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April 2019 Social Media Marketing Academy | Part 1: 11 Steps to Go From Facebook Likes to Leads

  1. 1SurefireLocal.com 12 PM Facebook 12:30 PM Nextdoor 1 PM Houzz 1:30 PM Google & YouTube The Home Contractor’s Ultimate Social Media Academy
  2. 2SurefireLocal.com Session Leader Jenny Sylvers Marketing Manager
  3. 3SurefireLocal.com Let’s talk about
  4. 4 4SurefireLocal.com 2.3 billion people now use Facebook every month 4
  5. 5 5SurefireLocal.com 2.3 billion people now use Facebook every month 1.5 billion people use Facebook every day 5
  6. 6 6SurefireLocal.com Chances are your customers are on Facebook too 6
  7. 7 7SurefireLocal.com Did you hear about this webinar from our Facebook post or ad? 7
  8. 8 8SurefireLocal.com Facebook’s Ecosystem 8
  9. 9 9SurefireLocal.com 9 11 Steps to go from Likes to Leads
  10. 10 10SurefireLocal.com Have you created a Facebook page for your business? 1 Join Facebook! 10
  11. 11 11SurefireLocal.com 11 Getting Started on Facebook... Add your business name and category2 Visit facebook.com/business and click on “Create a Page” to sign up1 Once you’ve selected a category, it’ll prompt you to add an address and phone number 3 Complete the rest of your profile...About section, set up a CTA button, create a username, add business hours, add your website 4
  12. 12 12SurefireLocal.com 12 Every business should have a Facebook page Provides a credible location citation. When databases like Google, Yelp, Foursquare, etc. want to validate your location and areas you serve, they look for other websites to authenticate the address.
  13. 13 13SurefireLocal.com 2 Optimize Your Page Add a profile picture Set up a cover photo (image, video, slideshare) Create a @username Select your template Set business hours 13
  14. 14 14SurefireLocal.com 3 Set up Your Facebook Business Manager 14
  15. 15 15SurefireLocal.com 3 Set up Your Facebook Business Manager www.business.facebook.com 15
  16. 16 16SurefireLocal.com 4 Create an Audience ● Email existing customers ● Add to your website ● Include in your email signature ● Signs & direct mail ● Facebook Ads targeted to your service area ● Follow other local businesses 16
  17. 17 17SurefireLocal.com 5 Engagement is Key ● Photos ● Videos ● Check-ins ● Events ● Greetings ● Blog ● Recommendations 17
  18. 18 18SurefireLocal.com 6 Reviews Recommendations OUT - 1 to 5 star rating IN - Yes or No recommendation 4.8 out of 5 - based on the opinion of 31 people Recommended by 110 people Yes / No option 18
  19. 19 19SurefireLocal.com 7 Connecting Your Web Presence ● Business.facebook.com ● Facebook Pixel ● Structured data ● Multiple-locations have a parent and child page 19
  20. 20 20SurefireLocal.com 8 Power of Messenger ● Instant Replies and notifications ● Response time ● FAQs 20
  21. 21 21SurefireLocal.com 9 Google Results Your Facebook Business Page will rank near the top of Google if you optimize it 21
  22. 22 22SurefireLocal.com 10 Advertising ● Facebook advertising WORKS ● Hyper-target ● Look-alike audience 22
  23. 23 23SurefireLocal.com Facebook Audiences 23
  24. 24 24SurefireLocal.com Create Your Ad 24
  25. 25 25SurefireLocal.com 25 First Things First - Have a Compelling Offer Attract the right prospect with an offer that is high value, relevant and easy to claim
  26. 26 26SurefireLocal.com 26 Ad Copy - Create Interest & Desire ● Make a bold statement ○ Ex. Attention Homeowners!, Got a leaky roof? ● Get people to relate to a certain pain point & paint a picture of your solution ● Make a CLEAR call to action ○ Display urgency and give clear directions on how to claim the offer
  27. 27 27SurefireLocal.com 27 Ad Creative Images and videos used in ads work to create interest and desire too ● Use high quality images ONLY ● A video is always better than an image - and it can filmed on your smartphone ○ Check out the chat box for a link to our Simple & Effective Video Guide ● Canva is a great resource for creating GIFs
  28. 28 28SurefireLocal.com 11 Be Human ● No shame in liking your own stuff! ● Get your employees involved too ● Remember to always be personal 28 Hi hoo-man!
  29. 29SurefireLocal.com Takeaways About Facebook ● Facebook is the biggest social media player ● It’s easy to share on both Facebook and Instagram at the same time ● Advertising works… if you have the right plan ● Be human!
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