated constantly with new content ● Customer Service should be top-of-mind ● Local Structured Data
  • 25. 25 NAP Your business name, address, and phone number MUST be on your website & the right online directories ● Each occurrence of your NAP must be correct and the same ● Major Google ranking factor ● Incorrect & inaccurate NAP confuses Google, lowers your rank
  • 29. 29 An Effective CTA Make sure your calls to action are uniquely tracked Make sure you have a contact form near the top of the webpage and be sure it stands out with high contrast and colors that help it pop. If you’re looking for a third call to action, contemplate having an educational download EBook, sound bites, video tutorials, etc.), which will allow for “softer” conversions. One CTA must be your PHONE NUMBER!
  • 30. 30 If you have a form on your website...it needs to be secure!
  • 34. 34 Source: Google Webmaster Central Blog: “#MobileMadness: a campaign to help you go mobile-friendly” (posted: Monday, April 27, 2015) Encountering unplayable videos Getting redirected to the homepage Waiting for slow pages to load Being shown interstitials Other 14% 13% 46% 16% 11% “What do you dislike the most when browsing the web on your mobile device?” Google’s Survey Finds
  • 35. 35 Proprietary + Confidential 53% of visits are abandoned if a mobile site takes longer than 3 secs to load Source: Google Data, Global, March 2016.
  • 36. 36 Proprietary + Confidential The average time it takes to fully load a mobile page :24seconds Source: Google Research, Webpagetest.org, U.S., Sep. 2017.
  • 39. 39 CREATE FRESH & RELEVANT CONTENT
  • 40. 40 The more content you create, the more often your site gets indexed by search engines ---- leading to a rise in rankings ● Publish monthly blog articles ● Create service/product specific pages to your website ● Update your website with monthly offers ● Establish a practice of getting more online reviews
  • 41. 41 Common Pages You Should Consider
  • 44. 44 Blog Create, approve, manage, and publish new content to your website Education is key
  • 46. 46 Keep Visitors Engaged on Your Website Keep a consistent flow of information from the top of the page to the bottom. Keep you most important content above the fold. (Anything that appears on the top half of the screen without you having to scroll down.) There is a higher percentage of conversions from Calls to Action “above the fold” than those “below the fold.”
  • 47. 47 Consider Live Chat Live chat helps your business appear larger, more customer service-focused, and on the forefront of technology 44% of customers say that having questions answered real-time in the middle of an online purchase is one of the most important features of a website Source: Forrester Research
  • 48. 48 SurefireLocal.com 48 Join a Surefire team member for a one-on-one call and we’ll build you a new website at no cost to you if you sign up for a Surefire marketing package ● Thursday, February 15 ● Tuesday, February 20 ● Please email me to schedule a call Pick a day that works best for you! After the call, you’ll receive... LIMITED TIME WEBINAR OFFER SHOW YOUR WEBSITE SOME LOVE
  • 50. 50 Local SEO Markup: What the Visitor Sees
  • 51. 51 Local SEO Markup: What the Search Engine Sees
  • 53. 53 Google Search Console: Location Signals
  • 55. 55 Use Data to Drive Content
  • 57. 57 To Win Online, You Need To... ● Understand basic principles of online marketing ● Partner with the right marketing partner ● Focus your team on the most effective online marketing tactics You can’t BUY it You must BUILD it
  • 58. 58 Rent vs. Buy You want to… ● Own your domain name ● Own your website ● Have the freedom to move it whenever you want
  • 59. 59 Key Takeaways Ensure your website is optimized for mobile and local searches Include a clear Call-to-Action on your homepage Update it constantly by publishing relevant & valuable content OWN your website
  • 60. 60 Paid Search Local SEO Organic SEO Your Goal To build a website and a digital marketing strategy that ranks your website in ALL 3 sections
  • 61. 61 We’ve just begun to crack the surface of building a website that generates referral-quality leads for your business...
  • 62. 62 SurefireLocal.com 62 Join a Surefire team member for a one-on-one call and we’ll build you a new website at no cost to you if you sign up for a Surefire marketing package ● Thursday, February 15 ● Tuesday, February 20 ● Please email me to schedule a call Pick a day that works best for you! After the call, you’ll receive... LIMITED TIME WEBINAR OFFER SHOW YOUR WEBSITE SOME LOVE
  • 63. 63 Hey Google, who is the lucky winner? Today’s Google Home Mini winner is…..
  • 64. HARDWORKING MARKETING FOR HARDWORKING PEOPLE SurefireLocal.com marketing@surefirelocal.com @SurefireLocal Thank you!